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Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
8x8, Inc. delivers small-to-mid-market businesses reliable cloud-based communication solutions that use existing high speed internet connections. 8x8 also offers VoIP features and quality phone service at a competitive cost. Providing both business VoIP solutions and residential VoIP solutions, 8x8 is highly committed to matching phone service plans for your communication needs.
Note: The graphs above only measure the user ratings displayed over the last five years.
Editorial Review
8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform reliably. The company caters to enterprises from different industries, such as healthcare, transportation, education, insurance, and more.
Advanced Communications Systems
Based in San Jose, California, 8x8 brings a range of products and services that offer a comprehensive set of features at a competitive cost. These include the 8x8 Virtual Office (8x8’s cloud-based VoIP phone service), 8x8 Virtual Office Pro (a VoIP phone service bundled with online fax, call recording, and web conferencing), and 8x8 Virtual Contact Center (the company’s cloud-based contact center solution). They also offer a secure and reliable Unified Communications suite that integrates 8x8’s business phone service, virtual meetings, video conferencing, and more. In addition, 8x8 supplies a line of IP phones, conference phones, and video phones from trusted brands.
Secure and Compliant Solutions
8x8 understands that businesses these days want more from their communications solution apart from excellent features and competitive cost. They also value security. 8x8 safeguards their users’ mission critical communications through a host of security and compliance measures. 8x8’s solutions are compliant to various industry standards, including PCI Data Security Standard, HIPAA, CPNI, ISO 27001 and ISO 9001.
Packet 8 is the best for business and residential VOIP service at the best price
saving a ton of money!
customer service could be better
Yes
Love Packet8!
Packet8 service is excellent all the way around - excellent product, excellent customer service, excellent price. Love it.
Everything about the service...
None...
Yes
Re: 8x8
Packet8 Virtual OfficeWe have had the service for almost a year and a half. For the most part we are very satisfied. Only three gripes: 1) occasional (very uncommon) digital artifacting during calls (cannot hear the person we're talking to for a second or two); 2) call waiting caller ID causes two short (~2 second) beeps/pauses that cause us to not be able to hear the current conversation momentarily (they say they can turn this off - but then you lose the call waiting caller ID feature); 3) It took a LONG time and a LOT of phone calls with customer service to finally get our outbound caller ID to show up correctly (on the phones of people we're calling).
Solid service, very solid reliability, phones hardware is great, convenient & price efficient
see "comments" above
Yes
Re: 8x8
Packet 8We have used packet 8 for close to 2 years now. We have two offices in Phoenix and Tucson and we love having remote extensions in other cities.
cost, quality of calls.
cost, occasional dropped calls, latency issues.
Yes
Quality of service
sound qaulity is poor. Delays, and echos are main problem
Price and Virtual PBX
sound quality
Yes
Happy with VOIP
We made the switch about 2 years ago. It was not all easy in the early stages as we use high speed wireless for our internet and encountered some hardware/firmware issues early one. However, once those were resolved we have had a fairly good experience. Saved a lot of money and it has enabled us, with a very scattered work crew, to operate with the kind of telephone efficiency you normally could only have gotten from very expensive Centrex type systems.
Low Cost, Full Compliment of Business Class Features, Email copies of voicemails.
No Mac compatible option yet for call management software, slightly clunky web interface, must have high speed access.
Yes
Our Rep
Our representative inside Packet8, Marc Levenson, is excellent.
Yes
Easy to use
am not computer savvy, but I can manage it quite easily. It's very user friendly and the staff are helpful. Kudos to the Sales team, they were always making sure that things were going OK.
Yes
Easy to use
am not computer savvy, but I can manage it quite easily. It's very user friendly and the staff are helpful. Kudos to the Sales team, they were always making sure that things were going OK.
Yes
Business Customer Review
Packet 8 staff have bee very helpfull every stepo of the way in helping me understand their system so i can utilize the services i need to their fullest. step by step help in configuring via a phone call and email has been wonderfull the packet8 staff have not missed a beat for me.
excelent support staff and (training assist in installation/setup)
Unable to make auto attendant answer on 1st ring for non business hours.
As one of the oldest and largest providers in the VoIP market, 8x8 has an advantage of experience and broad market share. That means that 8x8 can offer multiple tailored plans to meet your business needs: 8x8 has, appropriately, eight different plans, from Unified Communications plans, to Mobile Solutions, to SIP Trunking, and specific faxing plans.
