RingCentral is an advanced communications provider that offers a complete and scalable business VoIP solutions for today's global workforce. Since 2003, RingCentral has been serving up affordable VoIP solutions through flexible cloud-based communication systems. With products like RingCentral Office, you can get unlimited calling for your business, a full suite of features, and the option to customize the phone system to suit your business’ needs. Plus, RingCentral makes it easy to set up and manage your phone system, with US-based support and implementation.
RUN, do not walk, away from RingCentral
I'm finally closing out my year-long nightmare with RingCentral. To cap it off, I'm currently sitting on hold with their porting department for the sixth time in a week because they're not releasing my main business line and my clients have been hearing a busy signal for the last two days. It all started when their sales team tried to lock me into a three-year contract without telling me, and charge me for the whole boat in advance. Things did not improve from there. Reliability was spotty, at best. Their configuration systems are not intuitive in the least. Customer and tech support have been, with rare exception, the most incompetent I have ever seen, next to Office Depot. Every time I had to resort to calling support, I could count on at least half my day being wasted. Not exaggerating--literal hours of my life gone every time I had to call these people. Rarely was my problem solved in one call. I wanted a turn-key solution so I could have a mobile office and didn't have to mess with complicated VOIP stuff. But now that I was forced to look into a more "advanced" solution like Voipo or Voip.ms (I won't say which, to avoid a shadow of bias) I'm kicking myself for not starting out with it. It took way less time to achieve the same setup with my new provider, and I didn't have to spend a single second on hold with service reps who knew even less about VOIP technology than me. And the best part? I'm now paying less than 1/10 of what RingCentral charged me for the same functionality. Spend an afternoon learning about how VOIP works and bypass RingCentral. You will have recouped the investment in avoiding their support lines within a day or two, guaranteed. Avoid this company like the plague.