magicJack Reviews

I paid $20 for international phone and I haven't used it for a while- my account is still active but they deleted my credit.
The customer care person is not caring customers or the company's stock holders.

MagicJack ordered from the internet. I know it could be purchased elsewhere but it saved me the time to go out and get it.
MagicJack works as advertised. Clear sound, no distortion. No dropped calls. I was on a conference call for over an hour last week. Clear sound with no issues.
I can only speak of course about my particular experience but MagicJack replaced my bundled cable telephone service and works extremely well and is reliable.
The transfer of your home number is very easy, takes about 10 business days before you can receive calls.
Once I had magicjack plus up and running I cancelled by phone service with the cable provider. Also I was able to realize additional savings because I was no longer tied to the cable providers voice modem. I bought my own that will pay for itself in under a year.
There should be no fear in moving to the magicjack plus service. It might seem like it is too good to be 1. However MagicJack works exactly as advertised.
I would recommend this product to anyone who wants to replace their expensive bundled cable telephone service. You are already use to using in internet provided phone. This one is no different other then it costs a lot less.
Note I often have my home computer turned off. MagicJack Plus works without the need for the computer to be on.

i bought a magic jack to use about once a month for a one hour conference call for work. the phone quit after 20 minutes of talk time. after that i could call for about 5 minutes and then it hung up on me again and that was it for that number that day. after this, i tried it with talking to friends. yes, you get a 20 minute phone limit per call per phone number per day. i got a free phone number from text plus, free (after a few ads) and can talk for hours. bye-bye MJ, i got rooked out out of $40. but now all the wiser for it.

I read all these CONS people are talking about but I don’t see the details; need more info folks!
CUSTOMER SERVICE: Yes you use a chat room. But in the dozen times I used it, I had a person on line in less than 5 seconds. Try to do that with telephone vocal help with other companies. And I don’t have to repeat myself as with telephone help. I have my question all written out before I get in the chat room then I paste it in. And they have helped me with critical problems. Like one time my latency was 2 seconds (talk delay). They got it down to 0.15 seconds for me. Now my Magicjack is almost as fast as a land line; definitely faster than a cell phone.
DROPPED CALLS: Now this might happen after 90 minutes but if you get dropped calls after 1 minute, check your internet provider or fix your router. I use cable internet instead of DSL. Cable works very good.
NOISY: Check the telephone and LAN wires coming out of the MagicJack. Make sure they’re not all twisted or bundled together. Keep them separate. That makes a big difference. Whatever outlet you use, don’t cover it with furniture. MagicJack needs airflow. It’s a small device that needs to breathe. Once/month un-power then re-power the MagicJack. That keeps connections fresh. Plug the jack into the 1st LAN connection on the router. Then 256 computers can hook to the router and not interrupt MagicJack. When done correctly, people think you’re on a land line.
BAD WALL ADAPTER: Don’t cover the MagicJack with furniture. It needs to breathe (let off the heat). BTW, most everyone plugs theirs in on a vertical wall. I use an extension cord to get the MagicJack horizontal. It rests better that way. And it takes a lot of stress out of the connections; which sooner or later will break.
PORTING NUMBERS: Yes you have to pay $10/year to port your special number. MagicJack has to rent that number – every year!
“They now want you to buy prepaid minutes to make local calls ” Huh? I live in Idaho and have called almost every state and never ran into requiring ‘prepaid minutes’. But some SD phone lines do require everyone to pay rent to use. I shun those phone companies.
MagicJack has been measured the fastest latency of VOIP service. I.e., Land lines are the fastest. MagicJack is 2nd. Other VOIPs and cell phones are a distant 3rd, etc.,
I appreciate that if I’m on the phone and another person calls, MagicJack will take a message (after preset # rings you set up). Then MagicJack emails you the message as a .wav file. Works every time.
Get the free app. It’s amazing. If I’m in the grocery store and my MagicJack rings at home, my cell phone will start ringing. So I can answer MagicJack out of the house. Plus MagicJack looks at my cell phone contacts and displays who is calling. My house phone doesn't display the name because I don’t have names programmed into my home cordless phone. Get this: If I’m talking on the ‘house phone’ and another person calls, my cell phone rings. My wife will answer the cell phone and start talking. So we have 2 different conversations going on AT THE SAME TIME on the same phone number! Amazing. One time our house power went out. We still got our phone calls because the cell phone app was still working. And the app has very clear sound. The app has about a 0.3s latency but that is still faster than a regular cell phone! Are we using cell phone minutes? When I checked my cell phone bill the MagicJack minutes didn't show up in cell minutes or data usage minutes. So I’m wondering how they do that. And the app logs all your MagicJack calls. That’s been handy sometimes to see when people called.
I also have Google Voice. The latency is not near as good. But if you need to call SD for free (see above complaints), then use Google Voice. However, soon Google Voice won’t be free.
For international calls use PennyTalk mobile. It’s cheaper and you don’t have to pay a connection fee (you do if you use a land line). But you can’t let it sit since there’s a 99¢ monthly fee. So like MagicJack you will lose money if you just let it sit.
Overall, I've been very amazed with MagicJack.