close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

Lingo Reviews

Lingo is a residential VoIP provider that offers home phone plans for nationwide and international calling. Lingo plans come with a number of included features, free calling to other Lingo subscribers, and even the option to keep your existing number. With Lingo, customers can make calls using their existing high-speed Internet connections to receive clear, reliable phone service. Lingo also offers customers the option to sign up for a long-term contract for bigger savings.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

It's a complete trap

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)

I was a Vonage customer. Nothing to complain about them only that I paid some fees to disconnect from them. I went to Lingo because of the so called "free" service with W.Europe. But it was not completely free I discovered later because calls on cell phones will cost you more than calling directly from a Verizon plan. Anyway after not being able to transfer my old number I accepted a new number so I kept moving on and paying something like 60 a month. I needed to call overseas so I thought to myself it is better then using International Calling Cards, which by the way force you to consume all the card in one shot, otherwise they eat your minutes till the card gets worthless. But then on the last two months with LINGO I started to get bills of $120. Unbelievable but 1. At this point, the logic of "better than using Calling Cards" fell apart here. Meanwhile I found out that in NY Optimum Online was offering 500 free minutes with any country in the world (now they reduced it to 250) , INCLUDING calls to CELL PHONES overseas. And all of that for 20 bucks. I immediately jumped to Optimum Voice and save myself some money and headaches. Lingo is not a US based company. I told them to look for business in some other parts of the world and forget US with those bills. They are some kind of international scam company that have good trapping marketing and offer you the worst service I ever seen. Try them if you want to prove it on your wallet and let me know if I am wrong. Even today 1 year from my run away from them they still bomb me with junk emails with trapping offers. Btw I did not pay any disconnection fee because, as a sleeping idiot I was their customer for more than one year. They did not asked me to return their phone adapter as well. I guess I have paid that multiple times for them not to care.

No

Stay away from Lingo

user_review
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
2.4
Average: 2.4 (1 vote)

Lingo has been regularly hiking their prices over time to a point where they are not completely off compared to sunrocket or packet8. Customer service is one of the worst in the world, never returns emails and if you try to call them, you can wait up to an hour.
The service is average, sound quality definitely worst than sunrocket.
I am so excited to switch to another provider

No

Not too bad for new technology

user_review
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
3.2
Average: 3.2 (1 vote)

I've had Lingo for quite some time now (over a year) and my wife uses it for calling her best friend overseas to Spain. She does occassionally has echo and other technical glitches, but overall, the cost savings we're getting by using Lingo is tremendous. Oh don't get me wrong, they are not prefect. Their customer service still leaves a lot to be desired, but then again - if I never have to call them - so much the better. If I do find a better deal, I just might switch, but not for now. [Colorado]

No

Lingo is unreliable

user_review
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)

my phone would cut out on every phonecall and lingo would stop working everyother day. It would show a lot of the numbers i called either diconnected or not in service. BEWARE OF LINGO!!!!!!

No

Lingo Sucks!!!

user_review
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
5
Average: 5 (1 vote)
1
Average: 1 (1 vote)
2.2
Average: 2.2 (1 vote)

Ok I only had Lingo for 3 days it really sucks.
1. The router they send you only supports 6 megs downstream speeds.
so if you have faster speed you outa luck.
2. The router kept resetting and I was getting dropped calls.
3. The sound was poor. My cell phone sounded better.
Buyer Beware!!!

No

A horrible Experience- Save Yourself

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)

Have you ever given your credit card to a company who provides you an inferior service, possibly a scam, and then continues to charge your credit card for months after you try to cancel? Lingo was one of those companies for me. Try calling their support line before you purchase. You will hear three things...
1. Extensive on hold music (it can cost you over an hour to have a simple question answered by an representative from India who you can hardly comprehend.
2. The call quality you will experience if you get their service. The representatives ask you for your phone number you are disconnected.
3. A disjointed company- You might spend 1 hour on hold for them to tell you that you need to call another number. You then might spend 45 minutes on hold for them to tell you that they can not help you.
Please save yourself a lot of frustration and go with another VOIP company. I just switched to Verizon's Voicewing. That service is far from perfect, but it's miles above lingo.

