In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
SuperGreenHosting vs Gafachi
Compare SuperGreenHosting vs Gafachi. Find out whether SuperGreenHosting or Gafachi is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SuperGreenHosting and Gafachi and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 3 Reviews
Overview:
SuperGreenHosting to the rescue! A full-service, environmentally-friendly, green web hosting service for small businesses and personal use, SuperGreenHosting is increasing in popularity. Affordably priced, with an abundance of powerful features...
Gafachi is a wholesale VoIP carrier offering domestic and international termination, DID and toll free origination, and competitive volume pricing.
Founded in 2001 and based in Rochester, New York, Gafachi focuses on providing its...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2001
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Users Average Rating
Recent User Reviews
Super Green Hosting have been exceptional in helping me with the transfer of my site. My patience for this type of thing i9s minimal so it was a huge relief to hear that Super Green Hosting would be taking care of this for me. The thing that sold me was Super Green Hosting's "Green Ethics". Not too many hosts take any notice of their carbon footprint; This company thrives on it! Well done!!
So far, I have been with SuperGreen for a few months. I have never purchased web hosting prior to this. I feel that SuperGreen has been a reliable host for my website. I haven't experienced any up-time problems yet and they have delivered up to my expectations so far. The technical support has been there for me. Overall, I am quite satisfied with SuperGreen services and their effort in improving their support.
I've been trying for TWO MONTHS and three different tech support people to cancel this account. I called them again today and they told me that since it's a prepay service, I "may not" be entitled to a refund of my $406.00 which is still on my account. That sucks and is totally unethical. STAY AWAY FROM THIS COMPANY.
While you can't beat the price for dialer traffic, it certainly comes at a cost and you get what you pay for. After we signed up, we had a few questions. I left multiple voice mails and sent multiple emails to our account manager, all of which went ignored. I finally called in to the main number to get my questions answered and I requested a new account manager. This was 4 months ago and I've called in multiple times regarding the status of our new account manger and they just tell me something nice to get me off the phone but nothing ever happens with it, we still don't have one. In addition, I typically pull the CSRs so I can bill our clients for their dialer traffic, but the last 2 months this link on their website has not been functioning properly. I only get error messages. When I call in to the main number to report this and to see if they have another way for me to get the CDRs, they tell me they will pull them and email them to me (but they never take down my info, my user name, my email address, or the dates I'm requesting). I've called in about 5 times regarding this issue and I NEVER get a response back. Whats worse is that now when I call into the main number I get our old account manager so when he says he'll pull the reports and email them to me, I'm never surprised when it doesn't happen. I haven't been able to bill our client for the last 2 months due to this issue and I can't get ahold of anyone who will do something besides tell me they'll call me back (and then don't). The CDR link is not the only website issue they have. I frequently will log in and their images/logos are missing, or I click a link and get an error message. Currently, when I try to log in, I get an error message. Sometimes, their website won't even come up at all. There have also been many occasions where I've called our old account manager and received "the cellular customer you've dialed is not in service", or I've called the main number and it rings twice, then goes to a busy signal. I do understand that from time to time technical issues will arise, but this has been non-stop for 6 months now, its always something with them and when I report the issue they say "I'll check into that and give you a call back today", and then I never hear from them. I have worked with 2 other upstream providers in the industry and this one is by far the WORST I have experienced. I am currently looking into another company for our dialer traffic and will be moving from Gafachi as soon as possible!