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Yak vs TelePacific
Compare Yak vs TelePacific. Find out whether Yak or TelePacific is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Yak and TelePacific and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 2 Reviews
Read reviews about Yak, which is a home phone service provider in Canada. Read real user reviews of Yak below, or write your own.
TelePacific is a business VoIP service provider that is committed to providing you and your company the communications services you need for success. They offer the top products and services in the telecommunications inductry all at fair prices....
- Website: www.yak.ca
- Headquater Country:
- Founder Year: 2003
- Headquater Country:
- Founder Year: 2004
Users Average Rating
Recent User Reviews
Had great results calling North America, but don't try to call the Philippines. They charge you for every attempt that is not completed. maybe 20% success in Philippine calls. Really disappointed. customer service ended up changing my longin so I can't get my invoices.
Yak has just terminated my service with 1 months notice. I am not sure why, but I will not go back with them if they offer a service at an increased price. We had many calls that had a small delay and we had complaints of poor sound quality.
Last year I signed a three years contract with Telepacific to provide phone lines and internet service to our 4 locations. The internet speed is very slow, they promise a speed and they provide different one. Also I did not get listing in the yellow pages as promised. The first 6 months the billing was accurate, after that they started adding to the bill many fees, and whenever I dispute them they refuse to give me the credit. My monthly bill should be $980.00 now it’s up to $1223.78. In May/2013 I called them to question their long distance rates to Switzerland and Jordan, I was told its 6 cents a minutes, and even I repeated the question many times to the customer service rep who insisted it is 6 cents. That is why I made the calls. When I received the bill it was .85 cents a minute, I disputed it and they claim they have no notes on the account regarding Jordan rate. Stay away from that company, they have a very slow internet speed and a lousy customer service, they will be nice until you sign a contract after that they will provide the worst customer service and they have stupid representatives who tricks you by giving you non existing rates to collect more money.
Telepacific is a great choice! This year I was given the task of installing a T1 line. I spoke with AT&T and was disappointed with their service. I found Telepacific and they were on site within a few days with a reasonable quote. We decided to go with them and it has been a good decision so far. Their service people are friendly and competent. Early on, we had a breakdown. It was resolved in a few hours with new equipment (I was told) installed off site somewhere. Since then, there have been no problems. Their customer service is easy to reach and called with updates during the installation.