Axvoice Reviews

Axvoice is a VoIP service provider that offers low-rate domestic and international calling plans for residential and business customers. There are no contracts necessary to sign up with Axvoice service, and customers can safely try their service with a money back guarantee. Plus, Axvoice plans come with 30+ free calling features in addition to 24/7 customer support. And getting customer support with Axvoice is as easy as using the green "Live Help" button on their website for immediate service. Furthermore, their services are plug and play, ensuring your phone system is up and running as soon as possible.

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Users Average Rating

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Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

Axvoice delivers affordable VoIP phone solutions to residential customers in the US and Canada. With three relatively inexpensive home phone plans to choose from, customers that move to Axvoice can take advantage of slashed telephone bills while enjoying advanced calling features.

Affordable Residential Plans

Axvoice offers three of the most economical residential VoIP plans: Home Phone Service USA/Canada (starts at $8.25/month for a yearly plan), the US/Canada 200 (starts at 5.99/month for a yearly plan plus low per minute calling rates), and Pay As You Go plan (starts at $4.99/month plus low per minute calling rates). All three plans include over 30+ calling features, online account management, and VoIP equipment.

Free Equipment and Hassle-free Setup

All of Axvoice’s home phone plans include a free VoIP device. The device is designed for plug and play installation, which means it works right out of the box and gets your service up and running in minutes. Axvoice also offers BYOD (where applicable) to help you save on your bill.

Write your own review

My dog could provide better customer service than Axvoice does!

Scotty B May 07, 2013

user_review

Sound Quality

Average: 1 (1 vote)

Price

Average: 1 (1 vote)

Customer Service

Average: 1 (1 vote)

Features

Average: 1 (1 vote)

Reliability

Average: 1 (1 vote)

Rating

Average: 1 (1 vote)

I tried to sign up for their service but their "billing" department (so said their emails) was so inflexible and rigid about the process, I ultimately gave up trying to complete it. Not only did they fail to read/respond appropriately to emails -- repeatedly requesting information, for example, which I already provided to them -- my issue ultimately came down to their complete inflexibility in regards to a simple phone call. As with many companies, they use a phone call to validate their online client and wish to speak to you personally. However, in attempting to set up this initial call, Axvoice seemed completely inflexible, insisting on a time-table which I found decidedly inconvenient. Moreover, they seemed unable or unwillingness to accommodate an alternative time frame that was convenient for me. I wasn't trying to be a prima donna -- accommodating a customer's time table is perhaps one of the most basic tenets to proper customer service and I did provide them with a generous three hour window from 9am to noon any day of the week for which I was available for this procedure -- but AXvoice was ultimately incapable to accommodate my request.
Now, I understand when the cable or phone companies requires this kind of "window of availability" (i.e. because they are sending out an actual person to your home to whom you need to give access to your property), but c'mon AXvoice -- this kind of service window crap is really annoying when even when it is clearly necessary. We, on the other hand, were merely negotiating a time block for receiving a simple phone call! WTF? Do you really need to be THAT inflexible? Is your billing staff so impotent that they can't simply pick up the phone at ANY time of day? Ultimately, I just became frustrated with the email back and forth and given the wide range of competition in the VOIP industry, I felt this situation likely portended some really poor customer service for which I would have gravely regretted had I had the misfortune of enduring a full year of service with them. I suppose I might thank AxVoice for being such incredible boobs.

Pros I never had a chance to find out -- they couldn't manage to finish the application process with me

Cons Really bad customer service (at least during the application process).

I highly recommend these guys.

jamesrohloff Jan 24, 2013

user_review

Sound Quality

Average: 4 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 4 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 4.6 (1 vote)

I have never written a review before in my life, but I guess there's a first time for everything. I'm recently divorced, and been really down on my luck since my wife left me. She usually handles all the bills and financial stuff around the house. I'm a guys' guy, so I don't know what kind of groceries to buy, or what kind of cable package to order. I'm absolutely clueless when it comes to that stuff. The first year on my own was brutal. I overpaid for everything. After my job cut our wages, I had to learn how to budget my money. To go from $11.50 to $8.25, was devastating. I decided to try making money online, so I kept internet and basic cable. I gave up cell phone services for awhile too; I was paying $87 per month for something I barely even used. I saw an ad for Axvoice, and checked the site out. I thought to myself, "$8.25?! I can do that!" The adapter came within a couple of days, and I was up and running. It was nice talking on a phone that didn't drop my calls or sound like I was inside an empty room. I can't believe how many features I get with my service. I have caller id, voicemail, three-way calling, call forwarding, and a bunch of other features. My home phone does more than my cell phone could ever do. I would need 20 different phone apps alone, to do the things Axvoice does. Now that I'm on my own, I can appreciate the small things, and these guys offer a big difference for a small price. Thanks for the awesome service.

