Phone Service

Phone service is a catch-all term for making and receiving telephone calls. In the past, phone service providers offered customers around the country use of their telephone networks. Phone calls were routed over those networks by an operator for a monthly subscription fee or a certain fee per minute – sometimes both. Phone service still works the same way – you pay for the ability to make and receive calls. So what's changed?


In the 1960s, analog phone networks were upgraded to digital networks. This means that the phone networks send data instead of the actual sounds themselves, which made the phone network much more efficient. As digital technology and modern computer technology improved, phone companies altered their service to take advantage of those improvements. But the most recent, significant breakthrough in phone service technology is the increased availability of Internet phone service, also known as VoIP. (VoIP stands for Voice of IP.

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