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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
magicJack is an extremely cheap VoIP provider that works by using your existing Internet connection to make and receive calls. magicJack provides a plug-and-play device (like a USB drive) that you can connect to your computer or high-speed modem to start making local and long-distance calls. You can use magicJack for as little as $19.95/year per line.
With the newest magicJack Plus system, you don't have to have your computer on at all times in order to receive a call.
Is magicJack worth it?
We recommend that anyone interested in buying a magicJack read the user reviews here first.
I use Republic Wireless as my cell phone provider which is a wifi phone service. I wanted a regular home phone to chat on as I hate talking on my cell phone and my cell phone reception at home isn't so good. Using Magicjack was suggested and I find it to be perfectly fine. Much better than my other wifi phone set up. No one thinks I'm on some wierd phone. My only issue thus far is not having the names show up on caller Id. I think you do get what you pay for but even if this works for a few months I'll be farther ahead.
I have read all the pros and cons and it seems like people love this or hate it with a passion. Since it started out good and the phone reception and voice quality is great I love it. It works fine just plugged into the wall with no computer on.
the problems I've had was if you lose power in the connection for a brief moment you need to reinstall the set up again. Hasn't been a big problem but a little frustrating. I chatted with online support and found them ok but it was time consuming.
Yes
MagicJack Plus 2014
bobretired
Was looking forward to this low cost alternative to the Vonage system I've used for about 7 or 8 years. The cost of Vonage pushed me away. MagicJack sounded too good to be 1.
Received the MagicJack packet about 5 days after ordering. The only instructions are printed on the inside flap of the package. Shows two alternate installation processes - one for router only (no computer) and a second for computer use.
After many attempts of following the details step-by-step, it wouldn't work. Finally decided to attempt to connect to the computer to see if that would work. After attempting to go through the 'Register Your MagicJack' process 4 times, I went to the live chat site for help. First thing they did is email me a MagicJack update. It took them 3 attempts and over an hour to get the registration process completed. At that point, the MagicJack worked on the computer. The tech told me it was now ready to plug directly into the router so it would work as advertised without the computer.
I tried the system on 3 different routers - it never would work - I got a continuous dial tone, the system wouldn't dial out.
I re-connected to the computer and went back to the chat room. Over a 3 day period, and a total of 7+ hours of attempts; AND after talking to at least 12 of the 'Top 10 technical support specialists' I was transferred to - they never could get it to work. They even attempted to talk me through router setting changes.
I got disconnected twice - due to their instructions to unplug the router - which disconnected the computer connection and cut them off. When connecting back, I had to start over each time - with a rookie tech agent, starting over with the explanation (they had no record/tracking of my prior calls), eventually getting escalated again to one o their 'Top 10 technical support specialists'. They were never able to resolve the problem.
But, I decided to keep the system and use it through my computer. After 2 weeks, it would no longer work on my computer. Today I contacted the chat room again. First thing they did is send another MagicJack update. This fixed the problem on my computer. I explained my dis-satisfaction with the entire MagicJack experience, telling the agent about the failure to work on a router as promised.
Today's agent asked me if I had an iPhone (I do), and suggested that I use the power plug/adapter that I use to charge my phone; hook the MagicJack to that adapter, then try connecting to the router. I followed the steps, using my iPhone adapter, and the system worked.
The tech agent said the problem was the MagicJack provided adapter. I asked if they could ship me a new/working adapter. Here's where I really got 'hacked' with MagicJack.
They will NOT send a new adapter until I return the defective one, at my expense. Then, they will ship me a new one. The tech agent strongly suggested that it would be best if I just purchase one myself from a local store.
The system is horribly pathetic, the company's policy for providing a replacement for defective parts is unbelievable, and although the customer service techs made every attempt to assist - the chat process is long and cumbersome - especially when getting cut off and having to start over. And, it took over 4 weeks for them to suggest that the problem was with the power adapter.
DON'T WAST YOUR TIME AND MONEY ON MAGICJACK!!
Price is good. Product works ok when connected to the computer.
Pathetic Customer Support. Can only get support through online chat. Sound/voice quality is horrible. Registration process is lousy - appears simple in instructions, but many missing steps.
No
Would not recommend MagicJack to someone I don't like
cardsin7
Not much else to say other than the service stinks. One would hope that you get what you pay for but that would all be too easy.
