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MegaPath Reviews

MegaPath Hosted Voice delivers exceptional functionality and features for today’s demanding business environment. The MegaPath Hosted PBX service delivers powerful calling and mobility features that enable employees and entire organizations to streamline how they communicate, both in and out of the office. Lower costs, improve mobility, and work smarter.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

MegaPath is a Voice over Internet Protocol provider that provides business-oriented voice solutions along with business internet, network & security, and cloud IT solutions for businesses of all sizes in all industries. They provide a single source for all business communication needs so you only receive one bill from one provider with the same quality service throughout. Megapath also has nationwide coverage across all 50 states in the U.S. as well as U.S.-based technical support available 24/7.

Reliable Hosted VoIP

MegaPath provides a Hosted PBX solution that offers customers exceptional features, reliable service, and mobility options to meet the needs of today's demanding business environment. Their enterprise-grade features include anonymous call rejection, call park, call return, call transfer, call waiting, do not disturb, push to talk, voice messaging, and more. They also offer their customers the option to add-on value-added features, too, in order to make for a more collaborative and cohesive calling experience.

Feature-Rich Unified Communications

For a solid Unified Communications (UC) solution that can improve collaboration and increase productivity across your business, MegaPath offers a solution that combines phone, video calling, chat, and online conferencing together in one application that works across all devices. Their UC solution is one of the best ways to foster teamwork in your business, as it makes keeping in touch and working from anywhere possible. With features like presence, instant messaging, video conferencing, screen sharing, and more in their "My Room" space, MegaPath makes connecting and collaborating possible in one simple client.

Write your own review

Making My Business Easier makes Me happy - Megapath

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

Finally, a business telephone solution that is easy to use and is feature rich. I have been thrilled with the service and support through the entire process. The conversion form our old system to Megapath was fast and seamless. Everyone in the office is happy with the quality and features and we could not be happier. Go Megapath!

Staff is easy to work with and does what they say they will do Quality is Great
Yes

High quality service and support

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5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)

We signed up with megapath about 8 months ago. Our sales rep was a nice and sharp fellow named Miguel. We got our phones configured and had our entire system fully functioning in a matter of days. Their support team also helped us set up some great features that we rely on now like forwarding missed calls to our cell phones, and being able to send and receive business calls on our cell phone when we were not at our desks. With many of our employees traveling, this was a highly welcomed feature. I would recommend megapath to companies that really need their communications to work around the clock.

great reliability, easy to set up
Yes

SAVE YOUR MONEY AND SANITY MegaPath

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1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
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Average: 1 (1 vote)
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DO NOT BOTHER WITH THEM SAVE YOUR MONEY AND SANITY
SCREW MEGAPATH
unproffcional over priced and clueless
a compleat joke i would never recomend them to anyone

the equipment makes pretty paperweights
where to start the list,, the gear shows up when it feels like it unprovisioned unconfigured thus the pretty paperweight comment. they dont set up install apointments beforehand . the first moron showed up spent more time on his cell than installing anything left 8 times during the "install" was here for 4 hrs and did nothing he left nothing had been done except the 3 eithernet cables pluged in. he told me to call them and finish the install myself REALLY!!! the adtran edgewater and the phone unconfigured unprovisioned STILL this is going on 2 months after my dsl install at least i have net no thanks to this bunch, they sent a guy again no communication that he was comming till an hr before he showed i called and cancelled becuse i do have a life after all. he showes up anyway and i sent him packing he sat infront of my home for over an hour.
No

Overall great service - Megapath

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

My business has been using MegaPath for several years now for both voice and Internet service. Their Business Ethernet plan for data connectivity, as well as their Hosted Voice plan for voice are the plans we chose for our business that have worked out well. We’ve had a couple minor issues in the past few years but they were able to be resolved fairly quickly by the MegaPath support team. The service has met our expectations thus far.

Yes

Pages

MegaPath

Pleasanton , CA
United States
1996Year Founded
92%Recommend
14User Reviews
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Overall Rating

4.457
4.14
92%
90%
90%
90%
82%

Service Locations

  • United States
VoIP app

The Skinny

MegaPath simplifies vendor management by serving as a single-source provider of hosted voice services, unified communications, internet connectivity, managed networks and security, and cloud IT services for businesses of all sizes. Beyond voice, MegaPath offers:

Internet Connectivity: HiCap, Ethernet, T1, DSL, cable, and wireless – available nationwide.

