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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
OnSIP is a real-time communications company that specializes in hosted VoIP solutions. The company offers its customers powerful yet simple phone solutions that come with included features and a BYOD option. Their hosted VoIP solutions give users the options to scale their phone system as needed, so that the phone system can grow with a business.
Note: The graphs above only measure the user ratings displayed over the last five years.
Editorial Review
Previously known as Junction Networks, OnSIP provides real-time communication services to over 1000,000 customer accounts. OnSIP takes away the high fees, inflexibility, and burden associated with owning a traditional phone system and delivers solutions with businesses in mind. With more than 50+ phone system features, multiple configuration and integration options, and flexible payment options, OnSIP has carved its place in the VoIP industry as a trusted and innovative service provider.
Feature-Rich Phone Systems
OnSIP’s phone systems are packed with a range of features for businesses. These include basic functionalities (such as Auto Attendants, Voicemail-to-email, Groups, Find Me Anywhere, and ACD Queues) as well as advanced call center, collaboration, and admin features (such as Zendesk and Google Analytics Integration, Browser Phone App, and Intuitive Admin Portal). Plus, these features can be customized in real-time to accommodate a business’ changing needs.
Free Trial and Flexible Pricing Solutions
The best thing about OnSIP is that they make it easy for businesses to take advantage of their services through clear, simple, and flexible pricing. They offer two options: a Pay As You Go (Per Minute) Plan and an Unlimited (Per User) Plan. The Pay As You Go option is suitable for businesses that don’t make lots of calls and want to keep their costs low. The Per Seat Metered plan is great for teams with low to medium external calling, while the Per Seat Unlimited plan is best for teams with high phone usage. And if you’re not sure which plan to get, you can take OnSIP on a test drive with its 30-day free trial offer.
I have nothing but good things to say about my experience with OnSip. Their service levels from the simplest FREE VOIP for a single user to the fully hosted cloud are very cost competitive and I have found their online technical articles very useful. I would recommend OnSip to anyone without qualification. Call them up or email them your proposed solution and they will get back to you with a proposed method to implement it. OnSip is awesome!
The setup of my OnSip accounts has been very straightforward. I have a business and personal account and have had nothing but success with OnSip
I had one problem with failover one day and within 10 minutes they had configured a solution for me (fixing my configuration issue.) OnSip support has been extremely helpful from the simplest to the more complex problems I have face (yet there have been a total of 3 problems I faced in two years of service!)
Yes
OnSIP Review
cxr129
Bringing our own SIP phones to the dance made perfect sense for us. We therefore pay only for usage without buried phone rental fees. Very pleased with their approach and their flexible administration tools.
Very flexible pricing and business model.
The ongoing cost sneaks up on you a bit, but I suppose that's how much your usage truly costs.
Yes
OnSIP is the best VOIP service out there!
jrenner4
I've moved 2 companies to OnSIP's service for a reason. They are hands down the best VoIP provider in terms of service, features, ease of use, and price. Their support is always helpful. Their service is reliable.
OnSIP has everything you need. Their admin login system makes configuration/management of the phone system super easy! Plus, their support is always fast & awesome!
None here!
Yes
Goodbye Google Voice!
rmm5t
I used to run my small business phone from a Google Voice number. Google Voice proved unreliable and led to some poor call quality. After porting and switching everything over to OnSip, I haven't had any call issues, and the call quality has been great.
Functional, Reliable, Easy, Polycom Boot Server
Conference Bridges are a tad expensive, especially if your company needs many.
Yes
Fantastic value, great offerings, just not enterprise-grade
ronalddavis
OnSIP is a great value!
OnSIP is an incredible value. OnSIP provides a super powerful phone system with loads of features but it doesn't cost us an arm and a leg. We pay $300 for the dedicated T1 line, plus $100 monthly OnSIP service, plus applicable usage charges.
Is OnSIP enterprise-grade?