Price until you use it
Realizing you just wasted your money as the quality stinks
No
MagicJAck - Horrible Service and Equipment or Support
fofo2013
I had to buy four magic jacks in the last year or so just because I would not get support for defective AC Adaptors. C.S. manager did not have any customer service skills and did not care or appreciate the urgency to restore phone/fax line. Three AC Adaptors went bad, two of them within first two months and again no help or support from C.S. or tech support. That is why I am taking the time to point this out as it is clear to me that there is an issue with MagicJack wall AC Adaptors but MagicJack would not acknowledge it and will force you or suggest that you will need to buy a new one. They do not even offer AC Adaptors only. Add lack of professionalism from C.S.
Cheap but you get what you paid for
No Customer service, no reliability as far as equipment, repeated issues with AC Adapter and no support of help from provider as it is not included in any warranty or insurance. Have to buy a whole new unit. Customer service was very rude and not understanding the urgency to get new AC Adaptor that went bad for a two month old magicjack and do not care that this is being used for business and do not care.
No
buyer beware of magicJack
dontlikemj
quite the scam! first off, we purchased magicjack with the assumption that it was $30 for life, after paying over $100 for our hardware, port in fee and the first year we were very unhappy with the quality and the fact that we could not even call forward our line as it stated it could (apparently they disabled this feature). After requesting to port back our number we had to pay another $50 for an additional year fee as well as a $30 port out fee!!! as a business customer and having dealt with many other providers, MagicJack tops them off for the worst in every category. VERY DISAPPOINTED TO SAY THE LEAST!!!!!!!!!!!!!!!!!!!!!!!
none
bad customer service, bad quality, no features, many hidden fees
No
magicJack - ABSOLUTE JUNK!
JMCCAR7117
Buyer Beware. MagicJack does not always work and they WILL NOT give you a refund. Poor call quality. Customer service sucks bad!
They cite the terms when denying a refund. I cited the term that they agreed to provide me a working phone service.
NONO
Buyer Beware. MagicJack does not always work and they WILL NOT give you a refund. Poor call quality. Customer service sucks bad!
No
MagicJack - Blocking Numbers
crajax
MagicJack...approach with caution.
I bought a magicjack back in 2010 just to use as a second line, as I work from home a couple days a week, and don't want to tie up the home phone line. I did not, and will not, give up my POTS service, the magicjack was purely supplemental.
For a while it worked OK - I could live with the sometimes mediocre sound quality, with some 1800 and 1866 numbers being blocked (incl CRA at one point - not good in tax season), and the occassional (probably weekly) going offline as it's just a second line for me. you get what you pay for.
The deal breaker was in 2012 when they started blocking local conference line numbers that I dial into for work (Verizon and Bell conference services) - instead of connecting me, it would instead play an ad telling me I should use the magicjack conference service to "host my conference call" uhmmmm, yeah. that's all well and all, but I'm trying to connect to OTHER peoples conference calls. The workaround, until recently, was to use the toll free numbers that most (but not all) conferences have.
but recently, even the toll free numbers for conference lines haven't been connecting. I just get silence then the dial tone.
That's it for me. I bought 5 years service, I've used 3. I'm ditching the remaining two and cutting my losses. also the prices - my Canadian number has to be renewed yearly, $10, plus the service itself is $30, so $40 a year (3.33/month). Still cheap, but not such a deal if it doesn't work, which for my needs, it does not.
I've since bought a real ATA (Cisco SPA112 device for $38) and signed up for voip.ms; for my needs, it's, a whole lot more reliable, better sound quality, and best of all, no blocked numbers...least none I've found yet; and prices (for my needs) are on par with magicjack. voip.ms isn't quite plug and play, but its not complicated either.
Cheap is what you pay...
Cheap is what you get - Many numbers are blocked, mediocre sound quality, prone to go offline
No
magicJack not in Canada, 0 advertising on package...
barnaclesailor
Everything, customer service is horrible ! they don't care if you are unhappy, their mission appears to be to just repeat the same BS over and over while not listening and then just cut you off, don't waste your money on this thing.
low price...
Although the Canadian packaging ( French / English ) clearly states you can move you existing Phone numberto the Majic jack, you will find once you have ste up the majic jack, created an account and try it will not happen. Contacting majic support gets you the real story, the do not have permission in Canada anywhere to port existing numbers. They are seeling this thing 0ly advertised that you can do this, Stay away.....
No
Problem with 2nd unit - Horrible Customer Support at MajicJack
rmoshiri
MajocJack has horrible Customer Service. Can't talk to a person. Can not escalate to a more competent person. When they make a mistake (e.g. disabling the wrong unit when replacing it under warranty) and REFUSE to correct their mistake.
