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Ooma Telo Reviews

Ooma is a publicly traded telecommunications company that provides quality Voice over Internet Protocol (VoIP) services for businesses and residences. Headquartered in Palo Alto, California, the company is committed to redefining the landscape of home phone service with their Ooma Telo hardware, a revolutionary computer device that enables free calling across different locations. Using Ooma’s smart cloud-based platform, residential users can transform their ordinary home phone into a smartphone and unveil free services such as long-distance calling and features like caller ID, call waiting, and voicemail.

For business customers, check out Ooma Office.

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Users Average Rating

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Editorial Review

An award-winning provider of business and residential VoIP services, Ooma aims to deliver an exceptional calling experience with its cloud-based smart telephony system that surpasses ordinary phone service. At the heart of Ooma’s effort to redefine the home phone service landscape is Ooma Telo, a simple plug-and-play solution that enables residential users with a high-speed Internet connection to access affordable VoIP phone services. With Ooma Telo’s advanced hardware and software components and cloud services, residential users can ensure that every phone call is crystal clear, even under less than optimal Internet connections.

The provider also offers Ooma Office, an enterprise-grade phone service for small businesses. Aside from cloud-based telephony, Ooma also offers Internet security, office security, and other connected services at a fraction of the cost.

Cutting-edge Hardware and Software

Ooma Telo is specifically designed to allow residential users to experience superior home phone telephony service at a cost they can afford. Built with cutting-edge hardware, the Ooma Telo device seamlessly fits with a customer’s home network setup. In fact, the device’s advanced software technology is 20 times more powerful than the industry standard, which speaks to the service’s overall performance.

As a smart cloud-based communications platform, Ooma offers a lineup of innovative products and services including Bluetooth support, mobile phone calling with an iPhone or iPod touch, Google Voice Extensions, Ooma PureVoice, High Definition (HD) Voice, and voicemail transcription.

High Definition Voice Technology

Ooma is the first residential phone service provider that supports high-definition voice technology. With their HD Voice technology, Ooma Telo essentially doubles the audio frequencies transmitted during the call to deliver clearer, richer, and more natural sounding audio. Equipped with PureVoice HD technology, Ooma Telo ensures all calls are clear and reliable even under extreme conditions. Plus, this cutting-edge phone solution uses an advanced voice compression algorithm that lessens bandwidth by up to 60 percent when compared to standard VoIP technology.

Affordable Calling Plans

Ooma Telo is an innovative communication tool that provides free and low-cost calls to the US and Canada in addition to advanced cloud-based telephony services to its global customer base. This affordable cloud-based phone system offers two options for international calling: Standard Rate and Plan Rate. With the Ooma Telo Plan Rate option, users can use up to 1,000 minutes of international calling for under $10 per month. On the other hand, Ooma Telo’s Standard Rate offers no monthly fee, and most calls to 61 countries are typically lower than 1¢ per minute.With the Ooma Telo phone system, users will pay only basic fees and taxes as required by law. These vary by location due to state tax rates, but generally the cost may run between $3 and $4 per month. (To know exactly what the monthly Ooma Telo obligation would be in your region, you can input your zip code on the Ooma website.)

When making international calls with Ooma Telo, users have the option to pay as they go (on a per-minute basis) or they can choose to subscribe to the Ooma World Plan for unlimited calling to over 60 countries for only $17.99 a month. Customers also have the option to select the Ooma World Plan Plus and start calling to over 70 countries for only $25.99 per month. The Ooma Telo Premier service tier expands on the features that are provided in the Basic tier, giving residential users up to 25 additional premium calling features, all for a monthly price of $9.99. Ooma Telo Premier subscribers can enjoy the benefits of call blocking, a second phone number, instant second line, multi-ring, 3-way conference calling, voicemail forwarding, and more.

 
Write your own review

Low cost, reliable home phone

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I hardly use my home phone so I didn't need the extra cost the local phone company charged. Ooma is always up and running and worth the cost.

price
spam filter costs extra
Yes

Ooma Telo is great

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I've never had any issue's with my Telo Service since day one. It's saved me a lot of money and allowed me to keep my landline alive for minimal cost. Clear sound and I've never had an outage related to the Ooma system

Low Cost and good quality.
The base service has little to know additional features and you have to pay another $5.00 to $6.00 a month to get the premium service. I think the number block should be part of the base service.
Yes

Ooma telo

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I started saving money from day one. I have been using Ooma since 2014 . Best thing was getting rid of over priced standards phone line . Don’t for to down load the app on your cell phone

Cost
None
Yes

BEST VOIP HANDS DOWN

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We've been using Ooma for probably 8 years or more. I have to tell you, that I've never regretted switching to a VOIP. The phone company took a hike. We love having a home phone, as we do use it instead of our cell phones when we are home. You can't tell it's a VOIP - the calls are amazing.

