NetFortris Reviews

NetFortris (formerly known as Fonality) is a top-rated business phone system, which offers flexible deployment and collaboration applications. Their services have one of the best retention rates in the industry, due in part to their communication tools, contact center features, and additional offerings that warrant high ratings from their customers. Fonality was acquired by NetFortris, and now the business phone service goes by the NetFortris brand. NetFortris Comm-unity is the name of the unified communications solution from NetFortris.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

NetFortris is a Texas-based provider of VoIP business phone systems, hosted PBX systems, hybrid deployment, and Unified Communications (UC) solutions. They cater to small to medium-sized businesses, but their offerings extend well beyond basic functionalities and calling features. Serving more than 300,000 users, Fonality is the VoIP provider of choice among organizations in the insurance, manufacturing and retail, business services and technology, and nonprofit and education industries, among other fields.

Affordable and Feature-Rich Plans

Fonality offers three plans: Essentials ($19.99 per user/per month), Professional ($24.99 per user/per month), and Ultimate ($34.99 per user/per month). Essentials is suitable for businesses still starting out with VoIP; Professional, their most popular plan, is ideal for those that require more; while the Ultimate plan is for larger businesses that need more sophisticated features.

All three plans include more than 100 phone features, unlimited calls to select countries, unlimited basic queues, auto attendant, 24/7 customer support, and access to a variety of educational phone system resources.

Write your own review

Review of Fonality: sound quality and price are decent, but...

byrnebox Mar 08, 2011

user_review

Sound Quality

Average: 4 (1 vote)

Price

Average: 3 (1 vote)

Customer Service

Average: 1 (1 vote)

Features

Average: 1 (1 vote)

Reliability

Average: 1 (1 vote)

Rating

Average: 2 (1 vote)

I have had several incidences where the support personal is unworkable. Currently they have come to the solution that the version of there software we have is not compatible with the stuff we are doing, such as the call routing. So it causes "wierd" problems, this means that the pbx has to go on a regular restart cycle every 15 days or so. This is stupid in my eyes, if we have a maintenance contract and your software is clearly broken fix it, if that means updating it well then that is what it means. Sorry you did not write good software to begin with. No official support for paging also means that if you have a problem good luck. There is serveral sip based providers out there right now that are doing sip based phone systems that are much better. Personally we are going the cudatell route.
The other big problem that I am haveing is new phones, we are in the process of expanding and when paying $250 per phone for one of the "base" model phones that is a little hard to sawollow already, that is ok, but the problem continues, we have gotten the last 2 orders of phones and they were not provisioned correctly, this means we have to go through this provisioning process ourselfs. We paid on top of the $250 a $45 per phone configuration fee, what was that for if you do not do anything?
Stick with a product that that manufacture actually will update as well as support, and a product that you can do auto phone provisioning and not have to order the phone from one manufacturer. The only other concderation is that the controll panel that is used is hosted by fonality it self. This is not a problem right now, but could be. What would happen if they went out of business or something, you have no way to manager your phone system. I do not know if with all the problems this company has I would trust them that much. I have already witnessed a few incedences where the controll panel is unaviable because some servers are down. Well I need to change things on my pbx, I guess it does not matter though cause I do not get to make the changes without the control panel which I can't get to because the servers are down. It seams like a bad idea to me for any company to rely on a different company this much. Other providers do not require this.
Just make sure you do your homework and you are really ok with the problems before going this route.

Pros The sound quality and price are decent, but be ware is the price worth always having a fonality problem. The phone system is important don't let this happen to you.

Cons See review section below to long to list.