Please wait for a site operator to respond.
You are now chatting with 'April'
Your Issue ID for this chat is LTK11153014579864X
April: Hello, how may I help you?
RAMIN: I need to talk to a manager. Last customer support hanged up on me, without my permission.
April: One moment please...
April: I am transferring you to one of our top 10% agents as rated by our customers. Please hold while I transfer you.
RAMIN: I have 2 units that I have paid for and are active online.
RAMIN: One is working, but the 2nd one is deactivated.
April: Okay
April: One moment please...
RAMIN: I started with 2 units in 2011. One that was still active went bad in AUG 2013.
April: I am transferring you to one of our top 10% agents as rated by our customers. Please hold while I transfer you.
Please wait while I transfer the chat to the best suited site operator.
You are now chatting with 'Ermin'
Your Issue ID for this chat is LTK11153014579864X
RAMIN: I renewed the 2nd unit immediately to get service, and got a replacement for the 2nd one.
Ermin: Welcome to the higher level of support! This is Ermin and I will be assisting you today..
RAMIN: Please read the summary above.
Ermin: Let me read your chat with your previous operator so that I can assist you right away.Thank you..
RAMIN: My order from 2011: Order No.: TS14828895 Reference ID: 32136168
Ermin: Thank you for that Ramin... please hold as I will read your previous chats
Ermin: Thanks
RAMIN: 1 ADDLMJPLUS6995R Additional magicJack PLUS with FREE Rush Shipping 69.95 69.95 12/19/2011
RAMIN: 1 MJPLUS6995-E magicJack PLUS/EasyPay 30 Day Money Back Guarantee 69.95 69.95 12/19/2011
RAMIN: Here is my 2013 order to keep having 2 ACTIVE units. One was to replace the one that went bad:
RAMIN: TS32356552 $11.80 $0.00 08/30/2013 Shipped on 09/03/2013 USPS 9400110201258007793582
Ermin: just to clarify , on few things here, you already have the replacement of your plus device right?
RAMIN: TS32355909 $107.53 $0.00 08/30/2013 Completed on 08/30/2013
RAMIN: The replacement unit is on my router. You can call it at 619-656-4430
RAMIN: The 2011 unit that is still good and renewed for $107, is on my laptop.
RAMIN: The one from 2011 that must still wor: S/N 11310201830161 USBSTOR\CDROM&VEN_YMAXCORP&PROD_MAGICJACKPLUS_CD&REV_3
RAMIN: Someone in your organization deactivated this remaining good unit form 2011.
RAMIN: Please maker sure the is active: S/N 11310201830161 USBSTOR\CDROM&VEN_YMAXCORP&PROD_MAGICJACKPLUS_CD&REV_3
Ermin: Thank you for that information Ramin..
Ermin: Checking on your account , you have 2 devices that is still active,, the device named : RAMIN’S LAPTOP-5937 that is good until 08/30/2018 and this is the replacement device that has been sent to you.. and the other device named HOME which is still good until 12/23/2017
RAMIN: I renamed the units on my online account to be more descriptive.
RAMIN: "2011 UNIT 2" magicJack PLUS Renews 12/23/2017 (619) 656-4430 "2013 UNIT 1 REPLACEMENT" magicJack PLUS Renews 08/30/2018 (619) 656-4430 U.S. Phone Number - Transfer In Renews 12/24/2013
Ermin: The replacement device is the replacement of the device with the serial number A11310010252E9 which is I believe you and the other operator check when the device is plugged to your computer,.
RAMIN: NO. S/N 11310201830161 USBSTOR\CDROM&VEN_YMAXCORP&PROD_MAGICJACKPLUS_CD&REV_3 is the good device that the operator renewed for $107 (TS32355909).
Ermin: I am looking into this. It may take a while. Please bear with me.
RAMIN: This is the remaining good unit from 2011. USBSTOR\CDROM&VEN_YMAXCORP&PROD_MAGICJACKPLUS_CD&REV_3.00\7&18D7AA31&0&A11310010252E9&0
Ermin: Okay,,and this is the device with you now right?
RAMIN: Yes. It is on my laptop, and I am copying the info from the Device manager.
Ermin: okay.. great.. thanks
Ermin: Checking it here, this device with the serial number A11310010252E9 is the device that is already deactivated this is because you replace this device when you register the replacement device .. and this method will transfer the remaining years from this device to the new replacement device.. that is why you have this device deactivated
RAMIN: To avoid future confusion, I just unplugged my other (working) unit from 2011 that was renewed in AUG 2013.
