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Home > All Providers Reviews > Ringcentral

RingCentral Reviews

RingCentral is an advanced communications provider that offers a complete and scalable business VoIP solutions for today's global workforce. Since 2003, RingCentral has been serving up affordable VoIP solutions through flexible cloud-based communication systems. With products like RingCentral MVP, you can get unlimited calling for your business, a full suite of features, and the option to customize the phone system to suit your business’ needs. Plus, RingCentral makes it easy to set up and manage your phone system, with US-based support and implementation.

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Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

RingCentral delivers top-of-the-line cloud-based phone systems and solutions for businesses. Trusted by more than 300,000 businesses worldwide (including recognized brands such as BMW, Twitter, and Guess) RingCentral is committed to eliminating the communication barriers brought by on-premise hardware. Their cloud solutions reflect this commitment and offer unparalleled reliability, flexibility, and value.

Powerful Phone Systems for All Types of Businesses

Whether you’re a small company, mid-sized organization, or a large enterprise, RingCentral provides solutions to match your needs. Their cloud communication systems are easy to set up and manage and include an entire suite of communication tools, an intuitive product interface, high definition voice calls, top-rated support teams, and more.

Apps and Integrations

RingCentral also makes it possible for users to take the best features of RingCentral MVP into their everyday business applications and devices. By integrating RingCentral MVP into critical business programs (including Google, Microsoft, Dropbox, and Zendesk), employees can save time, simplify communications, and maximize productivity.

 
Write your own review

Great service! - RingCentral

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Greeeeeeeat Service!!!! I would recommend RingCentral. It is a very reliable service. The reps are very helpful and attentive. I would recommend this service to anyone who is looking for a cloud phone system. Excellent help and the reps are very responsive.

Yes

HIghly Recommended - RingCentral

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

As a new small business, I chose Ring Central as my provider as I service a wide area and have many contacts in the USA & Canada. Price is very sufficient and everyone I have spoken to in customer care when I needed help were amazing! Keep up the great work :)

Apps for my iPad & iPhone
Yes

A good solution for my needs - Ring Central

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

So far I have enjoyed the ringcentral feature set and voice quality. I have called the tech support people a couple of times and they have been very helpful.

I like all of the features that ringcentral offers. The support staff does a great job and are very patient.
If your Internet connection goes down so does your phone, but that's to be expected.
Yes

review of RingCentral Customer Service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

All was good and my support person was extremely helpful! Use RingCentral. They are very professional and continue to improve both their desktop and soft phone products.

Yes

Ring central is a great choice

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4.4
Average: 4.4 (1 vote)

Great staff and service! Ring central is a great choice. The phone features provide endless call management.
You can access your account anytime and anywhere. Our staff was able to use the phone system right out of the box. This system is easy to use and very efficient.
I rate this product 5 stars in every category!!!!!

Great features! Great product! Great service!
None
Yes

Great Support From [email protected] [email protected]

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I contacted my Virtual Mobility Application Consultant, Tao, last night via email and after several email discussions she advised me she would escalate my concern and someone would contact me. At 10AM the next morning I got a call from John and he advised they had made some adjustments on their side and asked me to confirm the problem was handled. I checked the problem while John was on the line and it had be resolved. Tao is fantastic to work with and John was friendly and very knowledgeable. I have been VERY impressed with the service and support from [email protected] people and have recommended the service to several of the small businesses I consult with. Great Job! Tim

Great value point for small business concerned with mobility and price point.
Yes

I love RingCentral!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

It's easy to administer a hundred phones! Very intuitive and it "just works." Service is great! I love them more each week!

