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SIProutes.com vs Mitel MiCloud Business

Compare SIProutes.com vs Mitel MiCloud Business. Find out whether SIProutes.com or Mitel MiCloud Business is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SIProutes.com and Mitel MiCloud Business and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 2 Reviews
  • 24 Reviews
5
4.5

Overview:

SIPRoutes.com is a next generation Wholesale SIP Termination provider and aggregator.

With a cloud based routing platform, the service enables a provider or carrier customer to select in real-time from every major VoIP backbone allowing...

Serving more than 60 million users in over 100 countries around the world, Mitel is an industry leader in providing business communication solutions. They offer business phone systems, mobile services, collaboration applications, and contact...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2009
  • Website: mitel.com
  • Headquater Country: Canada
  • Founder Year: 2001

Plans Available*

  • N/A
  • MiCloud Office Elite - $29.99
  • MiCloud Office Essentials - $19.99
  • MiCloud Office Premium - $24.99
  • Mitel MiCloud Business Advanced - $20.00
  • Mitel MiCloud Business Extension Only - $12.50
  • Mitel MiCloud Business Extension Only with Voicemail - $15.00
  • Mitel MiCloud Business Lite - $17.50

Users Average Rating

Recent User Reviews

We have been terminating production traffic to SipRoutes for over a year now and it has been a great experience. The big plus is that siproutes has already done all of the hard work by contracting and interoping with large tier 1 carriers so us little guys can jump right in and start terminating to those high quality carriers. This would otherwise be impossible for us to achieve without siproutes because we are not a large enough company to make the commits and spend long hours doing the interop. They have a friendly staff and good experience in the termination game. Their prices are actually pretty good. Here's why i think: They do LCR between a very broad range of tier 1 carriers, whereas most sip termination carriers only terminate to very few carriers so siproutes has more "options" as to who to relay calls to. You would think that siproutes prices wouldn't be as competitive because they are just using other carriers and don't have their own POP's but this has proven to not actually be the case from my experience dealing with other tier 1 carriers directly.

jmordica July 27th, 2012

Can't think of anything negative to write. Their service and staff has been fantastic. They were recommended to me and I recommend them to all of you. Just try them with a test account, there's no commitment.

VoipTastic July 19th, 2012

Since the beginning of 2018 Mitel has decided to outsource there customer service. Service has dramatically deteriorated. It used to be quite good. You cannot get a rapid response to serious issues that are impacting service. When you do get a response, the tech is incompetent. You can end up waiting for a week or more while the problem is supposedly being addressed, and then find out it was not resolved due to incompetence. We have been forced to cancel our contract as a result, as this is a business critical function.

Deirdre July 17th, 2018

This is in regard to some of the posts I have read here. We installed a Mitel Hosted service and have received excellent support and call quality. I have a bit of data background and really understand what it takes to make this hosted thing work which is...INFRASTRUCTURE. Not only the cat5/6 cable and terminations done properly but the Power over Ethernet switches need to be configured/managed by someone familiar with voice priority. Another big issue is that many Internet providers configure their cable modems with SIP ALG turned on which is a no no regarding the Mitel product. Mitel is not SIP and that feature causes a lot of issues. Another provider mistake is the fact they they quite often have the internal Firewall turned on in the cable modem...another feature that causes problems. Probably the biggest factor of all is the provider or person that sold you the service..if you ask me it should always be from a Mitel Dealer/Partner... that is someone that understands the product, how it works and how to make you happy. We deal with the Mitel Partner on any issue that arises and always receive great support. You have the option of calling Mitel directly but just like any other large organization you have to deal with "HOLD TIME" Anyone can purchase a hosted product on line but i highly discourage that. Utilize someone that really has a background in servicing that type of product (Mitel or any other) and is willing to commit the time and resources necessary to get you through this not so easy transition.

[email protected] May 23rd, 2018
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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