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Lingo Reviews

Lingo is a residential VoIP provider that offers home phone plans for nationwide and international calling. Lingo plans come with a number of included features, free calling to other Lingo subscribers, and even the option to keep your existing number. With Lingo, customers can make calls using their existing high-speed Internet connections to receive clear, reliable phone service. Lingo also offers customers the option to sign up for a long-term contract for bigger savings.

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Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

When the system is down, it is down

user_review
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
1
Average: 1 (1 vote)
5
Average: 5 (1 vote)
2
Average: 2 (1 vote)
3.2
Average: 3.2 (1 vote)

The VOIP stopped working ! One cannot use the phone to call if the voip phone is the only one, then the internet access is also blocked, then you go to the local store, to find out there is 30 minutes waiting time (but in reality it is more 40 minutes as they pick up the phone and let it stand for some time, I guess to keep the phone stats down) after which someone takes a message saying you will be called back, which they never did (in my case), I did write and again no answer. It has been a week that I am unreachable. I am fed up. I am OUT of Voip. The system is not ready yet.

No

a

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4.2
Average: 4.2 (1 vote)

I own a business and was looking for VOIP that allowed me to set call forwarding schedules to my cell phone during customer support hours, plus I was looking for an inexpensive toll free solution. Lingo provides me with both features. At first the Lingo website assigned me primary and toll free numbers that were alrady taken, I called customer support and they were able to get me new numbers and even called me a couple weeks later to verify the Toll Free number was working properly. I signup through www.voip-rebates.com which saved me additional $20.

Yes

lingo vs vontage

user_review
2
Average: 2 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
1
Average: 1 (1 vote)
2.8
Average: 2.8 (1 vote)

I had lingo for about a year . I was attracted to their
free W.Europe deal. The voice quality was not great,
but since this was my first voip service I had nothing
to compare it to. Also their software started crashing
about once a week. I finally gave up on them and moved over to Vontage. I'm paying about $5/m more
but their service has never gone down on me and
the voice quality is better although still not up to
the standard of regular land lines. But I'm saving a small fortune on phone bills so I'm a happy camper.

No

Worst Customer Service

user_review
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
1
Average: 1 (1 vote)
4
Average: 4 (1 vote)
2
Average: 2 (1 vote)
2.8
Average: 2.8 (1 vote)

Lingo is not able/willing to resolve a problem with you it entails keeping you on hold forever and then just passing you off to Indian tech support who can only read from a script. I had a problem with my Lingo device for over 6 months and every time I called I received the same run around. They would never replace the device, pass me up to an individual with more authority who could help or return my calls when they had said they would call back. Avoid this service as you are on your own.
There voice quality and features are very decent, though. If it were not for the lack of any customer service that actually meets the description of the title, I would be able to recommend them but having children and an unreliable due to having an UNCARING phone provider is not acceptable.
I have "upgraded" to a new service with Comcast's Digital Voice as my only option for service was going to have to come from another company.

No

Great Product

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.4
Average: 4.4 (1 vote)

I've had Lingo since early 2004 and it is now my main "land line" phone number. It has been flawless, no downtime at all! The additional phone lines work great and I quit other VoIP services to concentrate on Lingo. I was able to migrate my Qwest phone number within a few days - no problems. Highly Recommended!

Yes

Lingo is junk!

user_review
2
Average: 2 (1 vote)
2
Average: 2 (1 vote)
2
Average: 2 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
2.6
Average: 2.6 (1 vote)

I had a Lingo account as a second line with no long distance. I recently found out that my account was not accepting calls. Lingo had "accidentally" suspended my account. I found that my billing was UP TO DATE. I asked for a credit for a month of service, (25.10) with taxes. The customer service department explained that they could not refund the taxes and regulatory fees... Even though I had paid for them... AND NOT received service for approximately 22 days! Please save yourself the trouble, do not get Lingo (Primus).

No

Pages

Lingo

McLean , VA
United States
2004Year Founded
16%Recommend
106User Reviews
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Overall Rating

2.217
2.73
43%
42%
53%
29%
54%

Service Locations

  • United States

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