8x8 also offers residential plans, all with a similar theme: freedom from minute limits. Each plan offers some variation on unlimited calling. Freedom Unlimited offers unlimited calls within the United States and Canada, Freedom Unlimited Global offers the same deal, but with unlimited calling to 40 frequently called nations around the world. Sign up for Freedom Annual to secure savings on unlimited calling for one year.
The Rub
For businesses, 8x8 offers a rich business phone system in the cloud. Their business phone service plans come with two options: Virtual Office and Virtual Office Pro, both of which included unlimited calling and a host of features that businesses need to be powerful and productive. Both tiers have access to US-based support, and integration with Salesforce, NetSuite, and Zendesk. These business phone plans can be combined with one of 8x8's VoIP service plans: Metered Extension, Unlimited Extension (most popular), or Global Extension.
8x8's Unlimited Extension plan gives users unlimited calling to the US, Canada, Puerto Rico, Guam, US Virgin Islands, France, Ireland, Italy, Spain, and the United Kingdom. On top of this, customers get free in-network calls with any 8x8 customer worldwide (Disclaimer: calls to mobile, premium, special, and information service numbers are not included in this). The Metered Extension plan offers unlimited inbound calling, unlimited calling to and from any 8x8 extension, 250 minutes of outbound calling to the US and Canada, + 2.9 cents a minute thereafter, and any international tolls. And the Global Extension plan is essentially like the Unlimited Extension plan with the added bonus of unlimited calls to select international locations (see provider site for details).
Bottom Line
8x8 brings the best in business phone systems, stressing advanced phone features combined with collaboration and mobility at a cost you can afford. Their service plans use your existing broadband connection to provide you with Unlimited Calling as well as access to CRM integration, instant messaging/chat, and mobile apps. They pride themselves in providing VoIP solutions that are flexible enough for your business, yet secure and reliable enough where you will never feel confident in your phone system. Furthermore, 8x8's global reach makes it easy to call and connect all over the world.
Awards
8x8 has received the following awards:
Voted Industry leader in Unified Communications vy Gartner Magic Quadrant
Voted Top Hosted VoIP Provider (5+ years!) by Infonetics Research
Voted Top 25 Best Small Companies by Forbes
Earned CloudTrust Enterprise-Ready Ranking by Skyhigh Networks
Our Two Cents
For a VoIP provider that specializes in innovation and award-winning services, 8x8 is a good choice. By choosing 8x8 as your VoIP provider, you are signing up for a secure, enterprise-grade cloud solution that gives you the flexibility your business needs. They combine affordability with reliability in their Virtual Office and Virtual Office Pro VoIP solutions, both of which offer US-based support, unlimited calling, integrations, and a number of VoIP-ready features (like auto attendant, conference bridge, music on hold, etc.) that will help you to connect and collaborate with your employees and your customers. Easily add Metered, Unlimited, or Global Extension service plans to meet the needs of your employees.
With Unlimited Calling and a U.S. based support team, Virtual Office from 8x8 is a powerful business VoIP service that easily lets you communicate and connect. Their cloud-based phone solution ensures that you are getting advanced phone features at a price that can help you save up to 50% on your monthly phone bill.
Key Features
Unlimited Calling
Mobile Apps
Call Management
Easy Set-Up
Notes
Upgrade to Virtual Office Pro to get Call Recording, Web Video Conferencing, and Internet Faxing. Call Monitoring also includes Barge and Whisper features. This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
$39.99
Promo Price
$19.99
Price Disclaimer
N/A
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Varies
BYOD
Yes
Termination Fee
$59.99
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
1-year postpay : $19.99 / mo.
Toll Free
Setup
$0.00
Monthly
$25.99 /mo.
Included Min.
1500
Add'l Min. Cost
$0.03 /min.
Faxing
Setup
0
Monthly
$20.00/mo./line
Included Pages
0
Add'l Pages Cost
0
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
Yes
Busy Lamp Field
Yes
Call Analytics
No
Call Announce
Yes
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
Yes
Call Recording
No
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
No
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
No
Mobile App
No
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
No
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
Yes
Third Party Softphones
No
Unified Inbox
Yes
User Portal
Yes
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
Virtual Office Pro
Plan Summary
Virtual Office Pro is the best value for business VoIP. On top of the unlimited calling, mobile apps, US-based support, and full feature list, you get Web Conferencing with Video, Internet Faxing, and Call Recording. It is an all inclusive cloud communications phone system that brings you the best of a hosted PBX
Key Features
US-based support
Unlimited calling
Web Conferencing
Call Recording
Notes
Virtual Office Pro has all the features of Virtual Office, PLUS Web Conferencing with Video, Internet Faxing, and Call Recording. This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
$49.99
Promo Price
N/A
Price Disclaimer
N/A
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Varies
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
1-year postpay : $49.99 / mo.
