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Home > All Providers Reviews > Ringcentral

RingCentral Reviews

RingCentral is an advanced communications provider that offers a complete and scalable business VoIP solutions for today's global workforce. Since 2003, RingCentral has been serving up affordable VoIP solutions through flexible cloud-based communication systems. With products like RingCentral MVP, you can get unlimited calling for your business, a full suite of features, and the option to customize the phone system to suit your business’ needs. Plus, RingCentral makes it very easy to set up and manage your phone system, with US-based support and implementation.

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Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

RingCentral delivers top-of-the-line cloud-based phone systems and solutions for businesses. Trusted by more than 300,000 businesses worldwide (including recognized brands such as BMW, Twitter, and Guess) RingCentral is committed to eliminating the communication barriers brought by on-premise hardware. Their cloud solutions reflect this commitment and offer unparalleled reliability, flexibility, and value.

Powerful Phone Systems for All Types of Businesses

Whether you’re a small company, mid-sized organization, or a large enterprise, RingCentral provides solutions to match your needs. Their cloud communication systems are easy to set up and manage and include an entire suite of communication tools, an intuitive product interface, high definition voice calls, top-rated support teams, and more.

Apps and Integrations

RingCentral also makes it possible for users to take the best features of RingCentral MVP into their everyday business applications and devices. By integrating RingCentral MVP into critical business programs (including Google, Microsoft, Dropbox, and Zendesk), employees can save time, simplify communications, and maximize productivity.

 
Write your own review

RingCentral: Professional and Courteous

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I have been a customer since March of 2010.
I started with RingCentral because of the flat cost for an toll-free number. I'm from Ontario and my only other option involved getting an 800 number from Bell and then praying that no one would call since I would be billed per minute. Of course, I WANTED people to call, but I was afraid of what the bill would be. Oh, and in addition to the cost to use the service, I paid a fee each month just to have the service.
Ring Central offered me the prospect of having the service for a flat fee that was about the same as I was paying Bell without also having to pay a usage fee.
In addition to this, I spoke with Ring Central reps who were willing to go thru contortions to allow me to use the US service (Ring Central was not in Canada yet) even though I was Canadian.
Over the time I've been with Ring Central I've grown very fond of the online system that allows me to track calls etc and modify my answering rules on a whim. I've even added a second line and been able to silence the phone after 9pm!
Have there been hiccups along the way? Sure. In each case Ring Central was professional and courteous. If I sound like quite the fanboy it's because although I know there have been issues (very few), I don't remember specifics, but I DO remember being happy with the outcomes.
Before Ring Central, I'd been with Bell, Rogers (land line) (local to Canada), and Vonage (VOIP) in Canada and finally Bell for 800 service.
 

Down time comparable to other VOIP provides I've used (VONAGE in Canada). In short, it is almost never down. Call management system is online and it's easy to review calls, I get voicemail in my email etc. Very customizable call handling rules. Since switching, I've never felt the need to look around for a better provider. I was able to add a second line with all the great calling features and call handling features for less than I was paying to have just a line and a few features.
Old fashioned POTS (Bell landline) was more reliable -- honestly phone NEVER went down. Setting up complex answering rules took a good bit of thinking and a bit of trial and error. Not too surprising since I actually handle individual callers differently and shuttle calls from extension to extension and number to number. Let's face it, if I could list any real cons, I would have switched to a different provider long ago.
Yes

RingCentral: Bad Outweighs Good

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
2
Average: 2 (1 vote)
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)

RingCentral's devices and configuring are easy to set up, whether you have 1 phone or 50 phones. Initially, when reseraching VOIP providers for our business RingCentral was hands down the best in the industry for Service, Features, Customer Service, Price etc. But once we became a customer, issues started to arise from the moment we started implementing the new phone system. After being a customer for 12 months now, RingCentral has had 2 network outages=no phones, no faxes, no business for our company. Customer Service is almost non-existent once you have become a customer. Long hold times, leave messages no one calls back. Account Manager(s) do not respond to email/phone calls unless you threaten to cancel service. Think this company is growing faster than they know what to do with themselves. Long story short, the bad outweighs the good unfortunately.