Fonality: sound quality is a huge step up for us

mdhunsche Sep 03, 2010

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 4 (1 vote)

Customer Service

Average: 3 (1 vote)

Features

Average: 1 (1 vote)

Reliability

Average: 1 (1 vote)

Rating

Average: 2.8 (1 vote)

We are a company of about 20 people based all across North America and have been fed up with our current VOiP provider so we made a change. I made sure to ask our sales rep explicitly if I could use their phone by plugging into an AirPort Express as I don't have a hardline where my desk is in my house. He told me I could. Upon installation not only could I not use my AirPort Express but their phones won't work with any Apple product (including the Time Capsul router). This would have been helpful to know up front.
After running out and buying a new router with QoS I still drop calls, we have other phones that are plugged into the router they sold us that don't work, the phones we were led to purchase are a pain to setup and our sales rep now doesn't seem to be able to return calls within 24 hrs.
The sound quality is a huge step up for us from our previous provider, that was a big plus. But not being able to really use the phones all the time is a huge downfall as it's kind of important.

Pros calls quality was great, tech support to setup was helpful

Cons calls are dropped routinely unless you buy their routers, sales team is either uneducated or lies.

Fonality: Reliable and Recommended

RayRayT32 Mar 24, 2010

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

From our experience, Fonality works quite well with standard T1. Call bursting and accounting is nice as well as being able to write custom reports which is huge for us. It's so nice being with a company and not having the headaches that we had with the previous one. We have recommended Fonality to several other companies in our building. Haven't heard any complaints what-so-ever.

Pros Reliable No Costly Upfront Costs

Cons n/a

Fonality Voip Provider Review

R.Boyd Mar 19, 2010

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

Our company is based in Michigan and provides call center ops with the Fonality Call Center PBXtra. We roughly average 2500 calls per day that are less than 2 minutes in duration and are processed with an average of 25 CSR on staff. We selected Fonality based on the small biz model and cost. We have recently expanded to the Fonality HP Server and only integrated the required T1 lines to the system. We doubled the CPU/RAM and increased our T1 cunt and added roll over capabilities.
The Fonality Support Team and Management have been available at all times. We would recommend Fonality to any business that is moving forward with expanding their operations and moving toward a fully supported VOIP solution.

Pros Cost!! Quality!! CSR!!!

Fonality: Excellent Quality, Incredible Savings

migraves Mar 13, 2010

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

My husband and I were a bit nervous before we decided to make the switch from our local telephone company to Voip. After doing so and seeing the savings that Fonality has brought to our small business, we kick ourselves for not doing this long ago! Since we switched, we have been extremely pleased with our service and the support that Fonality has given to us.
We have not experienced any problems what-so-ever with sound quality and highly recommend Fonality to anyone who is considering making the switch to Voip.

Pros Excellent Quality, Incredible Savings

Fonality: piece of cake

C.LebourII Mar 11, 2010

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

I own a Fonality PBX and have approximately 110 phones. I have several Call Centers and many professional users in an office environment. Initial setup for the system was a piece of cake. The HUD Software works fantastic and is also customizable. My Fonality system was 50K less than one of the other companies that I was considering. If I had to do it all over again, I would choose Fonality, hands down! Any time that I have called their support line, they were knowledgeable and extremely helpful.

Pros Low Cost, Easy Set-up, Great Support...

Fonality is the Solution for Us

voipnewbie Jan 29, 2010

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

We were reluctant to move our sales office to voip, but we felt we had to cut costs in this economy. We signed up completed our installation questionnaire for our phone set up and got our phones a couple days later. We plugged them in and they worked. It took about two weeks to get our main phone number ported to our new phones, but the calls continued to ring into our old phones until the moment that it got switched to our new phones. It was smooth and seamless.

Pros Service Price

Cons none

Re: Fonality

voipnewbie Jan 17, 2010

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

Fonality Fan

Re: Fonality

busimessman Jan 15, 2010

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

Fonality VoIP

Fonality: Mixed Bag

2wheelbikes Aug 06, 2009

user_review

Sound Quality

Average: 2 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 1 (1 vote)

Features

Average: 4 (1 vote)

Reliability

Average: 3 (1 vote)

Rating

Average: 3 (1 vote)

