close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.
Home > All Providers Reviews > Phone Power

Phone Power Reviews

For competitive rates, Phone Power serves every one, from a single-line residential customer to a corporate call center, and everyone in between. They also provider International calling plans that allow for unlimited calling to a specific number of countries (depending on the plan you select). Phone Power also provides helpful online quick links and e-guides to their customers seeking support, as well as support chat, email, and telephone number. They are even available for a select number of weekend hours!

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

Phone Power is a California-based VoIP company that delivers residential VoIP phone solutions throughout the US and Canada. Founded in 2005, Phone Power has a growing subscriber base and has earned a number of industry awards. In fact,the company was ranked the 30th Fastest Growing Company by Inc. 500, made the Top 22 on Deloitte’s Technology Fast 500, and was also recognized as Editor’s Choice by VoIPReview.org.

Unlimited Calling

Phone Power’s home phone service plans offer unlimited calling to anywhere in the US and Canada, along with 60 minutes of free international calling to over 75 countries worldwide. Customers can choose from three different plans and payment terms: a 12-month contract term that starts at $9.95/month, a month to month subscription without a contract or prepay which begins at $19.95 per Month, and a 12-month prepaid plan that comes at the lowest monthly price of $8.33.

Powerful Phone Features

Aside from unlimited calling, each plan from Phone Power also includes over 45+ phone features (such as Mobile Phone App, Voicemail-to-Email, and Call Waiting Caller ID), a free second line and softphone, plus a 30-day money-back guarantee.

 
Write your own review

Re: Phone Power

user_review
1
Average: 1 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)

Phone Power Just Not ReadyThe service started out with nasty feedback, screeching, broken speech etc....sound quality problems and I have tried to resolve them with Phone Power and my ISP for nearly an month now with no effect. They kept blaming everything on someone else and nothing ever got resolved. Well, they did call me back yesterday on my backup number which was NOT connected to Phone Power, was 25 miles away and on a completely different phone provider (Century Tel), they began explaining when it hit me, the sound quality problems were the same on THIS PHONE too, so I asked him if they used the Phone Power service on all their phones and he said YES! So there it was, I wasn't on Phone Power only they were so problem was definitely on their end not mine. This should have been one of the first tests they perform and it wasn't even on their agenda. Lesson learned. The other HUGE drawback with ALL Internet Phones is when your ISP is down, so is your phone...back to Qwest, at least when the power goes out they still work.

Affordable, many features, real people to speak too.
Tech was poor, line noise, echo, static and screeching all the time plus hit and miss service.
Yes

so far so go

user_review
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)

The web site offers a few features like "click2call" that, would be really great but unfortunately was dialing the wrong numbers for me. I would click a friends number and get my mom, tried the same one and then got my wife, neither time did I get the number I wanted. customer service seemed really good, I called them after already finished setup just to check the wait time and responce, and was impressed, also their replies to emails we very fast. sound quality is on par with a POTS line, very clear and no lag. I'm hopeing they come out with some software to make teh click2call and voicemail checking easier, but for the price, $9.95 for 6 months, I'm not complaining... yet.
don't let the BS of a free router throw you though, if you cancel the service, you will have to pay t send it back, or they will charge you $99. and the shipping will be out of your pocket.

sound quality and customer service are very good
website features need a lot of work and no software for ease of use
Yes

Re: Phone Power

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

phonepower is grrrreathave had both vonage an voip.com both had lots of rebooting as well as people could not hear me as well as ecko on line .customer service was terrible but with powerphone it is great to have phone that does not reboot every hour,have clear phone connection customer service is there fast an not from india

great price,great customer service
Yes

Phone Power good quality so far

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

reliable, good qualitySo far so good. I've had phone power for almost 3 months. Setup was simple, and it's been very reliable. I moved my number from Verizon and the quality is very comparable.

they answer the phones with intelligent people!
Yes

Re: Phone Power

user_review
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)

Good offerExcellent customer service, fast shipping, acceptable price. John Scofield Voip Heaven

Customer service
Yes

Re: Phone Power

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

What's Not To Like?This is an outstanding deal on a great product. The phone service including all the included bells and whistles is flawless and the price is certainly right. My order was processed quickly. You owe it to yourself to give Phone Power a try. They make it very easy.

Yes

Re: Phone Power

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Out of nowhere!Never heard of this company, but gave them a try. The customer service is great, quick shipping and quality of service is as good as SR was. Very satisfied.

see above
none
Yes

Re: Phone Power

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)

Good customer service. Router shipped out same day as ordered service.

Yes

Pages

Phone Power

Winnetka , CA
United States
2005Year Founded
74%Recommend
158User Reviews
Get Quote

Overall Rating

4.0545
4.27
82%
78%
85%
75%
85%

Service Locations

  • United States
  • Canada
  • Puerto Rico
VoIP app

The Skinny

Phone Power offers residential and international plans on top of VoIP hardware installation guides in order to meet all of your calling needs. Their home phone service is the same plan with three different pricing tiers, and offers you nearly unlimited calling throughout the U.S., Canada, and Puerto Rico. You can even keep your current phone number with Phone Power's residential calling plan! Phone Power also has three International plans available, and depending on how many countries you call determines what plan is right for you.