We have a dedicated T1 line just for OnSip, but still have horrible delays in conversations with clients. OnSip has been able to solve some of the problems (it's partly their upstream vendors or an AT&T conference system), but it's bad enough that we may need to find another telephony solution. Additionally, there was a phone outage quite a while ago, (over a year), but unlike some of our other vendors, OnSIP did a poor job of communicating back with us as to the nature of the outage, steps they were taking to correct, etc. All-things-considered, OnSIP may not be the best solution for a mission-critical enterprise use.
value, features, support
delays in conversations
Yes
Great quality, great service, great value
foundos
We've been using OnSIP across a couple of locations as well as on mobile devices to keep our small business in touch with each other and clients. The service has been reliable, customer service is extremely responsive, knowledgeable and helpful. The pay-for-what-you-use pricing structure is terrific. No need to pay a monthly fee for conference room or reception extensions that rarely get used - they're just included in your monthly fee.
I can't recommend OnSIP highly enough and look forward to implementing OnSIP across our other satellite offices.
Tons of features, very reliable, great customer service, easy to administer, great pricing.
Honestly can't think of any.
Yes
You won't be disappointed!
churchoutlet
I have been using Onsip since 2010 and have been pleased from day one. I would definitely recommend Onsip to anyone considering using VOIP. I switched from a local phone provider and saved anywhere from $250 - $300 from what I had been paying. you won't be disappointed!
Customer service has always gone the extra mile. They really know their stuff
Yes
Awesome so far!
juggler314
We decided to move to a VoIP provider this year to replace our legacy PBX. The change was mostly precipitated by the fact that our employees have been working from home a lot more over the last few years. Being able to take calls anywhere and transfer (while onsite at a client, whatever) is invaluable. In particular this makes it very easy for us to answer critical support calls 24x7 with ease as we can just add whomever is around into the tech support rotation.
OnSip gives us the ability to have an enterprise level PBX for a very low cost. I have already recommended them to several friends that also work in small companies.
Extremely cost effective. Minute billing with unlimited free users is *much* better than paying per month/user for a small company that does not use a lot of minutes but may have need of 10-15 accounts. The service has mostly worked flawlessly the 5 months we have been using it. Customer support has been great.
We have had a few very small outages that cleared up on their own (a few minutes here and there) that have no real explanation. I accept this as part of a cost effective service though.
Yes
caller ID performance sucks
mra
seems impossible to get my outgoing call ID correct: the caller ID string that my customers see when i call them is gravely damaging my business. quite often my calls go unanswered because of the flawed caller ID. those customers that actually pick up remark about the weird caller ID and how they almost didn't pick up the phone.
bad caller ID performance
No
Great for the small office that likes to DIY
alliance-bankcard
Our small business left our analog POTS system for a hosted VoIP when we moved locations primarily to keep our phone numbers. We've never been happier with a phone provider as we are with OnSIP. The boss likes the pay as you go pricing and I like being able to make changes easily using the web interface.
When we first set the system up I had to do some trial and error to get things working just how we wanted, but now if I need to add an employee or change the main greeting I an just get it done instead of having to deal with the old fashion DOS based system we used to have.
Another great bonus is if I know I'm going to be home for the day I can bring my phone home and clients have no idea I'm not at the office when they call.
No 'per seat' pricing. Unlimited users with up to 10 phones per user.
OnSIP's two pricing plans are tailored to different business needs. With the Per Minute Plan, you only pay for a set of popular phone system features and the calls that you make. If you need to add on additional features, you simply pay for them on an a-la-carte basis. It's perfect for any small business that doesn't make many calls and wants to keep their costs low. With the Unlimited Plan, all of your standard area calls and standard features are covered by a low per person per month price.
The Rub
OnSIP provides your business with a Hosted PBX and variety of scalable models, specific to the type of business you run. The Pay As You Go plan includes a basic set of popular phone system features coupled with paying for calls on a per minute basis. The Unlimited Plan offers unlimited standard area calling + unlimited quantities of the included features all for a low per person per month price. Each service can be customized by a variety of pay-as-you-go calling features, like inbound phone numbers, and additional voicemail inboxes.
Bottom Line
When it comes to Business VoIP, OnSIP has two basic VoIP options: Pay As You Go or The Unlimited Plan. With Pay As You Go, you only pay for the features you need and the calls you make. It's perfect for any small business that doesn't make many calls and wants to keep their costs low. The Unlimited Plan option provides each seat with a oice mailbox, auto attendant, ring group, and much more at an affordable price. Both offer free on-net calling and come with an included number of features; check with each plan to see what you get. OnSIP also has Hosted VoIP and SIP Trunking solutions to help you make the most out of your IP PBX.
