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Home > All Providers Reviews > Ooma Office

Ooma Office Reviews

Ooma Office brings a revolutionary way to cut down your expensive business VoIP phone service bills. Introducing Ooma Office, a system that delivers crystal-clear call quality on top of a handful of necessary features to keep your team connected. Plus, set up is a breeze.

With Ooma Office, business customers find that they get solid phone quality for a very reasonable price. You can even compare your yearly savings with Ooma Office by using their savings calculator. Customers save hundreds of dollars a year by using Ooma for their business phone service needs.

Ooma Office helps you save without requiring you to sacrifice quality or features. Try them today and rid yourself of costly business phone service bills.

For non-business customers, check out the Ooma Telo.

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Users Average Rating

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Note: The graphs above only measure the user ratings displayed over the last five years.
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Ooma Office VoIP for my small business

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)

I've never had any issues with my Ooma service. It has never gone down while I was working. Customer Service is the bomb. I'd tell anyone that they'd need to consider Ooma Office as a top choice for their business VoIP service. I love the virtual fax. Use it all the time to send and receive documents that I need signed. I'm a BIG fan of my Ooma service with the Desktop app and the mobile app. there are so many features for the prices. It's one of the best items of value in my business.

Customer Service, Reliability of Service. Full features. Flexibility
Lack of phone choices
Yes

GREAT PRODUCT AND SERVICE

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

We got OOMA some time ago and I must say I have been extremely happy to have made the move to this service. The product itself is easy to setup and use. It provides my employees with all they need day to day, both inside and outside of the office. The pricing is extreme fair for what you get. overall I highly recommend OOMA for your VOIP needs.

Cheap Easy to use Easy to set up
Cant think of any
Yes

Great for our organization!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

We have been using Ooma Office for more than a year now. We actually went virtual BEFORE the pandemic to be better stewards with the gifts we receive as a non-profit organization. Report: NOT A SINGLE PROBLEM! The few times I’ve needed direct support I found it quick and easy! Northwest Baptist Association HIGHLY recommends OOMA OFFICE!

Easy set up and superior customer service.
As of today, none.
Yes

Great service on cheap price

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Ooma is a brand that you can trust on. It's provides great telecommunication and security services on less prices compared to others.

- Cheap price - App available - Easy online accseible online website
- There are no Cons yet
Yes

Ooma Office

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Great, reliable phone service with all the features at a great price. Ooma has helped our business communicate effectively and professionally with our customers!

Reliability, Features, Affordable, Professional
None yet.
Yes

Great Service, Features, and Price

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I am a definite fan of Ooma Office. I have the base station and use a Ooma Lynx to tie it into my existing home office phone wiring. I also use the Ooma Office app on my iPhone which is something I really like. I can be "in the office" almost anywhere as far as a caller is concerned. A big plus to make my business seem bigger than it is. Ooma has a large number of features and I only use a small subset. Voice mail via email is a favorite. The mobile app as mentioned. The virtual assistant is great for cutting down on junk calls and that's about as much of its capabilities as I'm using but it can do a lot more. I like the quality of the calls. It's great compared to my old Verizon line. The money I saved (It's about 1/3 the price) is also a big plus. Ooma support has been fantastic. I haven't needed to call them much, but when I have they were there and very helpful. A much shorter wait time than I ever got with Verizon!

Price, features, audio quality and price are the primary pros for me. And I especially like the iPhone app which makes it possible to be "in the office" anywhere.
I don't have any cons yet. So far it's a very positive service experience for me.
Yes

Amazing service and great mobile app

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Great company with amzing service, recomended to everybody. These service provide excellent growth to my business and getting support to my customer and so convenience that i can get call from anywhere, thank you.

This service so beneficial for my business to grow and gettting phone call everywhere
Only concern i have that i might get text message for this service, it would be great.
Yes

Ooma Rocks

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

We first installed an Ooma phone system back in 2015 replacing our AT&T system and saving hundreds of dollars each month. Loved all of the options as well as the call clarity and reliability of the system. Fast forward to early 2019 we upgraded our phones to the Yealink/Ooma T21p E2 phones and now we love our system and phones even more. You can't go wrong with Ooma and depending on who your current carrier is you will save money, if it is AT&T you will save a lot of money.

