In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Intellisys Communications vs Telebroad
Compare Intellisys Communications vs Telebroad. Find out whether Intellisys Communications or Telebroad is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Intellisys Communications and Telebroad and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 4 Reviews
Overview:
Intellisys Communications
Intellisys Communications is a communication service provider that offers the state of Utah business phone and communication solutions. They have been providing communication solutions since 1970 and have...
Telebroad was built with a mission to make business communications more flexible, reliable, and affordable. They offer PBXcellent, a 360° cloud-based communication system for business. PBXcellent frees businesses from the crippling fees, limited...
Provider Info
- Website: yiptel.com
- Headquarters Country:
- Founder Year: 1981
- Website: telebroad.com
- Headquarters Country: United States
- Founder Year: 2006
Plans Available*
- N/A
- Complete Freedom - $34.95
- Freedom - $19.95
- Freedom Plus - $24.95
Users Average Rating
Recent User Reviews
In my search for a new phone provider, I stumbled across Yiptel which is the hosted (cloud) PBX / VOIP brand by CCI. My first gripe was the fact that I had to talk to a sales team member before I started a trial. Being a small business ourselves I could appreciate that, but I do prefer the fully automated trials at some of the big players where I don't have to talk to sales until I am convinced the product is right for me. I used the free trial and was glad they offered it. The service is not reliable. I had several missed calls during my testing where callers called in, but the phones never rang. The first time this happens, I always question my network on this end (are the right ports open on the firewall for example?) However after verifying all network settings with customer support, the missed calls continued. I don't know the specifics of where Yiptel runs their service, but if you look at the locations on their website (Mesa, Denver, Bozeman, etc.) and Google the street addresses, you will see they are residential buildings! Again I can appreciate these guys are not as big as Vonage and RingCentral (that's not a bad thing, smaller businesses often mean better support!), but I wonder if they are running their backend out of residences with consumer grade WAN links? It would certainly explain the missed calls. I would not recommend this service... while email is quickly becoming our dominant communication mechanism, we cannot be missing inbound calls from customers!
my company was before at a few different VoIP company and we switch about six months ago to Telebroad and we are staying here this is the best VoIP you have can have on the market !!! they have a very good dashboard where you can see all calls and listen to it live also you can send calls directly to the agent you want!! they have now a very good google chrome extension to log calls on a Microsoft CRM it massive !!!
we run a call center in Manhattan NY, the Telebroad technology helped us regain control of our call center. service and support are great !