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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
RingCentral is an advanced communications provider that offers a complete and scalable business VoIP solutions for today's global workforce. Since 2003, RingCentral has been serving up affordable VoIP solutions through flexible cloud-based communication systems. With products like RingCentral Office, you can get unlimited calling for your business, a full suite of features, and the option to customize the phone system to suit your business’ needs. Plus, RingCentral makes it easy to set up and manage your phone system, with US-based support and implementation.
Note: The graphs above only measure the user ratings displayed over the last five years.
Editorial Review
RingCentral delivers top-of-the-line cloud-based phone systems and solutions for businesses. Trusted by more than 300,000 businesses worldwide (including recognized brands such as BMW, Twitter, and Guess) RingCentral is committed to eliminating the communication barriers brought by on-premise hardware. Their cloud solutions reflect this commitment and offer unparalleled reliability, flexibility, and value.
Powerful Phone Systems for All Types of Businesses
Whether you’re a small company, mid-sized organization, or a large enterprise, RingCentral provides solutions to match your needs. Their cloud communication systems are easy to set up and manage and include an entire suite of communication tools, an intuitive product interface, high definition voice calls, top-rated support teams, and more.
Apps and Integrations
RingCentral also makes it possible for users to take the best features of RingCentral Office into their everyday business applications and devices. By integrating RingCentral Office into critical business programs (including Google, Microsoft, Dropbox, and Zendesk), employees can save time, simplify communications, and maximize productivity.
I contacted my Virtual Mobility Application Consultant, Tao, last night via email and after several email discussions she advised me she would escalate my concern and someone would contact me. At 10AM the next morning I got a call from John and he advised they had made some adjustments on their side and asked me to confirm the problem was handled. I checked the problem while John was on the line and it had be resolved. Tao is fantastic to work with and John was friendly and very knowledgeable. I have been VERY impressed with the service and support from [email protected] people and have recommended the service to several of the small businesses I consult with. Great Job! Tim
Great value point for small business concerned with mobility and price point.
Yes
I love RingCentral!
VoipReview Staff
It's easy to administer a hundred phones! Very intuitive and it "just works." Service is great! I love them more each week!
Great service! Easy to use! Love the app!
Hold please, I'll try to think of something...
Yes
Incompetent Tech Support Personnel
Scorpion6
Ring Central's website advertises 24/7 Customer Support, yet this service isn't available 24/7. WHY? Sounds like 0 ADVERTISING to me.
Was on hold yesterday for an hour and ten minutes TOTAL TIME on 5/30/14 trying to resolve a tech issue. The Tier 1 person fumbled for 30 minutes and couldn't resolve the matter. I had to hang up because I had client calls back to back and was already 30 mins+ late for my first call. I COULD NOT make those calls from my Ring Central Softphone because the issue was not resolved. As a result I had to use my cell phone in an area where service was shoddy. VERY unprofessional to say the least.
A Ring Central Tier 1 tech told me that a Tier 3 personnel would call me back AS SOON AS ANY WERE AVAILABLE. Waited and waited and NO CALL BACK on Friday. Meanwhile I didn't call back to push on the issue because Ring Central's site says 24/7 Support is available. Ring Central DOES NOT have 24/7 support. Now it's Saturday and I CANNOT make calls out during a day I am 'OPEN FOR BUSINESS.'
STRONGLY considering using another company just for the simple fact that they left me hanging. Plain and simple.
Their software is BUGGY and there is often a lag time even while punching in numbers on outbound calls. Sometimes I'll enter 3 numbers and have to wait an entire minute to enter SOME of, or all of the remaining numbers. Another waste of my time.
Since Ring Central's IPO months ago their service has suffered. This is VERY disappointing espec since I purchased a considerable number of shares through my broker.
You go on Ring Central's website and when you post a negative review it gets mixed in with all the other reviews and is not showcased at the top. Only the GOOD reviews are view able at that the top of Ring Central's 'Reviews' page. This is unfortunately pretty typical for companies of this size.
Overall the damage has been done. Ring Central left me hanging when I had important business calls that potentially could have cost me big money had I not called from my cell phone and ran interference with my clients.