Awards
You can now include "OnSIP Wins 2019 Excellence in Customer Service Award presented by Business Intelligence Group” and "2017 Silver Stevie® Award in the New Product or Service of the Year - Software - Infrastructure or Platform as a Service (IaaS, PaaS) category in The 15th Annual American Business Awards.” You can also replace "Bronze Steve Award Winner 2015” with "2015 Bronze Stevie® Award for the Customer Service Team of the Year - Computer Software category at The American Business Awards Ceremony."
Our Two Cents
For Business VoIP, OnSIP gives you an affordable pricing structure with clear details as to what you're paying for up front. Their customers rave about the outstanding call quality and timely customer service.
This plan is perfect for businesses who use their phones heavily and have high usage. Great for companies in the insurance, tax consulting, auto, staffing, transportation, and financial service industries.
Key Features
Unlim. standard calling
50+ features included
No contracts
5 person minimum
Notes
5 person minimum. This Plan is available in the following countries :
United States
Plan Pricing & Services1
Regular Price
$18.95
Promo Price
N/A
Price Disclaimer
5 user minimum
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
18.95
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Faxing
No
Plan Pricing Tiers2
Month to Month (per user)
No contract : $18.95 /mo.
Toll Free
Setup
N/A
Monthly
$2.00 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.04 /min.
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Optional Features Pricing
E911
Setup $0.00
Price per Month $0.00
Price per User $1.80
Price per Min. $0.00
Desktop Integration Client
Setup $0.00
Price per Month $0.00
Price per User $0.00 - $14.95
Price per Min. $0.00
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
No
Auto Attendant
Yes
Barge
No
Business SMS
No
Busy Lamp Field
Yes
Call Analytics
Yes
Call Announce
No
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
No
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
Yes
Call Monitoring
No
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
No
Call Recording
Yes
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
Yes
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
No
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
Yes
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
Yes
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
No
Music on Hold
Yes
Redial
No
Ring Groups
Yes
Selective Call Acceptance
No
Selective Call Rejection
No
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
Yes
Telephone Numbers (DIDs)
Yes
Third Party Softphones
Yes
Unified Inbox
No
User Portal
Yes
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
No
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
OnSIP Pay As You Go Plan
Plan Summary
With this plan, you only pay for features and calling as you go. No need to pay for what you don't use! It is the perfect plan for businesses that have low phone usage. On network calling is free, and both inbound and outbound calls are billed at $0.029/min. Inbound toll-free is charged at a rate of $0.039/min. With OnSIP's Pay As You Go plan, you only get a specific number of included features in the required $49.95 features minimum. Add features where needed for a monthly price. Check with the provider for specific numbers as to pricing and included features.
Key Features
Free On Net Calling
Unlimited Extensions
Video Calling
Advanced Call Handling
Notes
Check with OnSIP for included features and add-on features. Free on-network calling. This Plan is available in the following countries :
United States
Plan Pricing & Services1
Regular Price
$49.95
Promo Price
N/A
Price Disclaimer
Price for features minimum. OnSIP requires 5 users minimum.
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
18.95
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
No
Toll Free3
No
Faxing
No
Plan Pricing Tiers2
Month to Month (per user)
No contract : $0.00 / mo. + $0.029 / min.
Toll Free
Setup
N/A
Monthly
N/A
Included Min.
N/A
Add'l Min. Cost
N/A
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Optional Features Pricing
E911
Setup $0.00
Price per Month $0.00
Price per User $1.80
Price per Min. $0.00
Desktop Integration Client
Setup $0.00
Price per Month $0.00
Price per User $0.00 - $14.95
Price per Min. $0.00
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
$0.030
Long Distance
Included
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
$0.029
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
No
Auto Attendant
Yes
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
No
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
Yes
Call Monitoring
No
Call Notifications
Yes
Call Park
No
Call Pass
Yes
Call Queuing
No
Call Recording
Yes
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
No
Caller ID Control
Yes
Click-to-call Me
Yes
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
No
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
No
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
Yes
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
Yes
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
No
Music on Hold
Yes
Redial
No
Ring Groups
Yes
Selective Call Acceptance
No
Selective Call Rejection
No
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
Yes
Telephone Numbers (DIDs)
Yes
Third Party Softphones
Yes
Unified Inbox
No
User Portal
Yes
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
No
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
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