Cloud IT Services: Cloud Hosting, Data Backup, Hosted Exchange (Email) and SharePoint.

Managed Network & Security: SD-WAN, IPsec VPN, UTM and Managed WiFi

MegaPath Hosted Voice delivers exceptional functionality, reliability, and HD sound quality.

the rub

The Rub

MegaPath offers a number of business communication solutions and products to fit your businesses size as well as your specific industry. For business communication products, MegaPath offers hosted PBX, Unified Communications (UC), integrations, call center, SIP Trunking, and more. Furthermore, if your business needs more than just a voice option, MegaPath offers business internet, network & security options, and cloud IT as well.

MegaPath's VoIP solutions offer users 24/7 customer care availability, feature availability, and also a 30-day satisfaction guarantee.

bottom line image

Bottom Line

With Megapath's business hosted PBX solution, you get the following:

  • Feature-Rich: Over 50 calling and mobility features including voicemail-to-email transcription, conferencing, auto attendant, call recording, and more
  • Enhance collaboration with Unified Communications: Integrate business telephony with instant messaging, presence, one-click conferencing, and screen sharing
  • Application Integration: Unlock click-to-dial capabilities and more in the applications you use every day – from Salesforce to Skype for Business
  • Flexible install options: Choose self-installation or professional installation, both with dedicated account management
  • 100% US-Based Support, 24/7
  • Free Custom User Training
  • Powerful Self-Service Portal
  • HD VoIP Phone Compatible: Switch to an HD voice phone and ditch your old desk phone.
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Awards

Megapath has earned the following awards:

  • Internet Telephony Product of the Year Award for Hosted Voice 2017
  • Internet Telephony Product of the Year Award for Unified Communications 2017
  • Unified Communications Excellence Award for Hosted Voice 2016
  • Unified Communications Product of the Year Award for Hosted Voice 2016
  • Unified Communications Product of the Year Award for Unified Communications 2016
  • Internet Telephony Product of the Year Award for MegaPath One 2016
  • Internet Telephony Hosted VoIP Excellence Award 2016
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Our Two Cents

For a business VoIP designed specifically for your business, MegaPath delivers no contract options at affordable prices for businesses of all sizes and industries. Their VoIP solutions are diverse, ranging from phone service to business internet and even cloud IT and security, ensuring that your business is covered. They offer no minimum for their feature availability, 24/7 customer care, or 30-day satisfaction guarantee.

Plan Info
Plan Name Hosted Employee Local
Plan Summary Full featured Hosted Seat with Unlimited Local calling.
Key Features
  • Over 50 calling features
  • Follow me, find me
  • Simultaneous ring
  • Unlimited transcription
Notes - This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price $19.95
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • $29.95 : $ /mo.
    	
    Toll Free
    Setup N/A
    Monthly $2.95 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.04 /min.
    Faxing
    Setup N/A
    Monthly $0
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring No
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing No
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Hosted Employee National
    Plan Summary Full featured Hosted Seat with Unlimited Local and Nationwide calling.
    Key Features
    • Over 50 calling features
    • Follow me, find me
    • Simultaneous ring
    • Voicemail transcription
    Notes - This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price $24.95
    Promo Price $19.95
    Price Disclaimer Pricing and promotions subject to location, availability and contract terms.
    Setup Fees $0.00
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 19.95 : $ /mo.
    	
    Toll Free
    Setup N/A
    Monthly $2.95 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.04 /min.
    Faxing
    Setup N/A
    Monthly $0
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring No
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing No
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Hosted Employee National with UC
    Plan Summary Full featured UC Enabled Hosted Seat with Unlimited Local and Nationwide calling.
    Key Features
    • Over 50 calling features
    • Follow me, find me
    • Simultaneous ring
    • Video/Audio Conferencing
    Notes - This Plan is available in the following countries :
  • United States
  • Plan Pricing & Services1
    Regular Price $34.95
    Promo Price $29.95
    Price Disclaimer Pricing and promotions subject to location, availability and contract terms.
    Setup Fees $0.00
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 29.95 : $ /mo.
    	
    Toll Free
    Setup N/A
    Monthly $2.95 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.04 /min.
    Faxing
    Setup N/A
    Monthly $0
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now Yes
    Call Monitoring No
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing No
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing Yes
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software Yes
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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