Great Price, Features and Easy Setup.
Customer Service and Network Outages
No

RingCentral: Very Reliable

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

RingCentral has allowed us to trim our phone bill by over 60% compared to what we were paying before with plain old telephone service.  We've had only one issue with the service, but the one time we did have an issue, RingCentral's customer service was very quick to fix the problem and we had almost no downtime.  We have a huge amount of great features as well which is a definite upgrade over our old system.  RingCentral is great all around. Highly recommended.

Very reliable, great quality and features
Yes

RingCentral: Customer Support Lacking

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
1
Average: 1 (1 vote)
4
Average: 4 (1 vote)
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)

My nightmare with RingCentral revolved around the horrible customer support (both administrative and technical).  It was so bad that I eventually decided that I could no longer invest my time with trying to get problems resolved that I canceled the account and moved on to a different vendor.

Full featured at an affordable price.
Customer support is extremely lacking.
No

More Than Happy with RingCentral

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

We switched to RingCentral almost 3 months ago and have been more than happy with the service they have provided us.  In terms of call quality and reliability, they have not skipped a beat compared to when we had traditional phone service, and RingCentral has proven much more reliable than any other VoIP provider we have tried (and believe me, we tried many). The RingCentral phone system has a huge selection of features, probably more than you will ever need, but they keep it surprisingly easy to use. If you're a business looking for a solid and reliable business phone provider, look no further.

features, customer service
Yes

RingCentral: Reliability Issues

user_review
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
2.6
Average: 2.6 (1 vote)

I have been using Ring Central for 6 Months and have spent over 100 man hours customizing it and trying to make it function properly.... I am throwing in the towel I am looking for a new Service provider. I get the system working for a week come back and wham something else is going on with the system. Cant call out today, not receiving calls tommorow. Then wait on hold for 15-20 min to get to customer service and then be on the phone for 1 hr + with customer service monkeying around with the system it just seems like a joke. I will keep VOIP however just going to find a comapny that can be more reliable. Ring Central thanks for showing me what to look for in a phone provider.

Good price and Features
Reliability and Customer service Issues
No

RingCentral: System finally not a worry

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I run a small business and we've spent the last 2 years cycling through different phone systems.  We ran into countless problems including voice quality, terrible customer service, and a shortage of features.  That all changed when we decided to give RingCentral a try.  I had heard a lot about them in the news, so I decided to give them a shot.  Finally my business's phone system is not a cause of worry anymore, and I can focus on more important aspects of my business.  I would recommend RingCentral to anyone.
Thanks,
-Jim

Features, price, customer service, call quality
N/A
Yes

RingCentral: Useless for Travel

user_review
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)

RingCentral is useless if you travel between several offices. I have had several problems in the past. Yesterday evening things came to a head. My fax that I sent at 11PM arrived the next day at 9:40AM. And my other one that I sent before noon today arrived at 6:30PM. If I did not send it by email, I would have lost the deal.
After speaking with technical support, they suggested that I go in RingCentral’s system and change the ports (when needed). I do not have the time to play miss technician! I need a system that works consistently.

dont travel with this system
No

Keep up the good work, Ring Central

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I'm a Outside Sales Agent who works on the phone full time! I have a Virtual office setup from my Company which is just super and up until recently, I've been using my land line in my home office and then have it forward to my cell if / when I step away. I already had thought about how I really needed to upgrade to a professional phone service / set up, and with some of the recent changes in the campaigns I've been working - it was just time.
In the past I've tried other ways of doing this, but in the end I needed a service where I could make both outgoing calls and receive incoming calls from the same phone line.(With the other Virtual office services, it's really incoming calls only - and then when you dial out, you're dialing from your land line phone service or from your cell with THAT Caller ID. I don't like this because then everybody gets my personal numbers. And it's not professional, because people think I'm not in my office). And the other feature I needed was unlimited calling. I wanted a service that would offer this at a reasonable price too. I remembered RC because the last Company I worked for had it. But then they were a huge office, and I didn't think RC would have something with all these features and benefits for a single user, but I was wrong!
So, now I've been with them for just under 30 days and I couldn't be happier! And honestly, even if I went back to working in the office and had an inside line - no way would I be willing to give up my RC service! It has been a God sent and perfect for my business needs! Being I need to grow and brand my business, having a "corporate, toll free number and phone system" is a must and now I can. RC also allows you to take your numbers with you if you do decide to change phone services later. And you can do this at no charge and there are no stipulations. These are MY company phone numbers now and I'm going to keep them.
As far as the plan itself - this phone set up gives a polished, established business presentation and I just love it! I use the Call Controller on my desktop when I'm in the office and I have the RC App on my phone for when I'm out. The App features are just awesome - I could literally be on the Moon and be fully operational in my office and callers get a consistent message of my presence in office (available to them). The other feature I love about the phone App is that I can separate personal calls from business call too this way (again - in both incoming and outgoing calls). Just brilliant!
They also Grandfathered me into the unlimited toll free calling plan, so for one price I can work on the phone all month long and never have to worry about my bill going up!! How nice is that? Especially for a "small business" professional like myself. I could also expand as much as I wanted or just be a one man operation and this is just a perfect fit! I'm SOLD and highly recommend looking into it!
Keep up the good work, Ring Central.