If you aren't satisfied with their service, Phone Power offers its customers a 30 Day money back guarantee.

the rub

The Rub

For home phone service, Phone Power provides consumers with the USA/Canada Unlimited Calling plan. If you are willing to sign a long-term contract, Phone Power can guarantee lower monthly rates. Then again, their monthly package isn’t exorbitant, either, so you can't go wrong with affordable phone service whether or not you want to sign a contract with Phone Power.

Each unlimited plan, regardless of the term (1 year prepay, 1 year contract, or monthly) will get you virtually unlimited calling. You can make and receive inbound calls without a limit, and are granted 60 minutes a month of international calling. Plus, with their USA/Canada Unlimited Calling plan, Phone Power provides a mobile phone app, free activation, and a free cloned second line. 

bottom line image

Bottom Line

If you know that you need a dependable VoIP phone service that will help you save money, opt for the 1-year prepay to save the most money. However, be sure to consult Phone Power's website As a trustworthy and reputable residential VoIP provider for ten years, they can provide you the phone service and customer support that you require to stay connected. Plus, their support team is 100% US-based, and their website offers e-guides as well as tech support chat.

While the monthly rate is entirely affordable and much less than a traditional phone provider, taxes, fees, shipping, and handling still apply to your order. 

award image

Awards

Phone Power has received the following awards:

  • Gold Award Top Ten Reviews 2013
  • Deloitte Technology Fast 500 2012
  • Inc. 500's 30th Fastest Growing Private Company in America
  • Editor's Choice Voip Review
comment image

Our Two Cents

Phone Power makes it easy to have an affordable residential VoIP phone system. They offer three differnet payment options in their USA/Canada plans: a Monthly Average (as a 1-year prepay), a 12-Month Term, and a No Contract option. This makes it easy for users to choose a term that they are most comfortable with. Even still, Phone Power offers a 30-Day money back guarantee to its customers. These calling plans also offer customers the option to keep their current number for free, when other providers do so for a charge.

Phone Power's residential VoIP plans also have a mobile phone app, faxing capabilities, and free activation on top of many calling features. Your calling plan also comes with an allotted number of internationl minutes per month for calling to select countries. One thing unique to Phone Power is that they give you a free second cloned line with your service, which allows you to make or receive calls using the same phone number. 

Plan Info
Plan Name Home Phone USA/Canada Plan
Plan Summary With Phone Power for your home phone, you get to keep your existing number, have unlimited calling to the U.S., Canada, and Puerto Rico, access to a mobile phone app, free activation, and a free cloned second line. All for a low monthly cost and a 30-Day money back guarantee if you aren't satisfied!
Key Features
  • Unlim. Calls US & Canada
  • Money Back Guarantee
  • Mobile Phone App
  • Free Activation
Notes Prepay for one year of service and get the lowest monthly cost. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Plan Pricing & Services1
    Regular Price $8.33
    Promo Price N/A
    Price Disclaimer $8.33 is monthly average with 1-year prepay
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 1-year contract : $9.95 / mo.
    Month to Month
    (per user)
    • No contract : $19.95 / mo.
    Annual Contract Prepay
    (per user)
    • 1-year prepay : $5.99 / mo.
    	
    Toll Free
    Setup N/A
    Monthly $5.00 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.04 /min.
    Faxing
    Setup N/A
    Monthly Included
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant No
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics No
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced No
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications Yes
    Call Park No
    Call Pass No
    Call Queuing No
    Call Recording No
    Call Return Yes
    Call Routing Yes
    Call Screening No
    Call Transfer No
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge No
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups No
    Interactive Voice Response No
    Local Number Portability No
    Mobile App Yes
    Mobile/Desktop Sync No
    Music on Hold No
    Redial No
    Ring Groups No
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance No
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail No
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

    Recent Reviews

    net2phone logo
    5
    Net2Phone

    We had a different VOIP provider for many years and this company is like night and day to what our business used before. The customer service has...

    November 7th, 2019 - TECBuilding
    magicJack logo
    1
    magicJack

    Magic Jack is ok as long as you don't need records from them to validate your payments nor you don't get caught up in one of their scams for extended...

    November 6th, 2019 - westugirl

    Most Recent Blog Posts

    Professional Email Address
    Tips For Choosing a Professional Email Address

    If you want to build trust with small businesses, it’s important that you have a professional email address that uses your domain name. Scams are becoming increasingly more troublesome, which is why...

    Apr 01, 2019
    Best Twilio Alternatives
    Best Twilio Alternatives in 2019

    Twilio is one of the most popular ways for businesses who want to use an API to make their own phone communication systems to work with their websites. If you want to use customized phone apps on...

    Mar 31, 2019