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Ooma Telo Reviews

Ooma is a publicly traded telecommunications company that provides quality Voice over Internet Protocol (VoIP) services for businesses and residences. Headquartered in Palo Alto, California, the company is committed to redefining the landscape of home phone service with their Ooma Telo hardware, a revolutionary computer device that enables free calling across different locations. Using Ooma’s smart cloud-based platform, residential users can transform their ordinary home phone into a smartphone and unveil free services such as long-distance calling and features like caller ID, call waiting, and voicemail.

For business customers, check out Ooma Office.

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Users Average Rating

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Editorial Review

An award-winning provider of business and residential VoIP services, Ooma aims to deliver an exceptional calling experience with its cloud-based smart telephony system that surpasses ordinary phone service. At the heart of Ooma’s effort to redefine the home phone service landscape is Ooma Telo, a simple plug-and-play solution that enables residential users with a high-speed Internet connection to access affordable VoIP phone services. With Ooma Telo’s advanced hardware and software components and cloud services, residential users can ensure that every phone call is crystal clear, even under less than optimal Internet connections.

The provider also offers Ooma Office, an enterprise-grade phone service for small businesses. Aside from cloud-based telephony, Ooma also offers Internet security, office security, and other connected services at a fraction of the cost.

Cutting-edge Hardware and Software

Ooma Telo is specifically designed to allow residential users to experience superior home phone telephony service at a cost they can afford. Built with cutting-edge hardware, the Ooma Telo device seamlessly fits with a customer’s home network setup. In fact, the device’s advanced software technology is 20 times more powerful than the industry standard, which speaks to the service’s overall performance.

As a smart cloud-based communications platform, Ooma offers a lineup of innovative products and services including Bluetooth support, mobile phone calling with an iPhone or iPod touch, Google Voice Extensions, Ooma PureVoice, High Definition (HD) Voice, and voicemail transcription.

High Definition Voice Technology

Ooma is the first residential phone service provider that supports high-definition voice technology. With their HD Voice technology, Ooma Telo essentially doubles the audio frequencies transmitted during the call to deliver clearer, richer, and more natural sounding audio. Equipped with PureVoice HD technology, Ooma Telo ensures all calls are clear and reliable even under extreme conditions. Plus, this cutting-edge phone solution uses an advanced voice compression algorithm that lessens bandwidth by up to 60 percent when compared to standard VoIP technology.

Affordable Calling Plans

Ooma Telo is an innovative communication tool that provides free and low-cost calls to the US and Canada in addition to advanced cloud-based telephony services to its global customer base. This affordable cloud-based phone system offers two options for international calling: Standard Rate and Plan Rate. With the Ooma Telo Plan Rate option, users can use up to 1,000 minutes of international calling for under $10 per month. On the other hand, Ooma Telo’s Standard Rate offers no monthly fee, and most calls to 61 countries are typically lower than 1¢ per minute.With the Ooma Telo phone system, users will pay only basic fees and taxes as required by law. These vary by location due to state tax rates, but generally the cost may run between $3 and $4 per month. (To know exactly what the monthly Ooma Telo obligation would be in your region, you can input your zip code on the Ooma website.)

When making international calls with Ooma Telo, users have the option to pay as they go (on a per-minute basis) or they can choose to subscribe to the Ooma World Plan for unlimited calling to over 60 countries for only $17.99 a month. Customers also have the option to select the Ooma World Plan Plus and start calling to over 70 countries for only $25.99 per month. The Ooma Telo Premier service tier expands on the features that are provided in the Basic tier, giving residential users up to 25 additional premium calling features, all for a monthly price of $9.99. Ooma Telo Premier subscribers can enjoy the benefits of call blocking, a second phone number, instant second line, multi-ring, 3-way conference calling, voicemail forwarding, and more.

 
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My VoIP Review

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A friend recommeded Ooma to me several years ago. I have been using it ever since. It works great, only costs $5+ a month and the sound quality is as good as anything else.