In this business, as with any other, a company is ONLY as good as their WORD. Ring Central DID NOT keep theirs AND are 0ly advertising on their website. They outsource overseas and it is obvious that the folks they employ are not concerned with how much MY TIME is worth.
VERY DISAPPOINTING experience.
Relatively clear sound and few interruptions in service.
Tier 1 Tech support is pretty clueless. They fumble for answers to why their software isn't functioning properly. BIG time waster.
No
RING CENTRAL IS KILING ME
upsideman
ANY call that comes in to my cell phone, or ANY TEXT will automatically drop the call. If I'm on my business line, aka my RING CENTRAL line, the call DROPS. When I called customer service, they said they're aware, and that their engineers are working on it. Well, great,but in the meantime, you look like a fool when your calls drop, your voice mail doesn't go through. It makes you look very very unprofessional. I would be better off going to a rotary phone, this is a MAJOR problem. Your business will suffer for it, not to mention your checkbook. All my cards, letterhead, and advertising have this call dropping joke listed. This company knew about this problem, but took my money anyway. Don't bother with WRONG CENTRAL.
Sounds great!! I can use my 800 number from my cell phone! I work from the road, what a great solution!
ANY call that comes in to my cell phone, or ANY TEXT will automatically drop the call. If I'm on my business line, aka my RING CENTRAL line, the call DROPS. When I called customer service, they said they're aware, and that their engineers are working on it. Well, great,but in the meantime, you look like a fool when your calls drop, your voice mail doesn't go through. It makes you look very very unprofessional. I would be better off going to a rotary phone, this is a MAJOR problem. Don't bother with WRONG CENTRAL.
No
RingCentral is an awesome company!
skndlsjatt
Been with them for several months now. I was reading the previous reviews and I have to say I have had nothing but a great experience with them. From the sales person to the implementation department as well as number porting was seamless (We ported over 80+ lines). I did have some set up questions and called in and the support team answered them thoroughly. Again, we had another hosted provider prior and they were nothing but a nightmare. I am glad we found RingCentral and can't say anything but great things.
Sound Quality, Features (Conferencing, SMS, Fax, Call Recording), Price
No app for Windows Phone yet
Yes
Customer Service Lacking
remax
I have spent the past 3 months trying to convert from a traditional “on-site” company phone system over to RingCentral. We have been trying to port 30+ phone numbers and it has been nothing but problems. Although my prior phone company is a pain to work with, so far, all the issues seems to stem around RingCentrals poor customer service and inability to assign a single point of contact for our company to work with.
RingCentral seems to be good for a very small company but for an organization with more than 5 or 10 phone lines, I would not recommend them. The “personal” settings for each user can not be “locked” by the account owner nor can company setting preferences be applied to all users as a default. Each line must be manually adjusted, one by one. With as many options and that are available, THIS IS A NIGHTMARE!
If you’re a start-up company you’ll like the features and quality (as long as you have a fast internet connection) but if you’re an existing company looking to get away from an expensive, outdated on-site phone system, look for another option.
Happy with the sound quality.
Customer Service does not seem to be based in the US and is difficult to resolve issues.
No
ringcentral
capro
They have fair service for a good price. They need more fax features and a more robust iphone app. Need better way of sending faxes: now you need to identify the file and then attach it before it can be sent. This needs to be a one step process and has to be drag and drop.
No
Poor Service with RingCentral, Dropped Calls, Bad quality, extra charges
izishim
We have been using RC for just under a year. We have 12 physical phones. I would NOT recommend RC for a small business. Their customer service takes Incredibly long to get through to a person for even a simple billing question. Average customer service call with them has been between 45 minutes to 1.5 hours when we have been trying to add in an analog line, or having issues with dropped calls. Dropped calls have been an on going issue since starting with them. Even when making a call at midnight, when neither call volume nor internet volume is high, I had a call drop. I had one of our employees track how many dropped calls she was having, and it averaged about 10 per week (approximately 15-20% of her calls). We have also had issues with transferring calls within our building. Sometimes it works and sometimes it doesn't. Calling them takes so long, and much of the time with the sporadic issues, they can't figure out the problem, it isn't worth calling them. We have done all their suggestions including increasing our internet band with and dedicating bandwidth to the phones. This did not fix the problems they were suppose to. It seems like their issues are with the way their system actually handles the calls. I'm writing this review while I have been on hold (31 minutes so far and haven't gotten to speak to a real person yet!) to find out why this mysterious $379 charge started showing up on our bill for "20,000 minute toll free bundle" that we have never heard of nor did we sign up for. We are in the process of switching to a different phone system.
