Gone are the days when businesses simply rely on a plain old telephone system (POTS) to communicate with their workers and customer base. With the advent of digital transformation, updates and...
IPower vs Ooma Telo
Compare IPower vs Ooma Telo. Find out whether IPower or Ooma Telo is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of IPower and Ooma Telo and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 6 Reviews
IPower has three basic web hosting to fit certain web hosting needs.
The Starter Plan is best for personal sites and blogs. $3.95 a month, plus associated setup and domain registration fees, gets you your own website, with decent bandwidth...
An award-winning provider of business and residential VoIP services, Ooma aims to deliver an exceptional calling experience with its cloud-based smart telephony system that surpasses ordinary phone service. At the heart of Ooma’s effort to...
- Ooma Home Phone Basic Service - $0.00
- Ooma Home Phone Premier Service - $0.00
- Ooma International World Plan - $17.99
- Small Business Full-Featured Phone System - $19.95
Users Average Rating
Recent User Reviews
I am a huge fan of IPower Web Hosting. I have been with them for over two years now and have been extremely satisfied with their services. With the couple of issues that I did have, I had very quick response and little to no down-time. IPower Web Hosting has been a great value for the money that we have invested. I do not hesitate recommending it to my family and/or friends.
I have an Ooma Telo with a residential line and an office line. Voice quality is good, and the service has been reliable. However, the customer service is poor. I recently purchased from Ooma a WiFi/Bluetooth adapter to connect my Telo wirelessly. The instructions have a link to click to set up, however the link was broken. I tried the chat service twice but no luck. Then I went to the phone lines. No luck with the first level of customer support and no luck with the second level of support. The third level of customer support was supposed to call back Tuesday. I waited four days but no call back. I called back in. The third level referred me to the fourth level which was supposed to be engineering. After three hours, the third level called back (customers can't speak to engineering). The engineer had solve the problem: my home network name had "spaces" in it!!! What does this indicate? Poor website instructions, poor paper instructions with the product, poorly informed product support at levels one, two, and three, and poor internal communications from engineering. Eric B. Stang, the Ooma CEO, received 2.7 million dollars in total compensation last year. For this level of performance, I'd say he was overpaid by about 2.6 million dollars.
Ooma quoted me a monthly price for their home service of only taxes and fees once I bought the actual device to get things up and running. The device is a one time charge of $99.00 Since purchasing the device/unit, I have been charged over $10 per month when I was told I would be charged only taxes and fees per month. Those taxes and fees come in at right under $5.00 per month, yet I'm being charged over $10 per month. Ooma has not been helpful at all in getting this issue worked out. Now, I'm stuck with a $99.99 device and charges of double what I was quoted per month. Do not use Ooma. Terrible company. Horrible customer service. Impossible to get a hold of and also rude once you do! Stay away!