Excellent Set up, Tons of features included (I couldn't ask for more). Perfect for my business!
None that I have thought of yet.
Yes

RingCentral: Too complicated for my office manager

user_review
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
1
Average: 1 (1 vote)
3.2
Average: 3.2 (1 vote)

Too complicated for my office manager. I've spend FAR FAR too many hours on the service line with them due to errors and settings that somehow revert back to former settings - resulting in poorly routed calls.  Definitely have LOST revenue because of ring central. Wouldn't recommend unless have a LOT of time to manage to it.

many many features
Too complicated for smaller office and unreliable
No

Pages

RingCentral

San Mateo , CA
ringcentral.com
United States
2003Year Founded
73%Recommend
142User Reviews

Overall Rating

4.05
4.13
84%
79%
85%
78%
82%

Service Locations

  • United States
  • Canada
  • UK
  • Singapore
VoIP app

The Skinny

Founded in 2003, RingCentral has been using their cloud communication services in order to help businesses connect via reliable and tech-forward solutions. The company strives to tackle modern IT challenges by creating a dynamic communications system that is entirely flexible and easy to use. In order to achieve this, RingCentral delivers a phone system that is secure, reliable, flexible, and dynamic. Their Business offerings keep you connected no matter where you are, especially with their BYOD option and Mobile apps, which easily convert smartphones and tablets into business phones. They have a great support and resources center, and even offer their customers a Dedicated Onsite Deployment (DOD) program, where a RingCentral representative will visit you and help oversee the successful implementation of your new phone system. 

RingCentral currently provides service to over 300,000 customers and counting.

the rub

The Rub

RingCentral offers plans with the following plans and price tiers: Standard from $24.99/month/user; Premium from $34.99/month/user; and Enterprise from $44.99/month/user, all offered with a 30-Day Free Trial. Each of these plans boasts the following:

  • Unlimited Calling to the US and Canada
  • Unlimited Extensions
  • One toll-free and one direct-dial local number for voice and fax
  • 1000 free toll-free minutes
  • One direct-dial local number per user

With larger plans, you get unlimited extensions for multiple office locations. The toll-free number, dedicated fax line (plus fax to email) will mean your business is always completely and easily accessible.

bottom line image

Bottom Line

When it comes to a business phone system, RingCentral delivers the features, unlimited calling, and mobility you need. Their cloud phone system works across all locations, and you can make the most of your system through integration with CRM solutions (available with Premium and Enterprise plans) like Salesforce, Zendesk, and more. On top of this, RingCentral offers 24/7 customer and tech support. There are even account advisors to help you set up your system if you are having trouble. 

You can port your existing business number or create a brand-new vanity number ($30 setup fee) for your business. You can also rent or purchase professional-grade IP phones that are ready to go, out of the box – just plug them in and start calling.

