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Ooma Telo Reviews

Ooma is a publicly traded telecommunications company that provides quality Voice over Internet Protocol (VoIP) services for businesses and residences. Headquartered in Palo Alto, California, the company is committed to redefining the landscape of home phone service with their Ooma Telo hardware, a revolutionary computer device that enables free calling across different locations. Using Ooma’s smart cloud-based platform, residential users can transform their ordinary home phone into a smartphone and unveil free services such as long-distance calling and features like caller ID, call waiting, and voicemail.

For business customers, check out Ooma Office.

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Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

An award-winning provider of business and residential VoIP services, Ooma aims to deliver an exceptional calling experience with its cloud-based smart telephony system that surpasses ordinary phone service. At the heart of Ooma’s effort to redefine the home phone service landscape is Ooma Telo, a simple plug-and-play solution that enables residential users with a high-speed Internet connection to access affordable VoIP phone services. With Ooma Telo’s advanced hardware and software components and cloud services, residential users can ensure that every phone call is crystal clear, even under less than optimal Internet connections.

The provider also offers Ooma Office, an enterprise-grade phone service for small businesses. Aside from cloud-based telephony, Ooma also offers Internet security, office security, and other connected services at a fraction of the cost.

Cutting-edge Hardware and Software

Ooma Telo is specifically designed to allow residential users to experience superior home phone telephony service at a cost they can afford. Built with cutting-edge hardware, the Ooma Telo device seamlessly fits with a customer’s home network setup. In fact, the device’s advanced software technology is 20 times more powerful than the industry standard, which speaks to the service’s overall performance.

As a smart cloud-based communications platform, Ooma offers a lineup of innovative products and services including Bluetooth support, mobile phone calling with an iPhone or iPod touch, Google Voice Extensions, Ooma PureVoice, High Definition (HD) Voice, and voicemail transcription.

High Definition Voice Technology

Ooma is the first residential phone service provider that supports high-definition voice technology. With their HD Voice technology, Ooma Telo essentially doubles the audio frequencies transmitted during the call to deliver clearer, richer, and more natural sounding audio. Equipped with PureVoice HD technology, Ooma Telo ensures all calls are clear and reliable even under extreme conditions. Plus, this cutting-edge phone solution uses an advanced voice compression algorithm that lessens bandwidth by up to 60 percent when compared to standard VoIP technology.

Affordable Calling Plans

Ooma Telo is an innovative communication tool that provides free and low-cost calls to the US and Canada in addition to advanced cloud-based telephony services to its global customer base. This affordable cloud-based phone system offers two options for international calling: Standard Rate and Plan Rate. With the Ooma Telo Plan Rate option, users can use up to 1,000 minutes of international calling for under $10 per month. On the other hand, Ooma Telo’s Standard Rate offers no monthly fee, and most calls to 61 countries are typically lower than 1¢ per minute.With the Ooma Telo phone system, users will pay only basic fees and taxes as required by law. These vary by location due to state tax rates, but generally the cost may run between $3 and $4 per month. (To know exactly what the monthly Ooma Telo obligation would be in your region, you can input your zip code on the Ooma website.)

When making international calls with Ooma Telo, users have the option to pay as they go (on a per-minute basis) or they can choose to subscribe to the Ooma World Plan for unlimited calling to over 60 countries for only $17.99 a month. Customers also have the option to select the Ooma World Plan Plus and start calling to over 70 countries for only $25.99 per month. The Ooma Telo Premier service tier expands on the features that are provided in the Basic tier, giving residential users up to 25 additional premium calling features, all for a monthly price of $9.99. Ooma Telo Premier subscribers can enjoy the benefits of call blocking, a second phone number, instant second line, multi-ring, 3-way conference calling, voicemail forwarding, and more.

 
Write your own review

Personal and Business use

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)
5
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Average: 5 (1 vote)

Ive used Ooma for about 4 years now and still haven't had any issues aside from the times where my internet is down due to the rare hurricane. It's as reliable as anything else and way cheaper than the landline product I had prior.

