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Ooma Telo Reviews

Ooma is a publicly traded telecommunications company that provides quality Voice over Internet Protocol (VoIP) services for businesses and residences. Headquartered in Palo Alto, California, the company is committed to redefining the landscape of home phone service with their Ooma Telo hardware, a revolutionary computer device that enables free calling across different locations. Using Ooma’s smart cloud-based platform, residential users can transform their ordinary home phone into a smartphone and unveil free services such as long-distance calling and features like caller ID, call waiting, and voicemail.

For business customers, check out Ooma Office.

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Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

An award-winning provider of business and residential VoIP services, Ooma aims to deliver an exceptional calling experience with its cloud-based smart telephony system that surpasses ordinary phone service. At the heart of Ooma’s effort to redefine the home phone service landscape is Ooma Telo, a simple plug-and-play solution that enables residential users with a high-speed Internet connection to access affordable VoIP phone services. With Ooma Telo’s advanced hardware and software components and cloud services, residential users can ensure that every phone call is crystal clear, even under less than optimal Internet connections.

The provider also offers Ooma Office, an enterprise-grade phone service for small businesses. Aside from cloud-based telephony, Ooma also offers Internet security, office security, and other connected services at a fraction of the cost.

Cutting-edge Hardware and Software

Ooma Telo is specifically designed to allow residential users to experience superior home phone telephony service at a cost they can afford. Built with cutting-edge hardware, the Ooma Telo device seamlessly fits with a customer’s home network setup. In fact, the device’s advanced software technology is 20 times more powerful than the industry standard, which speaks to the service’s overall performance.

As a smart cloud-based communications platform, Ooma offers a lineup of innovative products and services including Bluetooth support, mobile phone calling with an iPhone or iPod touch, Google Voice Extensions, Ooma PureVoice, High Definition (HD) Voice, and voicemail transcription.

High Definition Voice Technology

Ooma is the first residential phone service provider that supports high-definition voice technology. With their HD Voice technology, Ooma Telo essentially doubles the audio frequencies transmitted during the call to deliver clearer, richer, and more natural sounding audio. Equipped with PureVoice HD technology, Ooma Telo ensures all calls are clear and reliable even under extreme conditions. Plus, this cutting-edge phone solution uses an advanced voice compression algorithm that lessens bandwidth by up to 60 percent when compared to standard VoIP technology.

Affordable Calling Plans

Ooma Telo is an innovative communication tool that provides free and low-cost calls to the US and Canada in addition to advanced cloud-based telephony services to its global customer base. This affordable cloud-based phone system offers two options for international calling: Standard Rate and Plan Rate. With the Ooma Telo Plan Rate option, users can use up to 1,000 minutes of international calling for under $10 per month. On the other hand, Ooma Telo’s Standard Rate offers no monthly fee, and most calls to 61 countries are typically lower than 1¢ per minute.With the Ooma Telo phone system, users will pay only basic fees and taxes as required by law. These vary by location due to state tax rates, but generally the cost may run between $3 and $4 per month. (To know exactly what the monthly Ooma Telo obligation would be in your region, you can input your zip code on the Ooma website.)

When making international calls with Ooma Telo, users have the option to pay as they go (on a per-minute basis) or they can choose to subscribe to the Ooma World Plan for unlimited calling to over 60 countries for only $17.99 a month. Customers also have the option to select the Ooma World Plan Plus and start calling to over 70 countries for only $25.99 per month. The Ooma Telo Premier service tier expands on the features that are provided in the Basic tier, giving residential users up to 25 additional premium calling features, all for a monthly price of $9.99. Ooma Telo Premier subscribers can enjoy the benefits of call blocking, a second phone number, instant second line, multi-ring, 3-way conference calling, voicemail forwarding, and more.

 
Write your own review

ooma is great

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4
Average: 4 (1 vote)
5
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Great phone option for a super price. We were moving and wanted something affordable. We also like the security of having a "home" phone. This has been a great option for us.

