Virtual events are very much like many other kinds of meetings; only they take place over the internet. This technology allows visitors and businesses to collaborate, share information, connect with...
Smoothstone vs Cox Communications
Compare Smoothstone vs Cox Communications. Find out whether Smoothstone or Cox Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Smoothstone and Cox Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
Smoothstone was one of the first VoIP service providers out there. Founded in 2001, Smoothstone has expanded into the unified communications market. Smoothstone offers network services, conference calling capabilities, and network security in...
Cox Communications is a Internet Service Provider, a Cable Television provider, and a VoIP service/phone service provider in various states around the United States.
Cox operates in the following states:
- Headquater Country:
- Founder Year: 2001
- Headquater Country:
- Founder Year: 1996
Users Average Rating
Recent User Reviews
I replaced my VOIP with a Cox Business bundle which included an enhanced internet speed and Cox VOIP. Cox represented that its voice quality on its VOIP would be far superior to my Vonage system because Cox VOIP had an independent internet connection which did not connect to my desktop computer. Conversations are garbled on 60 to 70% of the calls. More than 50% of the calls are disrupted completely when the person on the other end of the line can not hear me when I am speaking. I am forced to return business calls on my cell phone to complete conversations. The message voice recognition feature which emails transcripts of messages to my Outlook Inbox is highly inaccurate. The messages are unintelligible. In short, my conversion to Cox VOIP has been a disastrous mistake. Even worse, the COX VOIP phone service is more expensive than the VOIP system it replaced. The Cox VOIP appears to be based on very outdated technology. The quality is similar to the first generation voice recognition systems that I experienced 10 or 25 years ago. CAVEAT EMPTOR. Do not purchase a Cox VOIP service.
I have visited 6771 Quail Hill Pkwy. Irvine, CA 92603 location last month. I wanted to return my COX Tv. They said that if I return it my monthly payment going to increase. They said I have a promotional rate of up to 2 years. And This month I received my bill $37 more. I contacted customer service and explain the situation. The customer representative was worse than the actual Cox Rep. in the store. They "DO NOT CARE" about customer's problems at all!!! Please stay away from them. I am going to cancel my service tomorrow.