GoToConnect (formerly Jive) delivers reliable, enterprise-grade telephone systems and services to businesses and government organizations both large and small. With five different pricing tiers to choose from and 35+ productivity features, GoToConnect is a sure bet when it comes to a reliable VoIP provider. GoToConnect also has dependable customer support as well as an online knowledgebase and e-ticket submission for all of your service concerns.
A cut above the rest
We have a small company with 7 different VOIP lines/devices in play, four of which are in one office and the others remote. We originally shopped a few VOIP providers but found Jive to be head-and-shoulders above everyone else. They have a powerful yet intuitive online dashboard/portal which allows a company like ours to make quick changes that go into effect instantly. I've never had any complaints about the quality of the service and I believe the price to be extremely competitive. The 1 gem of this company though is their customer service. Every tech, CSR, or sales staff I've worked with has been easily the most knowledgable and professional of any company I've ever worked with in any industry. It's difficult to overstate how unusual it is to find a company that focuses this much on customer service.