Pros Offering plenty of features and saving my money every month.

Cons I can't find any thing annoying.

Axvoice Works Very Well For Us

brendanj876 Oct 03, 2012

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

We have an office in the US and an office in Canada, and we switched over to Axvoice from another VoIP provider about 7 months ago. With our previous VoIP provider, we were constantly having issues with calls dropping, and also billing issues. I grew pretty sick of dealing with it so I did a bit of research online and decided to give Axvoice a try. I am glad I did, as the last 7 months since switching have been mostly smooth sailing. I also want to emphasize that it was easy to get Axvoice set up quickly in both our US and Canada locations, and the systems at both locations interface well with each other. I'd recommend Axvoice to any company who just wants their phone system to work without spending an arm and a leg, and also wants some business-class features.

Pros inexpensive, reliable, no hassle

HIghly Recommended Service, 5 Stars, No problems

AllenWright Sep 25, 2012

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

We were previously with Vonage and then switched to Axvoice and had signed about three months ago. It was very easy to complete and get the sign up stuff done, also we ported our number from Vonage over to Axvoice and honestly it is better quality at about half the price we were paying or close to it. The customer service is really great. The number port took about 2 weeks from the day our port request was put inand it went smooth. Me and my wife are so glad we switched and very happy with them, saving more money and better quality.We have tried all the top voip services and have switched to get best prices and service and Axvoice is best so far.

Pros Great Service, No Issues, Great Price

All around great service and price, no complaints at all

BraMiami Jul 13, 2012

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

When I had an apartment years ago when I was single I had a dsl line and went from msn to earthlink to finally switching to Comcast cable internet when it became available, at that point I had been seeing several commercials and offers for voip service and how much you could save and being that my internet and phone bills were way over 130+ per month I decided to make the switch and try out axvoice.
I placed my order over the phone and got my equipment super quick and to be honest it was very easy to plug in and use. I called my gf at the time and she could not tell the difference between my phones calls and other landline calls. No robotic sounds or lag in the call at all, I was pretty happy. I later called my family who lives in the islands, which ended up being cheaper than long distance or any phone cards which I have used before, they sounded like they were right next door to me and that was amazing. Two Big Thumbs Up for Axvoice.

Pros Great Customer Support, Great Features, Good Price, Clear Lines...

Cons Wish ling distance was free too but hey nobody can offer that....

Best Features and Choice for the Price. Beats the rest

digcity Jul 02, 2012

user_review

Sound Quality

Average: 4 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 4.8 (1 vote)

The first thing I liked about axvoice was the features included and no contract needed like many others will do to lock you in forever. Honestly the customer support is second to none. When I called in to get help with correcting a router issue a tech guy got on the phone right away and walked me through the whole thing and got the problem resolved quickly. That help to me meant a lot and was all I needed to become a lifetime customer. Most support will transfer you through three departments, leave you on hold, or take days to fix the simplest problem, they handled it quickly and I was more than happy. I have a complicated setup for my internet in my building and they figured out a solution fast. I highly recommend axvoice just based on customer support alone.

Pros Awesome customer Support. Great Price. Easy Setup.

Cons none

Great company !!

Eric78 Jun 26, 2012

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 4 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 4.8 (1 vote)

I ordered Axvoice after my previous voip company (Sunrocket) closed. For the transition Axvoice offered 3 months free service to sign up. The material arrived very quickly and setup was a child’s play. We chose Axvoice because of their international plan. My wife is from France, so she makes a lot of calls back home. Other providers have something similar, but they are more expansive and somentimes they don't include France. The voice is very clear. The international rates are so high with other providers, I'd be paying 4 times what I pay now. I would definitely recommend this service especially if you make international calls.

