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Home > All Providers Reviews > Phone.com

Phone.com Reviews

Voice. Text. Video. Fax. Conferencing. Collaboration.

Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses.

The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

Expirience so far...

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

As of today, we have been using phone.com service for almost 3 months.
The service is working like a charm and the audio quality is perfect.
This weeks new plan by Phone.Com sealed the deal - UNLIMITED CALLING !!!
Moving to Phone.Com service was the best move we did to cut our phone bill to 1/4 and have much more features than ever.
HIGHLY RECOMMENDED.

Yes

Phone.com has worked perfectly for me and for much less $

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I recently switched from AT&T to Phone.com and am thrilled. The call quality is actually better than with AT&T and Customer service is courtesy and helpful. The new system was easy to install and a my new number was up and running in minutes. I traveled to Europe and was able to use my Voip adapter from there and receive and place calls as if I were at home. Phone.com emails me with a mp3 file of each voicemail as soon as it is recieved; this has proved priceless while traveling. Honestly, I couldn't be happier.

Yes

Great and valuable service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

We have been using Phone.com for a few months and are extremely happy with the functionality, pricing and support.
Our business is pretty complex when it comes to communications and Phone.com allows us to give excellent service to our customers and project an aura of professionalism.

Flexibility, functionality, price, customer support, international numbers, rerouting to any phone
None
Yes

Phone.com excellent provider

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Phone.com has provided quality, reliability and friendly service in an exceptional way. I'm thrilled to have found them. liane

Yes

Phone.com: Excellent Residential VoIP

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

I should have written this review ages ago but here goes. I switched over to phone.com from Vonage at the suggestion of a friend. I had had problems with Vonage in that there were days that I would try to make a call and have no line. Also line quality was often poor. With phone.com the line quality is excellent and for any customer service issues I have, service is prompt and efficient. Excellent Residential VoIP.

Yes

Phone.com Rocks!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Phone.com has great Customer Service! Alon was also great help in helping me resolve an issue I had with the call screening. I would highly recommend them!

Customer Service, Quality
None
Yes

Phone.com you are graet. Thanks for your services you are fantastic

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)
Yes

Phone.com treated our small business like pros

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Phone.com treated our small business like pros. The setup was easy and their service has been faultless. Voice quality and pricing have been excellent, even with our international calls. More features than we can use, but we appreciate the fact that they make them available to us and keep coming out with more.

Yes

Phone.com has excellent service and is easy to setup and use

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I recently signed up for the Phone.com service in an attempt to save a few bucks on my phone service. The service is excellent and was easy enough for even my wife to agree to the change from our standard Verizon service. Quality is perfect and we have yet to have a call get dropped. I highly recommend it.

Price, quality, easy set up and use
Yes

Great for Small Business!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Phone.com Virtual Office packages are fantastic for my business. As a musician, it's great to have a toll free number with a menu system that my potential clients can call to get information about rates and availablity. They also have a cool "click to call me" button you can use on your website. Check it out here!
http://newstandardjazz.com/?page_id=12

Yes

Pages

Phone.com

Newark , New Jersey
United States
2007Year Founded
73%Recommend
56User Reviews

Overall Rating

4.2
4.3
88%
80%
86%
81%
86%

Service Locations

  • United States
Plan Info
Plan Name Base Account
Plan Summary Metered plans give you a set number of minutes to use across an unlimited number of extensions in your account, or you can also go with a plan that gives you unlimited calling for one low rate per extension. The choice is yours!
Key Features
  • 300 Monthly Minutes
  • 2,000 Text Messages
  • 1 Local or Toll-Free #
  • 40+ Features
Notes - This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price -
    Promo Price N/A
    Price Disclaimer $9.99/month on the annual plan
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 9.99 :
    Month to Month
    (per user)
    • 12.99 :
    	
    Toll Free
    Setup $0.00
    Monthly $0.00 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.00 /min.
    Faxing
    Setup N/A
    Monthly Included
    Included Pages N/A
    Add'l Pages Cost N/A
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance -
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant No
    Barge No
    Business SMS Yes
    Busy Lamp Field No
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding No
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park No
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID No
    Caller ID - Dynamic No
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial No
    Conference Bridge No
    Conference Calling No
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb Yes
    E911 No
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance No
    Simultaneous Ring No
    Softphone No
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal No
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Plus Account
    Plan Summary Metered plans give you a set number of minutes to use across an unlimited number of extensions in your account, or you can also go with a plan that gives you unlimited calling for one low rate per extension. The choice is yours!
    Key Features
    • 500 Monthly Minutes
    • 3,000 Text Messages
    • Premium Hold Music
    • Voicemail to Text
    Notes - This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price -
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 14.99 :
    Month to Month
    (per user)
    • 19.99 :
    	
    Toll Free
    Setup $0.00
    Monthly $0.00 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.00 /min.
    Faxing
    Setup N/A
    Monthly Included
    Included Pages N/A
    Add'l Pages Cost N/A
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance -
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant No
    Barge No
    Business SMS Yes
    Busy Lamp Field No
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding No
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park No
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID No
    Caller ID - Dynamic No
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial No
    Conference Bridge No
    Conference Calling No
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb Yes
    E911 No
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance No
    Simultaneous Ring No
    Softphone No
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal No
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Unlimited Extension
    Plan Summary Metered plans give you a set number of minutes to use across an unlimited number of extensions in your account, or you can also go with a plan that gives you unlimited calling for one low rate per extension. The choice is yours!
    Key Features
    • Unlimited Monthly Minute
    • Unlimited Text Messages
    • 1 Base Video Meeting Host
    Notes - This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price -
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 24.99 :
    Month to Month
    (per user)
    • 29.99 :
    	
    Toll Free
    Setup $0.00
    Monthly $0.00 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.00 /min.
    Faxing
    Setup N/A
    Monthly Included
    Included Pages N/A
    Add'l Pages Cost N/A
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance -
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant No
    Barge No
    Business SMS Yes
    Busy Lamp Field No
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding No
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park No
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID No
    Caller ID - Dynamic No
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial No
    Conference Bridge No
    Conference Calling No
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) No
    Do Not Disturb Yes
    E911 No
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging No
    HD Video Conferencing Yes
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance No
    Simultaneous Ring No
    Softphone No
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal No
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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