Update: I have been writing reviews for the past 54 minutes while I have been on hold trying to talk to someone about this billing charge. They must have started their memorial weekend early (it's 3:19pm on Friday), so I guess I'll give up and try another day to get through to them. Grrrr such a simple question.
Web dashboard
Good concept when/if it works
Customer Service
Wait times
Call Quality
Dropped Calls
Billing Issues
No
RingCentral is OK - works most of the time
piratepast40
Using this as a fax number and works most of the time. Cons are listed above. They switch your passwords around and you need to do resets quite frequently. Would like to port my main phone line over to Ring Central but won't until it's more reliable.
Works most of the time.
Disconnects from the router quite frequently so calls are missed. Can't listen to messages without first saving them to disc. Makes this service inconvenient to use while at your desk and difficult if not impossible to use while on a cell phone.
No
great user support
tomlanderson
Hazel is the best support representative with a technology company who I have dealt with anywhere in the last ten years bar none! She is very technically savvy, personable, patient, and genuinely caring. I got the impression that she really enjoys her work and projects a "service with a smile" attitude even over the phone. All the RingCentral personnel who have looked after our needs to date have been top notch. I have no hesitation in recommending RingCentral’s services to anyone.
Founded in 2003, RingCentral has been using their cloud communication services in order to help businesses connect via reliable and tech-forward solutions. The company strives to tackle modern IT challenges by creating a dynamic communications system that is entirely flexible and easy to use. In order to achieve this, RingCentral delivers a phone system that is secure, reliable, flexible, and dynamic. Their Business offerings keep you connected no matter where you are, especially with their BYOD option and Mobile apps, which easily convert smartphones and tablets into business phones. They have a great support and resources center, and even offer their customers a Dedicated Onsite Deployment (DOD) program, where a RingCentral representative will visit you and help oversee the successful implementation of your new phone system.
RingCentral currently provides service to over 300,000 customers and counting.
The Rub
RingCentral offers plans with the following plans and price tiers: Standard from $24.99/month/user; Premium from $34.99/month/user; and Enterprise from $44.99/month/user, all offered with a 30-Day Free Trial. Each of these plans boasts the following:
Unlimited Calling to the US and Canada
Unlimited Extensions
One toll-free and one direct-dial local number for voice and fax
1000 free toll-free minutes
One direct-dial local number per user
With larger plans, you get unlimited extensions for multiple office locations. The toll-free number, dedicated fax line (plus fax to email) will mean your business is always completely and easily accessible.
Bottom Line
When it comes to a business phone system, RingCentral delivers the features, unlimited calling, and mobility you need. Their cloud phone system works across all locations, and you can make the most of your system through integration with CRM solutions (available with Premium and Enterprise plans) like Salesforce, Zendesk, and more. On top of this, RingCentral offers 24/7 customer and tech support. There are even account advisors to help you set up your system if you are having trouble.
You can port your existing business number or create a brand-new vanity number ($30 setup fee) for your business. You can also rent or purchase professional-grade IP phones that are ready to go, out of the box – just plug them in and start calling.
