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TelExtreme vs ShoreTel Sky
Compare TelExtreme vs ShoreTel Sky. Find out whether TelExtreme or ShoreTel Sky is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of TelExtreme and ShoreTel Sky and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 36 Reviews
ShoreTel Sky is a cloud communications company that provides phones and phone service applications with an emphasis on customer service and satisfaction.
ShoreTel Sky has 11 years of experience in cloud-based business phone solutions....
- Headquater Country:
- Founder Year: 2005
- Website: www.shoretel.com
- Headquater Country: United States
- Founder Year: 2000
Users Average Rating
Recent User Reviews
I signed up for Telextreme and my cousin did as well -- she and her husband previously used SKYPE and they said that the Telextreme VOIP is MUCH better, no delay, no dropped call, video in real time. I prefer using Telextreme to using my cell phone -- the voices are much clearer.
It´s excelent the VOIP service oftelextreme. In reference to the Mexico Plus Plan, if you have people living in Mexico, you can gave him a regular mexican number among 15 cities and increase, and you answer the phone where ever you are around the world. telextreme.com/digitalcommuni Also, all the advantage that you have, the softphone, you can use it in your laptop-computer, and the voice is clear. Also the other´s plan are excellent, we should see our familiar and personal necessities. Spanish. Es excelente el servicio de telextreme. En referencia al plan mexico plus, si tu tienes gente o deseas hablar con personas en Mexico, puedes darle un número local mexicano para que te hablen, de entre 15 ciudades, que se incremetan, donde tu respondes el telefono donde quiera que estes en el mundo. telextreme.com/digitalcommuni Tambien, tienes la ventaja del softphone, que puedes usarlo ya sea en tu lap-computadora, y la voz se escucha clara. Tambien los otros planes son excelentes, debemos ver nuestras necesidades personales y familiares.
Phones keep rebooting randomly during conversations. The app for Windows keeps crashing machines. They give us fixes that don't fix anything, or say that a fix is in testing (but it missed the last release cycle). These types of things should not be happening in a stable product. We are a simple business. No call center, just a receptionist up front that takes general calls and direct-dial to our people (so their volume isn't too high). Nothing fancy, no call queues. Voicemail transcription is OK, but they don't tell you up front that it is limited to 30 minutes/month before starting extra charges. If I had to do it all over again I wouldn't do it with ShoreTel Cloud.
Newly installed ShoreTel System and we can't have ringtone differentiation between an outside call and an internal call! Really. Our 10 year old Avaya system could handle that. Maybe too much focus on cool cloud stuff and not enough on the basics. ShoreTel needs to get real and actually understand hoe their customers operate.