Team collaboration tools have never been more important than today. With the growing need to adapt to mobile solutions, it’s necessary to keep up with the times and be able to work across time zones...
Jul 12, 2020
Ideal Telecom vs voip.ms
Compare Ideal Telecom vs voip.ms. Find out whether Ideal Telecom or voip.ms is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Ideal Telecom and voip.ms and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 24 Reviews
Overview:
Ideal Telecom is San Diego's leading provider of Panasonic business VoIP phone systems. Ideal Telecom is committed to providing their customers with efficient service, friendly technicians, and practical business phone solutions. Over and over...
Voip.ms is a wholesale VoIP provider that offers call origination and termination throughout the United States, Canada, and select international locations. Voip.ms has various server locations throughout the world, with low calling rates and free...
Provider Info
- Website:
- Headquater Country:
- Founder Year: 2003
- Website: www.voip.ms
- Headquater Country:
- Founder Year: 2004
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
Have phone support as support with this company is only done through email or a chat system and you never receive a fix for the issue, they only want to point you to a document that is outdated. Offer features that are requited on all business VOIP systems such as Call Park. When a call comes in you cannot park a call so another phone can pick up the call.
I have been using Voip.ms for over 6 years and transitioned to them slowly to ensure that we had no problems. We are now running 12 lines and have had virtually zero down time over the last 24 months. As I am a bit of a tinkerer and tweaker with ATAs, I have had a few minor glitches - mainly self inflicted - which the boys in customer service were ready, willing and able to help cure. I have NEVER had a problem with customer service.It is important to realize that they know THEIR system inside and out - and can often assist with basic info on the ATAs and other client owned equipment - but that is NOT their job. VOIP by itself is a tricky thing to play with. The basic features of VOIP.ms are typically not to hard to master. And they add feature after feature as they continue to develop their products. I had used 2 other VOIP services before deciding on VOIP.ms - and neither came even close to the quality and service that VOIP.ms has provided. I have had contact with probably all their customer service reps to help me through the changes that I have made (and sometimes messed up), and have never had even a mediocre experience. It has always bee FIRST CLASS!
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
