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Teledynamic Communications vs UniVoip
Compare Teledynamic Communications vs UniVoip. Find out whether Teledynamic Communications or UniVoip is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Teledynamic Communications and UniVoip and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 4 Reviews
Teledynamic Communications provides the top PBX systems, VoIP, and hosted PBX in the industry today. In terms of business VoIP services, Teledynamic Communications offers multiple plans to suit your individual telecommunication needs....
UniVoIP is a Los Angeles-based premier business Voice Over Internet Protocol and hosted PBX provider offering high-speed internet connectivity and any-distance phone service in one seamless self-serve solution. UniVoIP brings the best in business...
- Headquater Country:
- Founder Year: 2002
- Headquater Country:
- Founder Year: 2005
Users Average Rating
Recent User Reviews
As a recent customer I'd like to post feedback on working with Teledynamic Communications, specifically in regards to customer service . In my first conversations with Mr Kremlacek, I recognized I new very little about what I really wanted or needed to have installed to cover my communication needs as a business owner. He was able to explain what my system needed to do for me, and what type of options (and prices) were available. It was obvious that he had an extensive backround in setting up communications systems for businesses like mine. After some coaching, I was able to make a decision based on my needs and made a purchase on one of his recommended systems. The components arrived and the contracted installer came in and "took care of business". The install and startup had a few minor delays but were all dealt with promptly, and in this case the system performed just as promised. I suppose to get to the point, the products I purchased were relatively generic and available through several vendors. The coaching, recommendations, installation and system follow-up were exceptional. In this case I felt I needed to give feedback "when something went right" and to say I appreciated what I considered exceptional customer service. Thank you for the great service, Rob Lanoy
Excellent customer service. We received services that was promised. Active since 05/10/2017 Port in our numbers was done with no pressure on our business activities. Voice mail boxes was setup same day as well as caller ID and all other features which were promised. They are very creative and very well aware and trained of functionality of their services and software which it makes them very different than large service providers. They are very active to solve any outstanding issues that may need attentions. Cut our bill to half and gained new features to better conduct our business. Great team of professionals to know and work with.
The person in charge of customer support (Kenneth) is profoundly rude to customers. Overall, UniVoIP does exactly what many other hosted VoIP providers do, except UniVoIP isn't exactly cheap, and their support is pretty terrible. They rarely, if ever, follow up on hardware issues or even basic glitches. Their answer, more often than not, is to "reset the phone" and basically move on - which is not an actual solution, just a small band-aid to a bigger problem.