RAMIN: Got its S/N and have added the S/N info to the Device Names online.
RAMIN: "2011 UNIT 2 (11310201830161)" magicJack PLUS Renews 12/23/2017 "2013 UNIT 1 (11310203600999)" magicJack PLUS Renews 08/30/2018
Ermin: how many devices you have there?
RAMIN: I have 2 devices. 11310201830161 from 2011. 11310203600999 is replacement for the 2nd unit from 2011 that failed in AUGF 2013.
RAMIN: As I said: My order from 2011: Order No.: TS14828895 Reference ID: 32136168
RAMIN: 1 ADDLMJPLUS6995R Additional magicJack PLUS with FREE Rush Shipping 69.95 69.95 12/19/2011
Ermin: Yes Ramin..I hear you with this.
RAMIN: 1 MJPLUS6995-E magicJack PLUS/EasyPay 30 Day Money Back Guarantee 69.95 69.95 12/19/2011
Ermin: One moment please...
RAMIN: Please hurry. I have been with your customer support since 6 AM.
Ermin: I do understand that.. Looking into this Ramin..
Ermin: please hold.. thanks
Ermin: You have replace the magicjack device named RAMIN’S LAPTOP-5937-1768,Right?
RAMIN: I have them renamed. I don't remember which on this applies to.
RAMIN: "2011 UNIT 2 (11310201830161)" is the 2nd unit from 2011 that I renewed. (TS32355909 $107.53 $0.00 08/30/2013 Completed on 08/30/2013)
Ermin: Yes,that is correct that magicjack plus has a 5 year plan with the number (619) 656-4430]'
RAMIN: "2013 UNIT 1 (11310203600999)" is the replacement for Unit #1 from 2011 that was always on and finally failed. (TS32356552 $11.80 $0.00 08/30/2013 Shipped on 09/03/2013 USPS 9400110201258007793582)
Ermin: That is not correct
RAMIN: What is not correct?
Ermin: The 2013 UNIT 1 (11310203600999) is the replacement of RAMIN’S LAPTOP-5937-1768
RAMIN: OK. whatever you call it. Check onlen, I have changed the Device Names to include S/N info.
Ermin: I have all the records here RAmin
RAMIN: Your organization problem is that you go by names that can be changed, not S/N.
RAMIN: Whatever?
RAMIN: I have paid for and have 2 units active online.
RAMIN: 11310201830161 & 11310203600999.
Ermin: Yes,you have two active magicjack plus.
Ermin: By the way,that is not the serial number
Ermin: Your magicjack plus name 2013 UNIT 1 (11310203600999) has the serial number A113100F008D11
RAMIN: 11310201830161 is connected to may laptop right now and is not active. please correct your record.
Ermin: And the other one is 2011 UNIT 2 (11310201830161) with the serial number A1131002017A8C
RAMIN: USBSTOR\CDROM&VEN_YMAXCORP&PROD_MAGICJACKPLUS_CD&REV_3.00\7&18D7AA31&0&A11310010252E9&0
RAMIN: These are my 2 good working units.
Ermin: A11310010252E9 is the serial number of RAMIN’S LAPTOP-5937-1768
RAMIN: OK whatever you want to call it. Is it active?
Ermin: A11310010252E9 is already deactivated since you have transferred the service tto 2013 UNIT 1 (11310203600999) as a repalcement magicjack device
Ermin: A11310010252E9 is already deactivated
RAMIN: OK! No problem. Did I ever asked for this one to be active?
RAMIN: My good unit from 2011 is A11310201830161
RAMIN: You must have A11310201830161 tied to RAMIN’S LAPTOP-5937-1768
Ermin: Where did you get this serial number A11310201830161 ?
RAMIN: I am reading it from the back of "the" unit right here!
RAMIN: You don;t read my messages.
RAMIN: I amrepeating.
RAMIN: "2011 UNIT 2 (11310201830161)" is the 2nd unit from 2011 that I renewed. (TS32355909 $107.53 $0.00 08/30/2013 Completed on 08/30/2013)
RAMIN: "2013 UNIT 1 (11310203600999)" is the replacement for Unit #1 from 2011 that was always on and finally failed. (TS32356552 $11.80 $0.00 08/30/2013 Shipped on 09/03/2013 USPS 9400110201258007793582)
Ermin: You don't need to repeat everything
RAMIN: Well you did nlot read it the 1st time. Otherwise you would not have said "Where did you get this serial number A11310201830161 ?"