Great service! Easy to use! Love the app!
Hold please, I'll try to think of something...
Yes

Incompetent Tech Support Personnel

user_review
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
2.4
Average: 2.4 (1 vote)

Ring Central's website advertises 24/7 Customer Support, yet this service isn't available 24/7. WHY? Sounds like 0 ADVERTISING to me.
Was on hold yesterday for an hour and ten minutes TOTAL TIME on 5/30/14 trying to resolve a tech issue. The Tier 1 person fumbled for 30 minutes and couldn't resolve the matter. I had to hang up because I had client calls back to back and was already 30 mins+ late for my first call. I COULD NOT make those calls from my Ring Central Softphone because the issue was not resolved. As a result I had to use my cell phone in an area where service was shoddy. VERY unprofessional to say the least.
A Ring Central Tier 1 tech told me that a Tier 3 personnel would call me back AS SOON AS ANY WERE AVAILABLE. Waited and waited and NO CALL BACK on Friday. Meanwhile I didn't call back to push on the issue because Ring Central's site says 24/7 Support is available. Ring Central DOES NOT have 24/7 support. Now it's Saturday and I CANNOT make calls out during a day I am 'OPEN FOR BUSINESS.'
STRONGLY considering using another company just for the simple fact that they left me hanging. Plain and simple.
Their software is BUGGY and there is often a lag time even while punching in numbers on outbound calls. Sometimes I'll enter 3 numbers and have to wait an entire minute to enter SOME of, or all of the remaining numbers. Another waste of my time.
Since Ring Central's IPO months ago their service has suffered. This is VERY disappointing espec since I purchased a considerable number of shares through my broker.
You go on Ring Central's website and when you post a negative review it gets mixed in with all the other reviews and is not showcased at the top. Only the GOOD reviews are view able at that the top of Ring Central's 'Reviews' page. This is unfortunately pretty typical for companies of this size.
Overall the damage has been done. Ring Central left me hanging when I had important business calls that potentially could have cost me big money had I not called from my cell phone and ran interference with my clients.
In this business, as with any other, a company is ONLY as good as their WORD. Ring Central DID NOT keep theirs AND are 0ly advertising on their website. They outsource overseas and it is obvious that the folks they employ are not concerned with how much MY TIME is worth.
VERY DISAPPOINTING experience.

Relatively clear sound and few interruptions in service.
Tier 1 Tech support is pretty clueless. They fumble for answers to why their software isn't functioning properly. BIG time waster.
No

RING CENTRAL IS KILING ME

user_review
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)
2
Average: 2 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)

ANY call that comes in to my cell phone, or ANY TEXT will automatically drop the call. If I'm on my business line, aka my RING CENTRAL line, the call DROPS. When I called customer service, they said they're aware, and that their engineers are working on it. Well, great,but in the meantime, you look like a fool when your calls drop, your voice mail doesn't go through. It makes you look very very unprofessional. I would be better off going to a rotary phone, this is a MAJOR problem. Your business will suffer for it, not to mention your checkbook. All my cards, letterhead, and advertising have this call dropping joke listed. This company knew about this problem, but took my money anyway. Don't bother with WRONG CENTRAL.

Sounds great!! I can use my 800 number from my cell phone! I work from the road, what a great solution!
ANY call that comes in to my cell phone, or ANY TEXT will automatically drop the call. If I'm on my business line, aka my RING CENTRAL line, the call DROPS. When I called customer service, they said they're aware, and that their engineers are working on it. Well, great,but in the meantime, you look like a fool when your calls drop, your voice mail doesn't go through. It makes you look very very unprofessional. I would be better off going to a rotary phone, this is a MAJOR problem. Don't bother with WRONG CENTRAL.
No

RingCentral is an awesome company!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Been with them for several months now. I was reading the previous reviews and I have to say I have had nothing but a great experience with them. From the sales person to the implementation department as well as number porting was seamless (We ported over 80+ lines). I did have some set up questions and called in and the support team answered them thoroughly. Again, we had another hosted provider prior and they were nothing but a nightmare. I am glad we found RingCentral and can't say anything but great things.

Sound Quality, Features (Conferencing, SMS, Fax, Call Recording), Price
No app for Windows Phone yet
Yes

Pages

RingCentral

San Mateo , CA
ringcentral.com
United States
2003Year Founded
73%Recommend
142User Reviews
Get Quote

Overall Rating

4.069
4.13
84%
79%
85%
78%
82%

Service Locations

  • United States
  • Canada
  • UK
  • Singapore
VoIP app

The Skinny

Founded in 2003, RingCentral has been using their cloud communication services in order to help businesses connect via reliable and tech-forward solutions. The company strives to tackle modern IT challenges by creating a dynamic communications system that is entirely flexible and easy to use. In order to achieve this, RingCentral delivers a phone system that is secure, reliable, flexible, and dynamic. Their Business offerings keep you connected no matter where you are, especially with their BYOD option and Mobile apps, which easily convert smartphones and tablets into business phones. They have a great support and resources center, and even offer their customers a Dedicated Onsite Deployment (DOD) program, where a RingCentral representative will visit you and help oversee the successful implementation of your new phone system. 