Mixed bag! You get what you pay for. We've had fonality for 4 years now. Have a bonded T1 connected to it along with land lines. Before I get into details, my single comment about fonallity is you get what you pay for! Cheap is never "cheap". I know this post is old, but surprised to see how many recent comments there have been. I'm also surprised to see the webiste fonalitsucks.com taken back by fonality. :-) That's unfortunate. there's nothing wrong with free speech. The only reason I came across this post was because, after having used a fonality PBX for 4 years, we came across another frustrating situation with them. And the most amazing thing is when we escalted it to the manager (Mike C - I only mention his last initial becuase there are many Mike's there) he felt that there was nothing wrong, when in actuality there obviously was! Keep in mind when we did purchased and installed our system, the now board members were the ones answering our phone calls and resolivng our issues. In any case, I have to say I'm EXREMELY surprised and dissapointed to still see some of these internal issues there. Mike seemed more interestd in covering his own but with someone in his dept, than acknoledging there was a problem. Low and behold when he found out it was also related to the sale dept, he said he would jump on it right away and make sure to push it up the chain of command to have that corrected. In the 4 years we've used their system, it's been truly some very frustating moments and some great moments of amazement that was built into this system. We've gone through 2 servers already that crashed and in situation like that, it's obvious they're still going through growing pains. I think we had the first server that crashed due to a HD and they didn't know what to do. And of course along with their growing pains, we feel it directly. And it can be VERY frustrating working these issues out with them, while their lower level techs are running around with their heads chopped off. Of course it takes a few hours of very frustrating, yelling and hair pulling, before it gets escalted to a level of compentency that can do anything. But it is more afforadable than antyhing on the market. Again, you get what you pay for.

Pros Extensive Flexibility & Call Management Price

Cons Poor Support Poor Service Poor reliability

NetFortris

Plano , TX

United States

2004Year Founded

60User Reviews

Overall Rating

3.57

Sound Quality73%

Reliability64%

Features71%

Customer Service62%

Price71%

Service Locations

United States
Canada

The Skinny

When it comes to business phone systems, NetFortris has its customers covered with an all-inclusive phone system that carries their unified communications software. Their software not only ensures a solid VoIP experience but also helps businesses to collaborate in the workplace and with their software, included features, and business tools like video conferencing, faxing, voicemail transcription, and more. Their business phone solutions are offered through three different plans, with more affordable pricing for users that would like an annual contract. Plus, NetFortris provides more than just talk: they offer included features, collaboration applications, and tools that help businesses stay ahead.

The Rub

NetFortris is aimed at delivering business phone solutions that are affordable, powerful, and reliable. They give their customers a variety of solutions, with easy set-up, and included features for call management and collaboration. Fonality offers their clients three business phone plans to choose from:

The Essentials plan combines affordability and usability but does not include as many complex features. Great for businesses just starting out with VoIP.

The Professional plan includes more advanced features, like call screening and multiple "find me" functions. This is their most popular offering.

The Ultimate plan is their premise-based Unified Agent Edition, perfectly suited for sales calls and advanced call management. It comes with a higher per-month price but has nearly everything included.

All of their plans come with select included features, and also have additional features that can be added on for a per-user per-month fee.

Bottom Line

For top-rated and award-winning business phone service (and additional communication services), NetFortris has the solutions businesses need. For their business phone systems, NetFortris ensures that businesses have all of their areas covered, providing tools, software, and plug-ins that help businesses connect, collaborate, and control their calls. Plus their plans are affordable, with the Professional and Ultimate tiers offering plenty of included features. All with flexible deployment and payment that suits any type or business in any industry, which is why they have one of the best retention rates in the communications industry.

NetFortris also branches out from the business phone system and offers up unified communications, public cloud, private cloud, and a hybrid solution to businesses that need more.

Our Two Cents

When it comes to business phone systems, NetFortris delivers VoIP solutions that give businesses the extra edge. The company embraces today's technologies and ensures that their phone solutions give users options to be more mobile, socially connect, and effectively manage their calls. They offer up exceptional unified communciations tools, complete conference and collaboration features, multiple deployment options (public cloud, private cloud, hybrid-hosted), and more, all for the sake of delivering a reliable product. Plus, their business phone feature plans are fairly priced, with options for a lower monthly cost by choosing an annual contract. And there are even additional options to customize your solution to make it uniquely fit your business needs. So it's easy to see why more than 30,000 businesses rely on Fonality for their communication needs.