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Awards

RingCentral has received many prestigious awards and accolades, including:

  • WhichVoIP.com's Top Cloud Communications Provider for 2014
  • 2014 North America Frost & Sullivan Award for Market Leadership
  • 2014 INTERNET TELEPHONY TMC Labs Innovation Award
  • Global Excellence Award for Outstanding Product/Service
  • TMC’s Customer Magazine 2014 CRM Excellence Award
  • TMC’s Unified Communications 2014 Product of the Year Award
  • The Big Idea Award 2014 Winner
  • The Cloud Innovation World Cup Award for ICT Business Services 2014
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Our Two Cents

It doesn't come as a surprise that RingCentral is loved by businesses both big and small; just check out the number of testimonials and case studies on their website. From outstanding 24/7 customer service to scalable plans, RingCentral has what you seek when it comes to a reliable business phone company. One thing to be aware of, though, is that RingCentral does have a fair use limit on their unlimited calling plans: a 98% excessive use limit. That means that if you use more minutes than 98% of RingCentral customers with unlimited calling plans, you'll be charged the per minute rate for your calls above that threshold. 98% is a pretty high threshold, so you should be okay.

Another big perk is that RingCentral has great mobility. They offer free smartphone apps, which means you can take your phone system everywhere. Apps are currently available for both iPhone/iPad and Android devices.

Plan Info
Plan Name RingCentral Core
Plan Summary Our core plan includes a reliable phone system, HD video, and messaging capabilities - everything you need to get your business up and running seamlessly.
Key Features
  • SMS and MMS
  • Unlimited Calling
  • U.S. Based Support
  • HD video and audio
Notes - This Plan is available in the following countries :
  • United States
  • Canada

    		•
    Plan Pricing & Services1
    Regular Price $19.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • $20/user/mo :
    Month to Month
    (per user)
    • $30/user/mo :
    Annual Contract Prepay
    (per user)
    • $20/user/mo : 
    	
    
		
			
    
				Toll Free
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$4.99 /mo.
			
    
			
    
				Included Min.
				100
			
    
			
    
				Add'l Min. Cost
				N/A
			
    
		    
	
    
		
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				0
			
    
			
    
				Monthly
				$7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				Included
			
    
			
    
				Add'l Local Min. Cost
				N/A
			
    

			
    
				Long Distance
				Unlimited
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring No
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal No
    Video Conferencing Yes
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name RingCentral Advanced
    Plan Summary A high-performance phone system and advanced HD video capabilities enhance customer service, automation, and insights, enabling you to streamline operations, connect with customers, and make informed decisions to grow your business.
    Key Features
    • Advanced Call Monitoring
    • Multi-site Management
    • Auto call recording
    • Internet fax
    Notes - This Plan is available in the following countries :
  • United States
  • Canada

    		•
    Plan Pricing & Services1
    Regular Price $24.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • $25/user/mo :
    Month to Month
    (per user)
    • $35/user/mo :
    Annual Contract Prepay
    (per user)
    • $25/user/mo : 
    	
    
		
			
    
				Toll Free
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$4.99 /mo.
			
    
			
    
				Included Min.
				1000
			
    
			
    
				Add'l Min. Cost
				N/A
			
    
		    
	
    
		
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				0
			
    
			
    
				Monthly
				$7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				Included
			
    
			
    
				Add'l Local Min. Cost
				N/A
			
    

			
    
				Long Distance
				Unlimited
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name RingCentral Ultra
    Plan Summary Get all the communication tools your business needs in one place with our enterprise-grade phone system, video, chat, SMS, fax capabilities, storage, and analytics - streamlining your operations and boosting productivity.
    Key Features
    • Enhanced business insight
    • Unlimited storage
    • Unlimited file-sharing
    • Enterprise-Grade
    Notes - This Plan is available in the following countries :
  • United States
  • Canada

    		•
    Plan Pricing & Services1
    Regular Price $35.00
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • $35/user/mo :
    Month to Month
    (per user)
    • $45/user/mo :
    Annual Contract Prepay
    (per user)
    • $35/user/mo : 
    	
    
		
			
    
				Toll Free
			
    
		    
		
			
    
				Setup
				N/A
			
    
			
    
				Monthly
				$4.99 /mo.
			
