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Home > All Providers Reviews > Ringcentral

RingCentral Reviews

RingCentral is an advanced communications provider that offers a complete and scalable business VoIP solutions for today's global workforce. Since 2003, RingCentral has been serving up affordable VoIP solutions through flexible cloud-based communication systems. With products like RingCentral MVP, you can get unlimited calling for your business, a full suite of features, and the option to customize the phone system to suit your business’ needs. Plus, RingCentral makes it very easy to set up and manage your phone system, with US-based support and implementation.

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Users Average Rating

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Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

RingCentral delivers top-of-the-line cloud-based phone systems and solutions for businesses. Trusted by more than 300,000 businesses worldwide (including recognized brands such as BMW, Twitter, and Guess) RingCentral is committed to eliminating the communication barriers brought by on-premise hardware. Their cloud solutions reflect this commitment and offer unparalleled reliability, flexibility, and value.

Powerful Phone Systems for All Types of Businesses

Whether you’re a small company, mid-sized organization, or a large enterprise, RingCentral provides solutions to match your needs. Their cloud communication systems are easy to set up and manage and include an entire suite of communication tools, an intuitive product interface, high definition voice calls, top-rated support teams, and more.

Apps and Integrations

RingCentral also makes it possible for users to take the best features of RingCentral MVP into their everyday business applications and devices. By integrating RingCentral MVP into critical business programs (including Google, Microsoft, Dropbox, and Zendesk), employees can save time, simplify communications, and maximize productivity.

 
Write your own review

RingCentral: Highly Recommend

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4.8
Average: 4.8 (1 vote)

We've been using RingCentral for a little over a year and love them.  We only had 1 real issue with them.  For a couple weeks we kept having dropped calls and when you're a tech company, it doesn't look so good when we have technical issues during things like sales calls.  We troubleshot for a few days not knowing the source and having to deal with the problem.  RingCentral blamed our internet company and our internet blamed them.  After many phone sessions with RC we found the source, an internet router that wasn't on the recommended list.  Even though it turned out to be a simpler problem than we thought, RC covered all their bases and provided great service.  
I manage the whole business's phone accouts from my administrative company settings and love working with customer service when I need assistance and always get great guidance.  I also recently had used the record a call feature for my first time after becoming aware of its existence, and I know all the people on the other side of my call was impressed with the official voice that comes on to know they're being recorded too.
After evaluating different VoIP services and then choosing RingCentral and using it for a year, I would highly recommend their VoIP.  

-Great online knowledge base for questions -over the phone customer service is excellent -Very easy to understand RingCentral user interface -Employees go above and beyond for their customers -This is a very feature rich VoIP service -I keep finding new features that makes life a work a whole lot easier -iPhone app is pretty convenient to have for business on the go -It's great that voice mails automatically sends an email that you can listen to easily listen to from your computer
-You have to use one of their recommended routers for the internet or else the quality declines -They sell Plantronics phones but do not sell headsets. It's a hassle to find compatible headsets because they need adapters and some sites don't make that clear which makes the whole process frustrating. -VoIP in general (not just RingCentral) isn't the most reliable service because any type of internet problem will cause low quality calls with echoing, breaking up, and dropped calls, but it's a small price to pay for convenience and great service
Yes

RingCentral: Great Tools to Work With

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

RingCentral has made growing my small business easy and diverse.
They not only give me a great amount of tools to work with but they also have friendly hard working staff that helped me troubleshoot my setup issues be helping me determine what specific errors I have made.
There sales staff actually was intrested in us and not their pockets, clients before money will make more money obviously.
We will continue to use RIngCentral as they have provided us with a great service with an expceptional price.

Great staff, ease to use software, multi platform.
None so far!
Yes

RingCentral: Quick Support

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4.8
Average: 4.8 (1 vote)

Our company has been with RingCentral for years, there have been very few occasions when the phone system is down - when it's been a network-wide problem they have worked to fix it quickly; if it's just on our system they help us to work the problem out quickly.
Right away when we signed up we were saving lots of money from our previous traditional land-line phone system. We also saved some money instantly by dropping the other electronic Fax companies we had been using to get faxes. RingCentral Fax system isn't perfect, but I remember before signing up with them I had 2 different eFax companies because neither one was reliable enough to go with them individually.
Our first IP phone system was through a competitor for about a month, until we got the first bill! They were charging us for minutes we didn't use, and exorbitant prices on faxes that weren't even coming through! It was all based on how many minutes it was taking the fax to come through, not even on how many pages. We couldn't get rid of them fast enough. We haven't tried all the companies out there, but we are very happy with our RingCentral services.
Sincerely,
Jayhawk Auto Transport Inc

Flexibility to forward calls with the click of your mouse. Better customer service than some competitors whom we also tried. Free fax service and free outbound long distance.
Some faxes weren't received.
Yes

VERY USEFUL SERVICE

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

I've been using this service since June 2011, we've been very happy with the service. Customer service is always very helpful, and most questions can be answered online. Receiving faxes is VERY easy; they are just e-mailed to you. I’ve had some trouble with faxing out, but most people can receive e-mail scan so it’s never been an issue. I would defiantly recommend this service to a friend. I also love the Android Ap!