CONSISTANTLY GREAT CALL QUALITY
Inital equipment cost - When the internet goes down, so does the phone
Yes

Best telecommunications product

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The Ooma Telo is the Best telecommunications product I have ever purchased . I started saving money Immediately and was able to tell att goodbye . And dont forget to download the app ,you will never miss a call and if you can get wifi ,you wont even need a cell phone , There should be 10 stars for price !

cost
none
Yes

Best Move

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Since joining OOMA several years ago, I have had no regrets. OOMA has saved me hundreds of dollars on my phone bill. My clarity of calls is so much better than it was with my old phone companies landline. I love that I can call my family and friends all over Canada and the US at no extra cost, and all the bells and whistles are included in the price (call forwarding, call waiting, call answer and even a second phone line). I think moving to OOMA was one of the best decisions we have ever made. I love the feature that if my power goes out, the phone calls are rerouted to my cell phone, so I never miss a call. I highly recommend OOMA to anyone looking to save money but not give up any quality of service.

Amazing price includes all the bells and whistles, unlimited calling Canada and US, excellent customer service, great clarity and reliability
The only con and it is a con with any VoIP is if you lose power you lose the phone, but at least with OOMA, they redirect the calls to your cell so you will never miss a call.
Yes

Helps Lower Your Cable/phone Bill!

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I was looking for ways to trim my cable bill, and wondered if I could get a better deal on phone service. Call me crazy, but I still prefer to have a landline for voice quality and reliability (and for the occasional faxes). Cell reception in my house isn't the greatest, so I prefer the landline when talking to friends/family. The phone portion of my cable bill was $40/month (yikes!). I was familiar with Vonage, but that was still $10/month. After some researching, I came across Ooma. It got good overall reviews, and was one of the top rated services in a leading consumer research magazine. I got my Ooma unit at Best Buy. It was super easy to setup (plug one end into my router and the other into my phone line). Sign up was a breeze, and I was able to get service almost instantaneously. I wanted to port my old phone number, and saw they charged a porting fee. If you signed up for one year of their "plus" service, they waved that fee. I chose this option, since I found a discount code (I can always cancel next year, since I probably won't use the extra features). The porting process took around a week, but I got status notifications along the way. I've been using it for several weeks now and really like the Ooma app on my iPhone. It notifies me whenever I get calls at home, and I can listen to VM from anywhere. There are tons of other features available, but I haven't used them. I've also used Ooma to call family in London "on the cheap". BTW, the only thing you have pay for each month are taxes/utility fees (~$5 for me). I know phone lines aren't that exciting, but this unit shines in helping me trim my utility bill!

The device itself is very reliable. I was even able to have our old phone number ported over for a one time fee. Now we have two landline numbers and yes, we do have local 911 service.
none
Yes

Working from any homes

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On top of excellent quality overall, the icing on the cake is the phone app: it allows me to have my phone number at the cabin or anywhere there is wifi.

low price (could be lower :-))' excellent quality voice mail phone app
the phone app works just on one phone at a time (the last one that used it), that's the only drawback: when my wife and I are not at the same location, it's often my wife's app that gets the call. If we could both get the call, the chances we get that call are double.
Yes

Great product

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It is an affordable hardware that delivers basic landline-like service without monthly fees, with few compromises. Great looks ,easy to use. High recommended

No monthly fees , lots of functions
Need internet connection
Yes

Best ooma

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Ooma mobile saved lot of money for me every month. I talk with my family in whole world. I love it. I recommend it to everyone who like to talk international everyday.

Unlimited talk
Notting
Yes

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Ooma Telo

Palo Alto , CA
United States
2005Year Founded
97%Recommend
201User Reviews
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Overall Rating

4.845
4.85
95%
95%
94%
92%
97%

Service Locations

  • United States

Recent Reviews

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This is a great little drive that has saved me a time of money over the years. You can use it with or without a phone you can use the app. I have...

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