Toll Free
Setup
$0.00
Monthly
$25.99 /mo.
Included Min.
1500
Add'l Min. Cost
$0.03 /min.
Faxing
Setup
0
Monthly
$20.00/mo./line
Included Pages
0
Add'l Pages Cost
0
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
-
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
Yes
Busy Lamp Field
Yes
Call Analytics
No
Call Announce
Yes
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
No
Call Recording
Yes
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
Yes
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
No
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
No
Mobile App
No
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
No
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
Yes
Third Party Softphones
No
Unified Inbox
Yes
User Portal
Yes
Video Conferencing
Yes
Virtual Extensions
No
Virtual Fax
Yes
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
8x8 Metered Extensions
Plan Summary
Similar to 8x8's Unlimited Extensions offering, the Metered Extensions plan gives you unlimited inbound calling, unlimited calling to and from any 8x8 extension, 250 minutes of outbound calling to the US and Canada, + 2.9 cents a minute thereafter, and any international tolls.
Key Features
30 Day Guarantee
Unlimited Outbound
Free Inbound Calling U.S.
Local Tech Support
Notes
- This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
$24.99
Promo Price
N/A
Price Disclaimer
$24.99 for Virtual Office; $34.99 for Virtual Office Pro
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Varies
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Toll Free
Setup
$0.00
Monthly
$25.99 /mo.
Included Min.
1500
Add'l Min. Cost
$0.03 /min.
Faxing
Setup
0
Monthly
$20.00/mo./line
Included Pages
0
Add'l Pages Cost
0
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
250
Add'l Local Min. Cost
$0.030
Long Distance
-
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
$0.029
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
Yes
Busy Lamp Field
Yes
Call Analytics
No
Call Announce
Yes
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
No
Call Recording
No
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
No
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
Yes
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
Yes
Virtual Fax
Yes
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
8x8 Unlimited Extension
Plan Summary
This is the most popular extension service plan offered by 8x8. With it, you get unlimited calling to the US, Canada, Puerto Rico, Guam, US Virgin Islands, France, Ireland, Italy, Spain, and the United Kingdom. An unlimited extension includes unlimited worldwide network calls with any 8x8 customer, business-class voicemail and a unique direct inbound dial (DID) telephone number.
Key Features
Most Popular Ext. Type
Unlimited Calling
Business-Class Voicemail
Unique DID
Notes
Any outbound calls to mobile phones, premium, special, and information service numbers are not included in the unlimited international destinations. This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
$39.99
Promo Price
N/A
Price Disclaimer
$39.99 for Virtual Office; $59.99 for Virtual Office Pro
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Varies
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Toll Free
Setup
$0.00
Monthly
$25.99 /mo.
Included Min.
1500
Add'l Min. Cost
$0.03 /min.
Faxing
Setup
0
Monthly
$20.00/mo./line
Included Pages
0
Add'l Pages Cost
0
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
Yes
Busy Lamp Field
Yes
Call Analytics
No
Call Announce
Yes
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
No
Call Recording
Yes
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
Yes
Click-to-dial
No
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
Yes
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
No
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
Yes
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
Yes
Third Party Softphones
No
Unified Inbox
Yes
User Portal
Yes
Video Conferencing
Yes
Virtual Extensions
Yes
Virtual Fax
Yes
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
8x8 Global Extension
Plan Summary
If you make a lot of international calls, then the Global Extension plan is a good choice for you. It is very similar to the Unlimited Extension plan except that you get the additional benefit of unlimited calls to select international locations (see provider for country list). International rates apply on all countries not listed on the included international locations.
Key Features
Unlimited U.S. Calling
International Calling
Business-class Voicemail
DID Telephone Number
Notes
See site for select international locations. Upgrade to the Virtual Office Global Pro Plan to also include web conferencing, Internet fax and call recording. This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
$79.99
Promo Price
N/A
Price Disclaimer
$79.99 for Virtual Office; $89.99 for Virtual Office Pro
Setup Fees
$39.99
Activation Fees
Free
Number Porting Fee
Varies
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Toll Free
Setup
$0.00
Monthly
$25.99 /mo.