Awards
RingCentral has received many prestigious awards and accolades, including:
WhichVoIP.com's Top Cloud Communications Provider for 2014
2014 North America Frost & Sullivan Award for Market Leadership
2014 INTERNET TELEPHONY TMC Labs Innovation Award
Global Excellence Award for Outstanding Product/Service
TMC’s Customer Magazine 2014 CRM Excellence Award
TMC’s Unified Communications 2014 Product of the Year Award
The Big Idea Award 2014 Winner
The Cloud Innovation World Cup Award for ICT Business Services 2014
Our Two Cents
It doesn't come as a surprise that RingCentral is loved by businesses both big and small; just check out the number of testimonials and case studies on their website. From outstanding 24/7 customer service to scalable plans, RingCentral has what you seek when it comes to a reliable business phone company. One thing to be aware of, though, is that RingCentral does have a fair use limit on their unlimited calling plans: a 98% excessive use limit. That means that if you use more minutes than 98% of RingCentral customers with unlimited calling plans, you'll be charged the per minute rate for your calls above that threshold. 98% is a pretty high threshold, so you should be okay.
Another big perk is that RingCentral has great mobility. They offer free smartphone apps, which means you can take your phone system everywhere. Apps are currently available for both iPhone/iPad and Android devices.
When signing up for RingCentral's Standard Plan, you get unlimited calling with basic features for an affordable monthly price. The Standard Plan comes with 1000 included toll free minutes, 4 people per HD video conferences and online meetings, and US-based support, plus unlimited calling.
Key Features
Mobile App
Unlimited Calling
Toll-Free Minutes
U.S. Based Support
Notes
$24.99/mo per user price is offered with an annual payment plan for 2-19 users.
1,000 toll-free minutes. Additional toll-free minutes billed at 3.9¢/min
US and Canada only. Reasonable use policies apply on all plans.
International numbers are charged at $15.00/mo. International toll-free numbers are charged at $14.00/mo. with a one-time fee of $25.00
No integration for Salesforce, Zendesk, or Desk.com.
System can be expanded as needed. See site for additional pricing for add-ons. This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
$24.99
Promo Price
N/A
Price Disclaimer
As Low as
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
No
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
1 user : $42.99 / mo.
2 - 19 users : $27.99 / mo.
20 - 99 users : $24.99 / mo.
100 - 999 users : $22.99 / mo.
Month to Month (per user)
1 user : $49.99 / mo.
2 - 19 users : $34.99 / mo.
20 - 99 users : $31.99 / mo.
100 - 999 users : $29.99 / mo.
Annual Contract Prepay (per user)
1 user : $34.99 / mo. x 12
2 - 19 users : $24.99 / mo. x 12
20 - 99 users : $21.99 / mo. x 12
100 - 999 users : $19.99 / mo. x 12
Toll Free
Setup
N/A
Monthly
$4.99 /mo.
Included Min.
1000
Add'l Min. Cost
$0.04 /min.
Faxing
Setup
N/A
Monthly
$7.99/mo./line
Included Pages
500
Add'l Pages Cost
0.059
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
Yes
Business SMS
Yes
Busy Lamp Field
Yes
Call Analytics
Yes
Call Announce
No
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
Yes
Call Monitoring
Yes
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
Yes
Call Recording
No
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
No
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
Yes
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
Yes
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
Yes
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
Yes
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
Yes
Telephone Numbers (DIDs)
Yes
Third Party Softphones
Yes
Unified Inbox
No
User Portal
No
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
No
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
Yes
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
RingCentral Premium
Plan Summary
With RingCentral's Premium plan, you get all the perks of the Standard plan plus inbound Caller ID, HD Voice, multi-level auto attendant, and more. Plus 2,500 toll free minutes and a max of 25 people per online meeting and video conference.
Key Features
Mobile App
Included Toll Free Min.
Unlimited Calling
CRM Integration
Notes
$34.99/mo per user price is offered with an annual payment plan for 2-19 users.
2,500 toll-free minutes. Additional toll-free minutes billed at 3.9¢/min.
US and Canada only. Reasonable use policies apply on all plans.
International numbers are charged at $15.00/mo. International toll-free numbers are charged at $14.00/mo. with a one-time fee of $25.00
System can be expanded as needed. See site for additional pricing for add-ons. This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
$34.99
Promo Price
N/A
Price Disclaimer
30 Day Trial with same day activation
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
No
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
1 user : $47.99 / mo.
2 - 19 users : $37.99 / mo.
20 - 99 users : $34.99 / mo.
100 - 999 users : $32.99 / mo.