Great price
More features than I need :)
Yes

Best VoiP Service

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5
Average: 5 (1 vote)
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4
Average: 4 (1 vote)
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Ooma is the best VoiP service available, I've tried others but none can come close to Ooma. The price for this service is amazing No long distance charges! The voice quality is crystal clear and I've never had a problem. Well worth the money as I've saved hundreds of dollars since switching to Ooma.

Excellent voice quality and price
Just a little better customer service.
Yes

Great service

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5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
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I have ooma international calling plan as my parents need to call back hone almost everyday. The plan comes with unlimited calling to my home country and the quality of the calling is excellent. I have ooma for almost 2 years and with few exceptions the service has been really good. I plan to keep the service for long.

Great quality of calls, excellent for value, great customer service
Sometimes my family back gone sees other number than my ooma number
Yes

Cord-cutting Performer

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5
Average: 5 (1 vote)
5
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5
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5
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5
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5
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I have had OOMA for the past 5 years. It was the start of my unbundling and cord cutting from the cable offerings - I now only get internet service from the big service providers (and probably pay more for that than I should). OOMA was simple to configure and freed me to move away from the bundled packages. We had children at home at the time so it was good to have a central home number. OOMA is flexible configurable to other needs as well. We have been very pleased with the service and small bill.

Ease of use, Easy to set up, low cost
None
Yes

love the quality of the service

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5
Average: 5 (1 vote)
5
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5
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5
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i've used different voip services over the years. the quality of the sound is great. it is very clear and reliable compared to some others. i've now had this system for over 3 yrs and have had no issues that was because of the system. i highly recommend it.

simple to setup and use. Crystal clear sound.
Nothing I've found yet.
Yes

Easy way to save money

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5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
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5
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5
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I have a work cell phone and need a home phone for personal use. My AT&T home phone was expensive so I purchased Ooma and the service has been great. I liked it so much I purchased some of the home security items. It works, it is easy to block numbers and I can answer my home phone on my cell phone with the app. What more could you ask for.

Easy to use, cell phone app, call blocking.
I really don't have any. I have been using the service for over 3 years with no issues.
Yes

Saving with Ooma

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I have had my Ooma since 2018 and have saved over $2000. Only had one problem with it and the customer service had it corrected in no time. I didn't think it would work with my internet service because I have low bandwidth, but I have not had a problem it working. Using a APS battery backup I even have service when the power is out.

Good customer service, great features
I haven't found any yet.
Yes

LOVE MY OOMA - WHAT A SAVINGS

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5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)

I love my OOMA and the savings it has given me since switching from AT&T. The service works well and voice are clear. I couldn't ask for more.

Savings, clarity, service, 2 phones lines for premiere customers.
none that I can think of
Yes

Best Voip

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)
5
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5
Average: 5 (1 vote)

I have been using Ooma telo for several years and their service has been nothing but great with Crystal clear calling and every feature you would want on a phone I have saved over 1,800 dollars over the last five years using Ooma and have never been disappointed especially when i see my monthly bill

Affordable phone service
None
Yes

Great service and crystal clear sound

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Ooma Telo is a great must have. You get great service from your phone and there customer service at a low cost. Price and features with awesome reliability is a must have for your home.

Great Sound
none
Yes

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Ooma Telo

Palo Alto , CA
United States
2005Year Founded
97%Recommend
201User Reviews
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Overall Rating

4.845
4.85
95%
95%
94%
92%
97%

Service Locations

  • United States

Recent Reviews

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5
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This is a great little drive that has saved me a time of money over the years. You can use it with or without a phone you can use the app. I have...

April 13th, 2021 - fc49er
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I have had Ooma for about 2-1/2 years. The quality and reliability have been excellent. sound quality is low sometime but for the price you cant beat...

April 13th, 2021 - randyr6878405@yahoo.com

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