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8x8 Reviews

8x8, Inc. delivers small-to-mid-market businesses reliable cloud-based communication solutions that use existing high speed internet connections. 8x8 also offers VoIP features and quality phone service at a competitive cost. Providing both business VoIP solutions and residential VoIP solutions, 8x8 is highly committed to matching phone service plans for your communication needs.

Users Average Rating

Providers Comparison

Note: The graphs above only measure the user ratings displayed over the last five years.

Editorial Review

8x8 is a trusted provider of award-winning cloud communications systems for business of all sizes. Having earned over 125 patents and counting, 8x8 is dedicated to developing innovative solutions that help businesses work simply and perform reliably. The company caters to enterprises from different industries, such as healthcare, transportation, education, insurance, and more.

Advanced Communications Systems

Based in San Jose, California, 8x8 brings a range of products and services that offer a comprehensive set of features at a competitive cost. These include the 8x8 Virtual Office (8x8’s cloud-based VoIP phone service), 8x8 Virtual Office Pro (a VoIP phone service bundled with online fax, call recording, and web conferencing), and 8x8 Virtual Contact Center (the company’s cloud-based contact center solution). They also offer a secure and reliable Unified Communications suite that integrates 8x8’s business phone service, virtual meetings, video conferencing, and more. In addition, 8x8 supplies a line of IP phones, conference phones, and video phones from trusted brands.

Secure and Compliant Solutions

8x8 understands that businesses these days want more from their communications solution apart from excellent features and competitive cost. They also value security. 8x8 safeguards their users’ mission critical communications through a host of security and compliance measures. 8x8’s solutions are compliant to various industry standards, including PCI Data Security Standard, HIPAA, CPNI, ISO 27001 and ISO 9001.

Write your own review

Great Service, Unique Offering

user_review
4.35
Average: 4.4 (1 vote)
3
Average: 3 (1 vote)
4.35
Average: 4.4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4.3
Average: 4.3 (1 vote)

Its great, but they could fix the long hold times for service.

Only company to offer hosted PBX that I know of
Slow customer support
Yes

a

user_review
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)

Packet 8 is the best for business and residential VOIP service at the best price

saving a ton of money!
customer service could be better
Yes

Love Packet8!

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

Packet8 service is excellent all the way around - excellent product, excellent customer service, excellent price. Love it.

Everything about the service...
None...
Yes

Re: 8x8

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4.6
Average: 4.6 (1 vote)

Packet8 Virtual OfficeWe have had the service for almost a year and a half. For the most part we are very satisfied. Only three gripes: 1) occasional (very uncommon) digital artifacting during calls (cannot hear the person we're talking to for a second or two); 2) call waiting caller ID causes two short (~2 second) beeps/pauses that cause us to not be able to hear the current conversation momentarily (they say they can turn this off - but then you lose the call waiting caller ID feature); 3) It took a LONG time and a LOT of phone calls with customer service to finally get our outbound caller ID to show up correctly (on the phones of people we're calling).

Solid service, very solid reliability, phones hardware is great, convenient & price efficient
see "comments" above
Yes

Re: 8x8

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4.6
Average: 4.6 (1 vote)

Packet 8We have used packet 8 for close to 2 years now. We have two offices in Phoenix and Tucson and we love having remote extensions in other cities.

cost, quality of calls.
cost, occasional dropped calls, latency issues.
Yes

Quality of service

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
4.2
Average: 4.2 (1 vote)

sound qaulity is poor. Delays, and echos are main problem

Price and Virtual PBX
sound quality
Yes

Happy with VOIP

user_review
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)

We made the switch about 2 years ago. It was not all easy in the early stages as we use high speed wireless for our internet and encountered some hardware/firmware issues early one. However, once those were resolved we have had a fairly good experience. Saved a lot of money and it has enabled us, with a very scattered work crew, to operate with the kind of telephone efficiency you normally could only have gotten from very expensive Centrex type systems.

