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Home > All Providers Reviews > Fluentstream Technologies

FluentStream Technologies Reviews

FluentStream Technologies is a phone and VoIP system provider that offers smart business phone solutions for almost every industry. FluentStream offers services to call centers, local governments, fire departments, finance, law offices, healthcare, insurance, marketing and advertising, retail, and more. Their platform is supported by an intuitive, easy-to-use web portal and seamlessly integrates with CRMs and Ticketing Systems through FluentStream's simple API.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

FluentStream Technologies offers a fully hosted business VoIP phone solution designed to help businesses work smarter and simpler. Their phone solutions come with over 90 features plus business app integrations to help organizations connect better. From start-ups to enterprises, FluentStream have phone service plans that cater to their specific needs.

Phone Solutions for All Types of Businesses

FluentStream Technologies knows that there is no one-size-fits-all approach to business communications. Thus, they make sure to tailor their offering to different types of businesses. They have four phone pricing plans to choose from: Essential ($20 per user per month), Advanced ($30 per user per month), Complete ($45 per user per month), and Enterprise plans. Each plan comes with an excellent set of phone features, phone support, and more. They also offer a wide variety of IP phones from leading brands.

Vast Range of Features

When it comes to phone features, FluentStream doesn’t cut corners. They offer a comprehensive selection of calling, management, voicemail, reporting, and mobility features. FluentStream also offers customers the option to discover and explore these features for free, via the FluentCloud webphone for business. With the webphone, users can start making calls from their browsers instantly. No download or installations required.

Write your own review

Best Phone System All Around - FluentStream Technologies

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5
Average: 5 (1 vote)
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FluentCloud is by far the best phone system we've encountered. We were in the hunt for a phone system with specific features and FluentStream was the only company willing to accommodate and develop a system that works with our need. Their customer service is unmatched; every questions, comments and concerns were promptly answered. Highly recommended!

Customer Service, Sound Quality, Price, Reliability, Features
Yes

Look No Further...FluentStream

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5
Average: 5 (1 vote)
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As a business owner, I am always on the lookout for quality and cost. Often one of those comes at the cost of the other. That is not so with FluentStream - they truly are the best of three worlds. That third world is service. I have never once felt like a number unlike I have with other telecom companies.
If you have a business and are looking for an alternative to the big guys, I urge you to give FluentStream a try. You will be extremely hard-pressed to find a better combination of quality, features, and service - all for a price that is phenomenal. On top of that, their platform is totally customizable for your business and they can change it on the fly. What more can you ask for?
I have put them on my website for free because I am THAT impressed and I want those who know me to have the opportunity to get to know them. I heartily endorse this company.

Price, features, flexibility, phenomenal customer service.
None as far as I am concerned.
Yes

Fluent Stream compared to the others

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This is our third VOIP in about six years. Hands down it is the most reliable. We did like Jive in the beginning but the last year they were down a LOT. Go and check their Twitter account and you will see their issues. When we moved to Fluent Stream, they explained how they were different so they do not go down and they are absolutely correct. Plus the support is awesome. To me support is a feature. FS is all US based and very responsive. Cost is always a factor for any small business. We have 4 lines and about 10 lines. Our bill actually went down when we left Jive. We had also tried 8x8...all I can say about them is RUN AWAY FAST. Awful quality. Awful support. Can only use their phones. We think we have found our home with Fluent Stream.

Sound Quality. Support. Cost.
Cannot think of anything.
Yes

Outstanding VoIP Company - FluentStream

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5
Average: 5 (1 vote)
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4.6
Average: 4.6 (1 vote)

My experience with FluentStream Technologies has been nothing but pleasant. All of the employees whom I have worked with have been very helpful. Lacey has helped me with the porting process in addition to the set up and operation of the phones. Lacey has addressed all of the issues I have had in an expedient manner and has been very pleasant to work with. Candece, from the sales staff, was also quite helpful in aiding my decision to switch to VoIP. Other standout employees have been Chris and Dorian from the technical staff. Our call quality has greatly improved, the web-based control has been intuitive and easy to use, and the features have helped to add an element of automation saving us man-hours. In addition to all these great things about the company the cost is more affordable than our previous traditional phone service. The only complaint I can think of is that they did not send out a technician to set up the phone system although they were very helpful in aiding my setup remotely and I could see this potentially posing a problem in an office without dedicated IT staff. Overall my experience with FluentStream Technologies has been great and I would highly recommend them to anyone.

