close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.
Home > All Providers Reviews > Gotoconnect

GoTo Connect Reviews

GoTo Connect (formerly Jive) delivers reliable, enterprise-grade telephone systems and services to businesses and government organizations both large and small. With five different pricing tiers to choose from and 35+ productivity features, GoTo Connect is a sure bet when it comes to a reliable VoIP provider. GoTo Connect also has dependable customer support as well as an online knowledgebase and e-ticket submission for all of your service concerns.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

GoTo Connect offers reliable and enterprise-grade communication technologies (including Hosted VoIP and Unified Communications) to a wide range of businesses and organizations. With a full suite of advanced telephony features and five different pricing tiers to choose from, GoTo Connect has become the VoIP provider of choice both by well-known brands and startups.

Plug and Play Installation

With GoTo Connect, installing a business phone system is easier than imagined. Pre-configured phones are shipped to your business and are ready to be plugged in for use. No hardware setup or complicated installation process is required. For businesses without a dedicated IT staff, this is a huge advantage as it saves them time, money, and effort.

Competitive Pricing

Compared to legacy phone systems and other competing hosted telephony services, GoTo Connect offers more affordable and no-nonsense rates. Their tiered pricing structure works well for SMBs as it lets them take advantage of advanced telephony features at a price point that makes sense.

Write your own review

Jive Communications Phone/Fax Services

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)

Jive has been very helpful to make certain our system is operating correctly. I am pleased with customer service and would recommend their products and services. Thank You Jive.......

I can communicate with Jive through Service tickets or direct calls. Actually talk to a real live person.
Yes

Simply the Best!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I am a business owner who owned his own telephone system. I spent $11K on it only to find it had devalued to $1K a few years later. I began a search for a hosted option and settled on Jive. I have used Jive for several years now and could not be more satisfied. In addition to the standard features once would expect from a hosting company, they one of the only companies that offered call queuing, which for my business at the time, was a necessity. Their pricing is excellent and the support is stellar. You can't go wrong with Jive!

Offers call queuing (most don't) - excellent pricing and support.
Yes

Jive Not Business Ready

user_review
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
2.2
Average: 2.2 (1 vote)

I've used GetJive for about 4 months.
The call clarity is good. Not great, but good. There is often a lag in the conversation, but it usually does not affect calls
The main issue is outages. We've had several. Usually they are short, just 10 or 15 minutes, but we've had one that was 2 hours and one that was 10.
Apparently, they only have one data center and if there is a hiccup there, you are toast. During the 10 hour outage, I lost about $5,000 of business and the damage to my business is certainly greater. During the outage, I received 8 emails that there was a problem with the service. I also received another 9 that said services were fully restored, but it actually took another 5 hours before service came back. We called for support, but were not able to get ahold of a live person for the first 6 hours. When we did get a live person, they told us to just wait for 30 more minutes.
It was not possible at any point in the outage to get an ETA for when the system would be back online.
If you are able to run your business not knowing if your phones will work, then GetJive is for you. But, if you are like me and cannot have your phones be out for more than a few minutes, then RUN, RUN, RUN from GetJive.
Under no circumstances would I recommend GetJive to a friend. In fact, I would be happy to sit with them and would spend hours if needed to talk them out of it.

Web interface for system management is good
Customer Service is Absolutely Terrible They do not have any redundant backup
No

Unreliable outages, poor communication

user_review
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)

We've been using Jive for over a year now, it's more money per line because of the way they charge but we went with them because of the reviews they had here on voipreview. The past several months have left me regretting that investment for the following reasons:
1) 2 service outages over the past couple of months lasting more than half a workday = lost $$,$$$.$$ (yes that's actually how much we estimate this cost us)
2) Their own phone lines are down when an outage occurs, redundancy people? I'm amazed that a phone company doesn't have some POTS lines to at least backup their own lines with.
3) With both outages there hasn't been communication from them about what's happening for hours. Today's outage took them 4 hours to send a email to everyone saying that they were working on service coming back on. FOUR HOURS for just a simple "yes we are still in business and there are people working on making your phones work again" message. This coupled with their own phone lines being down made me honestly consider that they may be out of business. I'm still waiting for our phones to turn back on, 7 hours in.
4) There is no option to have a fail-over number, my previous provider made this available to us in case their was an outage so at least we could take calls on our cell phone and our customers weren't left with a disconnected message.
So in short, I think that this company might have had their act together at one point in time but right now if you are needing to have a reliable phone system with the redundancy and fail safes necessary I would suggest looking elsewhere. Jive just doesn't cut it for business class.

Friendly support people, good call quality
Unreliable outages! non-existent redundancy (including their own lines), no fall-back settings, takes hours to get an update
No

BUSINESS PHONES DOWN... BEWARE!!!

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
1.2
Average: 1.2 (1 vote)

NO BACKUP. CANNOT REACH WITH EAST COAST HOURS... ALL our clients and customers are getting a Circuit busy ..no message or voicemail... Horrible... Cannot reach customer service. Can't redirect... If you NEED phones. Do not use.

