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Home > All Providers Reviews > Gotoconnect

GoTo Connect Reviews

GoTo Connect (formerly Jive) delivers reliable, enterprise-grade telephone systems and services to businesses and government organizations both large and small. With five different pricing tiers to choose from and 35+ productivity features, GoTo Connect is a sure bet when it comes to a reliable VoIP provider. GoTo Connect also has dependable customer support as well as an online knowledgebase and e-ticket submission for all of your service concerns.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

GoTo Connect offers reliable and enterprise-grade communication technologies (including Hosted VoIP and Unified Communications) to a wide range of businesses and organizations. With a full suite of advanced telephony features and five different pricing tiers to choose from, GoTo Connect has become the VoIP provider of choice both by well-known brands and startups.

Plug and Play Installation

With GoTo Connect, installing a business phone system is easier than imagined. Pre-configured phones are shipped to your business and are ready to be plugged in for use. No hardware setup or complicated installation process is required. For businesses without a dedicated IT staff, this is a huge advantage as it saves them time, money, and effort.

Competitive Pricing

Compared to legacy phone systems and other competing hosted telephony services, GoTo Connect offers more affordable and no-nonsense rates. Their tiered pricing structure works well for SMBs as it lets them take advantage of advanced telephony features at a price point that makes sense.

Write your own review

Jive makes it easy

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

I'd recommend Jive for your VOIP service. Fair pricing and excellent customer service. We've been with Jive for our office phones for over 3 years. They were easy to set up with and change from the local phone carrier. They took care of all of the issues and got us up and running quickly. Now things are set up and run smoothly. When we have an issue customer service is so helpful and fixes things in a timely manner. I've had many good experiences with them. Their new product Jive Mobility is still being worked on and there are some glitches, but overall it allows me more freedom using my laptop and cell phone to make calls. It allows me to move my office around when I travel and clients don't need to know I'm not at my desk. I'm happy we switched to VOIP and Jive does a great job.

We've been with Jive for our office phones for over 3 years. They were easy to set up with and change from the local phone carrier. They took care of all of the issues and got us up and running quickly. Now things are set up and run smoothly. When we have an issue customer service is so helpful and fixes things in a timely manner. I've had many good experiences with them. Their new product Jive Mobility is still being worked on and there are some glitches, but overall it allows me more freedom using my laptop and cell phone to make calls. It allows me to move my office around when I travel and clients don't need to know I'm not at my desk. I'm happy we switched to VOIP and Jive does a great job.
The customer service is still learning how to manage Jive Mobility. I'm looking forward to them being better educated on how to fix my glitches with it.
Yes

Jive makes VoIP simple and does it right

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

We have been with Jive since July 2012. We are extremely satisfied with Jive’s Customer Service, Tech Support, and the Jive system itself. When we have questions or need help with router settings, adding/deleting another phone, or creating dial plans, they have been friendly, patient, helpful, and easy to contact. Jive Management is doing something right with training and culture.
Switching from regular phones to VOIP phones was a major decision – but we absolutely chose the right company. Hooking up with Jive was one of the best business technology decisions we’ve made. The Web PBX Admin makes it very easy and intuitive to create users, add devices, lines, extensions, auto-attendants, sound clip recordings, call-paths, dial-plans, voicemail boxes, ring groups, hold music, schedules to play different greetings, forwarding, find-me, etc, etc. The phones are easy to configure.
We have 32 Voip phones located in 7 different cities in the San Francisco Bay Area and 1 in Idaho. We have 12 phones connected at our Main office, 14 at our warehouse, and 6 remote home users. Our staff who work from their homes are connected through their home internet service provider and it feels just like they are in the main office. One of our employees went to live with her husband in the military who was stationed in Hawaii – she simply took her Polycom IP phone with her – connected to the internet in her apartment – and never missed a beat. We can hire anyone anywhere if they have a high-speed internet connection.
Our Main office has Comcast Internet 100Mbps download/20Mbps upload, using an Adtran Netvanta 3120 Router with Qos (Jive configured for us), and a standard 24 port switch (Modem>Router>Switch>Phones>PC’s). We have 12 phones and 28 PC’s all sharing bandwidth in the main office – that’s 40 devices on one Comcast connection….. and we have not had any major jitter or voice quality issues with Jive.
As with any business - our phones are our life blood. We have a very high call volume office. Our staff handles calls from doctors, patients, and insurance companies constantly throughout the day, and we have not had any major downtime with Jive. A couple of years ago Jive went down temporarily for a few hours during a bad storm only because there were power outages around the country. Down 1 day in 3 years? I would have to say they are extremely reliable.
Based on my experience, anyone who says Jive does not work should perform a simple process of elimination: check your internet connection speed at speedtest.net, and check the quality of your internet connection (jitter and packet loss) at pingtest.net, or run a simple ping test from the DOS prompt (ping –t www.google.com), and/or power cycle the modem & router. Jive does not pass the blame, they help you with your router settings to make it work right.
I don’t write reviews on the internet, but I wanted to write this review because I remember the fear and hesitation I experienced trying to choose the right VOIP provider and the right equipment – and trying to make sense of it all with a thousand questions. I remember being confused and overwhelmed and worried about downtime and quality and cost…. Jive makes it simple and does it right.