Low Cost, Full Compliment of Business Class Features, Email copies of voicemails.
No Mac compatible option yet for call management software, slightly clunky web interface, must have high speed access.
Yes

Our Rep

user_review
4
Average: 4 (1 vote)
3
Average: 3 (1 vote)
4
Average: 4 (1 vote)
5
Average: 5 (1 vote)
4
Average: 4 (1 vote)
4
Average: 4 (1 vote)

Our representative inside Packet8, Marc Levenson, is excellent.

Yes

Easy to use

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

am not computer savvy, but I can manage it quite easily. It's very user friendly and the staff are helpful. Kudos to the Sales team, they were always making sure that things were going OK.

Yes

Easy to use

user_review
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)
5
Average: 5 (1 vote)

am not computer savvy, but I can manage it quite easily. It's very user friendly and the staff are helpful. Kudos to the Sales team, they were always making sure that things were going OK.

Yes

Pages

8x8

San Jose , CA
United States
1996Year Founded
79%Recommend
63User Reviews
Get Quote

Overall Rating

4.1085
4.16
85%
80%
88%
78%
83%

Service Locations

  • United States
  • Canada
  • UK
VoIP app

The Skinny

As one of the oldest and largest providers in the VoIP market, 8x8 has an advantage of experience and broad market share. That means that 8x8 can offer multiple tailored plans to meet your business needs: 8x8 has, appropriately, eight different plans, from Unified Communications plans, to Mobile Solutions, to SIP Trunking, and specific faxing plans.

8x8 also offers residential plans, all with a similar theme: freedom from minute limits. Each plan offers some variation on unlimited calling. Freedom Unlimited offers unlimited calls within the United States and Canada, Freedom Unlimited Global offers the same deal, but with unlimited calling to 40 frequently called nations around the world. Sign up for Freedom Annual to secure savings on unlimited calling for one year.

the rub

The Rub

For businesses, 8x8 offers a rich business phone system in the cloud. Their business phone service plans come with two options: Virtual Office and Virtual Office Pro, both of which included unlimited calling and a host of features that businesses need to be powerful and productive. Both tiers have access to US-based support, and integration with Salesforce, NetSuite, and Zendesk. These business phone plans can be combined with one of 8x8's VoIP service plans: Metered Extension, Unlimited Extension (most popular), or Global Extension.

8x8's Unlimited Extension plan gives users unlimited calling to the US, Canada, Puerto Rico, Guam, US Virgin Islands, France, Ireland, Italy, Spain, and the United Kingdom. On top of this, customers get free in-network calls with any 8x8 customer worldwide (Disclaimer: calls to mobile, premium, special, and information service numbers are not included in this). The Metered Extension plan offers unlimited inbound calling, unlimited calling to and from any 8x8 extension, 250 minutes of outbound calling to the US and Canada, + 2.9 cents a minute thereafter, and any international tolls. And the Global Extension plan is essentially like the Unlimited Extension plan with the added bonus of unlimited calls to select international locations (see provider site for details).

bottom line image

Bottom Line

8x8 brings the best in business phone systems, stressing advanced phone features combined with collaboration and mobility at a cost you can afford. Their service plans use your existing broadband connection to provide you with Unlimited Calling as well as access to CRM integration, instant messaging/chat, and mobile apps. They pride themselves in providing VoIP solutions that are flexible enough for your business, yet secure and reliable enough where you will never feel confident in your phone system. Furthermore, 8x8's global reach makes it easy to call and connect all over the world.

award image

Awards

8x8 has received the following awards:

  • Voted Industry leader in Unified Communications vy Gartner Magic Quadrant
  • Voted Top Hosted VoIP Provider (5+ years!) by Infonetics Research
  • Voted Top 25 Best Small Companies by Forbes
  • Earned CloudTrust Enterprise-Ready Ranking by Skyhigh Networks
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Our Two Cents

For a VoIP provider that specializes in innovation and award-winning services, 8x8 is a good choice. By choosing 8x8 as your VoIP provider, you are signing up for a secure, enterprise-grade cloud solution that gives you the flexibility your business needs. They combine affordability with reliability in their Virtual Office and Virtual Office Pro VoIP solutions, both of which offer US-based support, unlimited calling, integrations, and a number of VoIP-ready features (like auto attendant, conference bridge, music on hold, etc.) that will help you to connect and collaborate with your employees and your customers. Easily add Metered, Unlimited, or Global Extension service plans to meet the needs of your employees.

