Im a total newbie when it comes to using voip, but i did a lot of reading on the subject. After getting my last phone bill (yes i like to talk) i decided to take the plunge and signed up with atlantic telecom. The sign up process only took about 5 minutes in all and i got all my instructions by email soon after.
My box arrived after 3 days (i was told up to 7) and was very pleased with myself after figuring out what to do with the cables. - yes im a female and know nothing about computers and the like. Anyway to cut a long story short i have to say WOW. The call quality is very very good and i love the features i get including voicemail to email - very neat!
For $19.99 a month i get unlimited USA / Canada & Europe calls (my mothers in england) and i am just so impressed with the whole thing. I recently found out i can even use my laptop with a phone called x-phone or something like that - its pretty cool too.
I have never used anyone else for voip, but im glad i chose the company i did - top marks all around.
My account management features are really easy to use and i can log in at anytime to see anything i need to.
I kept my phone number for FREE too, no porting.
There was no small print or catches that i found with other providers - another big plus for me.
With this atlantic telecom, unlimited is unlimited, not limited like vonage
Very Inexpensive for the service & Quality of calls.Good support.Easy to use and set up.Very easy account managementGood and very generous referral programme.Unlimited means just that.<b>Ability to keep my existing phone number!</b>
Cant find any...i have really tried too. All in all I have used it for 4 months with no issues and i talk all the time!I only gave customer service 4 stars as once when i had to call them for a password, it took almost 3 minutes to get an agent (had to listen to the same boring message that they were busy dealing with other calls, i was in a queue etc etc...but i was given the option of pressing 1 to leave a call back number. No worse than Bell canada though.