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Home > All Providers Reviews > Callcentric

CallCentric Reviews

CallCentric is an internet phone service provider that uses either your computer or a telephone adapter to place calls via the internet. CallCentric allows for free calls to other CallCentric customers and low-rate calls to traditional phones. CallCentric offers VoIP-based broadband phone services for both residential and business users. Their services include all of the essential features, free local numbers, and much more.

Consider the IP Freedom phone service. As long as you are calling another CallCentric customer, with the proper installed software (or an IP-adapted phone), the call is absolutely 100% free. The only downside is that you can’t call anyone on a landline.

What does CallCentric offer?

CallCentric has three different paid calling plans available. The first, Pay Per Call, is an extension of the IP Freedom calling plan. You simply credit a small amount to your account and you can call anywhere in world, at low VoIP rates. That’s it. You only pay for what you use. Calls within the CallCentric network are still free. The second and third plans are the North America Unlimited Plan and the World Select Plan. Both are for a low monthly fee and both offer unlimited calls: North America Unlimited to North America and World Select to 35 countries around the globe. All CallCentric’s plans (even IP Freedom) have wonderful features included, like voicemail, browser management, and more.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

Best VoIP Provider I have used thus far

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I was one of those ex-SR refugees looking for service and stumbled upon this one. Man, it was like a breath of fresh once I realized the customer service was as prompt they say they will be (and just as helpful). Everyone's experience will probably be different with them, but this is not really meant for beginners in the VoIP game. Anyway, LOVE THESE GUYS!!!

No contracts, great price, great quality, number porting, and most everything...check the website
No name in the caller ID (inbound or outbound)
Yes

a

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)

BEST EVER experience I have had with customer support via messaging.
***Intelligent, Proactive and Doing What's Right****

Good customer support via text messaging
NO 7 DIGIT DIALING... No voice support, Improvement in the dashboard.
Yes

a

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
Yes

so far so good

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

At 1st, I ordered voip.com service. But I didn't get phone adapter and also phone number after more than 1o days. So, I canceled the voip.com service and jumped into callcentric. So far i am very happy with service.

great service
Yes

a

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.8
Average: 4.8 (1 vote)

I really like prices and the voice quality offered by Callcentric. You can set your own package with income and outcome plans. Very good. I tried customer service by e-mail and was excellent I got my answer in 30 minutes.

Price, Voi
Nothing
Yes

worth every penny spent on

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

good, prompt service and best of all - can't beat the pricing.

reliable,
originatio
Yes

a

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.4
Average: 4.4 (1 vote)

I just signed up 2 days ago. Setup was fairly easy using the Grandstream 286 I bought through Atacomm. The instructions on the website worked well. Call quality seems good so far. I am paying $5.95 per month for to receive calls and using the Pay Per Call for outgoing. Rates for outgoing seem good compared to most others, especially for international calls. I haven't had to call support, so I can't comment on that. I like not having to pay connection fees. You still have to pay $8.25 for your phone (DID) number (one-time charge) and $4.40 (I think monthly) for 911 fee. It cost me altogether about $70 including equipment to get started with this. I think it was well worth it.

Yes

Good Service, Great Price

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)

I use Callcentric with asterisk. It works well, I have no major complaints. My calls are completed and the sound quality is very good. The couple of times I needed help, I opened a trouble ticket and support immediately addressed my concerns. The only complaint I have is that they don't allow you to pass your own caller ID, and while I have never opened a trouble ticket on this one, the DTMF signaling seems not always to pass properly... it's good enough for basic menus, but if you want to send or receive any long string of digits (ie. bank card number, etc.) sometimes it doesn't work right. But excellent service overall. Would highly recommend to anyone needing cheap calling-- particularly cheap international calling. Their rates are some of the best I have found.

Yes

not reliable

user_review
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
3.2
Average: 3.2 (1 vote)

I'm trying to call Brazil from USA. I could not complete it. Customer service is not helping too much. Local call in USA does not have high quality.

No

Nothing to compain about

user_review
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)

This is a real bare bones service that works.
Would be nice to have access numbers but then that would be asking for too much at this price.
Perfect for people who mostly make calls.

Yes

Pages

CallCentric

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2003Year Founded
73%Recommend
65User Reviews

Overall Rating

4.1
4.22
84%
79%
83%
79%
84%

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