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Improcom Reviews

Since 1996, Improcom has become a leader in telecommunications and VoIP service with exceptional value, reliability, excellent features, and dedicated support. Improcom understands that businesses need to evolve and keep up with today’s fast-paced, fluid technological environment of today, and tries to make the technological evolution as easy as possible

Improcom has two basic Business VoIP solutions: Hosted PBX and an onsite PBX with a SIP trunking service. Improcom’s IP-PBX gives you the hardware to run your own PBX and the hosted IP-PBX has a wide variety of VoIP features. Improcom service includes local number portability in the US, Canada, and over 60 other countries, as well as toll free numbers, virtual faxing, and more/

While Improcom offers a variety of scalable plans, including full VoIP conversions, the real bargain is with their SIP Solution. Without an expensive investment in IP phones, you can get VoIP quality and reduced prices, plus unlimited nationwide calling and low international rates. It’s perfect for a gradual transition to VoIP.

Improcom offers customers the best hardware and software available on the market, and offers excellent customer support with highly trained agents and certified engineers. Support is available 24 hours a day, 365 days a year. This also means that Improcom can guarantee a high level of performance in a fully redundant network with excellent stability and voice quality.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
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Improcom has Great service

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)

We've been using IMPROCOM's services for over a year alredy and there has been no major problems. I kept my phone number and everyone in our company can call out and receive calls at the same time and we never give busy tone. There are just so many features that I dont even know half of them but my sales guys say that they receive voice mails to email and have access to their extensions online.
In overall it's a great service at great price. Good job guys!  

 Very flexible setup. We could add several temporary extenssions remotely. They customized the whole system for our office just the way we wanted to. Lots of features. The support is great.. 
  
Yes

Great services from Improcom.

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

Great customer service.  Fast onsite support.  Online and telephone tech support is top notch.  Overall response to support issues is unmatched!

Yes

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Improcom

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1996Year Founded
95%Recommend
22User Reviews

Overall Rating

4.7
4.64
97%
96%
96%
96%
92%

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