close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

aptela Reviews

Aptela is the leader in today's burgeoning VoIP industry. They provide small businesses and medium-sized businesses with cost-effective and high-quality VoIP solutions.

Aptela offers two distinct business VoIP plans: Business VoIP and Mobile Plans. Business VoIP offers a wide array of features and phone service; the goal is to be a complete office solution. Mobile plans offer a cheaper alternative, allowing you to include your most mobile employees within your company’s PBX. Each plan includes a wide variety of features, and Business VoIP plans include inter-office communication and faxing for free.

Business VoIP comes in three flavors: VoIP Unlimited, VoIP Professional, and VoIP Basic. Each plan is scaled to your needs. VoIP Basic offers phone service when you need it at 2.5 cents a minute; VoIP Professional offers 250 minutes a month for a modest monthly increase; and VoIP Unlimited offers just that: unlimited nationwide calling.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.
Write your own review

Better than Vocalocity or Packet 8

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)

I'm on my third voip provider now... Let me save you the time and hassle that I went through. If you're considering voip for your small business, go with Aptela. They're not perfect, but they are miles ahead of the competition (who may save you a few bucks a month, but you'll soon find out why).
I understand that voip is not perfect all the time. But, in my opinion, neither is Ma Bell, not by a long shot. So, at the bare minimum, I think that customer service should be able to help you get set up, and help you in the event (when) you need assistance. I just didn't find this to be the case with Packet 8 or Vocalocity.
Aptela has been there for me since the beginning - even before I signed up. They made the transition easy, and they've helped out with a few snags along the way (my router was giving me some problems). The call quality is clear, and I'm happy with the service, even if there is an issue from time to time.
So, if you want my two cents, go with Aptela, these guys do small business voip the best.

Lots of great featuresEasy to useCustomer ServiceKnowledge of voip technologies
sometimes phone service can be less that perfecthad an issue with my bill once - it was quickly resolved
Yes

APTELA SAVED MY BUSINESS!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4.6
Average: 4.6 (1 vote)

I was with a different VoIP provider which was chaotic from the time I signed up until the time I cancelled my service.  Thankfully I found this company called Aptela which helped me through all of my woes.  Every step was relatively simple.  My sales agent explained the entire process to me and even though we had to buy new equipment the cost was still relatively low.  I've had service with Aptela a little over a month now and the service has been fantastic.  At first we had a few network and firewall problems but the technical department helped me through every step of getting this figured out.  Thank you Aptela for saving my business!

Yes

You might as well get a Walkie Talkie

user_review
2
Average: 2 (1 vote)
3
Average: 3 (1 vote)
2
Average: 2 (1 vote)
2
Average: 2 (1 vote)
1
Average: 1 (1 vote)
2
Average: 2 (1 vote)

Our small business has been stuck with Aptela for over a year now.  Do not even think of getting this if you are planing on making ANY international calls- the other side just won/t be able to hear you.
 
As phatetic as it sounds, I have to rely on my Skype phone for all outgoing Intl calls.

No

Pages

aptela

-
2005Year Founded
95%Recommend
43User Reviews

Overall Rating

4.55
4.54
91%
91%
90%
91%
90%

Service Locations

    Recent Reviews

    BryteCall Logo
    5
    BryteCall

    Great service! was very simple and quick to get our new system setup. Jonathan was our rep. highly recommend.

    March 26th, 2024 - italdoors
    BryteCall Logo
    5
    BryteCall

    BryteCall has been easy for use and their customer service is very responsive. Furthermore, BryteCall offers great rates making it a suitable choice...

    March 23rd, 2024 - Mike Vanessa

    Most Recent Blog Posts

    Everything You Need to Know About TCPA Compliance

    In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...

    Mar 15, 2024
    How Does Outbound IVR Work?
    How Does Outbound IVR Work?

    Interactive Voice Response (IVR) systems have become an integral part of modern communication strategies for businesses across various industries. While inbound IVR is widely known for its role in...

    Mar 15, 2024