Extremely Reliable, Great Customer Service, Excellent Voip Quality, all the bells and whistles, easy and intuitive to use. Option for No Contract Month to Month.
None
Yes

Jive is very Reliable!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

We have been with Jive since July 2012. We are extremely satisfied with Jive’s Customer Service, Tech Support, and the Jive system itself. Whenever we have questions or need help with router settings, adding/deleting another phone, or creating dial plans, they have been friendly, patient, helpful, and easy to contact. Jive Management is doing something right with training and culture.
Switching from regular phones to VOIP phones was a major decision – but we absolutely chose the right company. Hooking up with Jive was one of the best business decisions we’ve made. The Web PBX Admin makes it very easy and intuitive to create users, add devices, lines, extensions, auto-attendants, sound clip recordings, call-paths, dial-plans, voicemail boxes, ring groups, hold music, schedules to play different greetings, forwarding, find-me, etc, etc. The phones are easy to configure.
We have 32 Voip phones located in 7 different cities in the San Francisco Bay Area and 1 in Idaho. We have 12 phones connected at our Main office, 14 at our warehouse, and 6 remote home users. Our staff who work from their homes are connected through their home internet service provider and it feels just like they are in the main office. One of our employees went to live with her husband in the military who was stationed in Hawaii – she simply took her Polycom IP phone with her – connected to the internet in her apartment – and never missed a beat. We can hire anyone anywhere if they have a high-speed internet connection.
Our Main office has Comcast Internet 100Mbps download/20Mbps upload, using an Adtran Netvanta 3120 Router with Qos (Jive configured for us), and a standard 24 port switch (Modem>Router>Switch>Phones>PC’s). We have 12 phones and 28 PC’s all sharing bandwidth in the main office – that’s 40 devices on one Comcast connection….. and we have not had any major jitter or voice quality issues with Jive.
As with any business - our phones are our life blood. We have a very high call volume office. Our staff handles calls from doctors, patients, and insurance companies constantly throughout the day, and we have not had any major downtime with Jive. A couple of years ago Jive went down temporarily for a few hours during a bad storm only because there were power outages around the country. Down 1 day in 3 years? I would have to say they are extremely reliable.
Based on my experience, anyone who says Jive does not work should perform a simple process of elimination: check your internet connection speed at speedtest.net, and check the quality of your internet connection (jitter and packet loss) at pingtest.net, or run a simple ping test from the DOS prompt (ping –t www.google.com), and/or power cycle the modem & router. Jive does not pass the blame, they help you with your router settings to make it work right.
I don’t write reviews on the internet, but I wanted to write this review because I remember the fear and hesitation I experienced trying to choose the right VOIP provider and the right equipment – and trying to make sense of it all with a thousand questions. I remember being confused and overwhelmed and worried about downtime and quality and cost…. Jive makes it simple and does it right.

Extremely Reliable, Great Customer Service, Excellent Voip Quality, all the bells and whistles, easy and intuitive to use.
None
Yes

Very happy with Jive!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Very happy with the service. I would recommend them and Jive has always provided excellent customer service, training and an excellent product. We have never had any issues and always are happy with the service.

Jive has always been excellent. Great value, totally reliable customer service answered quickly by friendly reps. We have been using them for several years and are very happy with the service.
Yes

Phone Service Does Not Work. - Jive

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)

This company either needs to provide the service they sold us or allow us out of their contract. I will be filing a complaint against this company at the Corporation Commission. This company is actually hurting my business and it just does not matter to them. I will be looking for a new phone provider. Shame on me for continuing to put up with it. I only hope this site actually posts genuine reviews.

None
Does not work, stuck in a contract. My business have been out for a week and they still have no answer and will not send someone out to fix. They say it is at their main office and I don't know when they will fix it. I have to pay an answering service to answer my phones. This company needs to be reported to the corporation commission. This is not the first time we have had issues, I would say this is about the 4th time our phones have gone out and took a week to repair and it was their fault.
No

Great service with wonderful customer support! - Jive

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Overall, I can not say enough good things about Jive. Our company has been using their services for over 7 years. We are a small company with no IT support, and the assistance Jive has provided me with is truly incredible. We rarely if ever have issues with service, and if we do it's usually attributable to our internet connection and not with Jive, but Jive always walks me through the steps to troubleshoot and resolve the problems, even when it's not their software. I highly recommend them!

Consistent quality service, once everything is set up easy to use, outstanding customer support
Not that intuitive setup
Yes

Cisco IP Phone SPA525G

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Jive has been great to work. They have been very helpful anytime we have had questions. They always follow up to make sure you are happy with your concerns. We love being able to use the VOIP phone in our remote office. This helps cut down on phone bill expenses. Overall, very happy with our decision to go with Jive.