Pros high quality calls, easy set up and cheap rates

Cons I can't find any at the moment

Looking for another provider now

yduch Jun 12, 2012

user_review

Sound Quality

Average: 4 (1 vote)

Price

Average: 3 (1 vote)

Customer Service

Average: 1 (1 vote)

Features

Average: 4 (1 vote)

Reliability

Average: 1 (1 vote)

Rating

Average: 2.6 (1 vote)

Two points why I would not recommend them:
Upon sign in they charged me $152.88 by mistake. I supposed to pay $10.99/month, so I requested the explanation by e-mail.
BTW, I didn't find any way to call AXVoice support.
They responded that transaction will be refunded. That happened a year ago and I still didn't get my money back. AXVoice has been charging me for $10.99+taxes and fees for entire year, but $151.88 got lost. For last two months I didn't get any response from them to any of my e-mails...
Second issue: some of phone numbers, that I was dialing too often, stopped working. For example, my company PBX access numbers stopped working one after another. As soon as I was switching from one access number, that started giving me a busy signal after a month of using it, the next one stopped working in a month or so. When I lost an access to the first one, I've sent an e-mail to support: no response at all... Finally I came to the situation that I couldn't call any of my most used numbers and the account became completely useless.

Pros Easy to sign in, BYOD

Cons No response from customer support Incorrect billing and overcharge Not reliable

I LOVE Axvoice!!

Jaxman Jun 03, 2012

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 5 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 5 (1 vote)

I use high-speed internet for some home-based marketing that I am getting off the ground. I needed a reliable service for calls without giving out my cell or regular home number. I found AXVOICE and decided to give it a try and now I am very glad that I did. It is extremely reliable and the calls sound no different from a traditional, wired line service. At first I went with the basic, free service for incoming calls only, but I needed this to be for my new business. I switched it to the home office plan, which was the same price as the residential plan I was looking at. The 200 minutes with this plan is fine for me because I do most of my communication through social networking, text messages, and email. This works for the occasional conference call I need to do. As my business grows and I need to do more with this line, I can get nearly 8 times the minutes for only twice the price. I get all the features I would have gotten with the residential plan, too, including the music-on-hold feature, which gives my business a nice, professional feel. The simultaneous ring is perfect because my wife works a different schedule than I do. With this, my cell vibrates with no ring in my pocket to let me know the land line is ringing and it doesn't disturb her. AXVOICE helps me work my home business with more convenience than I could find with some other carriers and I am very happy about that.

Pros Extremely affordable, clear signal, it sounds just like you are using a traditional land line.

Cons I have found none so far.

long time customer

JoshBrooks May 24, 2012

user_review

Sound Quality

Average: 5 (1 vote)

Price

Average: 5 (1 vote)

Customer Service

Average: 5 (1 vote)

Features

Average: 4 (1 vote)

Reliability

Average: 5 (1 vote)

Rating

Average: 4.8 (1 vote)

Purchased my fіrѕt Axvoice service аbоut 2 years аgo. It was a lіttlе frustrating tо gеt my оld phone number ported but оncе dоnе іt hаs worked well еver ѕincе. I hаvе ѕincе moved 3 times, tаkіng my Axvoice hardware аnd phone number with mе еаch time. What a great advantage of location free phone number! Thе hardware hаѕ bееn reliable аnd ѕtіll works well.
Purchased a ѕеcоnd Axvoice phone line lаst year fоr my ѕecоnd residence, аnd thаt аlso hаs worked flawlessly; fоr whatever reason, іt was easier tо gеt іn touch with Axvoice customer service for the sеcond install and get my 2nd number ported.

Pros price and customer service

Axvoice

New York City , NY

United States

2005Year Founded

75User Reviews

Overall Rating

4.19

Sound Quality85%

Reliability82%

Features86%

Customer Service74%

Price83%

Service Locations

United States
Canada

The Skinny

Axvoice has a number of offerings available to both residential and business customers. Their Residential plans give you free incoming and outgoing calls to U.S. and Canada for as low as $8.25 a month. They also offer Business plans for as low as $14.99 a month, and International plans for as low as $16.58 a month.

Axvoice VoIP service works in your home by connecting your current home phone to the router with an adapter. Axvoice will supply a VoIP phone adapter with service for the cost of shipping ($19.99). Alternately, Axvoice supports Bring Your Own Device, so you can supply your own adapter if you have already purchased one.

The Rub

Axvoice provides four of the most economical residential calling plans available in VoIP service: Home Phone Service USA/Canada, US/Canada 200, and Pay As You Go. The plans are set up to accommodate your specific household's calling needs and are priced accordingly. Over 30 calling features are included on every plan for every customer at no extra cost. These features include call management features like alternate caller ID, simultaneous ring, 3-way call, call waiting, and more. The only feature that changes throughout the three residential calling tiers is call forwarding (1.5 cents/minute with Pay As You Go, 200 included minutes with US/Canada 200 and 1.5 cents per minute thereafter, and free with Home Phone Service USA/Canada).