Very Easy to use
Faxing out is confusing
Yes

RingCentral: Fortune 500 atmosphere for pennies!

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)

I have been using this service for a couple months now! I am very pleased with the price, set-up time, and deep features that this service has to offer. There were a few challenges to get over when we were setting up the system, but the customer service reps were very friendly and helpful. The Customer Service is overseas, so please be aware of that. They were still very nice and easy to work with; you just had to politely ask them to repeat themselves several times 
 
All in all, I couldnt go wrong as a small business with this phone system. I can now project a Fortune 500 atmosphere on our phone system for pennies!
 
-Dan 

Price, Set-up Time, Features
Customer Service is Overseas, The Support Manuals are not the more user friendly
Yes

RingCentral: Tremendous amount of features

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4.4
Average: 4.4 (1 vote)

 Having a service like Ring Central allows your company to appear larger then it actually is.  Also the customer service is quick to answer your calls and is very helpful.
I am very happy with my choice in going with them.

Ring Central has a tremendous amount of features that are very easy to use.
There are times when I am using the mobile product and get dropped call now and then. Its hard to say if its just my network or the something else.
Yes

RingCentral: Perfect System for My Business

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

I was prviously limited by a single phone line for my store.  By switching to Ring Central, it is like I have multiple lines since Ring Central hands off the calls to our cell phones.  This allows multiple calls coming in with no busy signal.  All calls get answered promptly with a high level of professionalism.  Great for my small business.  Calls now go direct to a tech for better productivity.  Automatic change of messages with store hours is great.  BBeing cloud based, I have the same level of telephone service even if the store looses power or internet.  Ring Central is the perfect system for my business.

Easy set up. Great customer support.
My credit card machine does not work with system. I had to upgrade to an internet credit card machine to resolve issue.
Yes

RingCentral Voip

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I'm using RingCentral thanks to a recommendation by somebody I trust. Although I'm not tech-savvy, RingCentral is simple and easy for me to use.  It is feature-rich with many options. As a small business owner/operator, with a small budget, the affordability of RingCentral enables me to project a professional image to my nationwide customers and improve their experience when calling our Customer Service Reps at The BetterSunshine Online Health & Wellness Store to order Natures Sunshine Products. While I don't normally write reviews, I've been so impressed with RingCentral that I wanted to share my experience with the hope that other business owners may benefit from the products and services of RingCentral.

Convenient and Cost-Effective, Portable and Professional
Zip
Yes

RingCentral: Great Options

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
3.8
Average: 3.8 (1 vote)

I became a RingCentral customer in 2008, and have no current desire to change.  While I have occasional problems (caller complaints about not being loud enough, fax messages not sending, phone not ringing), these do not occur often and are usually fixed immediately upon being reported. 
RingCentral offers great options at a very reasonable price.  I love the flexibility of the service, the ability to send my business calls to any number at any time, the ability to access call records at any time, and especially the ability to record phone calls.

Allows you to be accessible from anywhere. Good pricing. Great message notification.
Occasionally has rather unusual problems. Support call center is not in the US.
Yes

Good Fax Service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4.6
Average: 4.6 (1 vote)

We use this service as a fax only so we cannot comment on the phone feature.  This is a very affordable fax service compare to others and I would recommend it to others.

Price for quantity of faxes is good, being able to email the fax encrypted is a great feature.
Wish it would save faxes for longer than a month and sometimes our faxes stay in the out box for up to 30 minutes before it sends it.
Yes

Pages

RingCentral

San Mateo , CA
ringcentral.com
United States
2003Year Founded
73%Recommend
142User Reviews

Overall Rating

4.069
4.13
84%
79%
85%
78%
82%

Service Locations

  • United States
  • Canada
  • UK
  • Singapore
VoIP app

The Skinny

Founded in 2003, RingCentral has been using their cloud communication services in order to help businesses connect via reliable and tech-forward solutions. The company strives to tackle modern IT challenges by creating a dynamic communications system that is entirely flexible and easy to use. In order to achieve this, RingCentral delivers a phone system that is secure, reliable, flexible, and dynamic. Their Business offerings keep you connected no matter where you are, especially with their BYOD option and Mobile apps, which easily convert smartphones and tablets into business phones. They have a great support and resources center, and even offer their customers a Dedicated Onsite Deployment (DOD) program, where a RingCentral representative will visit you and help oversee the successful implementation of your new phone system. 