Ermin: That serial number is not associated with any of your magicjack device.We are the only one who can see the serial number of your magicjack device.
RAMIN: Please correct your configuration and use A11310201830161 instead of A11310010252E9
Ermin: The only problem here you have transferred the service of RAMIN’S LAPTOP-5937-1768 incorrectly
RAMIN: No. I am the only one who has the actual device in my hand and am reading the # from it.
RAMIN: You can not see my "physical" (real) device.
RAMIN: Yes, exactly. You transferred the wrong S/N to RAMIN’S LAPTOP-5937-1768.
Ermin: Well,it's up to you but I have all the records here Ramin and this issue is very understandable if you will just listen
RAMIN: Please just use 11310201830161 instead.
Ermin: You are the one who registered that replacement magicjack device and you are the one who transfer the service.
RAMIN: No, I can not configure your system configuration.
RAMIN: As a help desk, please make this correction.
RAMIN: Please just use 11310201830161 for RAMIN’S LAPTOP-5937-1768
RAMIN: Please forward me to the next level support that can make this correction.
Ermin: Unfortunately,there's nothing we can do about it since the service was already applied .
RAMIN: You have applied the service incorrectly. Then, please refund $107 and cancel transaction: TS32355909 $107.53 $0.00 08/30/2013 Completed on 08/30/2013
Ermin: Again you are the one who did the registration ..
RAMIN: Please cancel TS32355909 $107.53 $0.00 08/30/2013 Completed on 08/30/2013 as you have applied it incorrectly.
Ermin: You are the one who replaced that magicjack device Ramin ,
RAMIN: Please cancel TS32355909 $107.53 $0.00 08/30/2013 Completed on 08/30/2013
Ermin: One moment please...
RAMIN: I will contact the Credit Card company and cancel it, using these call logs.
RAMIN: I will also post these logs on Yelp.
Ermin: Okay.we can process a refund for you Ramin
RAMIN: Please process a refund now and give me a Conformation #.
Ermin: Please give me the following for Verification purposes:
Ermin: 1. Full Name
Ermin: 2. Email address
Ermin: 3. Physical address registered with magicJack
RAMIN: RAMIN. [email protected] 398 CANYON RIDGE DR, BONITA, CA 91902
Ermin: THanks
Ermin: I will forward this issue now to our billing department for them to immediately process the refund for your card.We typically process the refund within 2-3 business days.But it will also depend on your bank's policy when they will release the money back on your card.
RAMIN: Is there a confirmation #?
Ermin: I cannot promise that you will be contacted, because normally the change will automatically happen, but I will include in my report that you wish to be contacted
RAMIN: Is there Reference # in case your cancellation does not go through?
Ermin: You can save this ticket ID LTK11153014579864X
RAMIN: OK. Have you already sent this to the billing for cancellation? I rather stay online until you have done that.
Ermin: Please read my response
RAMIN: What?
Ermin: I will forward this issue now to our billing department for them to immediately process the refund for your card.We typically process the refund within 2-3 business days.But it will also depend on your bank's policy when they will release the money back on your card.
Ermin: Alright?
RAMIN: Can you forward it while I am online?
RAMIN: You said "will". I rather you reply saying you just "did" forward it to billing.
RAMIN: I will wait.
Ermin: You know what is the problem here?
RAMIN: Yes. Majic Jack made a configuration error and can not fix it. You should be using S/N and not device names that an be changed.
Ermin: No,it's you who can't understand and not willing to cooperate
RAMIN: I am worried that it will not be done.
RAMIN: I will post this to Yelp and also follow up with customer support.
RAMIN: Please forward me to a manegr.
RAMIN: All I am asking is that you please forward to billing while I am waiting. Just to make sure it is done.'
Ermin: You are talking to a Manager Ramin
RAMIN: Can you please send this cancellation to billing before we end the chat.
Ermin: As I have mentioned above the refund will be process within 2-3 business days..Do you understand what I am trying to say?
RAMIN: I understand it takes 2 to 3 days to "complete". Have you initiated the process already?
Ermin: I have already sent a report Ramin to the billing department
Ermin: And they will be the one to care of this.Okay?
RAMIN: Great. That is all that I was asking.
RAMIN: Thanks.
RAMIN: goodbye.
Great price. Voice quality is good.