RingCentral currently provides service to over 300,000 customers and counting.

the rub

The Rub

RingCentral offers plans with the following plans and price tiers: Standard from $24.99/month/user; Premium from $34.99/month/user; and Enterprise from $44.99/month/user, all offered with a 30-Day Free Trial. Each of these plans boasts the following:

  • Unlimited Calling to the US and Canada
  • Unlimited Extensions
  • One toll-free and one direct-dial local number for voice and fax
  • 1000 free toll-free minutes
  • One direct-dial local number per user

With larger plans, you get unlimited extensions for multiple office locations. The toll-free number, dedicated fax line (plus fax to email) will mean your business is always completely and easily accessible.

bottom line image

Bottom Line

When it comes to a business phone system, RingCentral delivers the features, unlimited calling, and mobility you need. Their cloud phone system works across all locations, and you can make the most of your system through integration with CRM solutions (available with Premium and Enterprise plans) like Salesforce, Zendesk, and more. On top of this, RingCentral offers 24/7 customer and tech support. There are even account advisors to help you set up your system if you are having trouble. 

You can port your existing business number or create a brand-new vanity number ($30 setup fee) for your business. You can also rent or purchase professional-grade IP phones that are ready to go, out of the box – just plug them in and start calling.

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Awards

RingCentral has received many prestigious awards and accolades, including:

  • WhichVoIP.com's Top Cloud Communications Provider for 2014
  • 2014 North America Frost & Sullivan Award for Market Leadership
  • 2014 INTERNET TELEPHONY TMC Labs Innovation Award
  • Global Excellence Award for Outstanding Product/Service
  • TMC’s Customer Magazine 2014 CRM Excellence Award
  • TMC’s Unified Communications 2014 Product of the Year Award
  • The Big Idea Award 2014 Winner
  • The Cloud Innovation World Cup Award for ICT Business Services 2014
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Our Two Cents

It doesn't come as a surprise that RingCentral is loved by businesses both big and small; just check out the number of testimonials and case studies on their website. From outstanding 24/7 customer service to scalable plans, RingCentral has what you seek when it comes to a reliable business phone company. One thing to be aware of, though, is that RingCentral does have a fair use limit on their unlimited calling plans: a 98% excessive use limit. That means that if you use more minutes than 98% of RingCentral customers with unlimited calling plans, you'll be charged the per minute rate for your calls above that threshold. 98% is a pretty high threshold, so you should be okay.

Another big perk is that RingCentral has great mobility. They offer free smartphone apps, which means you can take your phone system everywhere. Apps are currently available for both iPhone/iPad and Android devices.

Plan Info
Plan Name RingCentral Standard
Plan Summary When signing up for RingCentral's Standard Plan, you get unlimited calling with basic features for an affordable monthly price. The Standard Plan comes with 1000 included toll free minutes, 4 people per HD video conferences and online meetings, and US-based support, plus unlimited calling.
Key Features
  • Mobile App
  • Unlimited Calling
  • Toll-Free Minutes
  • U.S. Based Support
Notes $24.99/mo per user price is offered with an annual payment plan for 2-19 users. 1,000 toll-free minutes. Additional toll-free minutes billed at 3.9¢/min US and Canada only. Reasonable use policies apply on all plans. International numbers are charged at $15.00/mo. International toll-free numbers are charged at $14.00/mo. with a one-time fee of $25.00 No integration for Salesforce, Zendesk, or Desk.com. System can be expanded as needed. See site for additional pricing for add-ons. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico

