net2phone is a software and services company that offers cloud-based phone systems and business VoIP service. net2phone solutions come with a full suite of high-quality, low-cost VoIP solutions for business, enterprise, and mobile use. The company services customers in over 160 countries worldwide, bringing cost savings and plug-and-play install to customers who are seeking a better communication system.
Signed up for their fax service. Very helpful in meeting our business
needs.They helped trouble shoot a third party solution which they did not
have to do. I am able to speak to anyone and get a consistent response. This
is hard to find these days.
Helpful. Easy to Reach.
SLOW SLOW SLOW - Net2Phone
I signed a 3 year contract with them two days ago... I still have no number
no user account information, no engineer to provision my phone no nothing.
I contacted the sales guy all he said is he would contact his engineering
team yesterday. You should have to wait days on a new turn up for a voip
phone. I don't know if they have a good network or not but as far as a
relationship goes with them I would stay away. IDT Corporation owns this
Fast to take your credit card and sign their 3 year contract
Failure to deliver any services and poor communication
Definitely top end service. we are happy with customer service and the
overall experience. Best service at very reasonable price.
Corporate Secretary Treasurer
We are a new customer with phones all over the country. Their customer
support walked us thru the set-up - could not have been easier.
Phones are very good quality and audio is perfect.
I would recommend Net2Phone -- Price, Quality and Customer Service top
Even after hours you can talk to someone.
Customer Service is top notch
So Far, Not Too Bad
Our company has been using these phones for about three months. We have not
had any major issues once they were set up.
Reasonable cost and the phones have a lot of specialized features.
Bound to the internet service. Therefore, when internet goes down, so do the
Most of the time the service is working some days the people on the other
side tell me its choppy and i need to call back when i call back sometimes
its much better and other times i give up and i use my cell phone. Don't get
me started on customer service you can be on hold for ever and a lot of times
they don't know answers so there for you get passed around or they say they
will have someone call you back within 24hrs and sometimes they do call
sometimes they don't and i have to call them multiple times . There prices
are great and features there are a lot of them most don;t seem to work on my
phone but that could just be the phone so that i cant say.
That when you call its people you talk to not machines
Phone lines are not always Clean,
Net2phone office is a complete suite of features for a business dealing in
the global marketplace.
The quality of the call is crisp and the features very easy to use.
The free international calling to specific countries is a terrific feature.
Features and call quality.
New Phone System
Our Phone bill was cut almost in half. We have more functions than ever
before and customer service is excellent.
More functions for phones for less money
Made the switch to Net2Phone
We recently just ported our lines from Phone.Com to Net2Phone. The process
to port the lines over was time consuming and seemed to take a long time to
get down, however, I don't believe that was due to Net2Phone. So far, we have
had great service and satisfied with the move. Saving a few bucks a year is
also an extra added bonus.
Review for Net2Phone
I switched to Net2Phone, and it is adequate to meet my business needs. I was
looking for a solution to utilize a web app that would me help manage calls
and messages from my cell phone, versus getting e-mails. Haven't had that
Affordable, and basically plug and play for basic service.
Wish more support for the features that were marketed, such as accepting
calls from cell phone, managing "desk" phone from cell phone, etc...
Established in 1990, net2phone was and still is a VoIP pioneer. net2phone offers both Hosted PBX and SIP Trunking solutions. We have a solution to deliver quality voice and considerable cost savings that will fit the needs of any size business or infrastructure. Our unlimited plans offer domestic and international calling to 23 countries – all included for one low monthly price.Below is a selection of net2phone VoIP offerings:
Business plan description: Unlimited domestic and international calling to 23 countries for $19.99/seat
Three key features:
40+ advanced business features, including Virtual Receptionist, Voicemail-to-Email, Find Me/Follow Me, and Call Queue.
Plug & Play Ready Polycom IP phones
Faxing & Conferencing solutions
All basic info:
net2phone Hosted PBX is a cloud phone solution which can replace legacy phone systems or on-premise PBXs, offering considerable cost savings without the need for expensive and bulky equipment. All of the features and functions of the phone service are completely hosted by net2phone.
SIP plan description: Unlimited SIP Trunking for $14.99/channel or simple and easy pay-as-you-go pricing
Three key features:
International Virtual Numbers (DIDs) from 50+ countries
Certified by Avaya, Cisco, Elastix, & Asterisk and compatible with any IP-enabled PBX or Gateway
Support for both IP Authentication and Username/Password
All basic info:
net2phone SIP Trunking benefits businesses and enterprises who have an on-premise IP-PBX or VoIP supported gateway and are looking to save money on communication and infrastructure costs. By using the existing IP connection, you can merge your data and voice onto one network and save big!
Contact Center VoIP
Business plan description: Aggressive rates on A-Z destinations with simple and easy pay-as-you-go pricing
Three key features:
Unlimited channels and unlimited concurrent calls
Scale capacity up or down as needed – pay only for what you need
Inbound virtual phone number from over 50 countries to support customers in other parts of the world
All basic info:
net2phone’s Contact Center VoIP Solution enables contact centers to take advantage of the operational savings from using VoIP along with the ability to use unlimited channels and scale capacity on a usage-based level – meaning you only pay for the calls you make. Contact center managers can easily manage multiple contact centers and agents with net2phone’s real-time reporting and automated daily CDR reports.
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