Month to Month (per user)
1 user : $54.99 / mo.
2 - 19 users : $44.99 / mo.
20 - 99 users : $41.99 / mo.
100 - 999 users : $39.99 / mo.
Annual Contract Prepay (per user)
1 user : $44.99 / mo. x 12
2 - 19 users : $34.99 / mo. x 12
20 - 99 users : $31.99 / mo. x 12
100 - 999 users : $29.99 / mo. x 12
Toll Free
Setup
N/A
Monthly
$4.99 /mo.
Included Min.
2500
Add'l Min. Cost
$0.04 /min.
Faxing
Setup
N/A
Monthly
$7.99/mo./line
Included Pages
500
Add'l Pages Cost
0.059
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
Yes
Business SMS
Yes
Busy Lamp Field
Yes
Call Analytics
Yes
Call Announce
No
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
Yes
Call Monitoring
Yes
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
Yes
Call Recording
Yes
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
Yes
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
Yes
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
Yes
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
Yes
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
Yes
Telephone Numbers (DIDs)
Yes
Third Party Softphones
Yes
Unified Inbox
No
User Portal
No
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
No
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
Yes
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
RingCentral Enterprise
Plan Summary
The Enterprise plan from RingCentral is the their top-tier plan and the ultimate package: you get voicemail to text, CRM integration, multi-level auto attendant, automatic all recording, and all of the features that come with the Enterprise plan. Plus 10,000 toll free minutes and up to 50 people per meeting in video conferencing and online meetings. The Enterprise also adds voicemail-to-text for added mobility and flexibility.
Key Features
Mobile App
Included Toll Free Min.
Unlimited Calling
Voicemail-to-Text
Notes
$44.99/mo per user price is offered with an annual payment plan for 20-99 users.
10,000 toll-free minutes. Additional toll-free minutes billed at 3.9¢/min.
US and Canada only. Reasonable use policies apply on all plans.
International numbers are charged at $15.00/mo. International toll-free numbers are charged at $14.00/mo. with a one-time fee of $25.00
System can be expanded as needed. See site for additional pricing for add-ons. This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
$44.99
Promo Price
N/A
Price Disclaimer
As Low as
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
No
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
1 user : $62.99 / mo.
2 - 19 users : $52.99 / mo.
20 - 99 users : $47.99 / mo.
100 - 999 users : $42.99 / mo.
Month to Month (per user)
1 user : $69.99 / mo.
2 - 19 users : $59.99 / mo.
20 - 99 users : $54.99 / mo.
100 - 999 users : $49.99 / mo.
Annual Contract Prepay (per user)
1 user : $59.99 / mo. x 12
2 - 19 users : $49.99 / mo. x 12
20 - 99 users : $44.99 / mo. x 12
100 - 999 users : $39.99 / mo. x 12
Toll Free
Setup
N/A
Monthly
$4.99 /mo.
Included Min.
10000
Add'l Min. Cost
$0.04 /min.
Faxing
Setup
N/A
Monthly
$7.99/mo./line
Included Pages
500
Add'l Pages Cost
0.059
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
Yes
Business SMS
Yes
Busy Lamp Field
Yes
Call Analytics
Yes
Call Announce
No
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
Yes
Call Monitoring
Yes
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
Yes
Call Recording
Yes
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
Yes
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
Yes
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
Yes
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
Yes
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
Yes
Telephone Numbers (DIDs)
Yes
Third Party Softphones
Yes
Unified Inbox
No
User Portal
No
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
No
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
Yes
Whisper
Yes
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
Entry UK
Plan Summary
The Entry plan is ideal for individuals and small teams. As RingCentral's most basic plan, it includes 100 minutes per month per user.