With their residential international plans, users get free unlimited inbound and outbound calls to the US and Canada plus calls to more than 45 countries(see full list of countries on Axvoice's site) with the Residential International plan, and 60 countries with the Residential International Plus plan. These international plans include domestic calling as well to keep your monthly bill straightforward and clear.

With an Axvoice plan, you can also keep your current phone number in addition to free hardware and activation.

Bottom Line

With an Axvoice residential plan, you get affordable rates and access to helpful outbound and inbound call features (emergency 911 is charged at $1.50 for the first month). The best deal for your money is to pay a year up front with Axvoice's Home Phone Service USA/Canada plan and lock yourself in to only $8.25 a month for quality service. If not, the other two residential plans offer promo prices you should take advantage of. Axvoice also helps you save by providing a free one-time activation fee, free BYOD activation, and no hardware cost. Pay only shipping and provisioning in addition to any applicable taxes.

Although you will end up paying extra for Virtual Numbers and Toll Free Numbers through Axvoice, the monthly price is still within budget.

Our Two Cents

For unlimited local and long distance residential calling, Axvoice has a number of flexible plans that are plug-and-play install, meaning you'll be up and running on your new residential VoIP phone plan in minutes. Their basic residential Home Phone Service USA/Canada plan offers three different payment options, letting you opt for an up-front payment, post-pay option, or month-to-month payment. This plan also includes free outgoing and inbound calls. However, if you are more comfortable with only paying for what you use, Axvoice gives you the option to choose a Pay As You Go plan, which has a low per-minute rate for outbound calls, but still have free inbound calling, all with no contract.

While Axvoice charges for shipping and a first month E911 fee, they also provide you with free equipment, a free activation fee, and free BYOD activation.

Home Phone USA/Canada
US/Canada 200
Pay As You Go

Plan Info
Plan Name	Axvoice Residential Home Phone Service USA/Canada
Plan Summary	For home phone service, Axvoice offers this cost friendly plan for unlimited calls to the U.S. and Canada. You'll also get access to 30+ calling features, online account management, free equipment, and more!
Key Features	Unlim Calls US & Canada 30+ Calling Features Free Activation Free Equipment
Notes	$8.25/month for service entails signing up for Axvoice's $99/year blow out deal. Add a virtual number for $3.99/month. See provider's site for full feature listing. E911 fee of $1.50 for first month. This Plan is available in the following countries : United States Canada Mexico

Plan Pricing & Services¹
Regular Price	$8.25
Promo Price	$6.25
Price Disclaimer	$6.25/mo. 1-year prepay equals $75.00/year
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	$15.00
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Annual Contract Paid Monthly (per user)	1-year postpay : $10.99 / mo.
Month to Month (per user)	No contract : $14.99 / mo.
Annual Contract Prepay (per user)	1-year prepay : $6.25 / mo.

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$5.99 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.05 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				N/A
			
			
				Monthly
				Included
			
			
				Included Pages
				N/A
			
			
				Add'l Pages Cost
				N/A
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	


	
		
			
				Equipment Options
			
		
		
			
				SIP/BYOD
				
			
			
				Phone Credit
				
			
			
				IP Phone Included
				
			
			
				IP Phone For Sale
				
			
			
				ATA Included
				
			
			
				ATA For Sale
				
			
		
	

	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				Included
			
			
				Add'l Local Min. Cost
				N/A
			

			
				Long Distance
				Unlimited
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				N/A

Plan Features³
Admin Dashboard/Portal	Yes
Anonymous Call Rejection	Yes
Auto Attendant	No
Barge	No
Business SMS	No
Busy Lamp Field	No
Call Analytics	No
Call Announce	No
Call Continuity	Yes
Call Forwarding	Yes
Call Forwarding - Advanced	No
Call Hold	No
Call Logs/Reports	Yes
Call Me Now	No
Call Monitoring	No
Call Notifications	No
Call Park	No
Call Pass	No
Call Queuing	No
Call Recording	No
Call Return	No
Call Routing	No
Call Screening	No
Call Transfer	No
Call Waiting	Yes
Caller ID	Yes
Caller ID - Dynamic	No
Caller ID Block	Yes
Caller ID Control	Yes
Click-to-call Me	No
Click-to-dial	No
Conference Bridge	No
Conference Calling	No
Custom Greetings	Yes
Custom Tagging	No
Desktop Integration Client	No
Dial-by-Name Directory	No
Directory Assistance (411)	Yes
Do Not Disturb	Yes
E911	Yes
Fax to Email	No
Find Me/Follow Me	Yes
Group Paging	No
HD Video Conferencing	No
HD Voice	No
Hunt Groups	No
Interactive Voice Response	No
Local Number Portability	No
Mobile App	No
Mobile/Desktop Sync	No
Music on Hold	Yes
Redial	No
Ring Groups	No
Selective Call Acceptance	Yes
Selective Call Rejection	Yes
Shared Call Appearance	No
Simultaneous Ring	Yes
Softphone	Yes
Speed Dial	No
Switchboard Software	No
Telephone Numbers (DIDs)	No
Third Party Softphones	No
Unified Inbox	No
User Portal	Yes
Video Conferencing	No
Virtual Extensions	No
Virtual Fax	No
Visual Voicemail	No
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	No
Whisper	No