NONE when you lose your business
Can't rate quality as it's DOWN... NO BUSINESS PHONES ALL DAY...
No

Service down at ONJIVE, assumed they had backup datacenters

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
1
Average: 1 (1 vote)
4.2
Average: 4.2 (1 vote)

Looks like service is totally down at 10:02 am EST on October 31, 2012. I assume they used a datacenter on the east coast, and the problems are caused by Hurricane Sandy. But no way to contact, No notification on web site, and why not have backup datacenters on East and West coast. Reliability is important. We use VOIP so we can reroute phone calls in an emergency, but assumed the provider had first class redundancy built i

Great service when working, able to really define detailed call plans.
Looks like service is totally down at 10:02 am EST on October 31, 2012. I assume they used a datacenter on the east coast, and the problems are caused by Hurricane Sandy. But no way to contact, No notification on web site, and why not have backup datacenters on East and West coast. Reliability is important. We use VOIP so we can reroute phone calls in an emergency, but assumed the provider had first class redundancy built in.
No

Jive Phone Service Rocks

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Jive is a great service. We have used them for over a year. The quality, support, hardware and everything is great. They are quick to setup and have a fully customization control panel. I would suggest them to anyone.

Its very easy to setup and use. You can just buy the phones from them, they set them up and ship it to our office. We plug in in the phone and it just works. It is awesome.
The price can sneak up pretty fast. We started with 4 phones, and now have 16 devices. It would be nice to have sip credentials for softphones mobile phones without being charged the device (monthly) fee. I think they could give those out for free at a certain usage level.
Yes

Jive Rview

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)

I have been struggling to get my VOIP working offshore. The Jive team are very knowledgable but they need to make sure their answers match the customers knowledge base. Example
"So you would need to add the hotels wifi network to your PBX as trusted before using Bria, but once you do you shouldn't have an issue."
As a customer, you need to figure out what a PBX is and how to add it as trusted yourself. It would be more useful to provide steps to solve the problem.

Great at getting back to you, following up. Very good technical knowledge.
Some answers can be a bit too techy, need to keep it simple with stepped instructions to solve problems.
Yes

Amazing features give any size business a corporate toolset for an amazing value!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

As a small business it is sometimes difficult to adopt new technology not because of the cost of the actual device but because of the infrastructure required for the device and the new system. THIS PARADIGM CHANGES WITH JIVE! With Jive it is literally plug and play - order the service, connect your phones to your existing HSIA connection and you are done! It really is that simple. Now a small business is able to have dial plans for auto attendants, schedules for calling, conference extensions, virtual e-faxes (included in the service price) and much more! Your small business takes on the feel of a corporate office which is beneficial for both your staff and your clients - making it easier to connect to your client base while simultaneously facilitating your intra office productivity.
The feature set that Jive offers speaks for itself and for the price it just cannot be beat. If you are looking for a hosted VoIP service I completely recommend Jive as your solution!

Amazing features - come included in the monthly service fee and are not al a carte like other providers and offer flexibility and great benefits to your business regardless of size Clear and Reliable Call Quality Customer service is second to none - if you have an issue or question they will take care of it rapidly, professionally, and completely every time! Knowledgable sales team and staff know how their service can best fit into your existing network and telephony needs
Truly there are none - Amazing service and great people!
Yes

JIVE VIOP That Just Works

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

We run 3 businesses with 3 phone lines plus a toll free number with 3 sets of business hours plus our home numbers. we handle thousands of calls a month with just 3 or 4 reps. Those that call are screened based on the number called and time of day. Callers are properly routed or forwarded to home or cell if it is a personal call. Business calls are answered or forwarded to the call cue / voice mail and results are emailed to us for proper action. The previous VIOP provider could not figure this out and it never worked correctly and was always needing tweaking from tech support. Using the JIVE interface and one quick call to tech support I made all of this work all on my own. We get a lot more done with no problems and all of this is half the price of the previous VIOP provider.

This service simply works you dont have to know how to run the phone company just to set up your call flows etc and they work without a bunch of tweaking from the back end level 2 techs
None
Yes

Pages

GoTo Connect

Orem , UT
United States
2006Year Founded
93%Recommend
278User Reviews

Overall Rating

4.65
4.62
94%
92%
93%
95%
92%

Service Locations

  • United States
  • Canada
VoIP app

The Skinny

GoTo Connect powered by Jive is a communication company that specializes in delivering enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions. Their services are hosted through the GoTo Connect, a reliable and powerful platform that has served the company and its partners time and time again. For businesses, GoTo Connect offers plans that have big features, ranging from call management to remote office and mobility. GoTo Connect also makes it simple for you to set up your system: their phones are shipped to you ready for plug-and-play. No hardware setup is required.

the rub

The Rub

GoTo Connect offers a revolutionary approach to VoIP pricing: a completely flat rate. $19.95/month gets you unlimited local and long distance calling to 48 states along with unlimited auto attendants, extensions, voicemail boxes, call queues, ring groups, conference bridges and conference calling. Included in their plans is also GoTo Connect's award-winning, web-based call-flow editor - one of the best in the industry. (Disclaimer: This is for 50+ users; 1-4 users costs $29.95/month/user; 5-9 users costs $25.95/month/user; 10-24 users costs $23.95/month/user; 25-49 users costs $21.95/month/user). 