Essentials
Professional
Ultimate

Plan Info
Plan Name	Essentials
Plan Summary	The Essentials plan is a great fit for businesses of all sizes. It includes unlimited calls, 100+ additional phone features, unlimited basic queues and auto attendant.
Key Features	Unlimited Calls Auto Attendant 24/7 Customer Support Unlimited Basic Queues
Notes	Customer may terminate the product by providing thirty (30) days written notice prior to the end of the initial contract term or next renewal term to [email protected]. This Plan is available in the following countries : United States

Plan Pricing & Services¹
Regular Price	$19.99
Promo Price	N/A
Price Disclaimer	Per month, per user
Setup Fees	Free
Activation Fees	N/A
Number Porting Fee	$5
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Month to Month (per user)	No contract : $19.99 /mo.
Annual Contract Prepay (per user)	1-year prepay : $14.99 /mo.

	
		
			
				Toll Free
			
		
		
			
				Setup
				N/A
			
			
				Monthly
				$5.00 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.03 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				N/A
			
			
				Monthly
				Pro User = $10/month; Unlimited = $40/month
			
			
				Included Pages
				500
			
			
				Add'l Pages Cost
				0.07
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	


	
		
			
				Equipment Options
			
		
		
			
				SIP/BYOD
				
			
			
				Phone Credit
				
			
			
				IP Phone Included
				
			
			
				IP Phone For Sale
				
			
			
				ATA Included
				
			
			
				ATA For Sale
				
			
		
	

	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				Included
			
			
				Add'l Local Min. Cost
				N/A
			

			
				Long Distance
				Unlimited
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				N/A

Plan Features³
Admin Dashboard/Portal	No
Anonymous Call Rejection	Yes
Auto Attendant	Yes
Barge	No
Business SMS	No
Busy Lamp Field	Yes
Call Analytics	No
Call Announce	No
Call Continuity	Yes
Call Forwarding	Yes
Call Forwarding - Advanced	Yes
Call Hold	Yes
Call Logs/Reports	No
Call Me Now	No
Call Monitoring	No
Call Notifications	No
Call Park	No
Call Pass	No
Call Queuing	No
Call Recording	No
Call Return	No
Call Routing	No
Call Screening	No
Call Transfer	No
Call Waiting	No
Caller ID	No
Caller ID - Dynamic	No
Caller ID Block	No
Caller ID Control	No
Click-to-call Me	No
Click-to-dial	No
Conference Bridge	No
Conference Calling	Yes
Custom Greetings	No
Custom Tagging	No
Desktop Integration Client	No
Dial-by-Name Directory	No
Directory Assistance (411)	No
Do Not Disturb	No
E911	No
Fax to Email	No
Find Me/Follow Me	No
Group Paging	No
HD Video Conferencing	No
HD Voice	No
Hunt Groups	No
Interactive Voice Response	No
Local Number Portability	Yes
Mobile App	No
Mobile/Desktop Sync	No
Music on Hold	No
Redial	Yes
Ring Groups	No
Selective Call Acceptance	No
Selective Call Rejection	No
Shared Call Appearance	No
Simultaneous Ring	No
Softphone	No
Speed Dial	No
Switchboard Software	No
Telephone Numbers (DIDs)	Yes
Third Party Softphones	No
Unified Inbox	No
User Portal	No
Video Conferencing	No
Virtual Extensions	No
Virtual Fax	No
Visual Voicemail	No
Voicemail	Yes
Voicemail to Email	No
Voicemail Transcription	No
Whisper	No