Customer service has been outstanding, call quality has been greatly improved over our prior traditional phone service, a multitude of features which have been very helpful for automation, easy to learn and intuitive web based control, and cost.
They did not send a technician to our office to set up the phone system.
Yes

My last VOIP from FluentStream

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5
Average: 5 (1 vote)
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Average: 5 (1 vote)

In my over 35 year of Medical practice this is my 3rd system, 1st VOIP, works excallent, Me, Staff and clients love it, this will be my final system, serve all my practice needs. Dr. Hameed Khan

Excellant VOIP system, love it, Has all the features a medical office would need, and the support is very good and timely.
Yes

Great Customer Support & Very Responsive

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Average: 5 (1 vote)
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I was searching for a Hosted System, FluentStream Technologies assisted me with setting up our Business Phone System rapidly and within 24 hours of signing on as a new customer, my system was delivered and our three offices were able to immediately begin doing business. I recommend Fluent Stream to everyone. Every representative of the company answered my questions and walked me comfortably through the entire process. By the time other companies could get a proposal team, my system was up and running with clients being served..

Every Question you need answered Every Question you have gets a yes Every Thought You Have They Help You Bring it to Life
You can't think of any reasons to not use the company
Yes

FluentStream Technologies and Homewatch CareGivers

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4
Average: 4 (1 vote)
4
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4.4
Average: 4.4 (1 vote)

The service has so much to offer. Our office may be a little small for all the possibilities from Fluent Stream, but when we compared it to others they had so much more. That doesn't include their impeccable service.

Excellent customer service. We get a response to any questions from Melissa almost immediately. So many features, it's unbelieveable.
So many features it's difficult to comprehend. Sometimes it gets a little confusing.
Yes

FluentStream: Best service we could find

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5
Average: 5 (1 vote)
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I needed long distance service nationwide and a flexible phone system and my local provider did not have the answers.  I spoke to the people at FluentStream and they were able to not only meet all my requirements but much more.  We have had the FluentStream VOIP service for almost two years and it is still the BEST phone service we could find.  The voice quality is great and the flexibility it gives us allows us to do many things we could not do before.  I would highly recommend FluentStream.

Sound Quality, Cost, Flexibility
None
Yes

FluentStream: Simple Transition

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FluentCloud made our transition from Verizon/Frontier relatively simple.  Service has been solid.  At the beginning FluentCloud worked closely with our remote receptionist service to make sure the transition would be seamless.  It's a vast improvement over our old Verizon lines, at about 1/2 the cost.
Fax was weak for some time; first person who tried to help didn't result in any improvement.  When we went back to them, we got someone who fixed it in about 5 minutes.

FluentCloud made our transition from Verizon/Frontier relatively simple. Service has been solid. At the beginning FluentCloud worked closely with our remote receptionist service to make sure the transition would be seamless. It's a vast improvement over our old Verizon lines, at about 1/2 the cost.
Fax was weak for some time; first person who tried to help didn't result in any improvement. When we went back to them, we got someone who fixed it in about 5 minutes.
Yes

FluentStream: Dramatically Lower Costs

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Average: 5 (1 vote)
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Average: 5 (1 vote)

My business was restructured from a fixed office location to a floating office.  Fluentstream has worked seamlessly during this transition.  Installation/Setup was quick and easy.  The cost is dramatically lower than my previous vendor with the same or better quality and better support.

Simple installation and easy to use.
None to date.
Yes

Pages

FluentStream Technologies

Denver , CO
United States
2007Year Founded
92%Recommend
26User Reviews

Overall Rating

4.65
4.73
92%
90%
93%
94%
94%

Service Locations

  • United States
VoIP app

The Skinny

While other VoIP companies send support calls to offshore call centers, FluentStream has built an entirely different support process consisting of a US based team that is available 24/7. 96% of calls are answered within 3 rings, and you will be speaking with a dedicated team that is familiar with you and your specific account. We're not just available 24x7 for issues - our phone solution is provided as a managed service for our customers that don't want to self-manage their account. FluentStream allows customers to outsource their phone system to our expert team so they can focus on running their business.

the rub

The Rub

FluenStream brings the best pricing to users: pricing is simple and straight forward with no hidden costs. And for as low as $19.99/user, plans include unlimited calling, over 50+ features, and 24x7 US based support. There are no setup, installation, or activation fees either!

Let our patient sales team educated you on VoIP technology, demonstrate why FluentStream is different than the competition, and provide you a test account to try us out with no obligation! There is never a contract and we offer a 30-day money back guarantee.

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