Love that we are able to take multiple calls at time and that there are so many features we can change if needed.
We have called in several times while getting the new phone system up and running. They have been extremely helpful and courteous.
Yes

Jive is Great

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Jive's customer service has been amazing. The phone system was easy to set up. Calls are clear and we've never experienced a signifiant service disruption. Jive Mobility and conference features are an added bonus.

features
wait for customer service
Yes

Good quality - Jive

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
4.4
Average: 4.4 (1 vote)

Good value for the money. Call quality is pretty good. Iphone App doesn't always work for me unfortunately. On a positive note, I typically just have to restart it to make it work .

Yes

Owner - Jive

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Jive has been the answer to my small business problems. They were great at listening to my thoughts, concerns and hopes. They were able to create a system that works perfectly for my small business. They have a great tracking system that follows up and makes sure your concerns are addressed in a timely manner. I would recommend this company to the little guys looking for a BIG company appearance!

Great customer service!
None!
Yes

Pages

GoTo Connect

Orem , UT
United States
2006Year Founded
93%Recommend
278User Reviews

Overall Rating

4.65
4.62
94%
92%
93%
95%
92%

Service Locations

  • United States
  • Canada
VoIP app

The Skinny

GoTo Connect powered by Jive is a communication company that specializes in delivering enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions. Their services are hosted through the GoTo Connect, a reliable and powerful platform that has served the company and its partners time and time again. For businesses, GoTo Connect offers plans that have big features, ranging from call management to remote office and mobility. GoTo Connect also makes it simple for you to set up your system: their phones are shipped to you ready for plug-and-play. No hardware setup is required.

the rub

The Rub

GoTo Connect offers a revolutionary approach to VoIP pricing: a completely flat rate. $19.95/month gets you unlimited local and long distance calling to 48 states along with unlimited auto attendants, extensions, voicemail boxes, call queues, ring groups, conference bridges and conference calling. Included in their plans is also GoTo Connect's award-winning, web-based call-flow editor - one of the best in the industry. (Disclaimer: This is for 50+ users; 1-4 users costs $29.95/month/user; 5-9 users costs $25.95/month/user; 10-24 users costs $23.95/month/user; 25-49 users costs $21.95/month/user). 

bottom line image

Bottom Line

GoTo Connect's business solutions are made to help you increase your profits and motivate your employees. They aim to deliver a phone system to small businesses that is feature-rich and easy to manage. Their features help your employees to connect and collaborate, thus increasing productivity and time-management across the board. Plus, their innovative web portal gives you the ability to make real-time changes to your phone system. GoTo Connect is a great example of a cloud voice platform that combines world-class technology with outstanding service and customizable options.

award image

Awards

GoTo Connect has received the following awards:

  • 2015 Internet Telephony TMC Labs Innovation Award
  • Frost & Sullivan's Entrepreneurial Company of the Year 2014
  • Live United Appreciation Award 2014
  • Awarded Qualified Vendor Status for CALNET 3 in 2014
comment image

Our Two Cents

Let GoTo Connect's incredible amount of five-star reviews speak for themselves. Customers are entirely pleased with the quality phone service in addition to the top-notch customer service.  GoTo Connect’s customer service and support representatives are trained to earn high customer satisfaction ratings, and are accessible via phone, chat, or email. Plus, GoToConnect's customer service reps are also all based in the United States. On top of this, GoTo Connect gives their customers a no-nonsense rate for each of their Business plan tiers, which are fairly priced for what you get. The more users you have, the cheaper your monthly price!

GoTo Connect's business VoIP solutions also come fully-featured, allowing you to collaborate, control, and connect all of your employees. They include basic VoIP features as well as call management features with their service, plus a free softphone for you laptop or mobile device.

If its low cost, simple setup, and big features you are looking for, GoTo Connect is your answer.

Plan Info
Plan Name Jive Small Business Plan Tier 1
Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
Key Features
  • Big Features
  • Low Cost
  • Simple Setup
  • Mobility
Notes This plan is available for 1-4 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $29.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 -24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Jive Small Business Plan Tier 2
    Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
    Key Features
    • Big Features
    • Low Cost
    • Simple Setup
    • Mobility
    Notes This plan is available for 5-9 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $25.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 -24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Jive Small Business Tier 3
    Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
    Key Features
    • Big Features
    • Low Cost
    • Simple Setup
    • Mobility
    Notes This plan is available for 10-24 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $23.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 - 24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Jive Small Business Tier 4
    Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
    Key Features
    • Big Features
    • Low Cost
    • Simple Setup
    • Mobility
    Notes This plan is available for 25-49 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $21.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 - 24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Jive Small Business Tier 5
    Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
    Key Features
    • Big Features
    • Low Cost
    • Simple Setup
    • Mobility
    Notes This plan is available for 50-100 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $19.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 -24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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