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Home > All Providers Reviews > Gotoconnect

GoTo Connect Reviews

GoTo Connect (formerly Jive) delivers reliable, enterprise-grade telephone systems and services to businesses and government organizations both large and small. With five different pricing tiers to choose from and 35+ productivity features, GoTo Connect is a sure bet when it comes to a reliable VoIP provider. GoTo Connect also has dependable customer support as well as an online knowledgebase and e-ticket submission for all of your service concerns.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

GoTo Connect offers reliable and enterprise-grade communication technologies (including Hosted VoIP and Unified Communications) to a wide range of businesses and organizations. With a full suite of advanced telephony features and five different pricing tiers to choose from, GoTo Connect has become the VoIP provider of choice both by well-known brands and startups.

Plug and Play Installation

With GoTo Connect, installing a business phone system is easier than imagined. Pre-configured phones are shipped to your business and are ready to be plugged in for use. No hardware setup or complicated installation process is required. For businesses without a dedicated IT staff, this is a huge advantage as it saves them time, money, and effort.

Competitive Pricing

Compared to legacy phone systems and other competing hosted telephony services, GoTo Connect offers more affordable and no-nonsense rates. Their tiered pricing structure works well for SMBs as it lets them take advantage of advanced telephony features at a price point that makes sense.

Write your own review

Jive Communications Products Review

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

When looking for a VoIP phone system, it was a no brainer when it came to which company to go with. Jive is one of the most user friendly services I have ever used not to mention the customer service department is hands down the best in the business. I would highly recommend Jive to anyone looking to save money on phone service and increase user capabilities!

Excellent quality and value.
None.
Yes

Jive Great!

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)

Been with them for 2 months. Not long enough to determine reliability. I do understand though they had issues during the Sandy Hurricane. Most hosts in NY and NJ did. Looks like their eggs where is all one basket. However checking their new srv records and failover it looks like they learned from the issue and deployed other servers in the US.

Great PBX system that charges based on active users on handsets not by ext. Have a great attendant setup that is flexible and very granular. I was very surprised at the level of control I have. Customer service speaky the English very good (lol). Seriously plain spoken English tech support. When they say their name is "Mike"....pretty good chance it's not their "work" name.
A con that most have. Google Voice forwarding does not detect my auto-attendant picked up at Jive. This is the case for most VOIP carriers as Google Voice just rings to it's voice mail when forwarded to a Jive number. This is because the VOIP carrier (Jive) is not sending the correct signal back as "answered". Again almost every VOIP carrier does this. However it would be really cool if Jive fixed this.
Yes

Get Jive

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I used a couple other VOIP services. Until now I have always had to deal with that awkward delay in the phone conversation. GetJive does not have this delay.

The service offers many features for a low monthly price.
no negatives at this point
Yes

Executive Director with Jive

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I love the service. Very knowledgeable sales team as well as technical team. I have seen a lot of product in my life. This the first time I have no problem with a product and service (Jive VOIP). I want to say that the service have not been down for even one second! That is a record. I have been ecommanding the product to as many people possible.

You can take your phone and plug it on any Ethernet jack and you would have a working phone. It no hassle, anybody can do it. Very flexible configuration and setup. It is not expensive, specially for businesses
none
Yes

Jive is Almost Perfect

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4.6
Average: 4.6 (1 vote)

Jive has great options and features for the price. Comparable services from a couple other business VoIP providers was almost double based on how they bill for users or additional lines. The porting of our numbers from AT&T went smoothly. We did experience one brief outage that resulted in a delay on calls connecting but it was quickly corrected.

Price, call quality, features, value,
Customer service hold time was long during the outage but has been very responsive otherwise.
Yes

Jive is the best

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4.6
Average: 4.6 (1 vote)

This is an incredible system. I own a very expensive PBX system with one of my other companies and the Jive system beats every feature that my system has and more. Lets face it, even the most simple to use systems as Jive, will need some technical assistance. The support is quick, experience and most important American based. It is easy to get help and be up and running in no time flat! It is everything they promised and more.
Everyday I find a new aspect that makes the system more valuable.

Ease of use. Quality of equipment. The professional sales people. Technical support is US based.
There is none.
Yes

Jive VOIP is excellent

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

This was a very easy purchase. The system is intuitive. I recommend it. We are a start-up company and it is affordable. I also like the fact that it is month-to-month. I don't like to think that my company may not survive, but if that happens, I'm will not be stuck with a long-term phone contract.

Very easy. Nice people to work with.
Can't think of any.
Yes

Jive offers a Pleasant Partnership

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

Jive has made the transition process seamless and offers a good quality product. It is a learning curve for me but the customization makes it all worth it. The web interface is nice as it can be accessed from anywhere should we need to manage our phones remotely.

Going with Jive has allowed us customization to better meet our business needs. The sound quality is the same as our landline and the equipment is easy to use. I like the web interface for customization features and it's nice to be able to get a technician on the phone ( I can understand) to help me learn how to do things or troubleshoot issues.
The help menu for their web interface should offers how to's for customers learning the web interface. I did not know how to do something and had to talk to 2 techs to figure it out. The good part is the 1st tech emailed me to check in and said if I figured it out to let him know so he could learn as well!
Yes

Jive has Outstanding Service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

There is nothing I did not like about Jive. I can't think of one negative thing. I have recommended them to every business owner I know.

The technicians stayed on top of things and didn't quit until I had my issue resolved with "phantom ringing" in the middle of the night a couple times. Always polite and professional.When I called in the first time to find out more about the company and services offered I was completely satisfied with the patience, professionalism, and knowledge of my customer service rep, Jen. It was near "quitting time", but she was not in a hurry to end the call and stayed with me until I felt comfortable enough to sign up for service ( my decision, no pressure or hype) .
Yes

GetJive - The Company name tells you what to do!

