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TelExtreme vs CenturyLink
Compare TelExtreme vs CenturyLink. Find out whether TelExtreme or CenturyLink is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of TelExtreme and CenturyLink and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 23 Reviews
CenturyLink is a full-service provider that offers communication solutions for residences as well as small, medium, and enterprise businesses. They can provide customers with solutions for internet, business phone, residential phone, and TV...
- Headquater Country:
- Founder Year: 2005
- Website: centurylink.com
- Headquater Country: United States
- Founder Year: 1981
Users Average Rating
Recent User Reviews
I signed up for Telextreme and my cousin did as well -- she and her husband previously used SKYPE and they said that the Telextreme VOIP is MUCH better, no delay, no dropped call, video in real time. I prefer using Telextreme to using my cell phone -- the voices are much clearer.
It´s excelent the VOIP service oftelextreme. In reference to the Mexico Plus Plan, if you have people living in Mexico, you can gave him a regular mexican number among 15 cities and increase, and you answer the phone where ever you are around the world. telextreme.com/digitalcommuni Also, all the advantage that you have, the softphone, you can use it in your laptop-computer, and the voice is clear. Also the other´s plan are excellent, we should see our familiar and personal necessities. Spanish. Es excelente el servicio de telextreme. En referencia al plan mexico plus, si tu tienes gente o deseas hablar con personas en Mexico, puedes darle un número local mexicano para que te hablen, de entre 15 ciudades, que se incremetan, donde tu respondes el telefono donde quiera que estes en el mundo. telextreme.com/digitalcommuni Tambien, tienes la ventaja del softphone, que puedes usarlo ya sea en tu lap-computadora, y la voz se escucha clara. Tambien los otros planes son excelentes, debemos ver nuestras necesidades personales y familiares.
I called the customer service number 800-244-1111 to ask a simple question about my service. I was on the phone 45 minute and talked to 3 people and was then hung up on. No-one knew the answer to my question and one representative told me there were no services connected to my account.That's nuts! I am using the services and I am getting billed for them each month. Centurylink customer service is horrible. Representatives are rude, uniformed and inaccurate compared to other companies with similar services Centurylink is the only provider in my area. This would not happen with free enterprise. So much for regulation! It took me 4 months just to get I'm internet connected. they kept messing up the installation! I then had to make reversal phone calls because there were billing problems! This company is terribly incompetent! How are they allowed to stay in business? Everywhere I look they have terrible reviews!
I've been unable to get a response from my VOIP services relationship manager for 2.5 months, from his manager for 2 months, and from another supervisor for 2.5 months. Every customer service line I call transfers me to a different customer service line, which ends up giving me another manager number (who then never responds). I would feel guilty recommending this service even to my worst enemy. Out of 20 outreaches on my part, I have heard back 5 times; for the past 15 attempts (over the course of 2.5 months), I have been snubbed. Assistance that is serviced is only half-completed and ineffective. Nothing has been followed through to completion. This is absolutely REPREHENSIBLE. RUN AWAY.