Included Min.
1500
Add'l Min. Cost
$0.03 /min.
Faxing
Setup
0
Monthly
$20.00/mo./line
Included Pages
0
Add'l Pages Cost
0
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
Yes
Barge
No
Business SMS
Yes
Busy Lamp Field
Yes
Call Analytics
No
Call Announce
Yes
Call Continuity
Yes
Call Forwarding
Yes
Call Forwarding - Advanced
Yes
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
Yes
Call Park
Yes
Call Pass
Yes
Call Queuing
No
Call Recording
No
Call Return
Yes
Call Routing
Yes
Call Screening
Yes
Call Transfer
Yes
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
Yes
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
Yes
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
Yes
Group Paging
Yes
HD Video Conferencing
No
HD Voice
Yes
Hunt Groups
Yes
Interactive Voice Response
No
Local Number Portability
Yes
Mobile App
Yes
Mobile/Desktop Sync
Yes
Music on Hold
Yes
Redial
Yes
Ring Groups
Yes
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
Yes
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
Yes
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
Yes
Virtual Fax
Yes
Visual Voicemail
Yes
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
8x8 Call Center Software
Plan Summary
8x8's call center software is a virtual solution, and therefore requires no on-site hardware. It is easy to deploy, and offers a number of call center software features that will help you enhance your call center operations.
Key Features
Cloud-based
Skill-based Routing
Reliable
Feature-rich
Notes
- This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
-
Promo Price
N/A
Price Disclaimer
N/A
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Varies
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Toll Free
Setup
$0.00
Monthly
$25.99 /mo.
Included Min.
1500
Add'l Min. Cost
$0.03 /min.
Faxing
Setup
0
Monthly
$20.00/mo./line
Included Pages
0
Add'l Pages Cost
0
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
-
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
No
Anonymous Call Rejection
No
Auto Attendant
No
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
Yes
Call Announce
No
Call Continuity
Yes
Call Forwarding
No
Call Forwarding - Advanced
No
Call Hold
No
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
Yes
Call Notifications
No
Call Park
No
Call Pass
No
Call Queuing
Yes
Call Recording
Yes
Call Return
No
Call Routing
No
Call Screening
No
Call Transfer
No
Call Waiting
No
Caller ID
No
Caller ID - Dynamic
No
Caller ID Block
No
Caller ID Control
No
Click-to-call Me
No
Click-to-dial
No
Conference Bridge
No
Conference Calling
No
Custom Greetings
No
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
No
Directory Assistance (411)
No
Do Not Disturb
No
E911
No
Fax to Email
No
Find Me/Follow Me
No
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
No
Interactive Voice Response
Yes
Local Number Portability
No
Mobile App
No
Mobile/Desktop Sync
No
Music on Hold
No
Redial
No
Ring Groups
No
Selective Call Acceptance
No
Selective Call Rejection
No
Shared Call Appearance
No
Simultaneous Ring
No
Softphone
No
Speed Dial
No
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
No
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
No
Voicemail to Email
No
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
Plan Info
Plan Name
8x8 SIP Trunking
Plan Summary
8x8's SIP Trunking option is a flexible VoIP solution that is scalable to any business of any size. With unlimited (and free!) on-net calls and unlimited concurrent calls, 8x8's SIP Trunking solution aims to help your business save on high quality digital voice. Enjoy low up front costs and rapid deployment that utilizes an award-winning 8x8 digital voice network.
Key Features
Unlimited lines
Easy customization
Keep your existing system
E911 and CALEA compliant
Notes
3 different contract options. Prices vary depending on contract length. Add pre-paid nationwide minute bundles with low per-minute rates. This Plan is available in the following countries :
United States
Canada
Mexico
Puerto Rico
Plan Pricing & Services1
Regular Price
-
Promo Price
N/A
Price Disclaimer
N/A
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Varies
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Toll Free
Setup
$0.00
Monthly
$25.99 /mo.
Included Min.
1500
Add'l Min. Cost
$0.03 /min.
Faxing
Setup
0
Monthly
$20.00/mo./line
Included Pages
0
Add'l Pages Cost
0
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Included
Incl. Long Distance Min.
1000
Add'l Long Distance Min. Cost
$0.030
Plan Features3
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
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