In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
Vonage Business vs Phone.com
Compare Vonage Business vs Phone.com. Find out whether Vonage Business or Phone.com is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Vonage Business and Phone.com and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 65 Reviews
- 56 Reviews
Overview:
Vonage’s Business Cloud is one of the strongest offerings for SMB organizations looking to gain an entire Unified Communications platform that enables users to connect via voice, chat, text messaging or even video. Pricing is competitive, with...
Voice. Text. Video. Fax. Conferencing. Collaboration.
Phone.com is the modern, work-from-anywhere...
Provider Info
- Website: vonage.com
- Headquarters Country: United States
- Founder Year: 2003
- Website: www.phone.com/
- Headquarters Country: United States
- Founder Year: 2007
Plans Available*
- Vonage Business Build Your Own Plan - $19.99
- Vonage Call Center - N/A
- Vonage SIP - N/A
- Base Account - N/A
- Plus Account - N/A
- Unlimited Extension - N/A
Users Average Rating
Recent User Reviews
Our company transitioned from POTS to VOIP about 2 years ago. The first provider we were using had very poor uptime and performance, so after 3 months we switched to Vonage. We've had no issues or problems with Vonage since we switched to them. Set up was easy. For reference, our company has 17 employees.
When we first switched to voip around 2 years ago, Vonage was the name we all knew. We got set up really quickly and since then, haven't had any headaches at all. Our extensions all work and we haven't had any down time. Vonage business voip works for us.
I'm on vacation with my family in San Fran, but my staff can't make outgoing phone calls for over two days now. Can't reach support by phone and nothing but chat bots to talk to online. It's not the first time this has happened, but it will be the last. FYI, It's not all that cheap once you get nickel and dimed for all the useage. We spend over $200 a month for this garbage service.
Unfortunate experience of a ‘programming issue’ on their end leading to being assigned a number that they didn’t have reserved. When first aware of getting an ‘number for texting only’ message when I tried calling my business number, was told by customer service nothing was wrong, it was just bc I tried calling on my cell when I had the App installed on same phone. Months later, became aware number wasn’t working. Long wait to get through to customer service. Told nothing was wrong. Issue persisted, it took multiple calls (most with long waits) and several emails over several days to finally get an explanation. Couldn’t fix the problem, though. Had to take a new number, meaning I had to reprint marketing and business material. Their glitch ended up being fairly costly for me. Not confidence inspiring as a reliable phone service. Fingers crossed it gets better. Not sure whether I would recommend.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