Cheap, reliable, good sound quality, What's not to like
The price started out at @ $3 a month now it's up over $5 a month. Seems to go up all the time with no warning. But it's still cheap.
Yes

Home Office 'voice over IP' Ooma Phone

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I have been using Ooma phone service for 6 months and I am very pleased. I obtained this home service due to pore signal strength issues with my cell phone service. I was getting cut off multiple times while using my cell phone. I get quality voice volumes and never cut off when using my new service with Ooma. Also, I only give this number out to clients and recruiters. When a call comes in on my Ooma phone I know it is legitimate! Once the initial investment is made I only pay $5.65 a month in taxes and fees.

good voice quality and very convenient.
none
Yes

Ooma Telo saves money

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It's great to have a choice. I choose Ooma. I was tired of being gouged by the big telecoms so I switched and haven't looked back

Monthly cost is only 5% of what I was paying Bell and I get Canada wide calling included.
There's a hum during my calls. But it's tolerable.
Yes

Awesome telephone service from Ooma Telo

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5 star rating from us! Customer Service hasn't been necessary because the quality and reliability are great and at less than $6 a month (pesky taxes) it beats a wired line.

$, always works
can't think of a thing
Yes

Great solution for crystal clear voip

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Ive been using the Ooma phone system now for about 2 years, and i have to say, i have noticed no difference in call quality that i had on my land line. It is internet based and as such, the only issue ever is if your internet or power goes down, you have no phone. My internet provider has gone down maybe 3 times in the last 5 years, so not much of an issue, but power outages are a big problem, so i bought a small UPC battery power unit for my modem and my Ooma box, so now this is a non issue for me. With your landline, if the power goes out, you have no ringer, and can only make outside calls, so my ooma solution with the battery back is much better. I have a cell phone, and i use the Ooma app for getting message, etc., i can even forward my home number to my cell, and never miss an important call. All in all, its much better and a lot cheaper then any landline you can get, and much better/cheaper then some of the voip supplied by big cable companies. A lot of people ask me why i pay so much for a landline when i have a cell phone, when i explain to them what im using, they are always shocked, again because of the quality of the Ooma.

Crystal clear voice calls, apps for you cell phone to get more out of your landline replacement.
power outage can cause problems, but using a UPC battery backup, keeps you up all the time.
Yes

OOMA Telo the money saver

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OOMA has saved me money on phone and long distance calls at fraction of what regular landline costs. Really a boon to have at these times when every penny counts. Definitely recommend this to all cost/ value motivated customers

Cost, features, quality, ease of use, availability, portability
No complaints on this service
Yes

Couldn't be More Pleased

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I switched to Ooma a few years ago and am so glad I did. I like the convenience of having a "land line" but was paying $55 a month for the privilege, I just couldn't justify that expense so I began to explore a Voip service. I know someone who uses Magic jack and every time I talk to them the quality is awful and there's a terrible echo. So I did a lot of research and it kept leading me back to Ooma so I decided to make the jump. For the $8 a month I am paying, I couldn't ask for more. There is an occasional quirk as with any voip line but you will get no better bang for your buck than you do with Ooma. I would recommend Ooma to anyone looking for a low cost voip service. And the bonus is it's really simple to set up, too.

Easy to set up, easy to use. BEST price ever. Very rarely have an issue.
Occasional distortion/issue with sound but still well worth putting up with for the cost.
Yes

Ooma Telo is great!

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4
Average: 4 (1 vote)
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We have been using Ooma Telo for over two years now. First, we have saved a ton of money as compared to our prior provider (cable company) and the service has been more reliable (plus better backup options). What an excellent value! The features are great.

It is a great value and its features and flexibility are tremendous.
There aren't many cons, but I would like more more distinct options and customizations for multiple phone lines.
Yes

ooma allows me to prioritize calls, and block the ones I don't want!

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Had my Ooma Telo for a couple of years now, and it has really allowed me to prioritize calls and block the spam callers that I don't want to hear from. Highly recommended!

Easy to setup, easy to use!
none that I can think of!
Yes

Ooma Telo - cut the hardline chord for good

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You want to cut your hardline chord for good and save some cash at the same time ? Ooma Telo is for you. I had to keep an hard line for my children and didn’t want to pay each month an amount way too high from my cable service provider. Ooma’s IP phone service will make you save some money each month and the installation couldn’t be easier than it is right now. Also, you’ll save on long distance call since it use your internet connection. Add to this that their customer service is A1 and you have the complet solution to cut your hard line chord.

Easy installation Cost saving Great sound quality
No cons seriously. It works as promised
Yes

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Ooma Telo

Palo Alto , CA
United States
2005Year Founded
97%Recommend
201User Reviews
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Overall Rating

4.845
4.85
95%
95%
94%
92%
97%

Service Locations

  • United States

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