Cheap, Reliable, Clear
None
Yes

Ooma customer

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)

I'm glad to be among Ooma clients. I recommand Ooma Voip to anyone so s/he can discover it...etc Ooma Voip offre very good services such as Voip service and other services as sale of telephone,security services...etc

Good Price,good customer service
Sometimes it takes time to call someone
Yes

Ooma is the standard for other to aim for.

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

After starting to use VOIP services 20+ years go. I have found a combination of feature and quality services that has satisfied my needs for telephone services and more. Ooma has a package that should be able to satisfy the majority of telephone service consumers at a price that It would seem hard to compete with.

Price, features, and sound quality
None.
Yes

OOMA makes my life easy

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4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)

OOMA makes my life easy. The phone is used for personal and some business. I find that it is reliable and easy to use. My family loves it. I would highly recommend it as it saves you money and works very well

Saves you dollars vs a phone company account.
Depends on the internet. If the internet if off then you dont have service.
Yes

Best telecommunications product I have ever purchased

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

The Ooma Telo is the Best telecommunications product I have ever purchased . I started saving money Immediately and was able to tell att goodbye . And dont forget to download the app ,you will never miss a call and if you can get wifi ,you wont even need a cell phone , There should be 10 stars  for price !

Price and being to cut the cords
After 8 years ,I have found none
Yes

Excellent for landline, mobile, and international calls

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I have had OOMA Telo for over 10 years. My bill is for taxes only, so about $5 a month. I can use it for international calls, set up my cell phone to use through it, take it with me if I travel. If you want premium services like call blocking or forwarding you need to pay extra, but every once in awhile you can sign up for that for free trial for 30 days.

International calls, traveling, and cell phone use
some features is extra per month
Yes

Ooma Telo VoIP

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I’m using Ooma Telo around 5 years. Their pricing and Quality is the best VoIP services comparing to other providers. I saved lot of money using Ooma

Ooma Mobile Application
None
Yes

Keeps you connected

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I purchased an Ooma many years ago after getting fed up with AT&T. While it was a sizeable expense at the time, I was then and continue to be very happy with the service Ooma provides. It’s been reliable and it sounds just like you’re on a landline. My monthly expense is $6 - to cover taxes, and that’s it. I brought it with me when I moved overseas, and I got my parents to purchase one in the US. I’m very happy with Ooma and recommend it whenever anyone asks.

Reliable service, good voice quality, low price
Doesn’t work if the power or internet are out, which means no 911 service at those times.
Yes

The World’s Phone Service!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I have been a fan/user of VOIP since the early days in 2004 and very happy that VOIP was destined to be the next generation of home and office phone service for all. Sure, most of us have mobile – and rely on it – but mobile has its own purpose. In the house or in the office, I do not want to worry about how many bars I have – I want nice sounding voice and reliable service! And now, at least with Ooma you can combine your VOIP with call forward or my favorite, simultaneous ring to your mobile – the best of both! I walk out the door and never – never – worry about missing a call or changing my phone to forward. It really is that simple. VOIP provides feature control on demand and has lower cost compared to traditional home phones. And, depending on your need, you can call anywhere – when you want to. Ooma has taken phone features to new heights accompanied with rock solid services. The few occasions where I have needed customer support they have never let me down. I have brought many of my friends to this technology and they too have been very happy. I am a customer for 3 years this month. So I am giving them a slogan suggestion "Ooma is The World’s Phone Service!"

Relaibility. Sound Quality. Friendly Support.
Cannot think of any.
Yes

Practical and Cost-Saver

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Since I switched over my phone service to Ooma, it has been an overall cost-saver to my phone expense primarily due to only paying local tax on a monthly basis.

Realiable and overall excellent quality
None
Yes

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Ooma Telo

Palo Alto , CA
United States
2005Year Founded
97%Recommend
201User Reviews
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Overall Rating

4.845
4.85
95%
95%
94%
92%
97%

Service Locations

  • United States

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This is a great little drive that has saved me a time of money over the years. You can use it with or without a phone you can use the app. I have...

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