¹Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

³The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

Plan Info
Plan Name	Axvoice Residential Home Phone Service US/Canada 200
Plan Summary	With an allotted number of minutes and additional calling for only $0.015/min, the US/Canada 200 plan is convenient for users that don't spend too much time on the phone. You also get free incoming calls, 30+calling features, and more.
Key Features	200 Included Minutes Free Incoming Calls 30+ Features Free Equipment
Notes	Pay only $5.99/month with Axvoice's yearly promotion. Otherwise, plan is $9.99/month. See provider's site for full feature listing. E911 fee of $1.50 for first month. This Plan is available in the following countries : United States Canada Mexico

Plan Pricing & Services¹
Regular Price	$9.99
Promo Price	$5.99
Price Disclaimer	5.99/mo. is the yearly promotion price
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	$15.00
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Month to Month (per user)	No contract : $9.99/mo.
Annual Contract Prepay (per user)	1-year postpay : $5.99/mo.

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$5.99 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.05 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				N/A
			
			
				Monthly
				Included
			
			
				Included Pages
				N/A
			
			
				Add'l Pages Cost
				N/A
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	


	
		
			
				Equipment Options
			
		
		
			
				SIP/BYOD
				
			
			
				Phone Credit
				
			
			
				IP Phone Included
				
			
			
				IP Phone For Sale
				
			
			
				ATA Included
				
			
			
				ATA For Sale
				
			
		
	

	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				200
			
			
				Add'l Local Min. Cost
				$0.020
			

			
				Long Distance
				-
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				$0.015

Plan Features³
Admin Dashboard/Portal	Yes
Anonymous Call Rejection	Yes
Auto Attendant	No
Barge	No
Business SMS	No
Busy Lamp Field	No
Call Analytics	No
Call Announce	No
Call Continuity	Yes
Call Forwarding	Yes
Call Forwarding - Advanced	No
Call Hold	No
Call Logs/Reports	Yes
Call Me Now	No
Call Monitoring	No
Call Notifications	No
Call Park	No
Call Pass	No
Call Queuing	No
Call Recording	No
Call Return	No
Call Routing	No
Call Screening	No
Call Transfer	No
Call Waiting	Yes
Caller ID	Yes
Caller ID - Dynamic	No
Caller ID Block	Yes
Caller ID Control	Yes
Click-to-call Me	No
Click-to-dial	No
Conference Bridge	No
Conference Calling	No
Custom Greetings	Yes
Custom Tagging	No
Desktop Integration Client	No
Dial-by-Name Directory	No
Directory Assistance (411)	Yes
Do Not Disturb	Yes
E911	Yes
Fax to Email	No
Find Me/Follow Me	Yes
Group Paging	No
HD Video Conferencing	No
HD Voice	No
Hunt Groups	No
Interactive Voice Response	No
Local Number Portability	No
Mobile App	No
Mobile/Desktop Sync	No
Music on Hold	Yes
Redial	No
Ring Groups	No
Selective Call Acceptance	Yes
Selective Call Rejection	Yes
Shared Call Appearance	No
Simultaneous Ring	Yes
Softphone	Yes
Speed Dial	No
Switchboard Software	No
Telephone Numbers (DIDs)	No
Third Party Softphones	No
Unified Inbox	No
User Portal	Yes
Video Conferencing	No
Virtual Extensions	No
Virtual Fax	No
Visual Voicemail	No
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	No
Whisper	No

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

Plan Info
Plan Name	Axvoice Residential Home Phone Pay As You Go
Plan Summary	For residential customers who only want to pay for what they use, the Pay As You Go option is perfect. Incoming calls are free, and outgoing calls are charged at $0.015/min. Plus you get 30+ calling features, too.
Key Features	Low Rates 30+ Features Free Equipment Affordable
Notes	E911 fee of $1.50 for first month. This Plan is available in the following countries : United States Canada Mexico

Plan Pricing & Services¹
Regular Price	$4.99
Promo Price	N/A
Price Disclaimer	N/A
Setup Fees	Free
Activation Fees	Free
Number Porting Fee	$15.00
BYOD	Yes
Termination Fee	Free
Unlimited Minutes	Yes
Toll Free³	Yes

Plan Pricing Tiers²
Month to Month (per user)	No contract : $4.99 / mo.

