Premium business Internet phones are expected to give you the best of the best when it comes to quality of service and functionality. Regardless of whether your business is a small business or a big corporation, a premium business Internet phone should be able to decrease your monthly spending on communication needs and boost productivity and efficiency in your company.
If you are considering making the switch to a premium business Internet phone, here are some questions you can ask VoIP providers:
- Do you offer the features I need for my company? First, you have to determine what features you want for your business. Do you need voicemail? Call forwarding? Call conferencing? Then you must also check if these features come free or incur extra charges with the VoIP provider.
- What is your pricing policy? Internet phone providers have different pricing policies, fee schedules, and levels of transparency. Always check if the monthly fee includes unlimited local and long distance calls. Check for international calling rates and additional charges.
- What types of Internet phone systems do you offer? The most common types of Internet phone systems are hosted VoIP and on-premise IP PBX. The main difference is that you don’t have to purchase and maintain equipment for a hosted VoIP service. All you need is the Internet phone. The VoIP provider maintains the system remotely. An on-premise IP PBX is great for bigger companies with more complex needs. It provides the user more flexibility and control.
- Do you provide 24/7 customer support? When dealing with technology-based services, technical support and customer service is very important. Make sure your Internet phone provider will always be there when you need them.
We can also help you search for the right Internet phone providers. VoipReview.org features ratings and reviews written by actual users. These VoIP reviews will give you helpful insight so you can make a better decision. We have even compiled a list of premium business Internet phone providers below to help make your search faster.