Plan Info
Plan Name Virtual Office
Plan Summary With Unlimited Calling and a U.S. based support team, Virtual Office from 8x8 is a powerful business VoIP service that easily lets you communicate and connect. Their cloud-based phone solution ensures that you are getting advanced phone features at a price that can help you save up to 50% on your monthly phone bill.
Key Features
  • Unlimited Calling
  • Mobile Apps
  • Call Management
  • Easy Set-Up
Notes Upgrade to Virtual Office Pro to get Call Recording, Web Video Conferencing, and Internet Faxing. Call Monitoring also includes Barge and Whisper features. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $39.99
    Promo Price $19.99
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Varies
    BYOD Yes
    Termination Fee $59.99
    Unlimited Minutes Yes
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 1-year postpay : $19.99 / mo.
    	
    Toll Free
    Setup N/A
    Monthly $25.99 /mo.
    Included Min. 1500
    Add'l Min. Cost $0.03 /min.
    Faxing
    Setup N/A
    Monthly $20.00/mo./line
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics No
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing Yes
    Call Recording No
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability No
    Mobile App No
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone No
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name Virtual Office Pro
    Plan Summary Virtual Office Pro is the best value for business VoIP. On top of the unlimited calling, mobile apps, US-based support, and full feature list, you get Web Conferencing with Video, Internet Faxing, and Call Recording. It is an all inclusive cloud communications phone system that brings you the best of a hosted PBX
    Key Features
    • US-based support
    • Unlimited calling
    • Web Conferencing
    • Call Recording
    Notes Virtual Office Pro has all the features of Virtual Office, PLUS Web Conferencing with Video, Internet Faxing, and Call Recording. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $49.99
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Varies
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    Plan Pricing Tiers2
    Annual Contract Paid Monthly
    (per user)
    • 1-year postpay : $49.99 / mo.
    	
    Toll Free
    Setup N/A
    Monthly $25.99 /mo.
    Included Min. 1500
    Add'l Min. Cost $0.03 /min.
    Faxing
    Setup N/A
    Monthly $20.00/mo./line
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics No
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing No
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability No
    Mobile App No
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone No
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions No
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name 8x8 Metered Extensions
    Plan Summary Similar to 8x8's Unlimited Extensions offering, the Metered Extensions plan gives you unlimited inbound calling, unlimited calling to and from any 8x8 extension, 250 minutes of outbound calling to the US and Canada, + 2.9 cents a minute thereafter, and any international tolls.
    Key Features
    • 30 Day Guarantee
    • Unlimited Outbound
    • Free Inbound Calling U.S.
    • Local Tech Support
    Notes - This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $24.99
    Promo Price N/A
    Price Disclaimer $24.99 for Virtual Office; $34.99 for Virtual Office Pro
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Varies
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    	
    Toll Free
    Setup N/A
    Monthly $25.99 /mo.
    Included Min. 1500
    Add'l Min. Cost $0.03 /min.
    Faxing
    Setup N/A
    Monthly $20.00/mo./line
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. 250
    Add'l Local Min. Cost $0.030
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost $0.029
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics No
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing No
    Call Recording No
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name 8x8 Unlimited Extension
    Plan Summary This is the most popular extension service plan offered by 8x8. With it, you get unlimited calling to the US, Canada, Puerto Rico, Guam, US Virgin Islands, France, Ireland, Italy, Spain, and the United Kingdom. An unlimited extension includes unlimited worldwide network calls with any 8x8 customer, business-class voicemail and a unique direct inbound dial (DID) telephone number.
    Key Features
    • Most Popular Ext. Type
    • Unlimited Calling
    • Business-Class Voicemail
    • Unique DID
    Notes Any outbound calls to mobile phones, premium, special, and information service numbers are not included in the unlimited international destinations. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $39.99
    Promo Price N/A
    Price Disclaimer $39.99 for Virtual Office; $59.99 for Virtual Office Pro
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Varies
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    	
    Toll Free
    Setup N/A
    Monthly $25.99 /mo.
    Included Min. 1500
    Add'l Min. Cost $0.03 /min.
    Faxing
    Setup N/A
    Monthly $20.00/mo./line
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics No
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing No
    Call Recording Yes
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me Yes
    Click-to-dial No
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email Yes
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response Yes
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox Yes
    User Portal Yes
    Video Conferencing Yes
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name 8x8 Global Extension
    Plan Summary If you make a lot of international calls, then the Global Extension plan is a good choice for you. It is very similar to the Unlimited Extension plan except that you get the additional benefit of unlimited calls to select international locations (see provider for country list). International rates apply on all countries not listed on the included international locations.
    Key Features
    • Unlimited U.S. Calling
    • International Calling
    • Business-class Voicemail
    • DID Telephone Number
    Notes See site for select international locations. Upgrade to the Virtual Office Global Pro Plan to also include web conferencing, Internet fax and call recording. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price $79.99
    Promo Price N/A
    Price Disclaimer $79.99 for Virtual Office; $89.99 for Virtual Office Pro
    Setup Fees $39.99
    Activation Fees Free
    Number Porting Fee Varies
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes Yes
    Toll Free3 No
    	
