OnSIP is a real-time communications company that specializes in hosted VoIP solutions. The company offers its customers powerful yet simple phone solutions that come with included features and a BYOD option. Their hosted VoIP solutions give users the options to scale their phone system as needed, so that the phone system can grow with a business.
Editorial Review
Previously known as Junction Networks, OnSIP provides real-time communication services to over 1000,000 customer accounts. OnSIP takes away the high fees, inflexibility, and burden associated with owning a traditional phone system and delivers solutions with businesses in mind. With more than 50+ phone system features, multiple configuration and integration options, and flexible payment options, OnSIP has carved its place in the VoIP industry as a trusted and innovative service provider.
Feature-Rich Phone Systems
OnSIP’s phone systems are packed with a range of features for businesses. These include basic functionalities (such as Auto Attendants, Voicemail-to-email, Groups, Find Me Anywhere, and ACD Queues) as well as advanced call center, collaboration, and admin features (such as Zendesk and Google Analytics Integration, Browser Phone App, and Intuitive Admin Portal). Plus, these features can be customized in real-time to accommodate a business’ changing needs.
Free Trial and Flexible Pricing Solutions
The best thing about OnSIP is that they make it easy for businesses to take advantage of their services through clear, simple, and flexible pricing. They offer two options: a Pay As You Go (Per Minute) Plan and an Unlimited (Per User) Plan. The Pay As You Go option is suitable for businesses that don’t make lots of calls and want to keep their costs low. The Per Seat Metered plan is great for teams with low to medium external calling, while the Per Seat Unlimited plan is best for teams with high phone usage. And if you’re not sure which plan to get, you can take OnSIP on a test drive with its 30-day free trial offer.
I have nothing but good things to say about my experience with OnSip. Their service levels from the simplest FREE VOIP for a single user to the fully hosted cloud are very cost competitive and I have found their online technical articles very useful. I would recommend OnSip to anyone without qualification. Call them up or email them your proposed solution and they will get back to you with a proposed method to implement it. OnSip is awesome!
Bringing our own SIP phones to the dance made perfect sense for us. We therefore pay only for usage without buried phone rental fees. Very pleased with their approach and their flexible administration tools.
I've moved 2 companies to OnSIP's service for a reason. They are hands down the best VoIP provider in terms of service, features, ease of use, and price. Their support is always helpful. Their service is reliable.
I used to run my small business phone from a Google Voice number. Google Voice proved unreliable and led to some poor call quality. After porting and switching everything over to OnSip, I haven't had any call issues, and the call quality has been great.
OnSIP is a great value!
OnSIP is an incredible value. OnSIP provides a super powerful phone system with loads of features but it doesn't cost us an arm and a leg. We pay $300 for the dedicated T1 line, plus $100 monthly OnSIP service, plus applicable usage charges.
Is OnSIP enterprise-grade?
We have a dedicated T1 line just for OnSip, but still have horrible delays in conversations with clients. OnSip has been able to solve some of the problems (it's partly their upstream vendors or an AT&T conference system), but it's bad enough that we may need to find another telephony solution. Additionally, there was a phone outage quite a while ago, (over a year), but unlike some of our other vendors, OnSIP did a poor job of communicating back with us as to the nature of the outage, steps they were taking to correct, etc. All-things-considered, OnSIP may not be the best solution for a mission-critical enterprise use.
We've been using OnSIP across a couple of locations as well as on mobile devices to keep our small business in touch with each other and clients. The service has been reliable, customer service is extremely responsive, knowledgeable and helpful. The pay-for-what-you-use pricing structure is terrific. No need to pay a monthly fee for conference room or reception extensions that rarely get used - they're just included in your monthly fee.
I can't recommend OnSIP highly enough and look forward to implementing OnSIP across our other satellite offices.
I have been using Onsip since 2010 and have been pleased from day one. I would definitely recommend Onsip to anyone considering using VOIP. I switched from a local phone provider and saved anywhere from $250 - $300 from what I had been paying. you won't be disappointed!