    		•
    Plan Pricing & Services1
    Regular Price $24.99
    Promo Price N/A
    Price Disclaimer As Low as
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 1 user : $42.99 / mo.
    • 2 - 19 users : $27.99 / mo.
    • 20 - 99 users : $24.99 / mo.
    • 100 - 999 users : $22.99 / mo.
    Month to Month
    (per user)
    • 1 user : $49.99 / mo.
    • 2 - 19 users : $37.99 / mo.
    • 20 - 99 users : $37.99 / mo.
    • 100 - 999 users : $32.99 / mo.
    Annual Contract Prepay
    (per user)
    • 1 user : $34.99 / mo. x 12
    • 2 - 19 users : $27.99 / mo. x 12
    • 20 - 99 users : $27.99 / mo. x 12
    • 100 - 999 users : $22.99 / mo. x 12
    		 
    	
    
		
			
    
				Toll Free
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$4.99 /mo.
			
    
			
    
				Included Min.
				1000
			
    
			
    
				Add'l Min. Cost
				$0.04 /min.
			
    
		    
	
    

	
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				Included
			
    
			
    
				Add'l Local Min. Cost
				N/A
			
    

			
    
				Long Distance
				Unlimited
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording No
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox No
    User Portal No
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name RingCentral Premium
    Plan Summary With RingCentral's Premium plan, you get all the perks of the Standard plan plus inbound Caller ID, HD Voice, multi-level auto attendant, and more. Plus 2,500 toll free minutes and a max of 25 people per online meeting and video conference.
    Key Features
    • Mobile App
    • Included Toll Free Min.
    • Unlimited Calling
    • CRM Integration
    Notes $34.99/mo per user price is offered with an annual payment plan for 2-19 users. 2,500 toll-free minutes. Additional toll-free minutes billed at 3.9¢/min. US and Canada only. Reasonable use policies apply on all plans. International numbers are charged at $15.00/mo. International toll-free numbers are charged at $14.00/mo. with a one-time fee of $25.00 System can be expanded as needed. See site for additional pricing for add-ons. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico

    		•
    Plan Pricing & Services1
    Regular Price $34.99
    Promo Price N/A
    Price Disclaimer 30 Day Trial with same day activation
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 1 user : $47.99 / mo.
    • 2 - 19 users : $37.99 / mo.
    • 20 - 99 users : $34.99 / mo.
    • 100 - 999 users : $32.99 / mo.
    Month to Month
    (per user)
    • 1 user : $54.99 / mo.
    • 2 - 19 users : $44.99 / mo.
    • 20 - 99 users : $41.99 / mo.
    • 100 - 999 users : $39.99 / mo.
    Annual Contract Prepay
    (per user)
    • 1 user : $44.99 / mo. x 12
    • 2 - 19 users : $34.99 / mo. x 12
    • 20 - 99 users : $31.99 / mo. x 12
    • 100 - 999 users : $29.99 / mo. x 12
    		 
    	
    
		
			
    
				Toll Free
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$4.99 /mo.
			
    
			
    
				Included Min.
				2500
			
    
			
    
				Add'l Min. Cost
				$0.04 /min.
			
    
		    
	
    

	
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				Included
			
    
			
    
				Add'l Local Min. Cost
				N/A
			
    

			
    
				Long Distance
				Unlimited
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox No
    User Portal No
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name RingCentral Enterprise
    Plan Summary The Enterprise plan from RingCentral is the their top-tier plan and the ultimate package: you get voicemail to text, CRM integration, multi-level auto attendant, automatic all recording, and all of the features that come with the Enterprise plan. Plus 10,000 toll free minutes and up to 50 people per meeting in video conferencing and online meetings. The Enterprise also adds voicemail-to-text for added mobility and flexibility.
    Key Features
    • Mobile App
    • Included Toll Free Min.
    • Unlimited Calling
    • Voicemail-to-Text
    Notes $44.99/mo per user price is offered with an annual payment plan for 20-99 users. 10,000 toll-free minutes. Additional toll-free minutes billed at 3.9¢/min. US and Canada only. Reasonable use policies apply on all plans. International numbers are charged at $15.00/mo. International toll-free numbers are charged at $14.00/mo. with a one-time fee of $25.00 System can be expanded as needed. See site for additional pricing for add-ons. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico

