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Home > All Providers Reviews > Callcentric

CallCentric Reviews

CallCentric is an internet phone service provider that uses either your computer or a telephone adapter to place calls via the internet. CallCentric allows for free calls to other CallCentric customers and low-rate calls to traditional phones. CallCentric offers VoIP-based broadband phone services for both residential and business users. Their services include all of the essential features, free local numbers, and much more.

Consider the IP Freedom phone service. As long as you are calling another CallCentric customer, with the proper installed software (or an IP-adapted phone), the call is absolutely 100% free. The only downside is that you can’t call anyone on a landline.

What does CallCentric offer?

CallCentric has three different paid calling plans available. The first, Pay Per Call, is an extension of the IP Freedom calling plan. You simply credit a small amount to your account and you can call anywhere in world, at low VoIP rates. That’s it. You only pay for what you use. Calls within the CallCentric network are still free. The second and third plans are the North America Unlimited Plan and the World Select Plan. Both are for a low monthly fee and both offer unlimited calls: North America Unlimited to North America and World Select to 35 countries around the globe. All CallCentric’s plans (even IP Freedom) have wonderful features included, like voicemail, browser management, and more.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

a

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I've been a faithful Vonage customer for nearly 2 years, but with no innovation and the rates increasing with taxes, it was time for a change. I found Callcentric through various reviews and completely concur with most people's opinions. The customer support, although email only has been incredibly fast and always helpful. The pricing tiers are fair, although can be confusing to anyone new.

Highly recommended.
Yes

Crazy for buying this service if you want unlimited features

user_review
3
Average: 3 (1 vote)
1
Average: 1 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
2.6
Average: 2.6 (1 vote)

This is not one of the best service plans out there in the market for VoIP. With this service you have to pay for unlimited outgoing calls(19.99/mon)and unlimited incoming calls with is an extra 19.99/mon. They also have other plans where you can just pay for however many mins you expect to use for the month. I figure this service is not good on your pockets if you are looking to save money for regular features which are in any modern day phone packages anyway. If you are looking for a limited package deal this would be a good plan, but most people are looking for unlimited. This company will have you paying big time for unlimited service. That is like $40.00/mon just for those two features. Not going with this service plan saves me a lot of money in the first place lol.

Good customer service
Pay outrages prices for separate features, that should be calculated in one low price!
No

Excelent

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Excellent customer service, good sound quality, good price.
View all Callcentric plans

Shipping, customer service.
Yes

a

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4.2
Average: 4.2 (1 vote)

1. Many options to choose from. Unlimited calling to per call.
2. Low domestic and international rates
3. Peering capability (can call other SIP networks for free)
4. Great online management tools
5. Free option to try service out without investing a lot or a long term contract.
6. Good reliabilty and call quality so far.
7. Great web site and online support

No live or phone support. Making a choice of what you want may be confusing since the incoming and outgoing plans are d
Yes

a

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I've read reviews here and decided to settle on callcentric as it was bring your own equipment, relatively low cost rates and ratings were relatively good. I have been using the service for almost 6 months and i give it 5 stars across the board, didn't experience any problems other than a few with my equipment but that was the fault of my hardware not the callcentric. Service works relatively well with my Linksys SPA2102 with fax and regular phone hooked up to it though you need to play around with fax settings a bit to get at right settings.

low prices, reliable, pay as you go
none really though it would help if they would certify some wifi phones that are known to work
Yes

Incoming calls extra

user_review
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
3
Average: 3 (1 vote)
2.6
Average: 2.6 (1 vote)

Not happy with service. Ok, I'm mostly unhappy with voipreview.org, but I guess it is my fault for not researching more about Callcentric. The price doesn't seem too bad, ... until you find out that you don't get a phone number with their "unlimited" plan. Yes, I *am* new to VOIP, but shouldn't that be noted somewhere on the voipreview.org phone service plan information web page?
Callcentric should certainly explicitly state this.
As for the sound quality, it is less than what I expected, but I am probably more demanding that most--yes I have a solid connection with plenty of upload and nothing else going on during sub-par voice quality calls.

Unlimited outgoing calls on "unlimited" plan.
No incoming calls on "unlimited" plan since there's no phone # included w/plan.
No

the sound is broken and terrible

user_review
2
Average: 2 (1 vote)
4
Average: 4 (1 vote)
2
Average: 2 (1 vote)
4
Average: 4 (1 vote)
1
Average: 1 (1 vote)
2.6
Average: 2.6 (1 vote)

I put $5 into my account for a try and made a few calls. I download the software and called from my Laptop. The sound quality is terrible.

No

So far so good

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4.4
Average: 4.4 (1 vote)

It has been just over an hour since I got my line. Took less than 5 minutes to setup. And the price is great ! Just $0!! Pay per use price - 2 cents a minute.
All connections went through and the quality is excellent.

Easy setup, Great price.
None
Yes

finally voip tht is working

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

this is my 3rd voip provider in 4 years and far it has been the best!! Ive had Verizon;unreliable and costly, then I tried Sunrocket;out of business, and now with CallCentric i get EASY to use service, setup was a breeze, worked right out of the box! Support returns e-mail questions, and the pricing options are great!! This is the service to get HANDS DOWN. You can e-mail me directly if you have any questions.
Thx

ease of setup, reliability,price,support
none
Yes

Best VoIP Provider I have used thus far

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

I was one of those ex-SR refugees looking for service and stumbled upon this one. Man, it was like a breath of fresh once I realized the customer service was as prompt they say they will be (and just as helpful). Everyone's experience will probably be different with them, but this is not really meant for beginners in the VoIP game. Anyway, LOVE THESE GUYS!!!

No contracts, great price, great quality, number porting, and most everything...check the website
No name in the caller ID (inbound or outbound)
Yes

Pages

CallCentric

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2003Year Founded
75%Recommend
64User Reviews

Overall Rating

4.15
4.25
85%
80%
84%
80%
85%

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