We decided to move to a VoIP provider this year to replace our legacy PBX. The change was mostly precipitated by the fact that our employees have been working from home a lot more over the last few years. Being able to take calls anywhere and transfer (while onsite at a client, whatever) is invaluable. In particular this makes it very easy for us to answer critical support calls 24x7 with ease as we can just add whomever is around into the tech support rotation.
OnSip gives us the ability to have an enterprise level PBX for a very low cost. I have already recommended them to several friends that also work in small companies.
seems impossible to get my outgoing call ID correct: the caller ID string that my customers see when i call them is gravely damaging my business. quite often my calls go unanswered because of the flawed caller ID. those customers that actually pick up remark about the weird caller ID and how they almost didn't pick up the phone.
Our small business left our analog POTS system for a hosted VoIP when we moved locations primarily to keep our phone numbers. We've never been happier with a phone provider as we are with OnSIP. The boss likes the pay as you go pricing and I like being able to make changes easily using the web interface.
When we first set the system up I had to do some trial and error to get things working just how we wanted, but now if I need to add an employee or change the main greeting I an just get it done instead of having to deal with the old fashion DOS based system we used to have.
Another great bonus is if I know I'm going to be home for the day I can bring my phone home and clients have no idea I'm not at the office when they call.
OnSIP's two pricing plans are tailored to different business needs. With the Per Minute Plan, you only pay for a set of popular phone system features and the calls that you make. If you need to add on additional features, you simply pay for them on an a-la-carte basis. It's perfect for any small business that doesn't make many calls and wants to keep their costs low. With the Unlimited Plan, all of your standard area calls and standard features are covered by a low per person per month price.
OnSIP provides your business with a Hosted PBX and variety of scalable models, specific to the type of business you run. The Pay As You Go plan includes a basic set of popular phone system features coupled with paying for calls on a per minute basis. The Unlimited Plan offers unlimited standard area calling + unlimited quantities of the included features all for a low per person per month price. Each service can be customized by a variety of pay-as-you-go calling features, like inbound phone numbers, and additional voicemail inboxes.
When it comes to Business VoIP, OnSIP has two basic VoIP options: Pay As You Go or The Unlimited Plan. With Pay As You Go, you only pay for the features you need and the calls you make. It's perfect for any small business that doesn't make many calls and wants to keep their costs low. The Unlimited Plan option provides each seat with a oice mailbox, auto attendant, ring group, and much more at an affordable price. Both offer free on-net calling and come with an included number of features; check with each plan to see what you get. OnSIP also has Hosted VoIP and SIP Trunking solutions to help you make the most out of your IP PBX.
You can now include "OnSIP Wins 2019 Excellence in Customer Service Award presented by Business Intelligence Group” and "2017 Silver Stevie® Award in the New Product or Service of the Year - Software - Infrastructure or Platform as a Service (IaaS, PaaS) category in The 15th Annual American Business Awards.” You can also replace "Bronze Steve Award Winner 2015” with "2015 Bronze Stevie® Award for the Customer Service Team of the Year - Computer Software category at The American Business Awards Ceremony."
For Business VoIP, OnSIP gives you an affordable pricing structure with clear details as to what you're paying for up front. Their customers rave about the outstanding call quality and timely customer service.
