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Home > All Providers Reviews > Ooma Office

Ooma Office Reviews

Ooma Office brings a revolutionary way to cut down your expensive business VoIP phone service bills. Introducing Ooma Office, a system that delivers crystal-clear call quality on top of a handful of necessary features to keep your team connected. Plus, set up is a breeze.

With Ooma Office, business customers find that they get solid phone quality for a very reasonable price. You can even compare your yearly savings with Ooma Office by using their savings calculator. Customers save hundreds of dollars a year by using Ooma for their business phone service needs.

Ooma Office helps you save without requiring you to sacrifice quality or features. Try them today and rid yourself of costly business phone service bills.

For non-business customers, check out the Ooma Telo.

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Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
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Pharmacy Review

user_review
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)

Great product providing the benefits of a PBX system in a cost effective manner. The virtual assistant is easy to program and the overall set-up is easy to do.

virtual assistant, easy to program, easy to set up, easy to expand
reliability and stability, loss of connections occur requiring restarts
Yes

Love It!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Dealing with phone services has always been a huge pain. Ooma has made my life so much easier. so many features that I have access to online without hanging to call customer service. and the few times that i have called customer service has been very pleasant. no issues at all with quality, which was my initial hesitation.

ease, reliability
can't think of anything, really.
Yes

Ooma has the OOMPH!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I was so hesitant to change to Ooma, I had been on ATT for year, paying more and more each year and getting less and less service! When I finally jumped in and did the change, I was amazed at how great the service and quality were! I lowered my phone bills by 2/3rd of what it was before! I couldn't be happier and more pleased with the reliability and customer service too! You really need to make the change to Ooma. You will be very pleased!

Clear, easy to use and great customer service!
None that are of any consequence! Very Happy!
Yes

Ooma Office is the Best

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Ooma is the best landline physical office replacement solution on the planet! It is significantly more inexpensive and flexible than our previous PacBell/AT&T landline solution. The mobile app and features make it highly usable and practical for on the go use. Being able to use our existing phone handsets was very helpful and saved us additional cost. I like Ooma so much that I also use Ooma at home for my physical residential line. I recommend Ooma to anyone looking for an VoIP solution. Go Ooma!

Cost effective, flexible, smart phone app, great features and solid support. It just works and you don't have to think about it. Since internet connectivity is reliable nowadays it is just the most practical and smart solution for physical landline replacement!
The only thing that could make Ooma better is if it was 100% free, but then there would be no product or solution.
Yes

Good VoIP quality

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)

I have been an Ooma customer for a few years and have not had too many issues. The call quality has been good and the customer service has been exceptional. We later added the texting feature to the business line and it made it even better. The phone app is easy to use and sometimes alerts that it is an Ooma call before I answer it.

The call quality is good. I can be at the office on the phone line or anywhere getting a call from my cell.
On my cell phone I don't always know when an incoming call is an Ooma call or a personal call.
Yes

Best switch I ever made

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I was previously with a large phone company. I had been with them for years. For my business I not only had a Mainline but I also had a fax number. When I made the switch to Ooma, it was an easy one. Not only was the price great, but the service offered so much more than my large phone company. The virtual assistant has been so helpful in running my small business. I highly recommend Ooma office!

Amazing customer service Great prices Great product
None
Yes

OOMA REVIEW

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I love Ooma. They offer so many different features without any extra charges, and you can control everything from your account online.

Very User-friendly, Great Features, Excellent Customer Service
A bit pricey
Yes

Great Service and Great Customer Service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

We are so happy we made the decision to change to Ooma for both of our businesses! The service is great and the customer service is extremely responsive. Not to mention, we have saved a lot of money.

Responsive customer service. Easy to set up. Lots of savings.
Wish I could still use flash to 3-way call.
Yes

Ooma Office VoIP for my small business

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)

I've never had any issues with my Ooma service. It has never gone down while I was working. Customer Service is the bomb. I'd tell anyone that they'd need to consider Ooma Office as a top choice for their business VoIP service. I love the virtual fax. Use it all the time to send and receive documents that I need signed. I'm a BIG fan of my Ooma service with the Desktop app and the mobile app. there are so many features for the prices. It's one of the best items of value in my business.

