In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
GlobalPhone vs Broadvox
Compare GlobalPhone vs Broadvox. Find out whether GlobalPhone or Broadvox is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of GlobalPhone and Broadvox and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 9 Reviews
- 2 Reviews
Overview:
GlobalPhone is dedicated to providing high-quality telecommunication services to the international community. Since GlobalPhone's creation in 1995, the company has been hugely successful. Serving over 500,000 customers in over 130 countries and...
Broadvox is one of the major players in the VoIP market. With enterprise and carrier-level solutions (that means that Broadvox offers wholesale VoIP solutions), Broadvox has the network and services to supply just about anyone with VoIP...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 1995
- Website:
- Headquarters Country:
- Founder Year: 2001
Plans Available*
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Users Average Rating
Recent User Reviews
I administer a medium size VOIP environment comprised of 1200+ Cisco phones, various gateways type and typical TDM circuits, naturally the idea of utilizing SIP trunking was always at the back of my mind however a lot of homework needed to be done to effectively introduce the new service into a well established business environment to provide the expected cost savings and maintain traditional voice quality. We did choose GlobalPhone after an extensive research and evaluating process of many of the available products in the market, six month or so after the implementation of the service and we can’t be any happier with the service. Excellent product.
I have been a GlobalPhone customer for about 6 months. Their service has worked easily and very well. During setup and configuration, they were easily accessible by phone and email for help and handled the configuration themselves based on our input. Their rates are competitive and easily understandable without hidden costs. They also coordinated transfering our phone numbers and any other issues we had. - Erik Pelton (Erik M. Pelton & Associates, PLLC)
Broadbox is NOT customer friendly. Recently I attempted to port away a few numbers from them. They like to play games with the porting process. They will deny your port for "invalid address". This happened more than 5 times when I had the correct address. Finally I opened a complaint with the FCC. A lot of times what a carrier will show for a Service Address is NOT the same as the billing address. In this case both the Service Address and Billing Address were they same. They hope you will get tired of fighting them and just give up. This is an on going case that has lasted for about two weeks and I am waiting to hear back from the FCC to the port completion with Broadbox. I will never buy DIDs or service from this company or anyone that resells their services again. They are the worst in my opinion.
I've been a customer for about 6 months now and no big problems. We used a hosted solution from them and I haven't had any issues or trouble with connectivity or call quality.