Organizations seeking new approaches and solutions to grow their businesses and enhance employee experiences while cutting costs and delivering value to their customers should engage in collaborative...
Sunrisephone vs ShoreTel Sky
Compare Sunrisephone vs ShoreTel Sky. Find out whether Sunrisephone or ShoreTel Sky is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Sunrisephone and ShoreTel Sky and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 36 Reviews
Q. Why isn't there any information for Sunrise Phone?
Because Sunrise Phone went out of business. We've kept their page up on the site to show you how far VoIP has come (and how far it has yet to go).
ShoreTel Sky is a cloud communications company that provides phones and phone service applications with an emphasis on customer service and satisfaction.
ShoreTel Sky has 11 years of experience in cloud-based business phone solutions....
- Headquater Country:
- Founder Year: 2005
- Website: www.shoretel.com
- Headquater Country: United States
- Founder Year: 2000
Users Average Rating
Recent User Reviews
Stay away they have the worse service, static, people can't hear you had it for 1 month and that was to long. Half of the time I couldn't even use the phone
Great support, perfect quality.
Phones keep rebooting randomly during conversations. The app for Windows keeps crashing machines. They give us fixes that don't fix anything, or say that a fix is in testing (but it missed the last release cycle). These types of things should not be happening in a stable product. We are a simple business. No call center, just a receptionist up front that takes general calls and direct-dial to our people (so their volume isn't too high). Nothing fancy, no call queues. Voicemail transcription is OK, but they don't tell you up front that it is limited to 30 minutes/month before starting extra charges. If I had to do it all over again I wouldn't do it with ShoreTel Cloud.
Newly installed ShoreTel System and we can't have ringtone differentiation between an outside call and an internal call! Really. Our 10 year old Avaya system could handle that. Maybe too much focus on cool cloud stuff and not enough on the basics. ShoreTel needs to get real and actually understand hoe their customers operate.