RingCentral currently provides service to over 300,000 customers and counting.

the rub

The Rub

RingCentral offers plans with the following plans and price tiers: Standard from $24.99/month/user; Premium from $34.99/month/user; and Enterprise from $44.99/month/user, all offered with a 30-Day Free Trial. Each of these plans boasts the following:

  • Unlimited Calling to the US and Canada
  • Unlimited Extensions
  • One toll-free and one direct-dial local number for voice and fax
  • 1000 free toll-free minutes
  • One direct-dial local number per user

With larger plans, you get unlimited extensions for multiple office locations. The toll-free number, dedicated fax line (plus fax to email) will mean your business is always completely and easily accessible.

bottom line image

Bottom Line

When it comes to a business phone system, RingCentral delivers the features, unlimited calling, and mobility you need. Their cloud phone system works across all locations, and you can make the most of your system through integration with CRM solutions (available with Premium and Enterprise plans) like Salesforce, Zendesk, and more. On top of this, RingCentral offers 24/7 customer and tech support. There are even account advisors to help you set up your system if you are having trouble. 

You can port your existing business number or create a brand-new vanity number ($30 setup fee) for your business. You can also rent or purchase professional-grade IP phones that are ready to go, out of the box – just plug them in and start calling.

award image

Awards

RingCentral has received many prestigious awards and accolades, including:

  • WhichVoIP.com's Top Cloud Communications Provider for 2014
  • 2014 North America Frost & Sullivan Award for Market Leadership
  • 2014 INTERNET TELEPHONY TMC Labs Innovation Award
  • Global Excellence Award for Outstanding Product/Service
  • TMC’s Customer Magazine 2014 CRM Excellence Award
  • TMC’s Unified Communications 2014 Product of the Year Award
  • The Big Idea Award 2014 Winner
  • The Cloud Innovation World Cup Award for ICT Business Services 2014
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Our Two Cents

It doesn't come as a surprise that RingCentral is loved by businesses both big and small; just check out the number of testimonials and case studies on their website. From outstanding 24/7 customer service to scalable plans, RingCentral has what you seek when it comes to a reliable business phone company. One thing to be aware of, though, is that RingCentral does have a fair use limit on their unlimited calling plans: a 98% excessive use limit. That means that if you use more minutes than 98% of RingCentral customers with unlimited calling plans, you'll be charged the per minute rate for your calls above that threshold. 98% is a pretty high threshold, so you should be okay.

Another big perk is that RingCentral has great mobility. They offer free smartphone apps, which means you can take your phone system everywhere. Apps are currently available for both iPhone/iPad and Android devices.

Plan Info
Plan Name RingCentral Core
Plan Summary Our core plan includes a reliable phone system, HD video, and messaging capabilities - everything you need to get your business up and running seamlessly.
Key Features
  • SMS and MMS
  • Unlimited Calling
  • U.S. Based Support
  • HD video and audio
Notes - This Plan is available in the following countries :
  • United States
  • Canada

    		•
    Plan Pricing & Services1
    Regular Price $19.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • $20/user/mo :
    Month to Month
    (per user)
    • $30/user/mo :
    Annual Contract Prepay
    (per user)
    • $20/user/mo : 
    	
    
		
			
    
				Toll Free
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$4.99 /mo.
			
    
			
    
				Included Min.
				100
			
    
			
    
				Add'l Min. Cost
				N/A
			
    
		    
	
    
		
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				0
			
    
			
    
				Monthly
				$7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				Included
			
    
			
    
				Add'l Local Min. Cost
				N/A
			
    

			
    
				Long Distance
				Unlimited
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring No
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal No
    Video Conferencing Yes
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name RingCentral Advanced
    Plan Summary A high-performance phone system and advanced HD video capabilities enhance customer service, automation, and insights, enabling you to streamline operations, connect with customers, and make informed decisions to grow your business.
    Key Features
    • Advanced Call Monitoring
    • Multi-site Management
    • Auto call recording
    • Internet fax
    Notes - This Plan is available in the following countries :
  • United States
  • Canada

    		•
    Plan Pricing & Services1
    Regular Price $24.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • $25/user/mo :
    Month to Month
    (per user)
    • $35/user/mo :
    Annual Contract Prepay
    (per user)
    • $25/user/mo : 
    	
    
		
			
    
				Toll Free
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$4.99 /mo.
			