	
		
			
				Toll Free
			
		
		
			
				Setup
				$0.00
			
			
				Monthly
				$5.99 /mo.
			
			
				Included Min.
				N/A
			
			
				Add'l Min. Cost
				$0.05 /min.
			
		
	
		
		
			
				Faxing
			
		
		
			
				Setup
				N/A
			
			
				Monthly
				Included
			
			
				Included Pages
				N/A
			
			
				Add'l Pages Cost
				N/A
			
		
	

	
		
			
				Number Availability & Details
			
		
		
			
				Area Code Selection
				
			
			
				Local Number Port
				
			
			
				Number Port
				
			
			
				Toll-Free Number
				
			
			
				Virtual Numbers
				
			
		
	


	
		
			
				Equipment Options
			
		
		
			
				SIP/BYOD
				
			
			
				Phone Credit
				
			
			
				IP Phone Included
				
			
			
				IP Phone For Sale
				
			
			
				ATA Included
				
			
			
				ATA For Sale
				
			
		
	

	
		
			
				Plan Minutes
			
		
		
			
				Local Min.
				Included
			
			
				Add'l Local Min. Cost
				$0.020
			

			
				Long Distance
				-
			
			
				Incl. Long Distance Min.
				N/A
			
			
				Add'l Long Distance Min. Cost
				$0.015

Plan Features³
Admin Dashboard/Portal	Yes
Anonymous Call Rejection	Yes
Auto Attendant	No
Barge	No
Business SMS	No
Busy Lamp Field	No
Call Analytics	No
Call Announce	No
Call Continuity	Yes
Call Forwarding	Yes
Call Forwarding - Advanced	No
Call Hold	No
Call Logs/Reports	Yes
Call Me Now	No
Call Monitoring	No
Call Notifications	No
Call Park	No
Call Pass	No
Call Queuing	No
Call Recording	No
Call Return	No
Call Routing	No
Call Screening	No
Call Transfer	No
Call Waiting	Yes
Caller ID	Yes
Caller ID - Dynamic	No
Caller ID Block	Yes
Caller ID Control	Yes
Click-to-call Me	No
Click-to-dial	No
Conference Bridge	No
Conference Calling	No
Custom Greetings	Yes
Custom Tagging	No
Desktop Integration Client	No
Dial-by-Name Directory	No
Directory Assistance (411)	Yes
Do Not Disturb	Yes
E911	Yes
Fax to Email	No
Find Me/Follow Me	Yes
Group Paging	No
HD Video Conferencing	No
HD Voice	No
Hunt Groups	No
Interactive Voice Response	No
Local Number Portability	No
Mobile App	No
Mobile/Desktop Sync	No
Music on Hold	Yes
Redial	No
Ring Groups	No
Selective Call Acceptance	Yes
Selective Call Rejection	Yes
Shared Call Appearance	No
Simultaneous Ring	Yes
Softphone	Yes
Speed Dial	No
Switchboard Software	No
Telephone Numbers (DIDs)	No
Third Party Softphones	No
Unified Inbox	No
User Portal	Yes
Video Conferencing	No
Virtual Extensions	No
Virtual Fax	No
Visual Voicemail	No
Voicemail	Yes
Voicemail to Email	Yes
Voicemail Transcription	No
Whisper	No

²To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.

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Toll Free
Setup	$0.00
Monthly	$5.99 /mo.
Included Min.	N/A
Add'l Min. Cost	$0.05 /min.

Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers

Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale

Plan Minutes
Local Min.	Included
Add'l Local Min. Cost	N/A
Long Distance	Unlimited
Incl. Long Distance Min.	N/A
Add'l Long Distance Min. Cost	N/A

Plan Minutes
Local Min.	200
Add'l Local Min. Cost	$0.020
Long Distance	-
Incl. Long Distance Min.	N/A
Add'l Long Distance Min. Cost	$0.015