    Toll Free
    Setup N/A
    Monthly $25.99 /mo.
    Included Min. 1500
    Add'l Min. Cost $0.03 /min.
    Faxing
    Setup N/A
    Monthly $20.00/mo./line
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Unlimited
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal Yes
    Anonymous Call Rejection Yes
    Auto Attendant Yes
    Barge No
    Business SMS Yes
    Busy Lamp Field Yes
    Call Analytics No
    Call Announce Yes
    Call Continuity Yes
    Call Forwarding Yes
    Call Forwarding - Advanced Yes
    Call Hold Yes
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring No
    Call Notifications Yes
    Call Park Yes
    Call Pass Yes
    Call Queuing No
    Call Recording No
    Call Return Yes
    Call Routing Yes
    Call Screening Yes
    Call Transfer Yes
    Call Waiting Yes
    Caller ID Yes
    Caller ID - Dynamic Yes
    Caller ID Block Yes
    Caller ID Control Yes
    Click-to-call Me No
    Click-to-dial Yes
    Conference Bridge Yes
    Conference Calling Yes
    Custom Greetings Yes
    Custom Tagging No
    Desktop Integration Client Yes
    Dial-by-Name Directory Yes
    Directory Assistance (411) Yes
    Do Not Disturb Yes
    E911 Yes
    Fax to Email No
    Find Me/Follow Me Yes
    Group Paging Yes
    HD Video Conferencing No
    HD Voice Yes
    Hunt Groups Yes
    Interactive Voice Response No
    Local Number Portability Yes
    Mobile App Yes
    Mobile/Desktop Sync Yes
    Music on Hold Yes
    Redial Yes
    Ring Groups Yes
    Selective Call Acceptance Yes
    Selective Call Rejection Yes
    Shared Call Appearance Yes
    Simultaneous Ring Yes
    Softphone Yes
    Speed Dial Yes
    Switchboard Software No
    Telephone Numbers (DIDs) Yes
    Third Party Softphones No
    Unified Inbox No
    User Portal Yes
    Video Conferencing No
    Virtual Extensions Yes
    Virtual Fax Yes
    Visual Voicemail Yes
    Voicemail Yes
    Voicemail to Email Yes
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name 8x8 Call Center Software
    Plan Summary 8x8's call center software is a virtual solution, and therefore requires no on-site hardware. It is easy to deploy, and offers a number of call center software features that will help you enhance your call center operations.
    Key Features
    • Cloud-based
    • Skill-based Routing
    • Reliable
    • Feature-rich
    Notes - This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price -
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Varies
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    	
    Toll Free
    Setup N/A
    Monthly $25.99 /mo.
    Included Min. 1500
    Add'l Min. Cost $0.03 /min.
    Faxing
    Setup N/A
    Monthly $20.00/mo./line
    Included Pages N/A
    Add'l Pages Cost N/A
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance
    Incl. Long Distance Min. N/A
    Add'l Long Distance Min. Cost N/A
    Plan Features3
    Admin Dashboard/Portal No
    Anonymous Call Rejection No
    Auto Attendant No
    Barge No
    Business SMS No
    Busy Lamp Field No
    Call Analytics Yes
    Call Announce No
    Call Continuity Yes
    Call Forwarding No
    Call Forwarding - Advanced No
    Call Hold No
    Call Logs/Reports Yes
    Call Me Now No
    Call Monitoring Yes
    Call Notifications No
