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Home > All Providers Reviews > Callcentric

CallCentric Reviews

CallCentric is an internet phone service provider that uses either your computer or a telephone adapter to place calls via the internet. CallCentric allows for free calls to other CallCentric customers and low-rate calls to traditional phones. CallCentric offers VoIP-based broadband phone services for both residential and business users. Their services include all of the essential features, free local numbers, and much more.

Consider the IP Freedom phone service. As long as you are calling another CallCentric customer, with the proper installed software (or an IP-adapted phone), the call is absolutely 100% free. The only downside is that you can’t call anyone on a landline.

What does CallCentric offer?

CallCentric has three different paid calling plans available. The first, Pay Per Call, is an extension of the IP Freedom calling plan. You simply credit a small amount to your account and you can call anywhere in world, at low VoIP rates. That’s it. You only pay for what you use. Calls within the CallCentric network are still free. The second and third plans are the North America Unlimited Plan and the World Select Plan. Both are for a low monthly fee and both offer unlimited calls: North America Unlimited to North America and World Select to 35 countries around the globe. All CallCentric’s plans (even IP Freedom) have wonderful features included, like voicemail, browser management, and more.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

Excellent

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Really nice service! Thank you

Yes

Nothing Bad to Say

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Since signing up with Callcentric about three days ago I have been nothing but impressed. The support received via their website has been superlative with responses to my 'trouble tickets' being timely and right on target in the response and solution. The quality of the calls has been better than I had hoped for in a VOIP system over a home network. I am recommending the service to all my family, friends and associates.

Yes

Scam - Not from what I've seen

user_review
5
Average: 5 (1 vote)
3
Average: 3 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.6
Average: 4.6 (1 vote)

I don't get what the "BIG SCAM!" guy is talking about.
I've been using these guys for around 9 months or so and consider their service excellent.
How he got them on the phone I don't get as they state on their website in the frequently asked questions:
http://www.callcentric.com/faq.php?s_go=1&search=support+trouble&go=Search
that they don't do phone sales or support. However every trouble ticket i've opened with them to ask a question (around 10 so far) has been answered in less than 24 hours and almost all the cases in less than a few hours.
I'm also not clear how this person claims they were billed for 3 months when there system doesn't even offer that option; I know because I never found a way to do it. When I asked via a trouble ticket (again which as answered really fast) if I could get a discount for ordering for more than one month they told me that they don't offer billing for more than one month at a time.
Anyways, I really like these guys and they been really helpful and friendly with the general questions and setup questions I've had. I kind of find it hard to believe this persons story. The comments in the forums about them on dslreports (where I originally found them) also show no negative comments I've run across.

Yes

BIG SCAM!

user_review
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)
1
Average: 1 (1 vote)

WATCH OUT THESE JERKS ARE REAL BIG SCAMMERS. I GAVE MY CARD TO THEM FOR MONTHLY PLAN AND THEY CHARGED ME FOR 3 MONTHS IN ADVANCE WITHOUT EVEN TELLING ME. WHEN I CONTACT THE CUSTOMER SERVICE THEY HUNGUP. ITS BEEN 2 MONTHS NOW AND THEY ARE STILL TELLING ME THAT THEY ARE "INVESTIGATING". FINALLY, NOW I GOT MY MONEY BACK FROM MY CREDIT CARD DISPUTE.

No

Pages

CallCentric

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2003Year Founded
75%Recommend
64User Reviews

Overall Rating

4.15
4.25
85%
80%
84%
80%
85%

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