| Plan Info | |
|---|---|
| Plan Name | OnSIP Unlimited Plan |
| Plan Summary | This plan is perfect for businesses who use their phones heavily and have high usage. Great for companies in the insurance, tax consulting, auto, staffing, transportation, and financial service industries. |
| Key Features |
|
| Notes | 5 person minimum. This Plan is available in the following countries : |
| Plan Pricing & Services1 | |
|---|---|
| Regular Price | $18.95 |
| Promo Price | N/A |
| Price Disclaimer | OnSIP requires 5 users minimum. |
| Setup Fees | Free |
| Activation Fees | Free |
| Number Porting Fee | 18.95 |
| BYOD | Yes |
| Termination Fee | Free |
| Unlimited Minutes | Yes |
| Toll Free3 | No |
| Faxing | No |
| Plan Pricing Tiers2 | |
|---|---|
| Month to Month (per user) |
|
| Toll Free | |
|---|---|
| Setup | N/A |
| Monthly | $2.00 /mo. |
| Included Min. | N/A |
| Add'l Min. Cost | $0.04 /min. |
| Number Availability & Details | |
|---|---|
| Area Code Selection | |
| Local Number Port | |
| Number Port | |
| Toll-Free Number | |
| Virtual Numbers | |
| Optional Features Pricing | |
|---|---|
| E911 |
|
| Desktop Integration Client |
|
| Equipment Options | |
|---|---|
| SIP/BYOD | |
| Phone Credit | |
| IP Phone Included | |
| IP Phone For Sale | |
| ATA Included | |
| ATA For Sale | |
| Plan Minutes | |
|---|---|
| Local Min. | Included |
| Add'l Local Min. Cost | N/A |
| Long Distance | Unlimited |
| Incl. Long Distance Min. | N/A |
| Add'l Long Distance Min. Cost | N/A |
| Plan Features3 | |
|---|---|
| Admin Dashboard/Portal | Yes |
| Anonymous Call Rejection | No |
| Auto Attendant | Yes |
| Barge | No |
| Business SMS | No |
| Busy Lamp Field | Yes |
| Call Analytics | Yes |
| Call Announce | No |
| Call Continuity | Yes |
| Call Forwarding | Yes |
| Call Forwarding - Advanced | No |
| Call Hold | Yes |
| Call Logs/Reports | Yes |
| Call Me Now | Yes |
| Call Monitoring | No |
| Call Notifications | Yes |
| Call Park | Yes |
| Call Pass | Yes |
| Call Queuing | No |
| Call Recording | Yes |
| Call Return | Yes |
| Call Routing | Yes |
| Call Screening | Yes |
| Call Transfer | Yes |
| Call Waiting | Yes |
| Caller ID | Yes |
| Caller ID - Dynamic | Yes |
| Caller ID Block | Yes |
| Caller ID Control | Yes |
| Click-to-call Me | Yes |
| Click-to-dial | Yes |
| Conference Bridge | No |
| Conference Calling | Yes |
| Custom Greetings | Yes |
| Custom Tagging | No |
| Desktop Integration Client | Yes |
| Dial-by-Name Directory | Yes |
| Directory Assistance (411) | Yes |
| Do Not Disturb | Yes |
| E911 | No |
| Fax to Email | No |
| Find Me/Follow Me | Yes |
| Group Paging | Yes |
| HD Video Conferencing | Yes |
| HD Voice | Yes |
| Hunt Groups | Yes |
| Interactive Voice Response | Yes |
| Local Number Portability | Yes |
| Mobile App | Yes |
| Mobile/Desktop Sync | No |
| Music on Hold | Yes |
| Redial | No |
| Ring Groups | Yes |
| Selective Call Acceptance | No |
| Selective Call Rejection | No |
| Shared Call Appearance | Yes |
| Simultaneous Ring | Yes |
| Softphone | Yes |
| Speed Dial | Yes |
| Switchboard Software | Yes |
| Telephone Numbers (DIDs) | Yes |
| Third Party Softphones | Yes |
| Unified Inbox | No |
| User Portal | Yes |
| Video Conferencing | Yes |
| Virtual Extensions | Yes |
| Virtual Fax | No |
| Visual Voicemail | Yes |
| Voicemail | Yes |
| Voicemail to Email | Yes |
| Voicemail Transcription | No |
| Whisper | No |
| Plan Info | |
|---|---|
| Plan Name | OnSIP Pay As You Go Plan |