bottom line image

Bottom Line

GoTo Connect's business solutions are made to help you increase your profits and motivate your employees. They aim to deliver a phone system to small businesses that is feature-rich and easy to manage. Their features help your employees to connect and collaborate, thus increasing productivity and time-management across the board. Plus, their innovative web portal gives you the ability to make real-time changes to your phone system. GoTo Connect is a great example of a cloud voice platform that combines world-class technology with outstanding service and customizable options.

award image

Awards

GoTo Connect has received the following awards:

  • 2015 Internet Telephony TMC Labs Innovation Award
  • Frost & Sullivan's Entrepreneurial Company of the Year 2014
  • Live United Appreciation Award 2014
  • Awarded Qualified Vendor Status for CALNET 3 in 2014
comment image

Our Two Cents

Let GoTo Connect's incredible amount of five-star reviews speak for themselves. Customers are entirely pleased with the quality phone service in addition to the top-notch customer service.  GoTo Connect’s customer service and support representatives are trained to earn high customer satisfaction ratings, and are accessible via phone, chat, or email. Plus, GoToConnect's customer service reps are also all based in the United States. On top of this, GoTo Connect gives their customers a no-nonsense rate for each of their Business plan tiers, which are fairly priced for what you get. The more users you have, the cheaper your monthly price!

GoTo Connect's business VoIP solutions also come fully-featured, allowing you to collaborate, control, and connect all of your employees. They include basic VoIP features as well as call management features with their service, plus a free softphone for you laptop or mobile device.

If its low cost, simple setup, and big features you are looking for, GoTo Connect is your answer.

Plan Info
Plan Name Jive Small Business Plan Tier 1
Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
Key Features
  • Big Features
  • Low Cost
  • Simple Setup
  • Mobility
Notes This plan is available for 1-4 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $29.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 -24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Jive Small Business Plan Tier 2
    Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
    Key Features
    • Big Features
    • Low Cost
    • Simple Setup
    • Mobility
    Notes This plan is available for 5-9 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $25.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 -24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Jive Small Business Tier 3
    Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
    Key Features
    • Big Features
    • Low Cost
    • Simple Setup
    • Mobility
    Notes This plan is available for 10-24 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $23.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 - 24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Jive Small Business Tier 4
    Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
    Key Features
    • Big Features
    • Low Cost
    • Simple Setup
    • Mobility
    Notes This plan is available for 25-49 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $21.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 - 24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Jive Small Business Tier 5
    Plan Summary Jive's small business plans offer consumers big features that allow them to connect, control, and collaborate. Plus, this plan is available at an affordable price per user.
    Key Features
    • Big Features
    • Low Cost
    • Simple Setup
    • Mobility
    Notes This plan is available for 50-100 users only. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $19.95
    Promo Price N/A
    Price Disclaimer Price is per month per device.
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Free
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 Yes
    Plan Pricing Tiers2
    Month to Month
    (per user)
    • 1 - 4 users (Tier 1) : $29.95 / mo.
    • 5 - 9 users (Tier 2) : $25.95 / mo.
    • 10 -24 users (Tier 3) : $23.95 / mo.
    • 25 - 49 users (Tier 4) : $21.95 / mo.
    • 50 - 100 users (Tier 5) : $19.95 / mo.
    	
    Toll Free
    Setup $0.00
    Monthly $1.75 /mo.
    Included Min. N/A
    Add'l Min. Cost $0.02 /min.
    Faxing
    Setup 0
    Monthly $1.75/mo./line
    Included Pages 0
    Add'l Pages Cost 0
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Optional Features Pricing
    Virtual Fax
    • Incl. 1
    • Setup $0.00
    • Price per Month $1.75
    • Price per User $0.00
    • Price per Min. $0.00
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection No
    Auto Attendant Yes
    Barge Yes
    Business SMS No
    Busy Lamp Field Yes
    Call Analytics Yes
    Call Announce No
    Call Continuity No
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications Yes
    Call Park Yes
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing Yes
    Call Screening No
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control No
    Click-to-call Me Yes
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones Yes
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription Yes
    Whisper Yes
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

    Recent Reviews

    BryteCall Logo
    5
    BryteCall

    Great service! was very simple and quick to get our new system setup. Jonathan was our rep. highly recommend.

    March 26th, 2024 - italdoors
    BryteCall Logo
    5
    BryteCall

    BryteCall has been easy for use and their customer service is very responsive. Furthermore, BryteCall offers great rates making it a suitable choice...

    March 23rd, 2024 - Mike Vanessa

    Most Recent Blog Posts

    Everything You Need to Know About TCPA Compliance

    In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...

    Mar 15, 2024
    How Does Outbound IVR Work?
    How Does Outbound IVR Work?

    Interactive Voice Response (IVR) systems have become an integral part of modern communication strategies for businesses across various industries. While inbound IVR is widely known for its role in...

    Mar 15, 2024