No

ISP spped must be 1 meg or higher

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4.4
Average: 4.4 (1 vote)

I have been useing Lingo for over 3 years now. It works great on cable 3megs or better. I downgraded my Cable speed once during this time and what a mistake. You must have a 1 1.5 per sec or higher isp speeds to get the great voip experience they advertise on there site. PHone and fax work great. Customer service helpful the few time I have called them. I recommend this service to all I know useing a cable connection oc 1me and above. Carlin

Yes

Not to bright ?

user_review
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
2.2
Average: 2.2 (1 vote)

Had service for 6+ months. worked ok in the pacific northwest (360) area code.
But, no Hawaii (808) telephone numbers ?
THEY PUT THEIR RESOURCES INTO BILLING / COLLECTING / ACCOUNTING
VERY BAD CUSTOMER SERVICE !!
COULD NOT MAKE OUTGOING CALLS FOR SERVERAL MONTHS BEFORE I CANCELLED (WHICH THEY MAKE EXTREMELY HARD TO DO !)
THEN, SUBJECTED TO ABUSE, WHILE TRYING TO CLEAN UP THE ACCOUNT !!
AFTER LOTS OF EFFORT (EMAILS, CALLS & MESSAGES), TRYING TO TALK TO MAYBE A SUPERVISOR, OR SOMEBODY WITH A BRAIN, THEY STILL FELL I OWE THEM FOR (2) MONTHS FOR PROVIDING SERVICE THAT DIDN'T WORK !!
IDIOTS !

No

Lousy customer service

user_review
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
2.8
Average: 2.8 (1 vote)

We went through HELL trying to get Lingo to stop our service and stop charging our credit card. We finally had a form letter we would send our credit card issuer (American Express) each month, explaining our repeated calls to Lingo for disconnection and their continued billing.
It was a nightmare, one that was FINALLY resolved by US calling Lingo's corporate offices (primustel) and asking to speak to the CEO. We finally found SOMEONE willing to fix the problem, sort of a high-level customer support troubleshooter that is trained to resolve problems whatever it takes.
If it helps people, here's the corporate office information:
PRIMUS HEADQUARTERS
7901 JONES BRANCH DRIVE, SUITE 900 • MCLEAN, VA 22102 • 703.902.2800

No

Lingo is horrible, do not sign up please

user_review
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
1.8
Average: 1.8 (1 vote)

I was with Lingo for over a year and when they could not charge my card they suspended my account. They then charged me for another month and claimed it was in the contract. While holding the customer service agent on the phone I went through the contract and it never said anything of the sort. Lingo lies and the customer service agents repeat the same things over and over to make you think it is 1-- it is not. After I proved the lady wrong she hung up the phone on me and to this day I have not got the charges removed from my account. To be honest I can not say its worth your time to argue with these people over $33, you will be on hold for hours and the people you talk to have no power to change anything. The best thing to do is never sign up, I would love to tell you justice will prevail but it probably will not. If people stop signing up and the people who are upset cancel we will drive them out of business. For ever person who writes there are probably 10 who feel the same way and will not write. DO NOT GIVE THIS COMPANY A TRY. AT &T says every 11 seconds someone switches back to them will chances are they are from Lingo. Lingo alone has set back voip service years, what could have been great is now considered a place for cheats. Lingo is so horrible they will make you not want to try any internet phone service. The best thing to do is never start with Lingo and let them run off the few customers they have left because without a doubt they most surely will.

No

Pages

Lingo

McLean , VA
United States
2004Year Founded
17%Recommend
99User Reviews
Get Quote

Overall Rating

2.303
2.76
45%
43%
55%
30%
55%

Service Locations

  • United States

Recent Reviews

fluentstream technologies logo
5
FluentStream Technologies

Our needs weren't particularly easy. Two small companies at one location operating separately and answering the phones with 2 business names (with...

October 8th, 2018 - KFADV
nextiva logo
5
Nextiva

From the first contact with Nextiva you’ll be impressed. They are professionals through and through. They’ve made it easy for us to get online with...

October 5th, 2018 - Ousba1968

Most Recent Blog Posts

disaster recovery concept
Q&A with TCN: Disaster Recovery in the Contact Cent...

According to the National Hurricane Center, the Atlantic hurricane season occurs on June 1st until November 30th; while the Eastern Pacific hurricane season is from May 15th and ends November 30th....

Oct 13, 2018
counterpath bria teams multiple devices
CounterPath Unveils New Team Collaboration Offering for...

The emerging technologies that have made their way into the world of business have simplified and streamlined the process of communications for organizations both internally and externally. From...

Oct 10, 2018