| Plan Summary | With this plan, you only pay for features and calling as you go. No need to pay for what you don't use! It is the perfect plan for businesses that have low phone usage. On network calling is free, and both inbound and outbound calls are billed at $0.029/min. Inbound toll-free is charged at a rate of $0.039/min. With OnSIP's Pay As You Go plan, you only get a specific number of included features in the required $49.95 features minimum. Add features where needed for a monthly price. Check with the provider for specific numbers as to pricing and included features. |
| Key Features |
|
| Notes | Check with OnSIP for included features and add-on features. Free on-network calling. This Plan is available in the following countries : |
| Plan Pricing & Services1 | |
|---|---|
| Regular Price | $49.95 |
| Promo Price | N/A |
| Price Disclaimer | Price for features minimum. OnSIP requires 5 users minimum. |
| Setup Fees | Free |
| Activation Fees | Free |
| Number Porting Fee | 18.95 |
| BYOD | Yes |
| Termination Fee | Free |
| Unlimited Minutes | No |
| Toll Free3 | No |
| Faxing | No |
| Plan Pricing Tiers2 | |
|---|---|
| Month to Month (per user) |
|
| Toll Free | |
|---|---|
| Setup | N/A |
| Monthly | N/A |
| Included Min. | N/A |
| Add'l Min. Cost | N/A |
| Number Availability & Details | |
|---|---|
| Area Code Selection | |
| Local Number Port | |
| Number Port | |
| Toll-Free Number | |
| Virtual Numbers | |
| Optional Features Pricing | |
|---|---|
| E911 |
|
| Desktop Integration Client |
|
| Equipment Options | |
|---|---|
| SIP/BYOD | |
| Phone Credit | |
| IP Phone Included | |
| IP Phone For Sale | |
| ATA Included | |
| ATA For Sale | |
| Plan Minutes | |
|---|---|
| Local Min. | Included |
| Add'l Local Min. Cost | $0.030 |
| Long Distance | Included |
| Incl. Long Distance Min. | N/A |
| Add'l Long Distance Min. Cost | $0.029 |
| Plan Features3 | |
|---|---|
| Admin Dashboard/Portal | Yes |
| Anonymous Call Rejection | No |
| Auto Attendant | Yes |
| Barge | No |
| Business SMS | No |
| Busy Lamp Field | No |
| Call Analytics | No |
| Call Announce | No |
| Call Continuity | Yes |
| Call Forwarding | Yes |
| Call Forwarding - Advanced | No |
| Call Hold | Yes |
| Call Logs/Reports | Yes |
| Call Me Now | Yes |
| Call Monitoring | No |
| Call Notifications | Yes |
| Call Park | No |
| Call Pass | Yes |
| Call Queuing | No |
| Call Recording | Yes |
| Call Return | Yes |
| Call Routing | Yes |
| Call Screening | Yes |
| Call Transfer | Yes |
| Call Waiting | Yes |
| Caller ID | Yes |
| Caller ID - Dynamic | Yes |
| Caller ID Block | No |
| Caller ID Control | Yes |
| Click-to-call Me | Yes |
| Click-to-dial | Yes |
| Conference Bridge | No |
| Conference Calling | Yes |
| Custom Greetings | No |
| Custom Tagging | No |
| Desktop Integration Client | Yes |
| Dial-by-Name Directory | Yes |
| Directory Assistance (411) | Yes |
| Do Not Disturb | Yes |
| E911 | No |
| Fax to Email | No |
| Find Me/Follow Me | Yes |
| Group Paging | Yes |
| HD Video Conferencing | Yes |
| HD Voice | Yes |
| Hunt Groups | Yes |
| Interactive Voice Response | Yes |
| Local Number Portability | Yes |
| Mobile App | Yes |
| Mobile/Desktop Sync | No |
| Music on Hold | Yes |
| Redial | No |
| Ring Groups | Yes |
| Selective Call Acceptance | No |
| Selective Call Rejection | No |
| Shared Call Appearance | Yes |
| Simultaneous Ring | Yes |
| Softphone | Yes |
| Speed Dial | Yes |
| Switchboard Software | Yes |
| Telephone Numbers (DIDs) | Yes |
| Third Party Softphones | Yes |
| Unified Inbox | No |
| User Portal | Yes |
| Video Conferencing | Yes |
| Virtual Extensions | Yes |
| Virtual Fax | No |
| Visual Voicemail | Yes |
| Voicemail | Yes |
| Voicemail to Email | Yes |
| Voicemail Transcription | No |
| Whisper | No |
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