¹Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

³The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

Plan Info
Plan Name	Professional
Plan Summary	All Essentials features plus our award-winning HUD UC Software, HUD Mobile App, On-Demand Recording and Daily Email Reports. Unlimited calls, 100+ phone features, unlimited basic queues, auto attendant.
Key Features	Unlimited Calls HUD UC Software On-Demand Recording 24/7 Customer Support
Notes	Customer may terminate the product by providing thirty (30) days written notice prior to the end of the initial contract term or next renewal term to [email protected]. This Plan is available in the following countries : United States

Plan Pricing & Services¹
Regular Price	$24.99
Promo Price	N/A
Price Disclaimer	Per month, per user
Setup Fees	Free
Activation Fees	N/A
Number Porting Fee	$5
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Month to Month (per user)	No contract : $24.99 /mo.
Annual Contract Prepay (per user)	1-year prepay : $19.99 /mo.

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$5.00 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.03 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				N/A
			
			
				Monthly
				Pro User = $10/month; Unlimited = $40/month
			
			
				Included Pages
				500
			
			
				Add'l Pages Cost
				0.07
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	


	
		
			
				Equipment Options
			
		
		
			
				SIP/BYOD
				
			
			
				Phone Credit
				
			
			
				IP Phone Included
				
			
			
				IP Phone For Sale
				
			
			
				ATA Included
				
			
			
				ATA For Sale
				
			
		
	

	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				Included
			
			
				Add'l Local Min. Cost
				N/A
			

			
				Long Distance
				Unlimited
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				N/A

Plan Features³
Admin Dashboard/Portal	Yes
Anonymous Call Rejection	Yes
Auto Attendant	Yes
Barge	Yes
Business SMS	Yes
Busy Lamp Field	Yes
Call Analytics	Yes
Call Announce	Yes
Call Continuity	Yes
Call Forwarding	Yes
Call Forwarding - Advanced	Yes
Call Hold	Yes
Call Logs/Reports	Yes
Call Me Now	Yes
Call Monitoring	Yes
Call Notifications	Yes
Call Park	Yes
Call Pass	Yes
Call Queuing	Yes
Call Recording	Yes
Call Return	Yes
Call Routing	Yes
Call Screening	Yes
Call Transfer	Yes
Call Waiting	Yes
Caller ID	Yes
Caller ID - Dynamic	No
Caller ID Block	Yes
Caller ID Control	Yes
Click-to-call Me	Yes
Click-to-dial	Yes
Conference Bridge	Yes
Conference Calling	Yes
Custom Greetings	Yes
Custom Tagging	Yes
Desktop Integration Client	Yes
Dial-by-Name Directory	Yes
Directory Assistance (411)	No
Do Not Disturb	Yes
E911	Yes
Fax to Email	Yes
Find Me/Follow Me	Yes
Group Paging	Yes
HD Video Conferencing	Yes
HD Voice	Yes
Hunt Groups	Yes
Interactive Voice Response	Yes
Local Number Portability	Yes
Mobile App	Yes
Mobile/Desktop Sync	Yes
Music on Hold	Yes
Redial	Yes
Ring Groups	Yes
Selective Call Acceptance	Yes
Selective Call Rejection	Yes
Shared Call Appearance	Yes
Simultaneous Ring	Yes
Softphone	No
Speed Dial	Yes
Switchboard Software	Yes
Telephone Numbers (DIDs)	Yes
Third Party Softphones	No
Unified Inbox	No
User Portal	Yes
Video Conferencing	Yes
Virtual Extensions	Yes
Virtual Fax	Yes
Visual Voicemail	Yes
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	Yes
Whisper	Yes

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

Plan Info
Plan Name	Ultimate
Plan Summary	All Professional features plus voicemail transcription, video collaboration, advanced queues, real-time metrics and graphical reports. Unlimited calls, 100+ phone features, unlimited basic queues, auto attendant, HUD UC software, HUD Mobile app, On-Demand Recording, Daily Email Reports.
Key Features	Voicemail Transcription 24/7 Customer Support Unlimited Calls Advanced Queues
Notes	Customer may terminate the product by providing thirty (30) days written notice prior to the end of the initial contract term or next renewal term to [email protected]. This Plan is available in the following countries : United States

Plan Pricing & Services¹
Regular Price	$34.99
Promo Price	N/A
Price Disclaimer	Per user, per month
Setup Fees	Free
Activation Fees	N/A
Number Porting Fee	$5
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Month to Month (per user)	No contract : $34.99 /mo.
Annual Contract Prepay (per user)	1-year prepay : $29.99 /mo.

