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Home > All Providers Reviews > Nexvortex

NexVortex Reviews

nexVortex is a cloud communication services provider that specializes in SIP trunking, hosted voice, and hosted contact center solutions. Founded in 2002, the telecommunications company delivers VoIP solutions to business customers seeking local, long distance, and international telecom service. As a SIP trunking provider, nexVortex provides the technology to allow IP-PBX phone systems to make voice calls over the internet. nexVortex also offers four necessary features for companies that need wholesale SIP trunking solutions: high-quality routing, advanced user portals, real-time billing, and automated provisioning.

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Switch from Broadvox to NexVortex

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

We just switched from Broadvox to NexVortex and overall the sound quality has gone up a lot. We are using 3CX and their tech support was helpful in resolving a mistake I made when provisioning the new provider. So far so good. I wish that they would offer discounted DID's and port fees if you signed a contract, even if it was just for 6 months to a year. Also while the packages are stackable I wish they also had a 3rd level package which reflected a larger discount level. While this is more then we need currently, it would be nice to know that it was there. Overall I am very happy with the swtich!

No line limit. Great price for minutes/packaged.
Wish additional numbers were cheaper
Yes

Re: NexVortex

user_review
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
1.8
Average: 1.8 (1 vote)

As a well respected VoIP implementation company we deal with nearly every SIP trunk provider. I must say that this has been one of our worst experiences in the industry. It is NOT a business critical company to rely on. Single location of servers in a COGENT data center and no backup/redundancy. Your choice.

Nice billing interface
No tech support or customer service to speak of, you leave a voicemail and maybe you get a call back. No week-end support no evening/night support. Very unreliable, down 3 times in a year and twice in 2 weeks (long outages).
No

nexVortex

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Easy setup and good quality. They know asteisk inside/out.
Prices cheaper than others for our configuration

Yes

Pages

NexVortex

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2009Year Founded
69%Recommend
13User Reviews

Overall Rating

3.85
4
83%
72%
80%
70%
80%

Service Locations

    VoIP app

    The Skinny

    nexVortex is a financially stable company, which is a major difference from some other VoIP providers. nexVortex also provides customers with trunk scalability without paying for channels, a national footprint for number access/E911, and flexible billing plans which can save customers 40% to 50% over PRI and analog lines.

    nexVortex's team of channel partners can start you down the path of selling value-added solutions that benefit you and your customers. The nexVortex Channel Program empowers partners with tools and education to help customers use SIP trunking to the fullest. nexVortex service is a win-win for both you and your customer.

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