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

My horror started long before I knew Jive was around. Our company moved into an office building, and on a very tight budget. We ended up getting a 25 year old, used ATT Merlin System for our phones. Bulky Clunky phones that didn't really provide any functions other then calling in and out. The administration for the system was horrible. And then the hunt began, I reviewed for months and months on different providers, and all of them were extremely insufficient, not knowledgeable in their product, or way too pushy of a sales person.
As our current phone system was going under, the pressure to get a new system was climbing. In the end I presented 3 options to my board none of which was Jive. Our middle of the road option was RingCentral, that made the most sense in features, price, etc...
My goal was to come in the next day and getting the ball rolling with RingCentral. For some reason I went home and ended up here on voipReview. And boy did my opinion change. RingCentral had some pretty bad reviews. And my judgment shifted to look for another provider, and I came across Jive, read the reviews and began checking them out.
I initiated a chat with Jen, one of Jive's sales reps. There wasn't a question I asked that she couldn't have answered. I spoke with Jen over the next 24 hours and had my mind set on getting Jive for our company. I made my presentation the next afternoon, got the approval and begin the process.
The setup could not have been any easier. I had a kickoff call with a Jive Rep that walked me through my system explained everything and how all the features work. Again, I couldn't ask any question that he didn't have an answer to.
Our phones came on a Wednesday at 2PM. I had 15 phone lines to switch from our current system over to the new system. I had the entire system, up and running by 6PM. Our phone system was completely switched over to Jive in less then 4 hours. This also included 2 phones which were remotely located outside of our office, and never connected to interoffice dialing before Jive.
To wrap up this long review, in a nutshell Jive has been amazing, I look forward to our future. If your still reading this review, go GETJIVE!

Great Customer Service, Great Tech Support, Very KNowledgable Staff, Easy Setup, Intuitive Interface, The Dial Plan Editor
I have yet to run into an issue that warrants being placed here.
Yes

Pages

GoTo Connect

Orem , UT
United States
2006Year Founded
93%Recommend
278User Reviews

Overall Rating

4.65
4.62
94%
92%
93%
95%
92%

Service Locations

  • United States
  • Canada
VoIP app

The Skinny

GoTo Connect powered by Jive is a communication company that specializes in delivering enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions. Their services are hosted through the GoTo Connect, a reliable and powerful platform that has served the company and its partners time and time again. For businesses, GoTo Connect offers plans that have big features, ranging from call management to remote office and mobility. GoTo Connect also makes it simple for you to set up your system: their phones are shipped to you ready for plug-and-play. No hardware setup is required.

the rub

The Rub

GoTo Connect offers a revolutionary approach to VoIP pricing: a completely flat rate. $19.95/month gets you unlimited local and long distance calling to 48 states along with unlimited auto attendants, extensions, voicemail boxes, call queues, ring groups, conference bridges and conference calling. Included in their plans is also GoTo Connect's award-winning, web-based call-flow editor - one of the best in the industry. (Disclaimer: This is for 50+ users; 1-4 users costs $29.95/month/user; 5-9 users costs $25.95/month/user; 10-24 users costs $23.95/month/user; 25-49 users costs $21.95/month/user). 

bottom line image

Bottom Line

GoTo Connect's business solutions are made to help you increase your profits and motivate your employees. They aim to deliver a phone system to small businesses that is feature-rich and easy to manage. Their features help your employees to connect and collaborate, thus increasing productivity and time-management across the board. Plus, their innovative web portal gives you the ability to make real-time changes to your phone system. GoTo Connect is a great example of a cloud voice platform that combines world-class technology with outstanding service and customizable options.

award image

Awards

GoTo Connect has received the following awards:

  • 2015 Internet Telephony TMC Labs Innovation Award
  • Frost & Sullivan's Entrepreneurial Company of the Year 2014
  • Live United Appreciation Award 2014
  • Awarded Qualified Vendor Status for CALNET 3 in 2014
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Our Two Cents

Let GoTo Connect's incredible amount of five-star reviews speak for themselves. Customers are entirely pleased with the quality phone service in addition to the top-notch customer service.  GoTo Connect’s customer service and support representatives are trained to earn high customer satisfaction ratings, and are accessible via phone, chat, or email. Plus, GoToConnect's customer service reps are also all based in the United States. On top of this, GoTo Connect gives their customers a no-nonsense rate for each of their Business plan tiers, which are fairly priced for what you get. The more users you have, the cheaper your monthly price!

GoTo Connect's business VoIP solutions also come fully-featured, allowing you to collaborate, control, and connect all of your employees. They include basic VoIP features as well as call management features with their service, plus a free softphone for you laptop or mobile device.

If its low cost, simple setup, and big features you are looking for, GoTo Connect is your answer.

Plan Info
Plan Name Jive Small Business Plan Tier 1
Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
Key Features
  • Big Features
  • Low Cost
  • Simple Setup
  • Mobility
Notes This plan is available for 1-4 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $29.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 -24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Jive Small Business Plan Tier 2
    Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
    Key Features
    • Big Features
    • Low Cost
    • Simple Setup
    • Mobility
    Notes This plan is available for 5-9 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $25.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 -24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Jive Small Business Tier 3
    Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
    Key Features
    • Big Features
    • Low Cost
    • Simple Setup
    • Mobility
    Notes This plan is available for 10-24 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $23.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 - 24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Jive Small Business Tier 4
    Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
    Key Features
    • Big Features
    • Low Cost
    • Simple Setup
    • Mobility
    Notes This plan is available for 25-49 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $21.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 - 24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Jive Small Business Tier 5
    Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
    Key Features
    • Big Features
    • Low Cost
    • Simple Setup
    • Mobility
    Notes This plan is available for 50-100 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $19.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 -24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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