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$5.00 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.03 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				N/A
			
			
				Monthly
				Pro User = $10/month; Unlimited = $40/month
			
			
				Included Pages
				500
			
			
				Add'l Pages Cost
				0.07
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	


	
		
			
				Equipment Options
			
		
		
			
				SIP/BYOD
				
			
			
				Phone Credit
				
			
			
				IP Phone Included
				
			
			
				IP Phone For Sale
				
			
			
				ATA Included
				
			
			
				ATA For Sale
				
			
		
	

	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				Included
			
			
				Add'l Local Min. Cost
				N/A
			

			
				Long Distance
				Unlimited
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				N/A

Plan Features³
Admin Dashboard/Portal	Yes
Anonymous Call Rejection	Yes
Auto Attendant	Yes
Barge	Yes
Business SMS	Yes
Busy Lamp Field	Yes
Call Analytics	Yes
Call Announce	Yes
Call Continuity	Yes
Call Forwarding	Yes
Call Forwarding - Advanced	Yes
Call Hold	Yes
Call Logs/Reports	Yes
Call Me Now	Yes
Call Monitoring	Yes
Call Notifications	Yes
Call Park	Yes
Call Pass	Yes
Call Queuing	Yes
Call Recording	Yes
Call Return	Yes
Call Routing	Yes
Call Screening	Yes
Call Transfer	Yes
Call Waiting	Yes
Caller ID	Yes
Caller ID - Dynamic	No
Caller ID Block	Yes
Caller ID Control	Yes
Click-to-call Me	Yes
Click-to-dial	Yes
Conference Bridge	Yes
Conference Calling	Yes
Custom Greetings	Yes
Custom Tagging	Yes
Desktop Integration Client	Yes
Dial-by-Name Directory	Yes
Directory Assistance (411)	No
Do Not Disturb	Yes
E911	Yes
Fax to Email	Yes
Find Me/Follow Me	Yes
Group Paging	Yes
HD Video Conferencing	Yes
HD Voice	Yes
Hunt Groups	Yes
Interactive Voice Response	Yes
Local Number Portability	Yes
Mobile App	Yes
Mobile/Desktop Sync	Yes
Music on Hold	Yes
Redial	Yes
Ring Groups	Yes
Selective Call Acceptance	Yes
Selective Call Rejection	Yes
Shared Call Appearance	Yes
Simultaneous Ring	Yes
Softphone	Yes
Speed Dial	Yes
Switchboard Software	Yes
Telephone Numbers (DIDs)	Yes
Third Party Softphones	Yes
Unified Inbox	No
User Portal	Yes
Video Conferencing	Yes
Virtual Extensions	Yes
Virtual Fax	Yes
Visual Voicemail	Yes
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	Yes
Whisper	Yes

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

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April 16th, 2024 - RobGreenfield

iTalkBB

I signed up for a TV streaming box from iTalkBB a few months ago, which was fine at first. But they recently contacted me out of nowhere and told me...

April 15th, 2024 - Nownow Miao

Toll Free
Setup	N/A
Monthly	$5.00 /mo.
Included Min.	N/A
Add'l Min. Cost	$0.03 /min.

Faxing
Setup	N/A
Monthly	Pro User = $10/month; Unlimited = $40/month
Included Pages	500
Add'l Pages Cost	0.07

Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers

Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale

Plan Minutes
Local Min.	Included
Add'l Local Min. Cost	N/A
Long Distance	Unlimited
Incl. Long Distance Min.	N/A
Add'l Long Distance Min. Cost	N/A

Toll Free
Setup	$0.00
Monthly	$5.00 /mo.
Included Min.	N/A
Add'l Min. Cost	$0.03 /min.