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NiteVoIP Reviews

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
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Lost calls, cutoffs

user_review
2
Average: 2 (1 vote)
5
Average: 5 (1 vote)
2
Average: 2 (1 vote)
5
Average: 5 (1 vote)
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)

Been with Nitevoip for 2 months - still waiting for my old number to be transferred from Sunrocket - I have not been able to get sporatic connectivity problems corrected. Calls go right to Voicemail, Fast busy on out ward calls, and cutoffs. Seems that once they reply to a trouble ticket (usually asking for more information) they just forget about it. On the other hand, I found Sunrocket's service to be excellent - too bad they went out of business.

Price
Trouble resolution and technical support
No

Switched from SunRocket

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

Since SunRocket went out of business, I had to scramble fast for a new voip provider. So I looked around and found a bunch of sparkling reviews and info on nitevoip, I decided to give them a try. Especially since many providers right now are so backed up when I called them, I heard nitevoip got orders done quick. To my pleasant surprise my order was done and shipped in just a couple days and most importantly my SunRocket number just got transferred!! Many of my friends went with other voip carriers and they still are waiting for equipment, not to mention long away from actually switching their phone number over. I'm glad I chose nitevoip and definitely glad I didn't lose my number, I've had it for over 10 years!

Yes

Great service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I've been with NiteVoip a while now and they have been really great from signup til even now. When I first signed up my order was completed within a few days and shipped right out, then when I got it in the mail I just plugged it in and it worked right away. My last voip provider I had to call them when I got the box and have them alter settings which was a real pain. I've called nitevoip a couple times for some help with my router and the technicians there were very helpful in spending the time needed to resolve my issues even though they really aren't supposed to help with a router they didn't make. I didn't get a number switched over, instead I just got a brand new number from them because it comes unlisted for free. I would have liked the ability to choose from some numbers, but NV doesn't allow that. I'm happy with the number I had gotten though. Sound quality I'd say is actually better than my old land-line phone service, and there are so many features offered I don't know what to do with all of them. I still can't believe all of what I am getting for such a low price. Nitevoip is a top-notch internet phone service provider in my opinion and I wouldn't hesitate to recommend trying them out. They have a moneyback guarantee too, so there's little to lose. That was my thought when I signed up, and I've been real happy ever since.

Yes

easy and friendly

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4.6
Average: 4.6 (1 vote)

I originally chose NiteVoip based on my friends recommendations. I contacted their sales staff to test the waters and they were very helpful. They answered all of my questions with detailed responses and their support is located in the USA which makes them very easy to talk to. I wasn't rushed off the phone, they took the time to talk to me about whatever I asked and I felt like they genuinely wanted me to be their customer. I received the voip adapter after only 4 days which I was very happy with and it worked the first time I plugged it in so it was very easy to setup. I was having some audio dropouts last week so I called their support who answered my call in under 3 minutes. I was shocked to be calling technical support and being connected so quickly, but it was a nice surprise. Apparently the the issues I was having were with my Belkin router. They sent me some instructions on settings I could change in my router and once I did that, everything has worked perfectly since. Their price is very competitive and their support staff is very helpful. In the end, I'm happy I signed up and even happier with all the money I save. I even tell other people about my service.

Yes

very happy

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)

I've been with a few voip providers, and I even left nitevoip at one point. But in trying other companies I really like nitevoip the best so I came back. Their customer support is great with very friendly people in the US, they have lots of features, and most importantly the quality of service can't be beat (trust me, I know). I'm very happy with this company and recommend it to all my friends.

Yes

Sooooo happy

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I had nothing but problems, problems, and more problems with voipyourlife.com....so I switched to nitevoip. I started service and was up and running with flying colors. Transferring my number was a breeze, and I haven't even had to use their technical support yet. Why oh why didn't I find this company sooner? It would have saved me a lot of stress!!
Extremely happy, thank you nitevoip!

Yes

Sooooo happy

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I had nothing but problems, problems, and more problems with voipyourlife.com....so I switched to nitevoip. I started service and was up and running with flying colors. Transferring my number was a breeze, and I haven't even had to use their technical support yet. Why oh why didn't I find this company sooner? It would have saved me a lot of stress!!
Extremely happy, thank you nitevoip!

Yes

Sooooo happy

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I had nothing but problems, problems, and more problems with voipyourlife.com....so I switched to nitevoip. I started service and was up and running with flying colors. Transferring my number was a breeze, and I haven't even had to use their technical support yet. Why oh why didn't I find this company sooner? It would have saved me a lot of stress!!
Extremely happy, thank you nitevoip!

Yes

The best voip service I've had

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4.6
Average: 4.6 (1 vote)

I've been with vonage, sunrocket, packet8, voiceral, and have had nothing but problems. Vonage is tanking because they are having legal issues, plus their support is horrible. Sunrocket is a mess and keeps bringing stuff down, even their whole online system you can access. For days they couldn't be reached! While packet8 and voiceral had ok service when they were up, support was poor and the device they gave me was very low quality. They also couldn't transfer my number. When I made the switch to nitevoip they had my number transferred in 1 week no problems, I've submitted a few emails with questions and they were responded to within an hour, and the best thing is that their sound quality blows all companies I've been with out of the water. My ratings given with reasons: (sound quality: 4) because running over the internet sometimes my connection slows down and degrades an audio stream, the highest Id ever give a voip company is 4 (reliability: 4) if my power goes out or my internet is down I have no service so I guess it's not the most reliable out there, more reliable is a land line (customer service: 5) someone I can understand from the US through phone and email responses are super fast (features: 5) more features than most providers, all of them actually work unlike some other companies (price: 5) although nitevoip might be a few dollars more than some others, its also a few dollars less than some, anything a few dollars more or less is a great price when you're talking about any price thats atleast half of what I was paying a land line company (overall: try it and you will be very pleased, I know I am)

Yes

Love the service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4.6
Average: 4.6 (1 vote)

I really like all the featuresthat come free. The customer service is by far the best hands-down that i have dealt with. Very good voice quality and the device they give me is very small, perfect for traveling.

Yes

Pages

NiteVoIP

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2003Year Founded
86%Recommend
23User Reviews

Overall Rating

4.45
4.48
90%
86%
90%
87%
89%

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