    
			
    
				Included Min.
				10000
			
    
			
    
				Add'l Min. Cost
				N/A
			
    
		    
	
    
		
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				0
			
    
			
    
				Monthly
				$7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				Included
			
    
			
    
				Add'l Local Min. Cost
				N/A
			
    

			
    
				Long Distance
				Unlimited
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Essentials UK
    Plan Summary The Essentials plan is ideal for individuals and small teams. As RingCentral's most basic plan, it includes 100 minutes per month per user.
    Key Features
    • Free porting
    • Includes mobile minutes
    • Easy to manage
    • Free trial
    Notes - This Plan is available in the following countries :
  • United Kingdom

    		•
    Plan Pricing & Services1
    Regular Price £7.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees £0.00
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes 
    	
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				0
			
    
			
    
				Monthly
				£7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				100
			
    
			
    
				Add'l Local Min. Cost
				£0.040
			
    

			
    
				Long Distance
				-
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return No
    Call Routing No
    Call Screening Yes
    Call Transfer No
    Call Waiting No
    Caller ID No
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb No
    E911 No
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance Yes
    Simultaneous Ring No
    Softphone Yes
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Standard UK
    Plan Summary RingCentral's Standard plan is the best option for flexible departments and teams. It also includes more features than the Entry plan, as well as more outbound minutes.
    Key Features
    • Free trial
    • Easy to manage
    • Includes mobile minutes
    • Free porting
    Notes - This Plan is available in the following countries :
  • United Kingdom

    		•
    Plan Pricing & Services1
    Regular Price £14.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees £0.00
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes 
    	
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				0
			
    
			
    
				Monthly
				£7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				750
			
    
			
    
				Add'l Local Min. Cost
				£0.040
			
    

			
    
				Long Distance
				-
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Premium UK
    Plan Summary Our Premium package is the ultimate communication solution for businesses. It includes everything in the Standard PLUS package and provides you with advanced features and capabilities to help you take your communication operations to the next level. With 2000 inclusive minutes per user, you can stay connected with your team and clients without worrying about exceeding usage limits. Automatic call recording ensures that you never miss important conversations, while video meetings with up to 200 participants allow you to host virtual conferences and presentations with ease.
    Key Features
    • Easy to manage
    • Free porting
    • Free trial
    • Includes mobile minutes
    Notes - This Plan is available in the following countries :
  • United Kingdom

    		•
    Plan Pricing & Services1
    Regular Price £24.99
    Promo Price N/A
    Price Disclaimer As low as, per month/user
    Setup Fees £0.00
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No 
    	
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				0
			
    
			
    
				Monthly
				£7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				2000
			
    
			
    
				Add'l Local Min. Cost
				£0.030
			
    

			
    
				Long Distance
				-
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Ultimate UK
    Plan Summary Experience the ultimate communication package with our Message, Video, Phone, and Open Platform solution. Our Ultimate package includes everything in the Premium PLUS package, plus 4000 inclusive minutes per user, enabling you to stay connected with your team and clients without worrying about exceeding usage limits.
    Key Features
    • Unlimited storage
    • 4000 minutes
    • Device status alerts
    Notes - This Plan is available in the following countries :
  • United Kingdom

    		•
    Plan Pricing & Services1
    Regular Price £24.99
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes 
    	
    
		
			
    
				Faxing
			
    
		    
		
			
    
				Setup
				0
			
    
			
    
				Monthly
				£7.99/mo./line
			
    
			
    
				Included Pages
				500
			
    
			
    
				Add'l Pages Cost
				0.059
			
    
		    
	
    

	
    
		
			
    
				Number Availability & Details
			
    
		    
		
			
    
				Area Code Selection
				
			
    
			
    
				Local Number Port
				
			
    
			
    
				Number Port
				
			
    
			
    
				Toll-Free Number
				
			
    
			
    
				Virtual Numbers
				
			
    
		    
	
    


	
    
		
			
    
				Equipment Options
			
    
		    
		
			
    
				SIP/BYOD
				
			
    
			
    
				Phone Credit
				
			
    
			
    
				IP Phone Included
				
			
    
			
    
				IP Phone For Sale
				
			
    
			
    
				ATA Included
				
			
    
			
    
				ATA For Sale
				
			
    
		    
	
    

	
    
		
			
    
				Plan Minutes
			
    
		    
		
			
    
				Local Min.
				Included
			
    
			
    
				Add'l Local Min. Cost
				N/A
			
    

			
    
				Long Distance
				-
			
    
			
    
				Incl. Long Distance Min.
				N/A
			
    
			
    
				Add'l Long Distance Min. Cost
				N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging Yes
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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