Pricing - Reliability - Phone options - Call Attendent - Flexability
None that I have found so far.
Yes

Ooma Office works great

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Ooma Office has been super helpful running my small business. It allows me to listen to voicemails from my email and use the app on my phone to return calls from my business number.

Ability to work remotely
I constantly have to reset my password
Yes

Ooma Office makes it easy

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I like that I can make changes myself. And it's easy to do. Adding or subtracting phones, extensions, message handling and much more. And if I ever need help, the pros on the other end of the phone line are quick. It's one less thing I have to worry about. Works great.

Excellent quality. All the functionality I need for my 10 extensions.
None after 2 years.
Yes

Pages

Ooma Office

Sunnyvale , CA
United States
2004Year Founded
100%Recommend
37User Reviews
Get Quote

Overall Rating

4.892
4.81
97%
97%
96%
97%
96%

Service Locations

  • United States and Canada
VoIP app

The Skinny

Ooma is a phone service provider that specializes in both residential and business offerings. They are driven by their passion to reform the telecommunications industry with affordable pricing, more features, and flexible options. Their Ooma Office plan came on the heels of their successful residential service, and offers the same quality and functionality that you would expect. Both plans succeed in helping customers get the most out of their phone system, with features like ring groups, music on hold, call transfer, and more. Plus, they make using Ooma very easy for the customer, with simple installation and 24/7 customer support. 

the rub

The Rub

Their business phone service includes 35+ features to keep everyone connected and working together seamlessly. Ooma also allows you to select your own area code with free calling in the U.S. and Canada, with the added bonus of being able to bring your own analog phones. Or you can purchase Ooma provisioned IP phones and check to see if your number is available for porting. By selecting Ooma Office, you get all of these features and phone services, plus a powerful system that grows with you (Ooma Office supports unlimited users).

Furthermore, Ooma is very flexible when it comes to your business needs and growth. With plug-and-play installation, set-up is easy and takes a matter of minutes. 

bottom line image

Bottom Line

If you're looking for a small office phone system that gives you plug-and-play install alongside unlimited calling in the U.S. and Canada, Ooma Office has you covered. Priced at an entirely reasonable rate of only $19.95 per user/month, you can even add extra user extensions and direct numbers anytime for a monthly fee of $9.95 each. Plus, with big business features and a mobile app for extra mobility, Ooma Office is an overall solid business phone solution.

award image

Awards

Ooma has received the following awards:

  • PC Mag Business Choice
  • 2012 Internet Telephony Product of the Year
  • 2011 Best in Biz Awards Winner
  • 2011 Electric House Products of the Year Award
  • 2010 CE Pro Best Products Finalist
  • 2010 Internet Telephony Product of the Year 
Plan Info
Plan Name Ooma Office
Plan Summary Coming on the heels of Ooma's successful residential plan, Ooma Office is the perfect solution for businesses with 20 users or less. After initial purchase of Ooma's base station, unlimited calling to U.S. and Canada is only $19.95 a month. Easily add users, extensions, and direct numbers as your business grows. You'll also get plenty of support from Ooma's 24/7 customer support team.
Key Features
  • Unlimited Calling
  • Mobile App
  • Virtual Receptionist
  • 24/7 Customer Support
Notes Ooma offers two business phone service plans, designed to suit a variety of business needs. Choose Ooma Office with over 35 features, or Ooma Office Pro ($24.95/user/mo.) which includes perks like Call Recording and Desktop App/Softphone capabilities. With either plan, you can keep your existing number, and set up only takes a few minutes. This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price $19.95
    Promo Price N/A
    Price Disclaimer plus taxes and fees
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    	
    Toll Free
    Setup N/A
    Monthly N/A
    Included Min. 500
    Add'l Min. Cost N/A
    Faxing
    Setup N/A
    Monthly Free
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Setup $0.00
    • Price per Month $9.95
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics No
    Call Announce No
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance No
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

    Recent Reviews

    ooma
    5
    Ooma Office

    I couldn't be happier. Switching to Ooma was the best decision I made. It probides great quality at low rate and best of all no contract. LOVE it!!!

    February 9th, 2021 - Bvrx
    ooma
    5
    Ooma Office

    I have been an Ooma customer since almost 6 years now and their service is impeccable. Never once faced a problem with their products and connection.

    February 4th, 2021 - Avinashi

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