Key Features
Free porting
Includes mobile minutes
Easy to manage
Free trial
Notes
- This Plan is available in the following countries :
United Kingdom
Plan Pricing & Services1
Regular Price
£7.99
Promo Price
N/A
Price Disclaimer
As low as, per month/user
Setup Fees
£0.00
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
No
Toll Free3
No
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
100
Add'l Local Min. Cost
£0.040
Long Distance
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
No
Auto Attendant
Yes
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
No
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
Yes
Call Notifications
Yes
Call Park
Yes
Call Pass
No
Call Queuing
No
Call Recording
No
Call Return
No
Call Routing
No
Call Screening
Yes
Call Transfer
No
Call Waiting
No
Caller ID
No
Caller ID - Dynamic
No
Caller ID Block
No
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
No
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
No
Do Not Disturb
No
E911
No
Fax to Email
No
Find Me/Follow Me
No
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
No
Interactive Voice Response
No
Local Number Portability
No
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
No
Selective Call Rejection
No
Shared Call Appearance
Yes
Simultaneous Ring
No
Softphone
Yes
Speed Dial
No
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
No
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
Standard UK
Plan Summary
RingCentral's Standard plan is the best option for flexible departments and teams. It also includes more features than the Entry plan, as well as more outbound minutes.
Key Features
Free trial
Easy to manage
Includes mobile minutes
Free porting
Notes
- This Plan is available in the following countries :
United Kingdom
Plan Pricing & Services1
Regular Price
£12.99
Promo Price
N/A
Price Disclaimer
As low as, per month/user
Setup Fees
£0.00
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
No
Toll Free3
No
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
750
Add'l Local Min. Cost
£0.040
Long Distance
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
No
Auto Attendant
Yes
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
No
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
Yes
Call Notifications
Yes
Call Park
Yes
Call Pass
No
Call Queuing
No
Call Recording
No
Call Return
No
Call Routing
No
Call Screening
Yes
Call Transfer
No
Call Waiting
No
Caller ID
No
Caller ID - Dynamic
No
Caller ID Block
No
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
No
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
No
Do Not Disturb
No
E911
No
Fax to Email
No
Find Me/Follow Me
No
Group Paging
No
HD Video Conferencing
Yes
HD Voice
No
Hunt Groups
No
Interactive Voice Response
No
Local Number Portability
No
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
No
Selective Call Rejection
No
Shared Call Appearance
Yes
Simultaneous Ring
No
Softphone
Yes
Speed Dial
No
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
Yes
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
Premium UK
Plan Summary
RingCentral's Premium plan is designed for total workplace integration and includes the most features. This plan is best-suited for businesses that want to connect their entire workforce to a cloud based phone system.
Key Features
Easy to manage
Free porting
Free trial
Includes mobile minutes
Notes
- This Plan is available in the following countries :
United Kingdom
Plan Pricing & Services1
Regular Price
£17.99
Promo Price
N/A
Price Disclaimer
As low as, per month/user
Setup Fees
£0.00
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
No
Toll Free3
No
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
2000
Add'l Local Min. Cost
£0.030
Long Distance
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
No
Auto Attendant
Yes
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
No
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
Yes
Call Notifications
Yes
Call Park
Yes
Call Pass
No
Call Queuing
No
Call Recording
Yes
Call Return
No
Call Routing
No
Call Screening
Yes
Call Transfer
No
Call Waiting
No
Caller ID
No
Caller ID - Dynamic
No
Caller ID Block
No
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
No
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
No
Do Not Disturb
No
E911
No
Fax to Email
No
Find Me/Follow Me
No
Group Paging
No
HD Video Conferencing
Yes
HD Voice
No
Hunt Groups
No
Interactive Voice Response
No
Local Number Portability
No
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
No
Ring Groups
No
Selective Call Acceptance
No
Selective Call Rejection
No
Shared Call Appearance
Yes
Simultaneous Ring
No
Softphone
Yes
Speed Dial
No
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
Yes
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
Basic
Plan Summary
-
Key Features
-
Notes
- This Plan is available in the following countries :
United States
Plan Pricing & Services1
Regular Price
$99.99
Promo Price
N/A
Price Disclaimer
20 - 99 agents
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
No
Toll Free3
No
Toll Free
Setup
N/A
Monthly
N/A
Included Min.
N/A
Add'l Min. Cost
N/A
Faxing
Setup
N/A
Monthly
$7.99/mo./line
Included Pages
500
Add'l Pages Cost
0.059
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
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