Extremely poor technical support. Good service while it is working, but a big pain solving service issues once you go down. NOT good to have 2 units under same account as they manage using Device NAME which can be edited instead of Device Serial Number.
Yes
Majic Jack Charge for porting out number if you switch from MJ to another service
nomoremagicjack4me
My Magic Jack Plus finally died after about a year and a half (I think) so I decided to switch to Basic Talk since I wasn't happy with Magic Jack anyway. I kept my old phone number when I got the Magic Jack Plus, so I wanted it ported over to the Basic Talk when I switched services. I don't know how much work it is to port out a number but I thought being charged $32.34 for it was quite a bit too much. That's just another reason why I wouldn't recommend a Magic Jack to anyone.
Less expensive than my previous phone company
Not reliable, dropped calls, went out a lot and finally died.
A magicJack is a small device that allows you to make Internet phone calls for cheap prices.
As of 2016, magicJack Express costs $39.95 plus shipping and handling. You get 3 months of free unlimited calling to the United States, Canada, Puerto Rico, and the US Virgin Islands. Additional years cost $35.
How does magicJack work?
One of magicJack's top selling points is its ease of installation.
Plug your phone into the magicJack
Plug the magicJack into your computer
Start making calls
Is there a special magicJack phone?
Nope! The magicJack device is what's known in the industry as an analog telephone adapter (ATA). You won't need a special phone in order to use magicJack.
What do you think of magicJack?
Many users have had a variety of issues with magicJack (as evidenced by the reviews). However, here are a couple of advantages of magicJack:
1. Lowest Monthly Rates
Setting aside the fact that the first 6 months of phone service with magicJack are absolutely free, monthly rates are available for as little as $3.00 per month. Prices like that are extremely hard to complain about, and even some of our most scathing magicJack reviews still rate magicJack with 5 stars in the price category.
2. Cheap Equipment
Any way you slice it, $39.95 is a great price to pay for the complete setup of a VoIP phone service that uses your existing phones. Other VoIP companies require specialized IP phones that can cost over $100, and an ATA adapter alone is often more than $50.
Even if the device runs into a problem and needs to be replaced, the low cost takes most of the sting out of a new purchase. In fact, with the money you'll save with magicJack's low monthly rate, the device practically pays for itself.
3. Easy to Use
MagicJack is designed for people who have never heard of VoIP in the first place, and want a simple plug-and-play device that works right away. That's exactly what magicJack offers, and the new magicJack PLUS offers even more options. The old device required a constant connection to a computer to work, but the new one only needs to do so once to register. After that, just plug it into the wall and feel free to shut the computer off. The video below outlines how to use magicJack without a computer.
Previously the magicJack software was been reported by some as very difficult to remove. MagicJack software now comes with an easier to access uninstall option, so this point is no longer valid.
MagicJack Customer Service
Unfortunately, magicJack does not have a customer service hotline. That means that the only way to resolve a service issue is through a high-traffic chat room, which occasionally has a slow response time as a result. Fortunately, the device is easy to install, so you'll likely never need the support. If you run into trouble, our best advice is to be patient with the chat, and see if the issue lies with your router configuration or Internet speed in the meantime.
If everything checks out and the chat system seems frustrating, just try doing something else for a while and wait for the chat system to get back to you. You can watch one of the many fan-made YouTube videos for magicJack support, try one of the links below to see if your issue is answered there, or even take care of checking your email while you wait. Sometimes, the best option is to simply wait a few hours for the peak traffic to die down, so that the support team has more time to dedicate to your needs. Either way, spending an hour or two researching and fixing any issues with the magicJack adapter is definitely worth the amount of money that you're saving with .
Third-party magicJack Support
There are also some helpful blogs out there on the web that cover how to use magicJack if you still encounter trouble.
Overall Analysis
In the end, and despite the issues that customers raise about magicJack service, we feel that magicJack offers a very low priced Residential VoIP service, especially for someone new to VoIP. However, there are a lot of negative customer reviews you should take into consideration. The extremely low monthly rate for unlimited phone calls is impossible to ignore, and the ease of installation further makes the case that magicJack's barebones VoIP service is one of the best in the industry.!
Don't take our word for it. We've got over 100 magicJack reviews for real magicJack customers. See what magicJack users have to say.
If you have used magicJack, here's you should do: Write a review. We could use your voice on our website.
Have something to say? Leave a comment about magicJack.
Have you used magicJack's service? Write a review. You can help other prospective customers make a good decision.
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