    		•
    Plan Pricing & Services1
    Regular Price $44.99
    Promo Price N/A
    Price Disclaimer As Low as
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 1 user : $62.99 / mo.
    • 2 - 19 users : $52.99 / mo.
    • 20 - 99 users : $47.99 / mo.
    • 100 - 999 users : $42.99 / mo.
    Month to Month
    (per user)
    • 1 user : $69.99 / mo.
    • 2 - 19 users : $59.99 / mo.
    • 20 - 99 users : $54.99 / mo.
    • 100 - 999 users : $49.99 / mo.
    Annual Contract Prepay
    (per user)
    • 1 user : $59.99 / mo. x 12
    • 2 - 19 users : $49.99 / mo. x 12
    • 20 - 99 users : $44.99 / mo. x 12
    • 100 - 999 users : $39.99 / mo. x 12
    		 
    	
    
		
			
    
				Toll Free
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$4.99 /mo.
			
    
			
    
				Included Min.
				10000
			
    
			
    
				Add'l Min. Cost
				$0.04 /min.
			
    
		    
	
    

	
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				Included
			
    
			
    
				Add'l Local Min. Cost
				N/A
			
    

			
    
				Long Distance
				Unlimited
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox No
    User Portal No
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Entry UK
    Plan Summary The Entry plan is ideal for individuals and small teams. As RingCentral's most basic plan, it includes 100 minutes per month per user.
    Key Features
    • Free porting
    • Includes mobile minutes
    • Easy to manage
    • Free trial
    Notes - This Plan is available in the following countries :
  • United Kingdom

    		•
    Plan Pricing & Services1
    Regular Price £7.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees £0.00
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No 
    	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				100
			
    
			
    
				Add'l Local Min. Cost
				£0.040
			
    

			
    
				Long Distance
				
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing No
    Call Screening Yes
    Call Transfer No
    Call Waiting No
    Caller ID No
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb No
    E911 No
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance Yes
    Simultaneous Ring No
    Softphone Yes
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Standard UK
    Plan Summary RingCentral's Standard plan is the best option for flexible departments and teams. It also includes more features than the Entry plan, as well as more outbound minutes.
    Key Features
    • Free trial
    • Easy to manage
    • Includes mobile minutes
    • Free porting
    Notes - This Plan is available in the following countries :
  • United Kingdom

    		•
    Plan Pricing & Services1
    Regular Price £12.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees £0.00
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No 
    	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				750
			
    
			
    
				Add'l Local Min. Cost
				£0.040
			
    

			
    
				Long Distance
				
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing No
    Call Screening Yes
    Call Transfer No
    Call Waiting No
    Caller ID No
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb No
    E911 No
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing Yes
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance Yes
    Simultaneous Ring No
    Softphone Yes
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Premium UK
    Plan Summary RingCentral's Premium plan is designed for total workplace integration and includes the most features. This plan is best-suited for businesses that want to connect their entire workforce to a cloud based phone system.
    Key Features
    • Easy to manage
    • Free porting
    • Free trial
    • Includes mobile minutes
    Notes - This Plan is available in the following countries :
  • United Kingdom

    		•
    Plan Pricing & Services1
    Regular Price £17.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees £0.00
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No 
    	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				2000
			
    
			
    
				Add'l Local Min. Cost
				£0.030
			
    

			
    
				Long Distance
				
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing No
    Call Recording Yes
    Call Return No
    Call Routing No
    Call Screening Yes
    Call Transfer No
    Call Waiting No
    Caller ID No
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb No
    E911 No
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing Yes
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance Yes
    Simultaneous Ring No
    Softphone Yes
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Basic
    Plan Summary -
    Key Features -
    Notes - This Plan is available in the following countries :
  • United States

    		•
    Plan Pricing & Services1
    Regular Price $99.99
    Promo Price N/A
    Price Disclaimer 20 - 99 agents
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No 
    	
    
		
			
    
				Toll Free
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				N/A
			
    
			
    
				Included Min.
				N/A
			
    
			
    
				Add'l Min. Cost
				N/A
			
    
		    
	
    

	
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    




	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				Included
			
    
			
    
				Add'l Local Min. Cost
				N/A
			
    

			
    
				Long Distance
				
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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