Customer Service, Reliability of Service. Full features. Flexibility
Lack of phone choices
Yes

GREAT PRODUCT AND SERVICE

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

We got OOMA some time ago and I must say I have been extremely happy to have made the move to this service. The product itself is easy to setup and use. It provides my employees with all they need day to day, both inside and outside of the office. The pricing is extreme fair for what you get. overall I highly recommend OOMA for your VOIP needs.

Cheap Easy to use Easy to set up
Cant think of any
Yes

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Ooma Office

Sunnyvale , CA
United States
2004Year Founded
100%Recommend
45User Reviews
Get Quote

Overall Rating

4.889
4.78
96%
97%
96%
97%
95%

Service Locations

  • United States and Canada
VoIP app

The Skinny

Ooma is a phone service provider that specializes in both residential and business offerings. They are driven by their passion to reform the telecommunications industry with affordable pricing, more features, and flexible options. Their Ooma Office plan came on the heels of their successful residential service, and offers the same quality and functionality that you would expect. Both plans succeed in helping customers get the most out of their phone system, with features like ring groups, music on hold, call transfer, and more. Plus, they make using Ooma very easy for the customer, with simple installation and 24/7 customer support. 

the rub

The Rub

Their business phone service includes 35+ features to keep everyone connected and working together seamlessly. Ooma also allows you to select your own area code with free calling in the U.S. and Canada, with the added bonus of being able to bring your own analog phones. Or you can purchase Ooma provisioned IP phones and check to see if your number is available for porting. By selecting Ooma Office, you get all of these features and phone services, plus a powerful system that grows with you (Ooma Office supports unlimited users).

Furthermore, Ooma is very flexible when it comes to your business needs and growth. With plug-and-play installation, set-up is easy and takes a matter of minutes. 

bottom line image

Bottom Line

If you're looking for a small office phone system that gives you plug-and-play install alongside unlimited calling in the U.S. and Canada, Ooma Office has you covered. Priced at an entirely reasonable rate of only $19.95 per user/month, you can even add extra user extensions and direct numbers anytime for a monthly fee of $9.95 each. Plus, with big business features and a mobile app for extra mobility, Ooma Office is an overall solid business phone solution.

award image

Awards

Ooma has received the following awards:

  • PC Mag Business Choice
  • 2012 Internet Telephony Product of the Year
  • 2011 Best in Biz Awards Winner
  • 2011 Electric House Products of the Year Award
  • 2010 CE Pro Best Products Finalist
  • 2010 Internet Telephony Product of the Year 
Plan Info
Plan Name Ooma Office
Plan Summary Coming on the heels of Ooma's successful residential plan, Ooma Office is the perfect solution for businesses with 20 users or less. After initial purchase of Ooma's base station, unlimited calling to U.S. and Canada is only $19.95 a month. Easily add users, extensions, and direct numbers as your business grows. You'll also get plenty of support from Ooma's 24/7 customer support team.
Key Features
  • Unlimited Calling
  • Mobile App
  • Virtual Receptionist
  • 24/7 Customer Support
Notes Ooma offers two business phone service plans, designed to suit a variety of business needs. Choose Ooma Office with over 35 features, or Ooma Office Pro ($24.95/user/mo.) which includes perks like Call Recording and Desktop App/Softphone capabilities. With either plan, you can keep your existing number, and set up only takes a few minutes. This Plan is available in the following countries :
  • United States
  • Canada
  • Plan Pricing & Services1
    Regular Price $19.95
    Promo Price N/A
    Price Disclaimer plus taxes and fees
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    	
    Toll Free
    Setup N/A
    Monthly N/A
    Included Min. 500
    Add'l Min. Cost N/A
    Faxing
    Setup N/A
    Monthly Free
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Setup $0.00
    • Price per Month $9.95
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge Yes
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics No
    Call Announce No
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance No
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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