    Call Park No
    Call Pass No
    Call Queuing Yes
    Call Recording Yes
    Call Return No
    Call Routing No
    Call Screening No
    Call Transfer No
    Call Waiting No
    Caller ID No
    Caller ID - Dynamic No
    Caller ID Block No
    Caller ID Control No
    Click-to-call Me No
    Click-to-dial No
    Conference Bridge No
    Conference Calling No
    Custom Greetings No
    Custom Tagging No
    Desktop Integration Client No
    Dial-by-Name Directory No
    Directory Assistance (411) No
    Do Not Disturb No
    E911 No
    Fax to Email No
    Find Me/Follow Me No
    Group Paging No
    HD Video Conferencing No
    HD Voice No
    Hunt Groups No
    Interactive Voice Response Yes
    Local Number Portability No
    Mobile App No
    Mobile/Desktop Sync No
    Music on Hold No
    Redial No
    Ring Groups No
    Selective Call Acceptance No
    Selective Call Rejection No
    Shared Call Appearance No
    Simultaneous Ring No
    Softphone No
    Speed Dial No
    Switchboard Software No
    Telephone Numbers (DIDs) No
    Third Party Softphones No
    Unified Inbox No
    User Portal No
    Video Conferencing No
    Virtual Extensions No
    Virtual Fax No
    Visual Voicemail No
    Voicemail No
    Voicemail to Email No
    Voicemail Transcription No
    Whisper No
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
    Plan Info
    Plan Name 8x8 SIP Trunking
    Plan Summary 8x8's SIP Trunking option is a flexible VoIP solution that is scalable to any business of any size. With unlimited (and free!) on-net calls and unlimited concurrent calls, 8x8's SIP Trunking solution aims to help your business save on high quality digital voice. Enjoy low up front costs and rapid deployment that utilizes an award-winning 8x8 digital voice network.
    Key Features
    • Unlimited lines
    • Easy customization
    • Keep your existing system
    • E911 and CALEA compliant
    Notes 3 different contract options. Prices vary depending on contract length. Add pre-paid nationwide minute bundles with low per-minute rates. This Plan is available in the following countries :
  • United States
  • Canada
  • Mexico
  • Puerto Rico
  • Plan Pricing & Services1
    Regular Price -
    Promo Price N/A
    Price Disclaimer N/A
    Setup Fees Free
    Activation Fees Free
    Number Porting Fee Varies
    BYOD Yes
    Termination Fee Free
    Unlimited Minutes No
    Toll Free3 No
    	
    Toll Free
    Setup N/A
    Monthly $25.99 /mo.
    Included Min. 1500
    Add'l Min. Cost $0.03 /min.
    Faxing
    Setup N/A
    Monthly $20.00/mo./line
    Included Pages N/A
    Add'l Pages Cost N/A
    Number Availability & Details
    Area Code Selection
    Local Number Port
    Number Port
    Toll-Free Number
    Virtual Numbers
    Equipment Options
    SIP/BYOD
    Phone Credit
    IP Phone Included
    IP Phone For Sale
    ATA Included
    ATA For Sale
    Plan Minutes
    Local Min. Included
    Add'l Local Min. Cost N/A
    Long Distance Included
    Incl. Long Distance Min. 1000
    Add'l Long Distance Min. Cost $0.030
    Plan Features3
    1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
    3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.

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