    
			
    
				Included Min.
				1000
			
    
			
    
				Add'l Min. Cost
				N/A
			
    
		    
	
    
		
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				0
			
    
			
    
				Monthly
				$7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				Included
			
    
			
    
				Add'l Local Min. Cost
				N/A
			
    

			
    
				Long Distance
				Unlimited
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name RingCentral Ultra
    Plan Summary Get all the communication tools your business needs in one place with our enterprise-grade phone system, video, chat, SMS, fax capabilities, storage, and analytics - streamlining your operations and boosting productivity.
    Key Features
    • Enhanced business insight
    • Unlimited storage
    • Unlimited file-sharing
    • Enterprise-Grade
    Notes - This Plan is available in the following countries :
  • United States
  • Canada

    		•
    Plan Pricing & Services1
    Regular Price $35.00
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • $35/user/mo :
    Month to Month
    (per user)
    • $45/user/mo :
    Annual Contract Prepay
    (per user)
    • $35/user/mo : 
    	
    
		
			
    
				Toll Free
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$4.99 /mo.
			
    
			
    
				Included Min.
				10000
			
    
			
    
				Add'l Min. Cost
				N/A
			
    
		    
	
    
		
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				0
			
    
			
    
				Monthly
				$7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				Included
			
    
			
    
				Add'l Local Min. Cost
				N/A
			
    

			
    
				Long Distance
				Unlimited
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Essentials UK
    Plan Summary The Essentials plan is ideal for individuals and small teams. As RingCentral's most basic plan, it includes 100 minutes per month per user.
    Key Features
    • Free porting
    • Includes mobile minutes
    • Easy to manage
    • Free trial
    Notes - This Plan is available in the following countries :
  • United Kingdom

    		•
    Plan Pricing & Services1
    Regular Price £7.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees £0.00
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes 
    	
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				0
			
    
			
    
				Monthly
				£7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				100
			
    
			
    
				Add'l Local Min. Cost
				£0.040
			
    

			
    
				Long Distance
				-
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing No
    Call Screening Yes
    Call Transfer No
    Call Waiting No
    Caller ID No
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb No
    E911 No
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance Yes
    Simultaneous Ring No
    Softphone Yes
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Standard UK
    Plan Summary RingCentral's Standard plan is the best option for flexible departments and teams. It also includes more features than the Entry plan, as well as more outbound minutes.
    Key Features
    • Free trial
    • Easy to manage
    • Includes mobile minutes
    • Free porting
    Notes - This Plan is available in the following countries :
  • United Kingdom

    		•
    Plan Pricing & Services1
    Regular Price £14.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees £0.00
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes 
    	
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				0
			
    
			
    
				Monthly
				£7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				750
			
    
			
    
				Add'l Local Min. Cost
				£0.040
			
    

			
    
				Long Distance
				-
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Premium UK
    Plan Summary Our Premium package is the ultimate communication solution for businesses. It includes everything in the Standard PLUS package and provides you with advanced features and capabilities to help you take your communication operations to the next level. With 2000 inclusive minutes per user, you can stay connected with your team and clients without worrying about exceeding usage limits. Automatic call recording ensures that you never miss important conversations, while video meetings with up to 200 participants allow you to host virtual conferences and presentations with ease.
    Key Features
    • Easy to manage
    • Free porting
    • Free trial
    • Includes mobile minutes
    Notes - This Plan is available in the following countries :
  • United Kingdom

    		•
    Plan Pricing & Services1
    Regular Price £24.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees £0.00
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No 
    	
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				0
			
    
			
    
				Monthly
				£7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				2000
			
    
			
    
				Add'l Local Min. Cost
				£0.030
			
    

			
    
				Long Distance
				-
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Ultimate UK
    Plan Summary Experience the ultimate communication package with our Message, Video, Phone, and Open Platform solution. Our Ultimate package includes everything in the Premium PLUS package, plus 4000 inclusive minutes per user, enabling you to stay connected with your team and clients without worrying about exceeding usage limits.
    Key Features
    • Unlimited storage
    • 4000 minutes
    • Device status alerts
    Notes - This Plan is available in the following countries :
  • United Kingdom

    		•
    Plan Pricing & Services1
    Regular Price £24.99
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes 
    	
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				0
			
    
			
    
				Monthly
				£7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				Included
			
    
			
    
				Add'l Local Min. Cost
				N/A
			
    

			
    
				Long Distance
				-
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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